WBB5500B0WW General Electric Washer - Instructions

removed front washer cover (2) clips at top released with straight screwdriver . removed washer top cover (2) 1/4" head screws that are behind front washer cover. Then removed screws holding tub dampening straps (4)5/16" head from agitation drum housing from top, removed other end of strap from under side (4) 1/4" head screws. then assembled with new straps in reverse order. easy repair nice and quiet again.

Took the front cover off and tapped the motor on the old pump with the end of a screwdriver. The pump immediately started pumping,so, I knew it was the problem. Ordered the new pump and motor from PartSelect and received it in 2 days. Removed the old assembly and replaced it with the new one in less than 30 minutes per the video instructions on PartSelect's website. Wife is happy :) and I saved at least $100 bucks, probably more. Btw, a local appliance dealer where I bought the washer, wanted $63 for the pump/motor assembly and said it would take 4-5 days to get it. I paid $42 including shipping from PartSelect, and received it in 2 days!

After doing some research on the problem I decided that the rubber tub dampers were probably the problem. Replacing them was simple and straight forward after watching the video. A test spin after installation revealed that the problem still existed. This time I watched the bottom of the tub with a flashlight as the spin cycle began and I discovered that the concrete counter-weight was loose on its platform. General Electric had attached a 5 lb concrete block to the tub support with two self tapping sheet metal screws that had stripped out. I screwed the screws back in and added two nuts to the protruding screw bottom and locked them together. Problem solved. The main difficulty in this repair is reaching to the back of the washing while laying on the floor. And sharp edges on everything.

First i noticed a small leak coming from the pump assembly dripping onto the motor/pump bracket with indications that it had been doing this for some time.Looking @ this i then took the pump/motor assembly off cleaning the inlet and outlet of pump off so i could plug one side of the pump while blowing into the inlet side of the pump verifying that the gaskets around the pump assembly was in fact leaking.Replacement was very easy.Purchased a new pump/motor assembly from parts select and received it in three days.Used a flat tip screw driver to press on top front clips pulled away from front of washer then up and off.The pump/motor assembly only has two screws holding it down then i pulled off the electrical connector after that used channel locks to remove both inlet and outlet hoses off pump.Installed new. very easy

Removed the screws, pulled out the tall skinny thing that rotates, pulled out the broken part, ordered the new one, replaced it, (you have to push down until it snaps into place) Put everything back together and had clean laundry within 45 minutes. Anyone can replace this part.

This was not hard to do.removed top screws and back plate screws. Water inlet valve has 3 screws and a hose clamp.this job was thirty min. tops.goes back together much faster then taking it apart.

removed three screws from back panel used putty knife to remove front panel and dampening strap were there to remove.

As the video described. The two rear dampening straps holding screws were only accessible from underneath making their installation much more difficult than the front ones which were accessible from the top.

took the two screws that holds the instrument selections off retreived the directions from inside this panel and followed directions step by step and removed the spline that makes the machine agitate, seen that the inside of the spline was smooth, ordered part and reversed operation in putting it back together.
p.s. make sure the refill shutoff hose is connected as we had forgot to do this and we ran water on the floor, had to take back apart and re-connect thehose .

ordering the part and fixing it myself with my sons help saved me a repair bill which I am sure would have cost me at least $75.00 more.

I used the "belt" technique to remove the agitator. It was difficult at first to remove but after a few tugs on the belts that were looped under the plastic bottom, the agitator came up. Then I unscrewed the bolt holding the coupler. The agitator coupler kit purchased from PartSelect came with a new screw so I replaced the old coupler with the new one and fitted the new screw in it's place. I put the agitator dasher back on and then it worked perfectly.

Removed front cover, disconnected wires and hoses, reversed process

Watched the video from your web site and followed the instructions. Didn't need to remove the console on my model.

This site and buying experience WOWED ME!!! After realizing what happened, I searched how to open up a washer, since I had never done it before. My search brought me to your site, which had an excellent 'how to' video for my exact problem of replacing the pump! I ordered the part, which was delivered to my door in LESS than 24 hours! Unfortunately, there was undrained water in the washing machine so while undoing the clamps on the old pump, the water drained on my kitchen floor, so beware of that issue. Because of the positioning of the pump, the clamps were a little tricky to redo, but completed without too much difficulty. I also had to 'unplug' (with a coat hanger snake)the drain tube connecting the pump to the back of the washing machine so it could flow to the outside drain pipe. This was the best internet buying experience I have ever had! Thank you so much! I fixed a 15 year old washing machine for about $40.00!!! (And I am a 57 year old grandmother ;-) Woohoo!!!

my son repaired it. I was told that I had to by the whole thing as you could not get parts. Thank you for the parts.

Remove top of washer control panel to access filler. My hands are not large by t was difficult removing the old part and carefully trying not to drop mounting screws. Had to loosen screws twisting threads with pliers. No access for regular Phillips screwdriver. Patience is needed.