GTW585BSV2WS General Electric Washer - Instructions
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- Customer:
- john from EAST LIBERTY, OH
- Parts Used:
- WH23X28418
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
Would not pump water out.water filled and lid would lock, when put on drain and spin cycle, would just get a low humming sound.
Dipped water out as much as possible,tited washer at a 45 degree angle and propped it up. Took the 3 bolts out holding the pump assembly and the 3 bolts holding the belt guard.Unplug wire connecter,pull out assembly and than pull drain hose off of assembly. Reinstall the same as you take apart. Was a easy fix, and worked as it should.
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- Customer:
- Rachel from WAXHAW, NC
- Parts Used:
- WH02X24374
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Bolt broke in half
Removed the center agitator to clean it - had black mold and pink soap scum buildup underneath that you couldn't see or clean without taking it apart. Removed the bolt with ease. Upon tightening the bolt back in place, the bolt sheared in half, leaving the lower half threaded in place and the head in the socket. Had to use a drill bit and drill out the lower half of the bolt completely. Ordered the replacement bolt and reassembled everything in less than 5 minutes. Replacement part was perfect - hopefully it lasts longer than the original bolt.
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- Customer:
- Lawrence from FREDERICKSBRG, TX
- Parts Used:
- WH16X26911, WH16X26910
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Faild to spin with leavy clothes
Unplugged washer and hoses. Removed 4 screws in back control panel and 4 screws holding control panel down. Drained capacitor and checked that. It was good. Pryed washer top off with screw driver. Used vice grips to remove old and install new spring rods, replacing them one at a time. While lid was off I cut a small diameter pool noodle in half and cut 4 half noodles the size of each side. I unclipped one side of the tub cap and ran an 11" zip tie through the hole in the middle of one side and back up and out where the tub skirt and cap meet, then tied the half noodle to the edge of the tub cap and snapped down cap. Then repeated with the other three sides. I did this so heavier clothes, if they got out of balance, would continue to spin. The noodles keeping the tub from moving too far out of balance. The rod springs helped with lighter loads but still shut down spinning with heavy clothes. The machine always handled heavy clothes for 7 years until the last month or so. If it breaks with the noodles, I'll get another new machine.
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- Customer:
- Bill from SEABROOK ISL, SC
- Parts Used:
- WH13X26637
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Post spin, water was leaking into washer basket from upper rear of cabinet
Unplug washer; turn off hot/cold water valves at wall. Access rear of washer; remove 2 long screws anchoring control panel; remove 3 short screws along top of control panel; remove panel; rotate panel forward to rest on washer top (disconnect orange pressure attached to green computer panel. Blue water valve assembly is obvious! Remove hot & cold inlet hoses from washer (have bucket handy to catch water in hoses). Take picture of old water valve so you can reinstall electrical clips in exact same sequence! Remove 3 short screws that anchor water valve; lift out water valve; disconnect clips; gently life out old water valve. Install new water valve in reverse order.
Use needle-nose pliers as a lever to remove tight electrical clips (they are not designed to come loose easily). Google online videos. Really easy, when you watch a couple videos!
Use needle-nose pliers as a lever to remove tight electrical clips (they are not designed to come loose easily). Google online videos. Really easy, when you watch a couple videos!
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- Customer:
- Donn from FREDERICKSBRG, TX
- Parts Used:
- WH16X26911, WH16X26910
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Washer was shaking while on spin cycle
Extremely easy. You will need a helper to make it easy. The best directions are on you tube.
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- Customer:
- Steve from Dexter, OR
- Parts Used:
- WH16X26911, WH16X26910
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Violent shake
You have to take the top off of the washer and the four suspension rods are at each corner. Fairly simple removal and installation of the rods. A quick you tube search is all it took. Easy peasy.
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- Customer:
- Christopher from LYNN, MA
- Parts Used:
- WH23X28418
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set, Wrench set
Will not drain
The drain pump had three screws. Frist unplug the machine and turn the water off. And unplug the hose for the Hot and Clod Water. Make sure their no water in the tub. Unplug the pipe from the Tub. The unscrew the nut for the connector. Then unplug the connector and be careful not to damage plug for the connector. Press the plug connector with your finger or long nose pliers . Then just hook the new plumb and you all set.
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- Customer:
- Jan from POMPANO BEACH, FL
- Parts Used:
- WH16X26911, WH16X26910
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
washer performed all functions, except spin
6y/o washer.
First checked lid switch. It turns out that the connector was disconnected. Probably became disconnected after the shaking from an unbalanced load. Reconnected and worked for three loads, then failed to spin again.
Purchased switch kit, belt and mode shifter, but held off the replacement. Parts select shared the diagnostic sheet. You can find yours inside the washer in a Ziploc bag. Tilt washer back and look underneath.
Went through diagnostic codes and all checked out fine. Did a fault reset. Worked again for three loads then failed to spin. GE sent a tech ($109 for service call). His diagnosis read-out showed rods/springs needed replacement. Parts arrived in three days and took about 45 minutes to r&r (I marked the new ones with a marker when unpacking to avoid confusion). USE VISE GRIPS AND.INSTALL FROM THE TOP. DO THE REAR.ONES FIRST Afterward, three loads done fourth load no spin.
Replaced lid switch with the kit. Again 3 loads fine, 4th load spin fail.
Note; each unplug & replug in resets the error codes, which may explain the 3 load temporary fix.
Did more research...
Finally, replaced old lid switch with lid switch kit (old switch was functioning fine, but I had the kit, so replaced it, in the event it was throwing an error code. Again 3 loads fine, 4th failed to spin.
Tilted washer back 45° for bottom access. Removed old belt. Belt and pulleys were loaded with grease/oil. Pulled both pulleys and scoured them. Replaced mode shifter. Note; old belt was about 3/4" larger diameter than new belt. Part#s matched, so it was the correct belt. Obviously the old belt was very worn. Oil/grease may be a combination of two things 1-slight leak from transmission seal, without any puddles on the floor and 2- the heat from the worn belt degrading the petroleum within.
While under the washer, removed the pump and hoses, checking for obstructions in the hoses and impeller. None found.
While underneath I grabbed the tech sheet from inside wall.
Checked the capacitance of the capacitor. Spec on the capacitor is 60 +/-5%. Mine tested at 61.1...within specs. (Be sure to discharge capacitor safely first!)
Reassembled the machine. Working fine through fifteen loads so far.
Final note. YouTube videos for all these steps online.
Conclusions; mechanically easy repair for DIYer. Probable causes...Belt worn, mode shifter and rods/springs worn out.
Total cost ~$200 parts + $109 for GE tech call.
Labor ~3 hours, but only because of so many disassembly re-assembly attempts at repair. Had it all been done at one time, total time would've been <1.5 hours
Thanks parts select and Barb (you're awesome)
First checked lid switch. It turns out that the connector was disconnected. Probably became disconnected after the shaking from an unbalanced load. Reconnected and worked for three loads, then failed to spin again.
Purchased switch kit, belt and mode shifter, but held off the replacement. Parts select shared the diagnostic sheet. You can find yours inside the washer in a Ziploc bag. Tilt washer back and look underneath.
Went through diagnostic codes and all checked out fine. Did a fault reset. Worked again for three loads then failed to spin. GE sent a tech ($109 for service call). His diagnosis read-out showed rods/springs needed replacement. Parts arrived in three days and took about 45 minutes to r&r (I marked the new ones with a marker when unpacking to avoid confusion). USE VISE GRIPS AND.INSTALL FROM THE TOP. DO THE REAR.ONES FIRST Afterward, three loads done fourth load no spin.
Replaced lid switch with the kit. Again 3 loads fine, 4th load spin fail.
Note; each unplug & replug in resets the error codes, which may explain the 3 load temporary fix.
Did more research...
Finally, replaced old lid switch with lid switch kit (old switch was functioning fine, but I had the kit, so replaced it, in the event it was throwing an error code. Again 3 loads fine, 4th failed to spin.
Tilted washer back 45° for bottom access. Removed old belt. Belt and pulleys were loaded with grease/oil. Pulled both pulleys and scoured them. Replaced mode shifter. Note; old belt was about 3/4" larger diameter than new belt. Part#s matched, so it was the correct belt. Obviously the old belt was very worn. Oil/grease may be a combination of two things 1-slight leak from transmission seal, without any puddles on the floor and 2- the heat from the worn belt degrading the petroleum within.
While under the washer, removed the pump and hoses, checking for obstructions in the hoses and impeller. None found.
While underneath I grabbed the tech sheet from inside wall.
Checked the capacitance of the capacitor. Spec on the capacitor is 60 +/-5%. Mine tested at 61.1...within specs. (Be sure to discharge capacitor safely first!)
Reassembled the machine. Working fine through fifteen loads so far.
Final note. YouTube videos for all these steps online.
Conclusions; mechanically easy repair for DIYer. Probable causes...Belt worn, mode shifter and rods/springs worn out.
Total cost ~$200 parts + $109 for GE tech call.
Labor ~3 hours, but only because of so many disassembly re-assembly attempts at repair. Had it all been done at one time, total time would've been <1.5 hours
Thanks parts select and Barb (you're awesome)
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- Customer:
- Kevin from ZOAR, OH
- Parts Used:
- WH23X28418
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
Water wouldn't drain
Replaced water pump. Washer now works as new.
Wife is now happy!
Wife is now happy!
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- Customer:
- david from OAKLAND, OR
- Parts Used:
- WH43X31240, WH43X24454
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Top of auger was broken
Instructions were fairly good, line up holes and push a phillips head screwdriver thru auger then twist it off. Problem is you can only use a short screwdriver due to space limitations, and it is or at least for me was impossible to twist the auger off as directed, but after I lost my temper and gave the screwdriver a good thump (auger was already broke, what's the harm) with my left hand the auger came right off, putting the new one on is very simple.
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- Customer:
- Richard from DANBURY, CT
- Parts Used:
- WH23X28418
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Socket set
Water wouldn't drain
Took the belt cover and then replaced the pump. Did a dry run and everything was fine.
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- Customer:
- Susan from Cypress, TX
- Parts Used:
- WH23X28418
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set, Wrench (Adjustable)
Washer would not drain after a load of wash
Being a woman I had to figure out tipping it in its front. I put it on a dollie and drop it down real easy.
Removed all water lines after water was shut off.
Removed bolts. Removed bolts on plate to the right to unplug old pump.
Plugged in new one and replaced all bolts, hoses and tipped her back up. Works like a charm and I saved $408 by doing it myself!!!!!
Removed all water lines after water was shut off.
Removed bolts. Removed bolts on plate to the right to unplug old pump.
Plugged in new one and replaced all bolts, hoses and tipped her back up. Works like a charm and I saved $408 by doing it myself!!!!!
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- Customer:
- Jeff from FOLEY, MN
- Parts Used:
- WH23X28418
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Socket set
Wash machine would not drain/pump water out of machine.
1 Disconnect power 2) Cut water supply to washer 3) Disconnect water supply hoses from supply.
***if pump broke with water in tub, remove water from tub. 4) tip machine onto it's front side 5) remove hose clamp of exhaust hose & then remove exhaust hose from pump 6) Remove pump with socket/ratchet 7) disconnect pump electrical plug 8) tell old pump to take a hike & throw in garbage 9)Iinstall new pump 10) Do steps 7—1 in reverse order to put back into business.******Be prepared to do it again in 6 months; I havnt had good luck!
***if pump broke with water in tub, remove water from tub. 4) tip machine onto it's front side 5) remove hose clamp of exhaust hose & then remove exhaust hose from pump 6) Remove pump with socket/ratchet 7) disconnect pump electrical plug 8) tell old pump to take a hike & throw in garbage 9)Iinstall new pump 10) Do steps 7—1 in reverse order to put back into business.******Be prepared to do it again in 6 months; I havnt had good luck!
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- Customer:
- Lloyd from SUMTER, SC
- Parts Used:
- WH01X27538
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
WASER DID NOT ALWAYS SPIN OUT.
Leaned washer back to get to motor. Loosen screws to remove belt cover. Slipped old belt off, cleaned both spinals off, slipped new belt on. Have a good day!
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- Customer:
- Edward from McKees Rocks, PA
- Parts Used:
- WH01X27538
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Washer not spinning enough to get excess water out of clothes
1.)disconnected washer from water & electric (remember to turn water off 1st)
2.)pull washer out and leaned it back against the wall to access bottom of the washer
3.)remove protective cage covering belt assembly with nut driver. (4 screws and one has a ground wire)
4.)remove old belt by turning pulley’s and nudging it off of the flat pulley.
5.)install new belt groove side in. Put belt on grooved pulley 1st and slowly turn pulley’s while nudging it onto flat pulley.
6.)reinstall protective cage (don’t forget ground wire) and set washer right side up.
7.)slide washer back in place, hook up your water then plug in machine. (Remember to turn the water on)
2.)pull washer out and leaned it back against the wall to access bottom of the washer
3.)remove protective cage covering belt assembly with nut driver. (4 screws and one has a ground wire)
4.)remove old belt by turning pulley’s and nudging it off of the flat pulley.
5.)install new belt groove side in. Put belt on grooved pulley 1st and slowly turn pulley’s while nudging it onto flat pulley.
6.)reinstall protective cage (don’t forget ground wire) and set washer right side up.
7.)slide washer back in place, hook up your water then plug in machine. (Remember to turn the water on)
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