WPSF5170W1AA General Electric Washer - Instructions

First i noticed a small leak coming from the pump assembly dripping onto the motor/pump bracket with indications that it had been doing this for some time.Looking @ this i then took the pump/motor assembly off cleaning the inlet and outlet of pump off so i could plug one side of the pump while blowing into the inlet side of the pump verifying that the gaskets around the pump assembly was in fact leaking.Replacement was very easy.Purchased a new pump/motor assembly from parts select and received it in three days.Used a flat tip screw driver to press on top front clips pulled away from front of washer then up and off.The pump/motor assembly only has two screws holding it down then i pulled off the electrical connector after that used channel locks to remove both inlet and outlet hoses off pump.Installed new. very easy

This was not hard to do.removed top screws and back plate screws. Water inlet valve has 3 screws and a hose clamp.this job was thirty min. tops.goes back together much faster then taking it apart.

removed three screws from back panel used putty knife to remove front panel and dampening strap were there to remove.

First I removed the Front panel with a screwdriver, poped right out. Disconnected the two wires, removed two clamps from hoses on pump, then two screws at base. removed old pump, installed new pump ,tighten two screws, reinstalled hoses and clamps to pump, then put front panel back on, job completed in less than 1/2 hour. tested washer, pump worked and drained tub. easy fix saved cost to repairman $150 plus part cost.
Thanks for the information , learned how to change pump from another repair story on your web site!!

As the video described. The two rear dampening straps holding screws were only accessible from underneath making their installation much more difficult than the front ones which were accessible from the top.

I just added the agitator coupling and screwed it in.

After doing some research on the problem I decided that the rubber tub dampers were probably the problem. Replacing them was simple and straight forward after watching the video. A test spin after installation revealed that the problem still existed. This time I watched the bottom of the tub with a flashlight as the spin cycle began and I discovered that the concrete counter-weight was loose on its platform. General Electric had attached a 5 lb concrete block to the tub support with two self tapping sheet metal screws that had stripped out. I screwed the screws back in and added two nuts to the protruding screw bottom and locked them together. Problem solved. The main difficulty in this repair is reaching to the back of the washing while laying on the floor. And sharp edges on everything.

The repair was done as describe by others with the "hub nut" having to be cut off due to corrosion. Instructions for removal of the tub were found inside the control panel area on the left hand side. Ordering s new hub nut and cutting off the old one proved to be a necessity.

took out the agitator then removed the agitator coupli and found out that the coupli was worn out, i then replaced it and everything worked again

Unpluged from out let. the I just took the front off then I took the bolts out of the mounting bracket and the took the hoses off unpluged the plug. We pluged the plug in the new piece put the hoses back on rebolted the braket down put the front on and plug the eletric back in and did the load thank you soo much

The part came very fast and was easy to install, I pulled off the agitator and removed one bolt, replaced worn out part with new part and put the new bolt that came with the part in. Reatached the agitator and washed some clothes. done

Easiest thing I ever did on the computer. U tube helped me diagnose the problem and how to remove the old pump and install the new. Parts Select menu was easy to navigate and had a picture of the pump I needed. The cost was affordable and I got the satisfaction of making the repair myself.

Watched the video from your web site and followed the instructions. Didn't need to remove the console on my model.

took the two screws that holds the instrument selections off retreived the directions from inside this panel and followed directions step by step and removed the spline that makes the machine agitate, seen that the inside of the spline was smooth, ordered part and reversed operation in putting it back together.
p.s. make sure the refill shutoff hose is connected as we had forgot to do this and we ran water on the floor, had to take back apart and re-connect thehose .

ordering the part and fixing it myself with my sons help saved me a repair bill which I am sure would have cost me at least $75.00 more.

I used the "belt" technique to remove the agitator. It was difficult at first to remove but after a few tugs on the belts that were looped under the plastic bottom, the agitator came up. Then I unscrewed the bolt holding the coupler. The agitator coupler kit purchased from PartSelect came with a new screw so I replaced the old coupler with the new one and fitted the new screw in it's place. I put the agitator dasher back on and then it worked perfectly.