WCSR4170DCCC General Electric Washer - Instructions

Reading all the other stories helped me get started. One tip I want to share is when removing the old coupler, I held on to a pulley puller by hand. I hooked the jaws underneath; while I pulled up on it, I would tap with a hammer on either side of the old coupler. This gave me the leverage needed to make it pop right off.

1, remove agitator. 2 on top of the agitiataor coupling you will see a bolt. Rap lightly with a hammer and with vice grips gently remove the bolt. why vice grips if its been in there for awhile this will be your best choice. No worries the kit comes with a new one.3 Pull the coupling sraight up and out. 4. Align the splines of the new coupling with shaft and gently tap the new one on. 5 Lube the oring and tighten bolt. 6 align the splines of the agitator and gently seat the agiator all the way down. might take awhile to align everything.
trouble shooting tip remove the front cover, turn machine on and hold the agitator, no, not the kid, the one in the machine. If the agitator stops moving but the machine continues to work and the belt or pump shaft turns its the coupling.

This was a easy job for the do it your selfer. I had no problem the part ,it was like the same one I took off. Now I know where to come for parts . It was perfect . Thanks again

Use flat head screw driver to push in clips that hold on front panel.
use plyers to remove hose clamps on motor and remove hoses.
use nut driver and remove two screws holding bracket in place. disconnect two wire plugs.
Install motor and work above in reverse.
very simple 15min job at most.

1- Shut off water and unplug unit
2- Wedge flat head screwdriver in between front panel and side panel of washer and remove the front. (1 minute)
3- Get a towel and a bucket (if you still have water in it) and drain remaining water from back of washer first... Then be prepared for about 20oz more of water when disconnecting the old pump. (5 minutes)
4- disconnect old pump it will look slightly different then the one you bought! (3 minutes)
5- re attach new pump with the same hose clamps and reattach the front panel (5 minutes)
6- fill it with some water/ spin it out

15 minutes - 30 minutes tops!
Good luck Matt East Islip NY

I pulled the top off of the washer and found that my leak was coming from a small hole in the hose and water inlet. I had to remove 2 small bolts and a hose clamp to remove the old part,I did the reverse to install new part.

e.g. First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires...) that were easy

I bought 3 parts for I didn't know what I need so I listen to the companies video twice.
I popped off the agitator which was easy. then had a little trouble with getting the screw/nut out it was rusty. Finally got that off then I worked backwards and I found I didn't need all the parts which I sent back with no problems. My machine works as good as new ,it has stopped making noise. I am really proud I did this by myself and didn't need my husbands help,

I also spent less than 12.00 to fix and a new one is over 600.00.

Thank You
Christine brooks

Removed the old one and installed the new pump, by removing the front cover and disconnect everything.

Blowing hard into the drain hose would force the water off the impeller and allow the pump to reach proper speed to correctly drain. Start by unplugging the machine. To replace the pump, I simply removed the front cover of the washer. There are 2 clips to release along the top of the cover, then carefully pry forward and then lift it off the bottom clips. There are two wires which were a bit stubborn to remove. Carefully wiggle and pull with pliers, and be sure to note which one goes where. There were 2 bolts to attach the pump to the machine, which I removed using a 1/4" drive socket set, the size of the bolt head escapes me - on the small side anyhow. Also two squeeze clamps holding 2 hoses, which were easily removed using pliers. Pull the hoses and watch a pint to a quart of water dump out on the floor. Reverse the process to install. The hoses are tucked back in there, so you may want a flashlight to make sure you get the clamps back on correctly. Replace the front cover, and dont forget to plug the machine back in and you are ready to rock.

The after school director told me of the washing machine flooding. It took only a bit to find the hose that was leaking--a little longer to figure out where it went. It was the bleach line to the drum from the little bowl under the lid. It had pulled off.

I noticed that three of the four tub dampening straps (little rubber bungees) were broken. PartsSelect had a good exploded view of the washer that helped me locate the correct part and order it. They were shipped quickly.

Start with the machine empty of water and unplugged.

The front of the washer pops off (most have a removable top but this GE did the front instead). This exposes two screws to remove in order to lift and remove the top, exposing the tub. While you lift the lid, you have to remove the bleach line from the pocket at the front of the machine. It helped to unplug the machine and remove the lid switch to make access easier. It has two screws holding the assembly to the lid.

The straps are on the four corners of the tub, attached by hex-head screws. The two in the back aren't as easy to access. A stubby nutdriver would have helped for the screws that were upside down holding the straps to the frame. The straps were replaced and all the parts put back.

The washer is quieter and shakes much less. It was ready for the Christmas dinner washing later in the week.

I just watchied the clip on the website during the day about how to fix it, went home that night and fixed it.

took the two screws that holds the instrument selections off retreived the directions from inside this panel and followed directions step by step and removed the spline that makes the machine agitate, seen that the inside of the spline was smooth, ordered part and reversed operation in putting it back together.
p.s. make sure the refill shutoff hose is connected as we had forgot to do this and we ran water on the floor, had to take back apart and re-connect thehose .

ordering the part and fixing it myself with my sons help saved me a repair bill which I am sure would have cost me at least $75.00 more.

after reading repair stories, decided I should take front panel off and see where leak was coming from. taking the panel off was real pain but well worth as inside was dry! so I looked again and discovered a pin hole in drain hose that only leaked when tub was full. while I had panel off I noticed tub dampening straps were broken so went ahead and ordered those parts too.

The pump arrived and because I'd read some of the other stories here I wasn't too upset that it looked different.

I used pliers to squeeze the hose clamps and remove them from the old pump. The hex screws holding the old pump in were sort of rusty due to water, and were the majority of the miminal problem I had getting the old pump out. I put the new one in easily, fussed with the hoses a bit to make sure the clamps were in the right spot, plugged in the two leads, and ran a load.

The new pump was so quiet that I wasn't sure it was even working. Of course it was, and for $50 I gave myself a washing machine that works again. Thanks, guys.