WJRR4170E2CC General Electric Washer - Instructions

Removed the old one and installed the new pump, by removing the front cover and disconnect everything.

The after school director told me of the washing machine flooding. It took only a bit to find the hose that was leaking--a little longer to figure out where it went. It was the bleach line to the drum from the little bowl under the lid. It had pulled off.

I noticed that three of the four tub dampening straps (little rubber bungees) were broken. PartsSelect had a good exploded view of the washer that helped me locate the correct part and order it. They were shipped quickly.

Start with the machine empty of water and unplugged.

The front of the washer pops off (most have a removable top but this GE did the front instead). This exposes two screws to remove in order to lift and remove the top, exposing the tub. While you lift the lid, you have to remove the bleach line from the pocket at the front of the machine. It helped to unplug the machine and remove the lid switch to make access easier. It has two screws holding the assembly to the lid.

The straps are on the four corners of the tub, attached by hex-head screws. The two in the back aren't as easy to access. A stubby nutdriver would have helped for the screws that were upside down holding the straps to the frame. The straps were replaced and all the parts put back.

The washer is quieter and shakes much less. It was ready for the Christmas dinner washing later in the week.

I removed the bottom pan and found the problem , It was the drain hose , then I removed the hose , and began to look for a replacement part , and my search lead me to Parts Select .com , It was MOST helpfull and for that I thank you guys , I got my part and insalled it in about 15 min. and took the machine back into the laundry room hooked it up and it's been doin good sense .

after reading repair stories, decided I should take front panel off and see where leak was coming from. taking the panel off was real pain but well worth as inside was dry! so I looked again and discovered a pin hole in drain hose that only leaked when tub was full. while I had panel off I noticed tub dampening straps were broken so went ahead and ordered those parts too.

First I removed the Front panel with a screwdriver, poped right out. Disconnected the two wires, removed two clamps from hoses on pump, then two screws at base. removed old pump, installed new pump ,tighten two screws, reinstalled hoses and clamps to pump, then put front panel back on, job completed in less than 1/2 hour. tested washer, pump worked and drained tub. easy fix saved cost to repairman $150 plus part cost.
Thanks for the information , learned how to change pump from another repair story on your web site!!

The pump arrived and because I'd read some of the other stories here I wasn't too upset that it looked different.

I used pliers to squeeze the hose clamps and remove them from the old pump. The hex screws holding the old pump in were sort of rusty due to water, and were the majority of the miminal problem I had getting the old pump out. I put the new one in easily, fussed with the hoses a bit to make sure the clamps were in the right spot, plugged in the two leads, and ran a load.

The new pump was so quiet that I wasn't sure it was even working. Of course it was, and for $50 I gave myself a washing machine that works again. Thanks, guys.

I purchased the part, watched the video that was embedded in the email I received, folllowed the instructions and was able to wash my laundry. It could not have been any easier unless the the part caem already installed. Thank you.

watched Partselect video and followed instructions step by step

followed video

The pump would stick and not pump the water out from time to time. I have removed the pump before and cleaned it so to replace it wasn't much different for me. The instructions on the web site were pretty straight and easy to follow.

This was not hard to do.removed top screws and back plate screws. Water inlet valve has 3 screws and a hose clamp.this job was thirty min. tops.goes back together much faster then taking it apart.

removed three screws from back panel used putty knife to remove front panel and dampening strap were there to remove.

First I unplugged the washer and then removed the front panel of the washing machine using the puddy knife running it along the top edge approximately 3 inches inward from each corner found the tab on each end and pushed in with the knife until the panel popped loose from the top tabs. I then located the pump motor on the lower front right side of the machine and compared it to the new one that I had purchased,(they were the same) Note;be sure all the water is drained from the washer otherwise get ready for a bath approximately 1 gallon of water came out of the drain hose that is located on the back of the pump after using the pliers to squeeze the clap and remove the hose,this was the worst of the whole job,then remove the inlet hose on the top by squeezing the spring clamp with the pliers. Next unplug the harness located in the front of the pump,and then last take a 1/4 drive ratchet w/extension and a 10 mm socket and remove the 2 hex screws on the mounting plate. Install the new pump and motor assembly in reverse order with the instructions above and you should be washing clothes in no time. Thanks

Removed agitator with rope idea. One quick jerk and it came off. Removed coupling. Replaced with new coupling. Reinstalled agitator. Works fine. Note: I could not see anything wrong with the old coupling. It looked brand new with no noticeable wear!! Thanks for your help in recommending the part that most likely would fix the problem.Tom

Very easy with your great instructions in my email. took the wires off,took the hoses off,then the two bolts,put the new one on and reasembled the hoeses wires and bolts. put the front back on and that was that. Your company is great thanks for all your help.If I ever need help again with any off my appliances i will call on you,agin thank you very much. Frank!