S3500B1WW General Electric Washer - Instructions

I first placed a rope under the fins of the agitator and used a 2X4 board to pull up the agitator which needed very little force to release itself from the agitator coupling. I removed the nut holding the agitator coupling, removed the stripped agitator coupling. Installation was just the reverse process, inserted the new agitator coupling, placed and tightened the screw, and pressed down the agitator over the agitator coupling and I was done. Over time for the repair was between 5 and 10 minutes, very easy, and I have no experience repairing washing machines.

I put my fingers under the agitator and pull up , this pulled it off the couplier, then I used a 11mm wrench to remove the bolt that holds the couplier in place and pulled the couplier off, the new couplier didnt arrive until after I went to work but my wife had it all back together when I got back home,I told her what to do and she said it only took about 10 mins. to get together, very easy.

We removed the agitator then the bolt holding couplier. The inside of the plastic couplier had stripped after 5 years. We cleaned around the metal part of the agitator then installed the new GE plastic couplier, put in the bolt & replaced the agitator. The machine works better than ever.

The GE website said this part had to be replaced by a certified technician. The estimated service call alone was $80 & the part was not available from the GE website.

Pull front cover and changed pump. Your delivery of this part was remarkable. Thanks for such good service.

I was going to replace the washer. .. I am a cabinet maker and pretty good at what I do. I have to admit before seeing the video I was out of my comfort zone with this repair. I was shown not only the part needed and that you folks had the part in your inventory on hand. I was pleased to see how inexpensive it was $7.40. I had it shipped for $8.70. I ordered online at 2 pm. the part arrived the next day at 1 pm. AMAZING!. I spent ten minutes making the repair. The machine is now back to it's like new self! Regards, MichaelAndrews.biz

If you follow the video that part select provides you will be just fine.

Was easy. Removed pump, ordered yours and replaced

Repair went great. The large nut had to be soaked to free it but the part was an exact fit.

My wife calls me and says that the washer is not draining water so I was like "great"...here goes more money. After I tried draining, cleaning, checking for leaks, I looked up possible causes and came across the water pump. I have bought from parts select and I love this website so I jumped on here, found the causes, diagram, installation videos, and cheap parts. Added to cart, paid, and was here in about two days. I disconnected the electricity, opened the front lid, took off the two hoses, unscrewed the pump, swapped in the new one and hooked it back up. The washer works like new, took me about 10 minutes. Thanks Partselect!!!!

Took the front cover off and tapped the motor on the old pump with the end of a screwdriver. The pump immediately started pumping,so, I knew it was the problem. Ordered the new pump and motor from PartSelect and received it in 2 days. Removed the old assembly and replaced it with the new one in less than 30 minutes per the video instructions on PartSelect's website. Wife is happy :) and I saved at least $100 bucks, probably more. Btw, a local appliance dealer where I bought the washer, wanted $63 for the pump/motor assembly and said it would take 4-5 days to get it. I paid $42 including shipping from PartSelect, and received it in 2 days!

The repair was done as describe by others with the "hub nut" having to be cut off due to corrosion. Instructions for removal of the tub were found inside the control panel area on the left hand side. Ordering s new hub nut and cutting off the old one proved to be a necessity.

I purchased the part, watched the video that was embedded in the email I received, folllowed the instructions and was able to wash my laundry. It could not have been any easier unless the the part caem already installed. Thank you.

Very easy with your great instructions in my email. took the wires off,took the hoses off,then the two bolts,put the new one on and reasembled the hoeses wires and bolts. put the front back on and that was that. Your company is great thanks for all your help.If I ever need help again with any off my appliances i will call on you,agin thank you very much. Frank!

removed back off washer, disconnected pump from washer tub, remove old pump in about 5 min, then installed new pump in less than 5 min. washer is working just fine wife thank me it was about 2 wks since the washer was down.

Watched the video, read installation instructions.
Replaced four broken dampening straps, washer is quiet and all is good.