WBB5500B1WW General Electric Washer - Instructions

front back and top have to come off, but contrary to 'youtube' instructions, 'nothing' has to be disconnected, if the washer is pulled away from the wall and power unplugged things can be unscrewed and pushed back enough to pull the inner tub out and get to the seal without disconnecting water lines wires or anything else.. the main shaft nut is aluminum and the shaft is 'castellated' so alittle penetrating oil on it and a short 10" pipe wrench in conjunction with a 2lb sledge busted it loose easy enough so i didnt need to buy a spanner .. the seal was easy to get out with a couple of screwdrivers wedged in the sides .. the old split ring crumbled upon removal also so get one of those .. i lucked out on the washer that goes with it and mine was still usable but if it was rusted any more than it was i wouldve needed that also .. so good idea to get the 3 items if your doing the seal - seal, split ring, and washer - another thing, i cleaned everything up good, knocked everything off with a brass brush, polished the shaft seal area with some 600 grit and then lubed the seal with silicone grease thinking it might be hard to get in .. it wasnt .. and it leaked slightly until i did several loads .. in hindsight it would be better to 'lightly' coat the outer edge of the seal that mates to the tub with a good silicone gasket maker, the inner lips with the grease would be fine ... so thats about how it went, parts came quick and i had it all fixed up in a couple of hours .. cleaning things as i went probably took longer than the wrenching ..

Got a new part in the Agitator Coupling Kit, as the existing part was worm down. Simply removed and inserted the plastic bottom, used a mallet to pound it down and it was finished. By checking a video, I felt comfortable in doing the repair myself. A greater feelings was knowing I didn't have to go out and buy a new clothes washer. Thanks PartSelect for having the right part to complete this project.

Remove top of washer control panel to access filler. My hands are not large by t was difficult removing the old part and carefully trying not to drop mounting screws. Had to loosen screws twisting threads with pliers. No access for regular Phillips screwdriver. Patience is needed.

This site and buying experience WOWED ME!!! After realizing what happened, I searched how to open up a washer, since I had never done it before. My search brought me to your site, which had an excellent 'how to' video for my exact problem of replacing the pump! I ordered the part, which was delivered to my door in LESS than 24 hours! Unfortunately, there was undrained water in the washing machine so while undoing the clamps on the old pump, the water drained on my kitchen floor, so beware of that issue. Because of the positioning of the pump, the clamps were a little tricky to redo, but completed without too much difficulty. I also had to 'unplug' (with a coat hanger snake)the drain tube connecting the pump to the back of the washing machine so it could flow to the outside drain pipe. This was the best internet buying experience I have ever had! Thank you so much! I fixed a 15 year old washing machine for about $40.00!!! (And I am a 57 year old grandmother ;-) Woohoo!!!

After doing some research on the problem I decided that the rubber tub dampers were probably the problem. Replacing them was simple and straight forward after watching the video. A test spin after installation revealed that the problem still existed. This time I watched the bottom of the tub with a flashlight as the spin cycle began and I discovered that the concrete counter-weight was loose on its platform. General Electric had attached a 5 lb concrete block to the tub support with two self tapping sheet metal screws that had stripped out. I screwed the screws back in and added two nuts to the protruding screw bottom and locked them together. Problem solved. The main difficulty in this repair is reaching to the back of the washing while laying on the floor. And sharp edges on everything.

I watched the YouTube video. Great help. The part was at my house less than 24 hours after I ordered. Great delivery! The repair was a no brainer even for a novice like me.

my son repaired it. I was told that I had to by the whole thing as you could not get parts. Thank you for the parts.

Replaced pump. New pump same manufacturer and model, but better built; however, base plate not same, requiring that I swap it for the original. Also, pump suction inlet is straight-in, whereas original has 90 degree connection. Disconnect power, and remove old pump. Purchase a 1 1/2" I.D. auto radiator hose, cut off use the 90 degree bend; it's a perfect fit to pump conn.; use a 1" PVC coupling on other end socket to mate to the washer drum convoluted drain hose socket. Throw away the crappy original G.E. hard-to-use spring hose clamps and use stainless steel automotive type gear clamps instead. WARNING: Do not try to bend, stretch, or kink the rubber tub drain hose to fit up to the pump without installing an elbow; the installation geometry must be exactly the same as the factory-designed installation. To finish the job, power up and run the machine through several cycles with the front cover off to check for leaks. You will also see why the rubber drain hose must be reinstalled as described above. This washer does not ramp down speed when in the spin cycle, and when the motor stops, the drum makes a sudden 15 to 30 degree rotation, stretching the drain hose to it's limit. Finally, keep your hands out of the machine when it's running; the motor, belt, and transmission drive can cause some real damage if you get tangled up in them. Pay attention to what you are doing; if you are confused by my little dissertation, hire someone qualified to do the job for you.

First I removed the Front panel with a screwdriver, poped right out. Disconnected the two wires, removed two clamps from hoses on pump, then two screws at base. removed old pump, installed new pump ,tighten two screws, reinstalled hoses and clamps to pump, then put front panel back on, job completed in less than 1/2 hour. tested washer, pump worked and drained tub. easy fix saved cost to repairman $150 plus part cost.
Thanks for the information , learned how to change pump from another repair story on your web site!!

The pump arrived and because I'd read some of the other stories here I wasn't too upset that it looked different.

I used pliers to squeeze the hose clamps and remove them from the old pump. The hex screws holding the old pump in were sort of rusty due to water, and were the majority of the miminal problem I had getting the old pump out. I put the new one in easily, fussed with the hoses a bit to make sure the clamps were in the right spot, plugged in the two leads, and ran a load.

The new pump was so quiet that I wasn't sure it was even working. Of course it was, and for $50 I gave myself a washing machine that works again. Thanks, guys.

I followed the step by step video on how to install the pump..I am 70 years old and female..it was very easy to install..your company is A+..sure liked the savings doing it myself..

follow youtube vid. simple

I purchased the part, watched the video that was embedded in the email I received, folllowed the instructions and was able to wash my laundry. It could not have been any easier unless the the part caem already installed. Thank you.

I just watchied the clip on the website during the day about how to fix it, went home that night and fixed it.

First i noticed a small leak coming from the pump assembly dripping onto the motor/pump bracket with indications that it had been doing this for some time.Looking @ this i then took the pump/motor assembly off cleaning the inlet and outlet of pump off so i could plug one side of the pump while blowing into the inlet side of the pump verifying that the gaskets around the pump assembly was in fact leaking.Replacement was very easy.Purchased a new pump/motor assembly from parts select and received it in three days.Used a flat tip screw driver to press on top front clips pulled away from front of washer then up and off.The pump/motor assembly only has two screws holding it down then i pulled off the electrical connector after that used channel locks to remove both inlet and outlet hoses off pump.Installed new. very easy