GTW685BPL1DG General Electric Washer - Instructions
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- Customer:
- Henry from GAINESVILLE, FL
- Parts Used:
- WH08X37938
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
The machine would not start all the time.
Watched You Tube and had at it. In the end it was fairly simple.
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- Customer:
- Elizabeth from Columbus, OH
- Parts Used:
- WH23X28418
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Washer would not empty when it hot drain cycle
Once I determined it was the drain pump, (by taking off the drain hose and letting it empty by gravity, then running the spin cycle which worked ok) I ordered the part, got confirmation from PartSelect.com that it would fit my washer. I removed the old pump taking out the 6 screws needed to hold it and the cover in place and unplugged the electric connector. I installed the new pump from PartSelect.com using the same cover and 6 screws and electric connector. I reconnected the drain hose and the washer has worked perfectly since then!
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- Customer:
- Mitchell from LUCEDALE, MS
- Parts Used:
- WH08X37938, WH01X26694
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Installation instructions came with the parts, which were very helpful.
There are two lid clips on the front side of the top and a narrow blade putty knife works great to release the clips. There are 4, 1/4 in hex head screws in the back area of the top, two on each side. Two are in the console and two are under the console.
Pay attention to the orange pressure switch hose, when lifting the Console, can pull this hose off, this hose can be pulled off easily. The lid/lock switch is easy to remove, once the Bezel is removed, then slide the switch to the left it will release. Remove and unplug the harness. The new lid/lock switch clips back in the same manner it was removed. Important! When the new switch arrives it may not look like the old one.
Pay attention to the orange pressure switch hose, when lifting the Console, can pull this hose off, this hose can be pulled off easily. The lid/lock switch is easy to remove, once the Bezel is removed, then slide the switch to the left it will release. Remove and unplug the harness. The new lid/lock switch clips back in the same manner it was removed. Important! When the new switch arrives it may not look like the old one.
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- Customer:
- Phyllis from RALEIGH, NC
- Parts Used:
- WH08X37938
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
The washing machine appeared stuck in the spin cycle
I watched a video on a few times that PartSelect sent me about how to make the switch from the broken lock set to the new one. And it really went just as the video showed. So far things are working.
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- Customer:
- James from Oxford, GA
- Parts Used:
- WH23X28418
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Washer would not drain
Unpluged the washer first got as much water out of the drum as possible the leaned the washer over forward and let it rest against something removed hose clamp from pump side and removed the drain hose from pump remove plastic cover and unplug pump push tab and pull remove bolts from pump remove pump install all components in reverse be sure to replace pump to drum seal as well
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- Customer:
- Nancy from ALTON, IL
- Parts Used:
- WH01X24180
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Belt frayed tangled stopped spinning
Tilted washer got underneath took off plastic shroud 3 nut head bolt rotated belt onto pulleys easy peas when ya buy the part from this site :) perfect match no assy issues
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- Customer:
- Jim from MUKWONAGO, WI
- Parts Used:
- WH23X28418
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
Washing machine would not drain
I replaced the Pump Drain assembly. It was very easy. Removed 3 bolts and disconnected the electrical wire harness and put new one on. It works great.
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- Customer:
- Adelmo from El Prado, NM
- Parts Used:
- WH08X37938
- Difficulty Level:
- Really Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
the machine was spinning after a load was done,
any electrical device unplug the power cord. I followed the instructions the best I could understand them. but once the part was removed I took pics from my cell phone of how the wiring ran, and also what other connections I had to undo. all connections were made, connected the hot n cold hoses, plugged into the washer no beeps or sounds as before opened the hot n cold water valves, and the tub was being filled with water. could not turn on the washer, no lights or beeps... so I gave up I spent too much time on this machine and money too, hope to get an RMA for the Lid Switch assembly
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- Customer:
- Garry W. from TAMPA, FL
- Parts Used:
- WH08X37938
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Washer would not advance to Wash
Lift the cover, undo too screws, Slide out broken part, slide in new part put in the screws and close the lid.A piece of cake.
Thank you for the super fast service on Christmas eve no less!
Thank you for the super fast service on Christmas eve no less!
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- Customer:
- Ronald from Chickasha, OK
- Parts Used:
- WH23X28418
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Washer wouldn’t drain
Remove old pump install new one. Three bolts and an electrical connection
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- Customer:
- Chris from LARGO, FL
- Parts Used:
- WH08X37938
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Lid was forced open and broke latch
Follow the super simple, precise instructions and it is very easy. Only harder part was unclipping the front of the lid.
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- Customer:
- Heath from BOILING SPGS, SC
- Parts Used:
- WH01X24180
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Noisy
Took bottom cover off think three bolts
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- Customer:
- Scotty from OCEAN SPRINGS, MS
- Parts Used:
- WH08X37938
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The machine stopped working completely! My wife went on YouTube,and learned that it could be the motherboard or the door latch. We changed both, and the washer would only fill but did not drain, and spin! We called a serviceman, and he had to program the service board,but said that the new door mech
We changed the circuit board once, and the door latch mechanism twice because we ordered a faulty part. Then we had to hire a service man to program the circuit board, and to inform us that the door latch mechanism was faulty.
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- Customer:
- Debbie from Kalispell, MT
- Parts Used:
- WH43X31240
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The washer agitator/auger broke off of the base during a wash cycle. The small plastic clips broke off the auger so it couldn't be put back on the base.
The agitator/auger was easy to replace - it just snapped into place. We watched a YouTube to make sure to lock it into the counter clockwise direction.
This saved lots of time and the cost of a repair person to come.
This saved lots of time and the cost of a repair person to come.
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