WPSQ4160TAWW General Electric Washer - Instructions

Removed dual action agitator to reveal the coupling removed a single bolt and removed old part. Carefully alligned threads and slid new coupling on the shaft and tightened bolt. Put the dual action agitator back on then wa-lah problem fixed. Repair man told me 32 dollars for part plus labor. I fixed it for less than 14 dollars thanks to this site...

First I yanked off the agitator. Then I undid the bolt holding the coupler onto the center of the machine. Took the worn down coupler off, replaced it with the new coupler and bolt. Good as new. GE was going to charge me $85 just for a someone to walk through the door. After parts and labor I am sure they would have charged me $200. I did it on my own for $20 (had the part rush shipped so that was twice the price of the part).

The washer did not Agitate although it did spin. So the motor appeared to be good. I noticed that you could rotate the agitator by hand, that didn't seem right. So I pulled the Agitator off the coupler. Now the coupler can rotate by hand around the spline shaft. I removed the bolt holding the coupler to the spline shaft. The spline shaft looked good. Ordered the new couple and installed it in 10 minutes. I was fortunate that the bolt came off easy. I didn't need to use the motor to assist in getting the bolt free.

Reaching into the washer I placed both hands on the bottom of the agitater 180 degrees apart and lifted the agitater straight up out of the tub. Using a 7/16 socket I removed the coupling kit. The new one slid right on. I secured it with the new bolt supplied with the kit. The agitater went right back on the new coupler and I was done. Fast, simple and inexpensive. Thanks so much to Part Select.

Resigning myself to the fact that the washer was broken and I would need to buy a new one, I decided to pull it apart to see if I could see what the problem was (why not if your getting a new one anyway) Once I muscled the agitator off and undid the screw I discovered that the agitator coupler sat on a metal piece that had grooves. Alas...the coupler was worn...there were no grooves left inside the plastic piece. Wondering if I could even find this part I wondered onto this website, plugged in the part number and there it was with pictures and measurements and cheap! Needless to say I ordered it, why not, if it doesn't work I will buy a washer anyway. The part arrived within days. I unpacked the box, opened the plastic, slid it into place, tightened the new screw, replaced the agitator, plugged it back in, started it up and the washing machine was agitating like new. I wrote this long story because the repair was so easy it's not even funny, and I was just going to buy a new washer...

I pulled off the agitator and realized that the coupler was freespinning, it should not do that. I then removed the bolt on top then removed coupler, it was stripped. Got the part number which is on the coupler itself and ordered a new one. Which by the way a newer style is now the oem replacement. Got the new one installed now it is good as new. All you will need to perform this work is a 11mm socket. Takes 5 minutes.

This was an inexpensive part with high probability of needing it, so I ordered it before beginning to take the washer machine apart based on "noisy" symptom. The fabric softener cup pulled straight up easily with no tool. Then, the agitator pulled straight up easily with no tool. The bolt was easy to get to with socket set and the coupler pulled up using 2 small pieces of wood as levers to pull it up evenly and straight. This didn't solve my noise problem, but was an easy and inexpensive fix to try. FYI...when I continued trying to troubleshoot, I took the belt off and the noise stopped, so I think the transmission is my problem. I tried for 2 days with WD-40, then with C-L-R to get the hub nut to move, and couldn't. I then tried to split the nut using a screwdriver and a hammer and it appears to be split in 2 places, but the nut still won't budge. I listed the washer on craigslist today too frustrated with the hub nut to continue the repair job. The cost of a repairman plus the transmission would have been over half of a new washer machine, and I still would have had a 8+ year-old motor, and I ran across a great deal on a scratch and dent model at Sears, so I am replacing the washer instead of repairing it.

I'm happy I looked at the motor spline while it was running and found it was not slipping. Thanks to GE having a parts list in the compartment behind the controls. I found the part name and number. A quick search of the part number came up with your web site. I payed less for the parts and shipping than driving around town would have cost in gas, much less my time. Thank you

ordered replacement. received in two days and voila! Fixed!

pulled off the old knob and replaced it with the new knob.

plug new knob.

Unplugged washing machine pulled Agitator strait up removed screw from center of Agitator coupling . Replaced coupling put Agitator back on plugged in and done.

Before I bought the new knobs, I put nail glue inside each knob to strengthen the knobs. It lasted for about 6 mos and I would have to do it again. Needless to say I got tired of the broken knobs, so I bought new ones.

Just put the new knob on the machine.

Once I found your web page things went very smoothly and quickly. It was exactly what I wanted and it even came a day early. Obviously, no problem with the repair just put the knob in place.