WJRE5500GW General Electric Washer - Instructions

Removed the softener despenser by pulling it straight up, then did the same with the agitator, except I had to turn it a little then pull straight up.

We pulled out the old parts and then we got the new parts and we put them in,

First i noticed a small leak coming from the pump assembly dripping onto the motor/pump bracket with indications that it had been doing this for some time.Looking @ this i then took the pump/motor assembly off cleaning the inlet and outlet of pump off so i could plug one side of the pump while blowing into the inlet side of the pump verifying that the gaskets around the pump assembly was in fact leaking.Replacement was very easy.Purchased a new pump/motor assembly from parts select and received it in three days.Used a flat tip screw driver to press on top front clips pulled away from front of washer then up and off.The pump/motor assembly only has two screws holding it down then i pulled off the electrical connector after that used channel locks to remove both inlet and outlet hoses off pump.Installed new. very easy

Removed the old pump put in the new one

I googled "water not draining washer" and found a video made by Partselect.com on youtube on how to replace the water pump for a washer. So, I went to their website and punched in the model number of the washer and found the water pump I needed in stock. It said it takes an average of 1.8 days for delivery. I ordered it on a Sunday and by Tuesday I had the part delivered to my front door. That night after work, I went down to the washer which I already had sitting face down on the floor with the back peeled off and the pump out from the weekend so I could compare how it looked with the online pictures. The new part came already mounted on a new bracket so it was just a matter of installing the bracket and hooking up the intake and output hoses. In order to make my job easier in the tight space, I removed the drain hose from the bottom of the wash basin by squeezing the pressure clamp with a large pair of adjustable pliers. I then installed the other end of the drain hose to the pump itself. I then hooked out the end of the output hose to the other part of the pump that pumps out the water to the sink. I first removed the clamp on the back of the washer that held the output hose to the back of the washer. That gave me more leverage to move the pump around for the installation. Once both hoses were clamped onto the pump, I used a ratchet socket wrench to install the two bracket bolts directly onto the base of the inside of the washer in the same holes using the same bolts as the old pump. Once that was tightly installed, I Hooked the other ends of the two hoses to the bottom of the wash basin and to the back of the washer respectively. FInally, I connected the ends of the two wires into the clips on the pump in the same order as the original pump. One white one black. Finally I screwed in all the short sheet metal screws that held the back washing machine cover on. It was about 12 screws. I then installed the drain hose with the original bracket to the back of the washer. Satisfied that everything was installed tightly, I stood the washer up and then hooked the water hoses back up to the faucets and tightened them snugly with the large adjustable wrench to ensure it did not leak. I plugged the washer back in, hooked the drain hose to the sink and then filled the basin up partially. Moved the control to the drain mode, and the water came out wonderfully. Note, when the pump was broken, I was able to drain most of the water from the wash basin by lowering the drain hose the a bucket on the floor and letting gravity do the work of draining it. I had to fill the bucket several times and dump it into the sink, before I was able to drain all the water out and then lay the washer face down on the floor to remove the back of the washer. Thanks for the part and quick delivery. I saved a lot of money on repairs by doing it myself.

First I unplugged the washer and then removed the front panel of the washing machine using the puddy knife running it along the top edge approximately 3 inches inward from each corner found the tab on each end and pushed in with the knife until the panel popped loose from the top tabs. I then located the pump motor on the lower front right side of the machine and compared it to the new one that I had purchased,(they were the same) Note;be sure all the water is drained from the washer otherwise get ready for a bath approximately 1 gallon of water came out of the drain hose that is located on the back of the pump after using the pliers to squeeze the clap and remove the hose,this was the worst of the whole job,then remove the inlet hose on the top by squeezing the spring clamp with the pliers. Next unplug the harness located in the front of the pump,and then last take a 1/4 drive ratchet w/extension and a 10 mm socket and remove the 2 hex screws on the mounting plate. Install the new pump and motor assembly in reverse order with the instructions above and you should be washing clothes in no time. Thanks

The pump would stick and not pump the water out from time to time. I have removed the pump before and cleaned it so to replace it wasn't much different for me. The instructions on the web site were pretty straight and easy to follow.

I purchased the part, watched the video that was embedded in the email I received, folllowed the instructions and was able to wash my laundry. It could not have been any easier unless the the part caem already installed. Thank you.

watched Partselect video and followed instructions step by step

Removed agitator with rope idea. One quick jerk and it came off. Removed coupling. Replaced with new coupling. Reinstalled agitator. Works fine. Note: I could not see anything wrong with the old coupling. It looked brand new with no noticeable wear!! Thanks for your help in recommending the part that most likely would fix the problem.Tom

So easy to fix. The best thing about it all was the guidance of the website. We were able to locate the exact part and followed the instructions on how to replace, piece of cake!

removed back off washer, disconnected pump from washer tub, remove old pump in about 5 min, then installed new pump in less than 5 min. washer is working just fine wife thank me it was about 2 wks since the washer was down.

Very easy with your great instructions in my email. took the wires off,took the hoses off,then the two bolts,put the new one on and reasembled the hoeses wires and bolts. put the front back on and that was that. Your company is great thanks for all your help.If I ever need help again with any off my appliances i will call on you,agin thank you very much. Frank!

Shut off power, removed both water hoses, detached drain hose, noticed the plastic drain hose was splitting, entered the model number in a web search, ordered part from PartSelect. received part next day and reversed previous process. Tested repair and no leaks.

old one out, new one in. new one is seated, but not a perfect match bracket to hold hose in washer does not fit on this replacement hose properly. But I feel comfortable with the result & use