WPSB9120BC General Electric Washer - Instructions

This was my daughter's washing machine. I looked at the back of the machine to see if there was an opening to get to the parts. Since the back is all closed up. I knew the front had to come off. I pride up, and I pride out, and finally the front popped off. After taking the front cover off the washer. I could see the belt was all chewed up. We ordered a new belt from partselect and got it a day early. I tried to pry the belt on without loosening up anything. I couldn't get it. So I loosened the four bolts on the motor mount and slid the motor backwards towards the other pulley. I put the belt on both pulleys and pried the motor forward to tightened the belt up. Then tightened all four bolts. Put the front guard back on and tried the washer to see if we had any other problems.

I removed agitator by pulling it up until it unsnaped.

I removed the old agitator coupling by removing the bolt and pulling up while twisting it.

The new coupling looks different than the old part but fits the same.

I pressed the new coupler on to the agitator shaft, reinstalled bolt and pressed agitator on the agitator coupler until it snaped into place.

Washer runs like new!

1.Pulled the agitator out. Unscrewed the top nut, which was a little tricky to break loose since it had been in place for over 10 years. Pulled out the entire washing cylinder to unscrew and replace the hub. Not bad but you need to take out the inner tub and that requires doing a little extra unscrewing and prying.

Removed the back of the machine and then flipped the machine on the side and loosened the motor to get the old belt off. A piece came out so we had to check the schematics online to figure out where it went. We believe it was the out-of-balance cut off switch. So to fix that we unplugged the motor assembly and took it out. I also had to fish the spring out of the vacuum, no small task. The worst part was that the belt was so deteriorated that it was super greasy and the carpet ended up a mess. We replaced the motor and belt and now it actually gets the water out of the clothes. Simply Green cleaner was used for the rug and after some strong elbow grease it was cleaned. If not for the mess and the other part and the vacuum snafu, I would have labeled this as easy.

I had help taking off the old parts,coupling was not easy. But I installed the new parts by my self and I'm 74 years had trouble getting the Agitator Coupling back on, But the straps were easy, Any way I'm back to washing again thanks a bunch

Our GE washer stopped agitating. We bought us a Whirlpool Cabrio washer with auto-sensing and an impeller instead of an agitator. My wife couldn't get used to washing clothes with so little water. We found out about PartSelect.com and ordered the part they indicated would probably fix our GE washer ($5.86) - the Agitator Coupling Kit. Ordered it on Friday, received it by Fed Ex the following Tuesday. It was an easy installation. Our GE is working fine. Took the Whirlpool back to the store, got our $637.00 back.I plan to use PartSelect.com again,if I need to. We don't like the new type washers as well as our 7-1/2 year old GE.

First I located the trouble. I noticed that it was water leaking and figured it had to be a hose. I took the front panel off of the washer and after noticing that the drain hose had a slight hole in it, realized that I could fix it and save myself a repair call. I undid the two hose clamps and removed the hose. I went to a local repair shop that could not guarantee the right part. I went online and found Parts Select.com. I entered minimal information and the picture of the item that I was looking for, the Drain Inlet Hose, was staring at me! Within 3 business days and less than 20 dollars spent, I repaired my washing machine. The total time spent to repair after I received the hose took about 10 minutes. I will definitely use parts select .com and recommend to all my friends and family. Thank you.

The repair went just like the video! Easier than I would've hoped.

1. take the machine apart, since the noise comes when the barrel is spining, I just watch for anything that contact to the axel.
2. without special tools, it was difficult to take off agigator, and a nut (that tighthened lefthanded).
3. Once defect part found, seach online for the part supply to replace.

It tooke some time to figure out where the water was leaking. It was from a small hole at the lateral side of the upper third of the drain inlet tube. Removing the hose was easy. Attaching it to the tub with a hose clamp was easy, but attaching the lower end to the pump motor was quite difficult because the spring clamp that had come with the washer was difficult to manipulate. I had to replace it with a band hose clamp.

By the way, the hole in the hose had been caused by rubbing the hose against the drain pipe from the motor to the sink.

I ordered the part on Wednesday didn't think we would be washing any clothes until atleast Monday. The pump came on Friday! Installed it 15-25 minutes(that's taking out the old one too) . As someone stated before the only (little) problem was the spring clamps. Screw the pump in first and then put the Clamps on.

First I removed the two clamps that hold the inlet drain hose onto the pump. **There may still be water in the hose** This was pretty easy, but a set of vice grips would have been nice. The space is not too cramped, but required a little bit of wiggling. Putting it on was a little bit harder, just because I did not want to tear the hose on the tub or pump inlet. Make sure both are fully seated or else it could still leak. The drain hose and the clip are pretty self explanatory. I tried to buy a generic drain hose at a big box lumber yard, but I could never make it fit right.

Hope this helps.

After doing some troubleshooting, I found that the Air Bell was stripped inside.

First I removed the agitator by firmly pulling it straight up. Then I removed the bolt holding the air bell (agitator coupling) with a ratchet. Then came the hard part. The air bell (agitator coupling) was stuck on the shaft and would not come off. I used rope to lasso under the coupling and tied it to a 2x4 for leverage and eventually wrestled it off by using an upward jolting motion time and time again. Spraying WD-40 in the coupling seemed to help loosen it up.

Prior to installation, I cleaned the grooves of the shaft by scraping them out with a flat tip screw driver. Installed the new coupling by tapping it down with a hammer until it was seated firmly and locked it down with the new bolt. Aligned the agitator and slid it down until it latched. Done!

Popped the lid and activated the lid switch. Agitator danced around but the tub not moving. Agitator was un-snapped so no issue getting it out. Forgot to shut the timer down. By the time I came back with container's for wet laundry the pump emptied the water. Found this web site for parts and liked what I saw on the help. The video was a nice overview but can forget about trying to save the hub nut. The trans shaft has 4 flats on it and years of crud gets drawn into the threads sealing it like it was epoxied in with rust. This one is a 13yr old.
Spent most time reading the help stories and gathering up tools. My concern was getting the bad parts out and that hub nut without more damage. Finally found a 1924 vintage 9" monkey wrench I forgot I had and it fit just fine for putting it back together. I put a 1/8" bit in the drill and put a hole in center of nut next to the flats about 1/8" down by 3 of the flats. Wacked the nut in 2 locations with the chisel in the unwind direction with the corner of the chisel in the hole to put a grove on the nut so to keep away from damaging trans shaft. It finally came off in 3 pieces.
After pulling the basket stuck a rag in the drain hole. The basket sounds like it has water in it but its the counter weight attached on top. Brushed up the crud on trans shaft and sponged out the remaining water and other particles.
Next was a pump inspection. If you take the input line off you can see the impeller to remove any stuff that may damage it. Have to un-bolt the pump be careful on the wiring to pump trying to unplug the wires may damage the connectors or even worse the pump. I mostly had crud in the water on the line.
Ordered the needed parts, and cleaned up the tub, reinstalled the pump. After the parts arrived took about a 1/2 hour to put it in service again. Don't forget to wack the hub nut on tight when installing so it wont come off in use.
Many thanks to all in sharing their story it helped me out to see what to expect.

The worst part of the repair was removing the old hub nut. Don't bother messing with the spanner wrench, unless the washing machine has never been used. Split the nut off with a SHARP cold chisel and a heavy hammer. Be very careful not to damage the threads, because not even GE can or will tell you the die size to re-dress the threads if you damage them. Check drain pump motor to remove debris before using washer. Parts were delivered in a quick and efficient manner.