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ETW4100SQ4 Estate Washer - Instructions

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All Instructions for the ETW4100SQ4
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Customer:
Dean from Poplar Grove, IL
Parts Used:
285785
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers, Socket set
Washer would'nt spin
diconnected water supply and discharge, unplugged the unit, removed the aggitator, laid the washer on it's back, romoved the hoses from the pump, took out 3 bolts, removed the motor/transmission and replaced the clutch and put it all back together.
9 of 12 people found this instruction helpful.
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Customer:
clinton from selah, WA
Parts Used:
285753A
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
noisy
just like video showed really helpfull
8 of 9 people found this instruction helpful.
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Customer:
Howard from Boynton Beach, FL
Parts Used:
350930
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
22 of 51 people found this instruction helpful.
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Customer:
steve from madison, SD
Parts Used:
WP8318084
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
washer would fill but not run
After reading other comments about lid switch replacement , I knew the front of the control panel would move forward and lift off. Although none of the descriptions mention the steel clips that were also use to hold the cover down. It does take quite a bit of presure to pry these up and loose before panel would move forward. Would recomend putting tape on both washer and screwdriver to protect washer.
10 of 16 people found this instruction helpful.
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Customer:
Ernest from Midlothian, VA
Parts Used:
WPW10001130, 285753A
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
No agitation, No spin, pump OK
I was familiar with the Kenmore / Whirlpool direct drive mechanism but at first I could not determine how to release the console. I finally found the end cap trim pieces would pop off revealing the 2 screws that hold the console in place. After removing them the console flips up and over the backboard. I then removed the 2 clips that hold the cabinet to the backboard, unpluged the lid switch connector and then tipped the entire cabinet forward and off the frame. This gives you access to the entire washing machine mechanism.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
7 of 7 people found this instruction helpful.
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Customer:
RONALD from PORT ORCHARD, WA
Parts Used:
W10820044, 285777
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Ground prong on power cord was broken
Disconnected old power cord inside control cabinet, removed strain relief , then removed damaged power cord. Reinstalled new cord with new strain relief.
10 of 17 people found this instruction helpful.
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Customer:
Robert from Friendswood, TX
Parts Used:
285753A, WP62691
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Spider coupling between motor and transmission broken
Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy repair.
8 of 11 people found this instruction helpful.
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Customer:
Timothy from Saint Louis, MO
Parts Used:
WP8318084
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Wrench (Adjustable)
washer would not agitate when lid was closed
The only tricky part was figuring out how to get to the part. There were only two screws that seemed likely candidates to pop off the control panel (on the back at the corners). Fortunately for me the obvious answer was the right one...the panel lifted up and the new part went in - very easy.
7 of 9 people found this instruction helpful.
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Customer:
yesenia from apopka, FL
Parts Used:
285753A
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Washer would not work in agitate or spin cycle
Coupler is design to break when washer is overloaded or out of balance. Saves the motor from being burned out. Very easy repair. Unhook washer hoses and electrical plug...tip washer on side if there is no bottom to washer instead of removing side panels. Unhook clamps to water pump using flathead screwdriver. Water pump comes off without unhooking either of the two hoses. Remove 2 electrical connections and two clamps from motor using socket and screwdriver. Motor pulls out very easy...make sure you are holding motor so it does not drop onto floor. Remove motor mounting plate with socket. Remove old coupling using stubby flat screwdriver from both motor and transmission shafts. Install new coupling on transmission by placing a large socket onto plastic piece of new coupling and tapping lightly with hammer until flush with shaft. Install rubber piece of coupling...tap new plastic piece onto motor shaft using socket and hammer. Reinstall motor mount. Turn motor shaft so coupling pieces are aligned. Reverse order to reinstall motor and pump. I tilted the tub slightly when reinstalling the motor and pump as it is a tight fit...just be patient during this step.

The last step in this process is to go tell your wife that she in fact is NOT getting the new $2000 front loading washer and dryer set she saw at Lowes because you just fixed her washer for $20 including shipping.

It really is an easy fix...takes longer to unhook and move the washer than to replace part. Thank You Partselect for your excellent website and speedy shipping of product.
6 of 6 people found this instruction helpful.
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Customer:
Larry from WILLMAR, MN
Parts Used:
WP8318084
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
Washer would not start adjutating unless I opened and closed the lid a few times.
Unplugged the main power. Removed the 2 screws in the back and top of the control panel. Pulled control panel forward and tipped towards me to remove from top of washer. Removed the ground wire screw with a socket/ratchet. Removed the switch by pressing the tap inwards. The tab was brittle and broke. Replaced the switch, ground wire with screw and the control panel. I notice that the 2 screws which secure the switch lever/hinge to the lid were loose. These 2 loose screws were actually the problem in the first place. The loose lever was not making good contact with the switch. I think the switch was actually fine but since I broke the tab on the switch I needed to replace it anyhow. Plugged in power cord and washed a load.
7 of 9 people found this instruction helpful.
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Customer:
Jesse from Lester Prairie, MN
Parts Used:
285753A, 285785
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set, Wrench set
washer wouldn't go into spin cycle
After reading other repair stories I did it like they said. I disconnected all the hoses and drained as much water as I could. The top came apart easily with a regular screwdriver, a 1/2 in drive with extension, and a 14 or 15mm deep socket. The spanner nut came off easiest with several short, quick blows (punch and hammer, counterclockwise). In my case a good wack seemed to be soaked up by the wash tub springs. Be careful not to chip the tub.

I laid the washer, front down, onto a couple a 2x6's. I supported between the tub and body with small 2x4 scraps. The motor/trans/pump came off easily after disconnection the 2 hoses (towels handy) and wiring. After the 3 screws, and some wiggling, the assembly slid out nicely. The coupler came out after snapping the springs off to remove the pump and motor. A 1/4 nut driver and regular screwdriver assisted. Watch how the pump comes off. You might want to mark its orientation with a marker or something. Make sure you get the new coupler on all the way with some taps on the CENTER where the shaft is. Reassemble in the reverse order. You'll know why I suggested marking the water pump.

Watch the order/orientation of the springs, clips, and washer. The clips came off with a screwdriver and pliers. It's always nice to have a rag on them when removing, they like to shoot off and land in the spot that's hardest to find, like under the dryer. My clutch was assembled with the right spring and slid right on. Don't forget about the plastic washer, snap it in good. The plastic piece still on the washer was simple. I opened up a nose pliers and put it on each side of the clip then gave it a hit. It came off with minimal effort and didn't spin on the shaft like pushing on one side with a screwdriver.

During reassembly I put a very light film of grease on the shaft. That washer with the tabs gave me trouble at first. I put a good film of grease on the side with the tabs to hold it in place, with the tabs down, in the clip. Otherwise when sliding the assembly back together it comes loose and you won't get the motor/trans all the way in. Then it all has to come back out and you'll wonder what the heck is keeping the transmission from seating in all the way. You might even get it all together, figuring the motor or tub has to turn to get it to seat right. You may even try running a no clothes load and get stuck with a tub full of water. Ask me how I know.

Reverse everything to reassemble. Make sure you get the springs tight that hold the hoses on. I was worried about over tightening the plastic nut with a 1/2 drive. Run no-clothes load, large, hot with soap. I think tipping it over loosened some stuff that was stuck in between the tub and basket. No, it wasn't grease from the shaft, light film. Anyway, I'll waste a washer full of hot soapy water to avoid the, "Um..what's this on my new shirt".

I didn't mean for this to be so long winded, but I was leary about tackling this job at first. I know my way around the garage/cars, but never tried appliances before. I pictured it'd be apart for weeks and I'd have to call a repair man. Then the "I told you so" look would come. You all know what I mean. I just want to cover as much as possible and encourage others while having them avoid any troubles.
8 of 13 people found this instruction helpful.
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Customer:
barbara from MILLVILLE, NJ
Parts Used:
WP2172937
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Lid trigger went and fried both plug and connector
Purchased lid trigger elsewhere but got the connector on line here after being told I would need to purchase complete wiring harness to correct. Once lid trigger was in i stripped the three wires that went to lid trigger and pushed thru the back side of the connector. Then I plugged into trigger. Now washer works again. Very easy to do.
7 of 10 people found this instruction helpful.
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Customer:
Larry from HICKORY, NC
Parts Used:
WP8536939
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
The main knob insert snapped.
Nothing to it. Just remember to put the insert in the knob, NOT on the selector stem. Line up the flat part of the insert with the flat part of the stem and push the knob in place.

Don NOT ram it on the selector stem. When it's seated, don't push any more. That's all there is to it. It works. If the pointer on the knob indicates the selector is lined up correctly, but it isn't, the problem is the selector, not the knob.
7 of 10 people found this instruction helpful.
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Customer:
John from Elm Mott, AL
Parts Used:
285753A
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers
tub would not spin....burning smell
Unplugged washer. Pulled the washer away from the wall & leaned it back against the wall to access the underneath side of the washer. Disconnected water hoses to the pump with water pump pliers. Have drain pan handy to catch the water, approximately 1 qt. Remember which hose goes to the proper place. Removed two retaining screws/straps allowing the motor to be seperated from the transmission. There is enough slack in the wiring to allow you to drop the motor without disconnecting. You do not need to remove the water pump. Removed old coupling & replaced with the new one. Make sure you use the "new style" replacement coupler or you will be doing this repair again very soon! Schematics are available online.
6 of 8 people found this instruction helpful.
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Customer:
Diane from BALTIMORE, MD
Parts Used:
WP389140, WP21366, W10814296
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Washer was leaking.. determined it was center gasket
Completely dismantled washer per video , replaced gasket and spanner nut, then re-assembled washer. I’m a 58 year old female. It was tough. Main issue was that video was for dif. Model washer. Had to figure out some things myself.
5 of 5 people found this instruction helpful.
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All Instructions for the ETW4100SQ4
61 - 75 of 559