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CW5000A Crosley Washer - Instructions

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All Instructions for the CW5000A
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Customer:
Patrick from PALO ALTO, CA
Parts Used:
WP21001872
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Smell from washer
Using nutdriver or screwdriver, remove metal panel from lower left side of back of washer to expose the pump. This is where the drain hose attaches to the washer. Use pliers to move the clamp off of the drain hose, then ease the hose off of the pump by wiggling it back and forth while pulling gently. Be careful to keep drain hose opening pointed upward until you can point it to a bucket, as there's likely to be quite a bit of water in it. Detach drain hose on other end as well (wiggling / pulling works well here; no clamp is used, so no pliers are required). Install new hose by reversing above steps.
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Customer:
James from Buffalo Grove, IL
Parts Used:
35-2374N
Difficulty Level:
Really Easy
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers
No hot water on wash or rinse cycles
I read some stuff on the internet where folks with the same problem replaced the water inlet valve to repair this same problem. So I did the same. However, after I installed the new water inlet valve, the problem was still there. It was at that point I decided not to guess at the what issue was and instead test the components in the washer. Yes, I am a lazy dumb ass. There are many of us out there. I decided to use a continuity tester to test all components in the hot water fill circuit and determined that the water temperature switch was bad. So I ordered a new switch from Parts Select (they rock - it showed up next day) replaced the water temperature control switch and...walla. fixed!!! Only took about 30 minutes to replace. Lesson learned: Don't be a dumb ass and guess. Test.
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Customer:
John from Blue Bell, PA
Parts Used:
WP21002026
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
White fluffy residue appeared under washer. Unbalanced banging during spin cycle
Parts needed: Snubber Ring and 6 Springs (don't put the old springs back)
Unlug the AC cord, open the top from the front it snaps open with a little force and hinges on the back, remove the 2 screws on the front cover and take it off, tip the washer and remove the belt, take off the pump hose from the back It was not necessary to remove the back cover. Remove the little hose going to the basket from the control module. Remove the 6 springs and lift the complete drum out of the waser and turn it upside down. You can see the plastic snubber ring that is worn, loosen the 6 screws just enough to get the old ring out and the new one in. WARNING: DO NOT TAKE THE SCREWS ALL THE WAY OUT OR THE BRAKE ASSEMBLY WILL RELEASE AND A SPECIAL TOOL IS NEEDED TO PUT IT BACK. Seriously! Install the new ring, center and tighten the screws. Put the tub back in. I found it handy to support the tub with a 2x3 to get the springs back in. Connect hoses back up. It really isn’t that bad, a couple of scraped knuckles.
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Customer:
Greg from Flushing, MI
Parts Used:
35-6918, 35-6714
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
brakes squeling
For this repair the tub must stay centered in the machine. I used a shim between the tub and front panel. Tilt the front of the washing maching aginst a wall and brace if needed. Remove the belt and pully. To remove the stator, I replaced 3 of the 6 bolts with a 2" long bolt of the same thread (replace every other bolt). This is needed because the spring is under 100# pressure. Remove the 3 original blots and than the 3 2" bolts. Remove each of these three a little at a time. Install the new stator and brake rotor. Use the 2" bolts in the stator to compress the spring. Reinstall the the other 3 bolts, pully, and belt.
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Customer:
Edward from Exeter, NH
Parts Used:
WP21001598
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
weak suspension springs
Removed front panel also right side panel to get to the springs. Used vise grips to extend springs and used coins to keep springs open for replacing.
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Customer:
James from ELMORE, OH
Parts Used:
WP22004469, WP21002026
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Washer Traveled and load would not be balanced. Washer would bang loudly.
Followed directions from video on your site. It was very helpful. The snubber ring fixed the problem.
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Customer:
DWane from Waterford, PA
Parts Used:
WP21001598, WP21002026
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
noisy washer and shaking
disconected water lines unplug power and took drain pipe off, used putty knife to open top of washer and pulled off front removed pannel off back pannel, disconnected water level tube,using vise grips took off springs and pulled tb out used 5/16 socket to loosen screws just enough to pull snubber ring out replaced with new one reversed prosses in putting it back to geather
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Customer:
Frank from BRADFORD, MA
Parts Used:
WP21352320
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Random slow spin during Rinse cycle and would then shut off and not drain
Top loader May Tag washer with open bottom. After research I presumed it needed a new belt, or Transmission, which runs 3 pulleys under the open bottom. After tipping the washer back for inspection, saw oil splatter underneath. Removed old belt by turning largest pulley on Transmission while pulling the belt "off" the edge. Belt was aged, Stretched and worn. Belt and all 3 pulleys were oily causing slippage. The main large Drive pulley on the Transmission shaft, has a plastic snap on grease cup at it's center. I snapped it off with screw driver. The cup was partially full of thinned old grease causing the oily mess. There's a C clip inserted in a groove on the end of the drive shaft holding the pulley on. Removed the C clip with screw driver tip and slid off the Drive pulley. The Center of the pulley contains a plastic ratchet assembly that operates the washer tub cycle to rotate and stop and repeat. The ratchet assembly falls right out, and in the end of transmission is a Thrust washer which can be pulled of easily also. I Cleaned all 3 pulleys with De-greaser and finally with Rubbing Alcohol to dry the pulley surfaces. Then cleaned and removed all grease from the plastic ratchet assembly parts and cleaned them. Then I Repacked everything including the Drive shaft with "heavier" Grease that would not break down so easy. Reassembled everything in reverse and installed on the shaft. Snapped the C clip back on to hold pulley back in place and then the Grease cup, which just snaps back in place with a push. Installed new drive belt in the same manner it was removed, only in reverse by turning the pulley, and pushing the belt "on" over the edge of the pulley. Problem fixed and washer works perfect again with Noticeably better operation through all washer cycles.
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Customer:
William from MORGANVILLE, NJ
Parts Used:
WP35-6465, WP21352320
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers, Socket set
Washer was making noise during spin cycle
Hardest part was finding part that needed the needed repair. Searching the web for issues associated with the sound resulted in many links. Once the sound was found, I went to the video to see how to remove the Water Pump so I could examine it to confirm that was the correct piece. It took about 15 minutes to remove the part. Since I had to remove the belt to get it out, I realize that the belt needed replacement as well. So both parts were ordered. Replacing the parts also took about 15 minutes. Relatively easy repair. Be aware that the video on the part select video shows the water pump in a different location than the Maytag washer. To get to the Maytaq water pump, there is a panel in the back that had to be opened to access the water pump.
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Customer:
jim from warne, NC
Parts Used:
WP22004376, WP21002026
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Socket set
'Machine' wobbled & 'walked away from the wall'. Had to stop it and re-arrange the load, almost everytime!
I pretty much followed the video,and read some of the other comments on how to do it. I only had one problem, the back panel had an opening of about 14"x14" to access the 2 rear balance springs. I finally laid the machine on it's face,so I didn't have to kneel down.The only problem with that,is the tub falls forward, making the springs farther away from the upper hole to attach/stretch, the springs to remove/install. I cured that problem by cutting a wedge out of a piece of 2x4, and stuck it between the top edge of the tub & upper frame. Worked great,held the tub in position, closer to the springs & locating holes. Taking them off is no problem,installing them, was made easier by using the wedge. The parts were a perfect fit, no more 'walking away from the wall' now! Thanks PartSelect
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Customer:
Steven from Kissimmee, FL
Parts Used:
WP21002026, WP21001598
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Socket set, Wrench (Adjustable)
Off balance walking & shaking in spin cycle
Unlike most videos, mine had a solid frame, no access panels. Following, is my disassembly & repair: I disconnected the water supply lines and drain hose. I slid the washer out into the center of the garage & removed the 9 base screws from the base plate. I slid the frame away from the base, leaving the working parts exposed. After pulling the working mechanisms from the outer frame, I turned it (drum, transmission & base) upside down. I used a pair of vise grips, pinched them onto each spring & removed them, using a downward motion it was a lot easier. I placed the base plate aside, removed 3 opposing screws holding the snubber ring & put 3 longer 8-32 screws in to hold the brake assembly. Then I removed the 3 remaining screws, lifted the plate & replaced the ring. Then I reversed the process, replacing the old springs with new ones & finished the job in about 2 hours.
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Customer:
sidney from JAX BCH, FL
Parts Used:
WP21002026, WP21001598
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Socket set
washer would get off balance on spin cycle
used video provided on repair procedure.
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Customer:
Pamelia from LA CROSSE, VA
Parts Used:
WP681414, WP21352320, WP21002026
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Our washer was purchased 1/6/2006 and it started banging and walking out of its place when the washer started into the spin cycle. This would occur no matter the size of the load.
We followed the instructions show on the video. However, our model was assembled slightly different. We had to remove the screws from both sides of the side panels so that we could remove the tub from inside of the machine. Also our model only has one belt not two.
Over all it was easy considering my husband and I had never attempted to repair a washer. Once we got it back together it when back to working like it had never been broken!
We would have never been able to repair our washer without the video that your site provided... thanks so much!!??

Sure wish the manufactures would consider making the older models again as lots of us are not happy with the new modules being manufactured presently!
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Customer:
Flash from SAN ANTONIO, TX
Parts Used:
WP21352320, WP21001950
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Socket set, Wrench set
Not spinning, not agateing, could here motor try to start but would trip the internal overload after a few seconds and had a hot motor smell or hot plastic
Got it outside layed it on its side and replaced the motor and belt thinking motor got very hot and heated belt, it was worn from age so replaced it at the same time, hooked water hose up to cold side to test, worked great. Wife very happy
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Customer:
Doug from Alexandria, VA
Parts Used:
35-2374N
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
water filling up inside washer from a steady drip
First, I unplugged the washer.

then, I used a small prybar to pop open the front top of the waher. It's hinged at the back top edge. I drew a rough sketch of the four color coded connecting wires so I could disconnect the old water inlet valve and replace it the same way with the new one.
( just in case I lost track of which wire went where.)

I cut off the water supply for both the hot and cold water, (you can also cut off the water main,) then diconnected the supply hoses--noting where the hot water was connected, and where the cold water connected. Maytag had cut out a "C" and
a "H" our of the back wall of the washer,
to assist with hose installation.

I unscrewed the two hex nuts holding the old inlet valve to the back wall of the washer. ( from the outside back of the machine.) and pulled the old inlet valve up to the top of the machine. I didn't remove the basket that holds the laundry, so it was a kind of tight workspace.

Once you reconnect the wires to the new water inlet valve, attach the inlet valve to the washer wall, and reconnect the hoses, it's done. It's pretty simple.
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All Instructions for the CW5000A
76 - 90 of 332