CAW9244DW1 Crosley Washer - Instructions

I watched the PartsSelect video. I was hoping for the tub with the slots in the tub mounts, but mine didn't have them, so I had to lay it down on its back. The only thing I did that was not in the video was I placed a 2" thick closed cell foam knee pad I had on hand between the tub and the back of the housing. When I laid it down, the tub was elevated by 2". This made reaching the two rear rods a little easy. It seems that there would be a more robust way to achieve the dampening affect, but I guess this is cost effective.

It's strange that I searched for my issue several times and only saw recommendations to level the washer. It was level. Then one day I ran across the suspension rod resolution. It didn't do it on every load, but after a year of my wife nagging me and threatening to get a new washer, I finally fixed it. The biggest issue is just logistics in a condo hallway and a little leaking water. I also replaced my hoses. Should be in good shape until the next thing.....

Watched a video

First I found and reviewed videos on line to do the repair for my machine and when I actually did it the videos made it simple to do. Always look for videos of the installation for your machine or appliance and the job will go easy

Tightened up the pulley as the video showed me that might be the issue.

I followed the instructions provided by the video which I thought were spot on. Even to the size of the phillips screw driver.

W10721967 Splutch Cam Kit

Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.

When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.

Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.

Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.

Replaced the suspension rods not an easy task but very rewarding to hear it running quiet again when spinning.

Unplugged the washer turned off the water disconnected the water lines then took the cover off and disconnected the wires and took 2 screws out and took the old part out and put the new 1 in

First, this is the second time the transmission actuator went bad. The first-time washer was still under warrenty and I watched the tech replace it. This time warranty has expired and I'm mechanically inclined, so I ordered the part. Replacing was easy, unplug, tip washer up so you can get under it, remove plastic guard (two hex nuts) and remove actuator by removing two screws. Reverse procedure to install new actuator. The only caution I will say is when tipping washer if you have a wall to lean it against, perfect, just put something under it for saftey so it can't fall on you.

Found common diagnosis and instructions on internet. It is not difficult to replace.
Unfortunately, this new latch assembly did not fix the problem.

Watch video on the site and the insulation will be easy and take about 30 min.

Removed the old and replaced with new

Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.

I turned off and disconnected the water lines (have a bucket ready) and tipped the washer on its back. I followed along with the provided video that was super helpful. Disconnecting, moving the washer, and reconnecting everything took longer than the repair. Very satisfied with this repair!

First need to remove cap on Agitator. Inside there is a washplate bolt. Remove bolt. Old Agitator will slide up. Pull washer off stem. Clean grooved stem very well. Use some sort of lubricant on stem. Slide new Agitator on to stem. Part will be very snug as metal and plastic do not mix well. (Lubricant needed) Use board to lay flat on top. Gently tap with mallet until fully seated. Install new bolt. Run test wash. (Helps clean wash tub from any foreign substances.)