CW5000W Crosley Washer - Instructions
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- Customer:
- Dale from Benton, LA
- Parts Used:
- WP35-6780, WP22004376
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
The timer would quit in mid cycle. Spin did not drain the water in Permanent Press or Delicate cycles.
I opened the front of the machine. The clips had rusted. One broke and the others were very difficult to work with. I pried the panel open with a large screwdriver. I took the back panel off to access the water pump. I removed the back panel on the electricals to access the timer. To replace the timer I pried off the decorative cover. To get the knob off you have to squeeze in on the timer split shaft while pulling out on the know. This was the second hardest part. (The front panel access was the most difficult). After that the timer clip is easy to loosen and it slides a littel then pops out. Electrical connection was obvious. The motor sping was the next most difficlt part. The spring fits on the rear part of the motor which is most easily accessed through the rear panel used for replacing the water pump. The water pump has three screws holding it and two hose clamps that come off easily with a pair of pliers. Before removing the water pump, I had to tip up the machine and take the belt off. This was also pretty easy. Put it back together and works great again on all cycles.
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- Customer:
- Matthew from DOUGLASSVILLE, PA
- Parts Used:
- WP35-6780, WP21352320
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
Washer made awful grinding sound then quit spinning
I took the bad water pump off installed the new one and hooked up the new drive belt. Overall it took me twenty minutes, not all that hard to do.
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Cover of washing machine wouldn't stay open, it fell on my wife's hand.
This is a very simple repair, I opened the top of the washer by inserting a screwdriver between the top and the washer cabinet. There are 2 clips on the front of washer, locate and push in to release top. Lift top with lid attached and remove the 2 screws holding the lid to the top of washer. Remove lid and replace hinge pin and hinge.
Replace lid, close top , all done. Total time about 15 minutes or so. Now the lid will stay up and not fall on someone.
Replace lid, close top , all done. Total time about 15 minutes or so. Now the lid will stay up and not fall on someone.
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- Customer:
- Hud from Woodruff, SC
- Parts Used:
- 12002773, WP21002026
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Washing Machine was bouncing on every load
Diagnosed that the snubber had failed.
Removed the belt, cam assembly and pulley assembly. Using Maytag brake removal tool #12002012 I removed the brake stator. I removed the front of the washing machine and the rear access plate. I removed the six tension springs. I moved the machine basket and shaft assembly toward the top of the machine. I removed the old snubber and replaced with a new one. I installed 6 new tension springs and reassembled.
The washing machine runs great.
Removed the belt, cam assembly and pulley assembly. Using Maytag brake removal tool #12002012 I removed the brake stator. I removed the front of the washing machine and the rear access plate. I removed the six tension springs. I moved the machine basket and shaft assembly toward the top of the machine. I removed the old snubber and replaced with a new one. I installed 6 new tension springs and reassembled.
The washing machine runs great.
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during wash cycle, water poured out of bottom of washer
first we looked at schematics on your web site to see what we thought was wrong and if we felt we could do ourselves. It appeared to be seals and gaskets, so we went for it and carefully took the washer apart. We ordered the parts, cleaned the parts we had such as the tub, and were all ready to put back together when the parts arrived. Again, using your pictures, we reasselbled and when we tested, it worked better than it had been in a long time. And we saved a large repair bill!
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- Customer:
- serenade from charleston, SC
- Parts Used:
- WP21001598
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Socket set
washer making pounding and rocking sound
Took a screwdriver and pried up the top of washer, then reached in and unscrewed the front two screws that allowed the front to be lifted off.
Removed two screws on lower right side that allowed us to pry open right side of washer. There are six springs along the bottom of washer that keep the tub stable and keep it from bouncing against sides while in spin mode. One of the springs broke and needed to be replaced. Off course it was the one that was in the far back and the hardest to get too. But by prying open the right side it was reachable. The wife pushed against the tub to make the spring stretch a little less but still was too difficult. We took the advice of another home repair guy and put quarters in the spring (about $1.75 worth) to make it stretch out, then it was simple to connect the two ends, remove the quarters and voila....it was done. Screwed theright side back on, but the minimum order on the springs was six and the others seemed fine, we just put the other five inside the washer cabinet, replaced the front panel, reset the clamps on top of the front panel, slammed the top down and we were back in business. The parts including shipping was a little over $10.00. So I am sure we saved at least $140 repair job.
Removed two screws on lower right side that allowed us to pry open right side of washer. There are six springs along the bottom of washer that keep the tub stable and keep it from bouncing against sides while in spin mode. One of the springs broke and needed to be replaced. Off course it was the one that was in the far back and the hardest to get too. But by prying open the right side it was reachable. The wife pushed against the tub to make the spring stretch a little less but still was too difficult. We took the advice of another home repair guy and put quarters in the spring (about $1.75 worth) to make it stretch out, then it was simple to connect the two ends, remove the quarters and voila....it was done. Screwed theright side back on, but the minimum order on the springs was six and the others seemed fine, we just put the other five inside the washer cabinet, replaced the front panel, reset the clamps on top of the front panel, slammed the top down and we were back in business. The parts including shipping was a little over $10.00. So I am sure we saved at least $140 repair job.
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- Customer:
- DONALD from LENOIR, NC
- Parts Used:
- WP21001932
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Low Cold Water Flow
Replace valve by prying up the lid it is much easier than the small square entrance on back side bottom
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- Customer:
- Patsy from Brookfield,, MO
- Parts Used:
- WP35-6465
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
water pump was noisy
Removed the front panel, Removed the belt from pump in the back of machine. Removed the pump from the back of machine, Put the pump in reconnected the belt, Replaced all the screws. My husband did the repair work in a matter of 45 minutes. Machine works fine now. The part came when I was told it would. I am very pleased with your service.
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- Customer:
- Bill from Mount Pleasant, MI
- Parts Used:
- WP35-6780
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers
original Factory Water Pump Bearing seized up
Vey Easy to Fix. 1)Turn Water off at the wall. 2)Remove access panel on back of washer. 3) Remove Water pump. It is bolted down to the bottom of the washer by three nut head bolts. when loose the pump can be manipulated and tilted so the belt will have slack and most likely fall right off. Have a bucket ready. Remove water hose from top of pump by sgueaing clam with pliars and sliding clamp up hose. allow to drain in bucket. Lift drain hose out from wall and allow to drain through the pump into bucket. remove hose from pump that goet to drain. Replace pump and reverse steps listed above.
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- Customer:
- James from Rochester, NY
- Parts Used:
- WP43-0057
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Lid switch had deteriated over time and no longer made contact
removed the screw holding the actuator, ordered the new part and replaced it when it arrived. Shipping was really fast and I even received it one day early.
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Plastic hinge pin broken on top cover
First push inner tub to left rear, all the way, and
unscrew hinge from inside of tub. repeat same on
right side. lift cover off and unscrew other half of
hinge off cover, both sides.reverse procedures and your done.
Note: always replace both hinge's new while
you have it apart.
unscrew hinge from inside of tub. repeat same on
right side. lift cover off and unscrew other half of
hinge off cover, both sides.reverse procedures and your done.
Note: always replace both hinge's new while
you have it apart.
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- Customer:
- David from Duluth, GA
- Parts Used:
- 12002773, WP21002026
- Difficulty Level:
- Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Severly off balance during spin cycle
My washing machine was severely off balance during the spin cycle. It would bang violently against the side and “walk” across the laundry room. I was able to fix this for under $25 dollars of parts from partselect.com and a few hours. I rated the task as easy, but I am somewhat mechanically inclined. Others may find it a bit difficult but I believe anyone except an absolute beginner can do this job.
Fix this problem before significant damage is done to your base! Otherwise the job will take more time and be a LOT more expensive. My base had experienced a little damage but thankfully it did not require replacement. When the snubber wears out, it allows the tub to rub against the base. Metal on metal is never a good thing.
Also I chose to replace the springs, even though it may not have been 100% necessary. You have to take them off anyway and they are inexpensive. It is easy to know when a spring is broken, but not as easy to know when it has lost some of its spring. Just makes sense to me to replace them.
I used the directions below which I found on the internet. They are listed below unedited by me. I have added a few of my own comments below that.
• Remove power and all hoses
• Lift top by inserting putty knife just inside front clips to release
• Remove front and rear panels, 10mm
• Disconnect drain hose from bottom of drum, pliers - spring clip
• Remove 6 springs from bottom of drum using channel lock or spring tool
• Lay on side, remove drive belt by turning large drive pulley and side tension to belt
• Remove water level hose on side of drum, pliers - spring clip
• Remove drum from cabinet by sliding out top. It is not necessary to remove drum from transmission.
• Inspect base plate for damage
• Lay drum on padded surface, upside down
• Remove C clip, drive pulley, being careful to observe order of parts and washers
• Loosen 6 screws holding down old snubber. DO NOT REMOVE SCREWS, THERE IS A VERY STRONG SPRING UNDER THIS PLATE. Loosen screws only enough to get old snubber out.
• Clean dust from area.
• Insert new snubber, keeping it even while tightening screws.
• Reverse other processes above to assemble washer. Replace any broken drum springs. Replace belt if worn.
My tips:
• After you remove the tub you will see a lot of fine white dust in the bottom of the washer. That is from your old worn out snubber. Vaccum it out.
• I didn’t have a spring tool but I found that using a pair of vice grips to remove and replace the springs was easier than using channel locks.
• Technically, I believe the clip is actually called an e-clip. If you have the correct tool for this removing and replacing it will be a lot easier. I did not have the tool. I used an open end wrench that was just the right size to butt up against the two ends of the clip. A light tap with a hammer against the other end of the wrench and it popped right off. I used a pair of needle nose pliers to put it back on.
• Also regarding putting the e-clip back on, at first I could not see the groove that the clip was supposed to slid into. It was below the little plastic piece with the teeth. I used a small flat screw driver inserted into the groove to gently pry it up and had someone gently tap on the plastic piece which pushed it down enough to expose the grove.
• I highly recommend heeding the warning regarding the loosening of the 6 screws holding the snubber. I did not have any trouble with this but there is a 200 lbs spring underneath that you do not want to release. It could injure you and might be hard to put back. Just loosen each screw 1/4 turn at a time until the snubber can be removed.
That's about it. I took me about 4 hours
Fix this problem before significant damage is done to your base! Otherwise the job will take more time and be a LOT more expensive. My base had experienced a little damage but thankfully it did not require replacement. When the snubber wears out, it allows the tub to rub against the base. Metal on metal is never a good thing.
Also I chose to replace the springs, even though it may not have been 100% necessary. You have to take them off anyway and they are inexpensive. It is easy to know when a spring is broken, but not as easy to know when it has lost some of its spring. Just makes sense to me to replace them.
I used the directions below which I found on the internet. They are listed below unedited by me. I have added a few of my own comments below that.
• Remove power and all hoses
• Lift top by inserting putty knife just inside front clips to release
• Remove front and rear panels, 10mm
• Disconnect drain hose from bottom of drum, pliers - spring clip
• Remove 6 springs from bottom of drum using channel lock or spring tool
• Lay on side, remove drive belt by turning large drive pulley and side tension to belt
• Remove water level hose on side of drum, pliers - spring clip
• Remove drum from cabinet by sliding out top. It is not necessary to remove drum from transmission.
• Inspect base plate for damage
• Lay drum on padded surface, upside down
• Remove C clip, drive pulley, being careful to observe order of parts and washers
• Loosen 6 screws holding down old snubber. DO NOT REMOVE SCREWS, THERE IS A VERY STRONG SPRING UNDER THIS PLATE. Loosen screws only enough to get old snubber out.
• Clean dust from area.
• Insert new snubber, keeping it even while tightening screws.
• Reverse other processes above to assemble washer. Replace any broken drum springs. Replace belt if worn.
My tips:
• After you remove the tub you will see a lot of fine white dust in the bottom of the washer. That is from your old worn out snubber. Vaccum it out.
• I didn’t have a spring tool but I found that using a pair of vice grips to remove and replace the springs was easier than using channel locks.
• Technically, I believe the clip is actually called an e-clip. If you have the correct tool for this removing and replacing it will be a lot easier. I did not have the tool. I used an open end wrench that was just the right size to butt up against the two ends of the clip. A light tap with a hammer against the other end of the wrench and it popped right off. I used a pair of needle nose pliers to put it back on.
• Also regarding putting the e-clip back on, at first I could not see the groove that the clip was supposed to slid into. It was below the little plastic piece with the teeth. I used a small flat screw driver inserted into the groove to gently pry it up and had someone gently tap on the plastic piece which pushed it down enough to expose the grove.
• I highly recommend heeding the warning regarding the loosening of the 6 screws holding the snubber. I did not have any trouble with this but there is a 200 lbs spring underneath that you do not want to release. It could injure you and might be hard to put back. Just loosen each screw 1/4 turn at a time until the snubber can be removed.
That's about it. I took me about 4 hours
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- Customer:
- Joseph from Phoenixville, PA
- Parts Used:
- WP35-6465, WP21352320
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Grinding noise, then motor shut off.
Disassembly
- Took the back bottom plate off.
- Removed hoses.
- Removed pump with pulley (3 nut screws)
- Removed belt
Installed new parts
- Installed pump with pulley (3 screws)
- Installed belt by placing on 2 small pulleys, then turning onto the large pulley (used a screwdriver to help align over pulley for leverage).
- Replaced hoses
- Replaced back plate.
- Took the back bottom plate off.
- Removed hoses.
- Removed pump with pulley (3 nut screws)
- Removed belt
Installed new parts
- Installed pump with pulley (3 screws)
- Installed belt by placing on 2 small pulleys, then turning onto the large pulley (used a screwdriver to help align over pulley for leverage).
- Replaced hoses
- Replaced back plate.
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- Customer:
- Robert from South Gibson, PA
- Parts Used:
- 12002213
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
washer would not spin.
tip washer up on wooden blocks.remove drive belt.remove "E" clip from tub drive pulley and remove all the parts.Install new parts in kit as per instructions.machine works great!
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- Customer:
- Thomas from Bel Air, MD
- Parts Used:
- WP35-6780
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Socket set
Water Pump was making loud noises
After pulling the machine away from the wall and turning off the water and unpluging. I simply removed the panel in the back and reached underneath and removed the belt. Took off the hose clamps and removed the three screws holding the pump on. Put the new pump back in place and hooked up the hoses. Then put the belt on for a test run.......all OK put the back on and was done. Whole job about twenty minutes. Saved over two hundred dollars doing this myself. Very simple repair.
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