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NTW5100TQ0 Amana Washer - Instructions

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All Instructions for the NTW5100TQ0
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Customer:
Linda Dianne from Poteau, OK
Parts Used:
WP358237
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Socket set
could not get the bottom agitator to release, so finally just left it in place, first bolt I had did not fit right so ordered one directly from your store also had to wait dor my tools to get in
I am an old woman who is disabled and without any tools or knowledge, but sheer stubbornness and will power, I waited for my tools and other parts to come in, in the mean time I fixed my young neighbors whirlpool washer, well We took top off the nut I had already pre assembled her cam so set it in place of old one put bolt back in place and the top of agitator she says works perfectly now, my parts came in I had nothing to remove as my handicap daughter had already thrown away all the loose parts, I threw away old top agitator, assembled cam and put in place still did not feel tight enough so added seal from other nut!! it worked tight enough, put the inner part back in with new part and soap put the top back on and now works good as new, was disappointed could not put bottom agitator in place, just not strong enough lol well this was my story
3 of 4 people found this instruction helpful.
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Customer:
LYDIA from HIGH SHOALS, NC
Parts Used:
285753A
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
washing machine motor would run but the part that run the transmission was broke
We had to take the motor out and remove the coupling, when putting it back together we had some problems because the washer was on its side and the lid was open. After putting the motor and coupling back together we tried to turn it on, unknowing to us the lid was open so nothing would happen, finally we realized the lid was open. The actual repair was not complicated, just human error made it seem than way
3 of 4 people found this instruction helpful.
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Customer:
James F. from WILMOT, NH
Parts Used:
WP661600
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Washer would not drain after wash cycle. Would start to try but stop dead.
Repair went well and relatively easy, but did not fix the problem.
Suspect timer switch was the culprit. Nothing was clogged or plugged
up. Water pump and impeller were free and clear with no damage
or leaks.
3 of 4 people found this instruction helpful.
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Customer:
Dale from DOTHAN, AL
Parts Used:
8316845
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Washer tub goes out of balance in spin cycle.
Found leveling spring loose on bottom of washer, the sheet metal on bottom of cabinet ad rusted through. Drilled new hole in sheet metal and installed new leveling spring. Greased hole with blue marine grease so it will last another 40 years.
3 of 4 people found this instruction helpful.
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Customer:
MARIA from TAMPA, FL
Parts Used:
285753A
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
grinding noise and would not agitate
I loosened two screws which held the knob panel in place. I undid the two clips holding the cabinet and removed it. The pump has two clips holding it on, I removed those and the pump came free. Taking advice from these forums, I did not remove the hoses attached. I disconnected the wiring harnesses from the motor. The motor has 2 clips also, these being held on with screws. I removed the screws and the clips. THE MOTOR IS HEAVY.
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
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Customer:
Patrick from Floyds Knobs, IN
Parts Used:
285753A
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
washer tub did,nt spin
leaned washer back on wall at or more than 45degree undid two screws off of motor. pulled old part off put new on reinstalled motor Done
3 of 4 people found this instruction helpful.
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Customer:
Juana from MANOR, TX
Parts Used:
WP3949550, WP358237
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Washer not spinning properly.
Being female & never working on appliances, it was a challenge for me. I took the spinning unit apart: 1) Outer cap 2) Inner cap 3) Screw, nut & bolt popped out. Rusty & wouldn't lock into place anymore. Ordered nut & washer at about $10 + shipping. Total $17 from MayTag Rec'd right at 7 days via USPS. Used nutdriver/wrench to screw in new bolt w/washer. Wah la! That did it! Washer working great now! Now that I'm a "diy" handy person, I'm ready for my next challenge. Hopefully, none!
3 of 4 people found this instruction helpful.
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Customer:
Bruce from BLUE POINT, NY
Parts Used:
63580
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Machine delivered without fabric softener dispenser.
Removed the cover where the dispenser would have been installed and snapped the new one in. 5 minutes. When useing the dispenser after adding softener make sure to fill the dispenser with water to dilute and prevent staining.
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Customer:
Michael from ATLANTA, GA
Parts Used:
WP8318084
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Bad lid sensor
Ordered and replaced the sensor. Fairly simple. Washer runs good now. Thank you!
3 of 4 people found this instruction helpful.
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Customer:
luis from ocoee, AL
Parts Used:
WP8318084
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Wrench set
Washer Would Fill With Water But Not Turn On
Removed control assembly found lid switch. Had to unscrew ground wire from warsher popped clip on old switch came right out. Had to play with lid in order to remove. Popped new switch in screwed ground wire. Reinstalled control panel,plugged in and the way it went. Trouble shot with parts direct made it easy and saved me 350 dollars(new washer)
5 of 10 people found this instruction helpful.
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Customer:
Robert from Manchester, CT
Parts Used:
388253A
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
washing machine will agitate but not spin
I removed the cabinet and agitator, layed the machine on it's back, removed the pump, motor and gearcase. I found a way to prop the gearcase up so it rested level, removed the cover, drained the old oil. I removed all internal parts, disassembled them and cleaned them. I reassembled the gearcase using the new uetral drain assembly, and replaced the oil. I made sure the brake assembly was pushed into position and then put the gearcase, motor and pump back in. I sttod the machine up, put the cabinet back on and tested the machine. It still did not spin, so it wasn't the coupler, clutch or nuetral drain assembly.
14 of 38 people found this instruction helpful.
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Customer:
Justin from Cedar Springs, MI
Parts Used:
285753A
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Agitator Didn't Work, but Pump Did
I actually didn't remove any of the panels. I tipped the washer at a 45 degree angle to the back and side to release the motor clamps, unhooked the power to the motor and removed the two drain pipes from the motor.

Once I had all of that removed, I was able to pull the motor away from the transmission and put the new coupling pieces on. The hardest part was holding the motor up (it is fairly heavy and cumbersome to hold while the machine is tipped like that). The pieces didn't go on too easily either. It would have been ideal to have at least the front panel off to use a hammer more easily. I did manage to get it on using a socket and a hammer. With some light taps it went on.

Next I put the hoses back on, the power, the bottom motor clamp, and then wrestled for another 30 minutes getting the top motor clamp on.

The clamps are the metal like springs that hook into the transmission and then spring tighten the motor to the transmission. Then there is a little screw that holds it in place... Not easy to see from any angle, and that is where having the front panel off would be ideal.

I've NEVER worked on a washer before and I accomplished this by myself in about 2 hours. I think if you are sure this is the problem, fix it yourself. Best 20 bucks and 2 hours I spent this month by saving a couple hundred on a new washer or repair person.
2 of 2 people found this instruction helpful.
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Customer:
CARL from NETCONG, NJ
Parts Used:
285753A
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Drum stopped spinning
I had no idea what the problem was...other than the drum would not spin and it made a horrible noise...so I figured the motor was still good. I figured the repair man would charge me $200 and a new washer is $300...so what have I got to lose? First, I unplugged the unit. I started by removing the top control box by removing two screws in the back of it. Once off, there are two big clips which hold the body in place. That came off easy. I removed the back next and now had everything out in the open. I disconnected the exit greywater pump which was easy with two snaps. I tipped the unit on the side and removed the motor - also attached with two snap on clips. Between the motor and the gearbox there is a shock absorbing coupler which consist of two white plastic rings with 3 fingers each. These interconnect with a black rubber piece. Once of the white rings was cracked in half and one of the fingers was broken off. So that easy to figure out. I ordered a new coupling on partselect on Friday afternoon. On the next morning, Saturday, Fedex showed up with the replacement part. I was pretty amazed at the fast service since I only paid $7 for ground shipping. Anyway, I put the new coupling on and put the whole thing back together...we've run a dozen loads since without a hiccup. Beats dumpstering the unit or calling a repairman. I spent about an hour to take it apart and about an hour to get it all back together. You definately need a good socket set, screwdrivers. Good luck.
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Customer:
Charles from SIOUX FALLS, SD
Parts Used:
63580
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Fabric Softner Dispenser severly pluged
Watched the video on this site on removal and installment Done in less than 5 minutes including cleaning where the dispenser is located
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Customer:
Tim from Apple Valley, MN
Parts Used:
285753A
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
basket would not spin during spin cycle
Raised washer on cinder blocks high enough to get underneath, removed wiring, capacitor (because it got in the way), removed spring clips from pump, removed pump, no water spillage this way. removed clips from motor, removed motor, pulled old broken coupling rubber ring and plastic pieces out, used a spark plug driver to press new ones in place on the gear shaft and motor as they will fit tighter because they have a metal reinforcement that the original did not have, lined up the two halfs and clipped motor back on, cliped pump back on, reconnected wires again, lowered off the blocks and washed a couple loads that night.
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All Instructions for the NTW5100TQ0
121 - 135 of 681