JWP21080 Whirlpool Washer Dryer Combo - Instructions
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- Customer:
- John from Midland, TX
- Parts Used:
- 279827
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Old motor was making noise and tripping after a few minutes
I disassembled the dryer once to clean the motor and compartment. After reasembly, the problem persistes. I ordered the motor and the second diasasssembly was accomplished in 10 minutes and the entire job took 45 minutes and the dryer was running like new. Tip- Leave the motor secured while removing the blower fan.
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washer would not spin clothes
Followed the video instructions. Had no problems. The video was accurate.
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- Customer:
- William from Burlington, WA
- Parts Used:
- 3394652
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
Dryer was rumbling and clanking
My dryer started making a loud rumbling and clanking sound and I didn't know what was wrong.
First I pulled it away from the wall and disconnected the power cord. I loosened the four nut/screws across the top of the rear of the dryer with my adjustable wrench then removed them with the flathead screwdriver. Then from the front of the machine, pulled the top of the dryer towards me, freeing the top and removed it. I could see one belt towards the front of the machine that appeared to be intact. I plugged the dryer back in and ran it... It spun but continued to clank and rumble. I noticed a "groove" near the rear of the drum and didn't see a belt there so I assumed that I needed the rear belt and ordered a replacement. I WAS WRONG. It turned out that there is actually only ONE BELT on this machine, that in fact I needed replacement DRUM WHEELS.
Next, I unplugged the power cord again and then I removed all twenty some-odd screws from the rear of the machine... which was POINTLESS as it only gave me access to the heating element, so I replaced this and all the screws.
I then removed the inside top nut/screw from the front panel on both the right and left inner lip. The panel then lifted up and off of the machine...only connected at this point to the rest of the dryer by the wires.
I made a schematic of the wires and which color was connected where, and then only removed those that were necessary to detatch the front panel completely from the dryer (so I could easily replace them properly later).
I noticed at this point that the belt was still functioning (although was cracked and needed replacing soon anyways)...but that the bottom drum wheel had worn itself down on the inside (where it rests on the axle)...the rubber around the outside was still good... but the whole wheel needed replacing. The side drum wheel (same part number as bottom) appeared to be fine.
I ordered replacement DRUM WHEELS (they sell them in packages of two only).
When the wheels arrived, I got down on my hands and knees and noticed how the belt was connected to the drive spindle of the motor... by a spring levered plastic wheel... very simple. Push the spring lever towards the drive spindle of the motor...loosening the belt. Then removed the belt from the motor, relaxing the spring and the belt came off, hanging only around the drum of the dryer.
Without tension on the spring levered plastic wheel, it came off of the bottom of the dryer completely. (If your belt has broken, you most likely will find this sitting on the bottom of your dryer...I will tell you how to attach it later on in this story.).
I carefully pulled the sides of the dryer case apart and slid one side of the drum forward out of the case...then slowly slid the other side of the drum out of the case...gently lifting up and out...completely removing the drum from the machine....setting it aside.
The dryer (inside the case) was FILTHY. I got out the handheld vacuum and cleaned it all out (finding a religous medallion, an earring, and over $2.00 in change). I vacuumed the inner bottom, sides, motor, and took advantage of vacuuming the inside of the lint collector as well... cleaning it up nicely.
The bottom drum wheel was attached by a triangular plastic clip (on both sides of the wheel)...I removed the plastic clip carefully by gently prying it off with the flat edged screwdriver... being careful not to break it. There was a LOT of hair wrapped around the axle near the triangular clip and used the pliers to pull the hair off...then removed the bad wheel..then the plastic clip behind where the wheel was sitting...and the hair there as well. I cleaned off the axle thoroughly, then did the same with the other drum wheel (even though it looked fine, I replaced them both.).
I set the old side wheel aside with the old (still useable) triangular plastic clips. In the future if one of the wheels goes bad... I'll have a replacement that will get me by.
Then I slid one of the NEW triangular p
First I pulled it away from the wall and disconnected the power cord. I loosened the four nut/screws across the top of the rear of the dryer with my adjustable wrench then removed them with the flathead screwdriver. Then from the front of the machine, pulled the top of the dryer towards me, freeing the top and removed it. I could see one belt towards the front of the machine that appeared to be intact. I plugged the dryer back in and ran it... It spun but continued to clank and rumble. I noticed a "groove" near the rear of the drum and didn't see a belt there so I assumed that I needed the rear belt and ordered a replacement. I WAS WRONG. It turned out that there is actually only ONE BELT on this machine, that in fact I needed replacement DRUM WHEELS.
Next, I unplugged the power cord again and then I removed all twenty some-odd screws from the rear of the machine... which was POINTLESS as it only gave me access to the heating element, so I replaced this and all the screws.
I then removed the inside top nut/screw from the front panel on both the right and left inner lip. The panel then lifted up and off of the machine...only connected at this point to the rest of the dryer by the wires.
I made a schematic of the wires and which color was connected where, and then only removed those that were necessary to detatch the front panel completely from the dryer (so I could easily replace them properly later).
I noticed at this point that the belt was still functioning (although was cracked and needed replacing soon anyways)...but that the bottom drum wheel had worn itself down on the inside (where it rests on the axle)...the rubber around the outside was still good... but the whole wheel needed replacing. The side drum wheel (same part number as bottom) appeared to be fine.
I ordered replacement DRUM WHEELS (they sell them in packages of two only).
When the wheels arrived, I got down on my hands and knees and noticed how the belt was connected to the drive spindle of the motor... by a spring levered plastic wheel... very simple. Push the spring lever towards the drive spindle of the motor...loosening the belt. Then removed the belt from the motor, relaxing the spring and the belt came off, hanging only around the drum of the dryer.
Without tension on the spring levered plastic wheel, it came off of the bottom of the dryer completely. (If your belt has broken, you most likely will find this sitting on the bottom of your dryer...I will tell you how to attach it later on in this story.).
I carefully pulled the sides of the dryer case apart and slid one side of the drum forward out of the case...then slowly slid the other side of the drum out of the case...gently lifting up and out...completely removing the drum from the machine....setting it aside.
The dryer (inside the case) was FILTHY. I got out the handheld vacuum and cleaned it all out (finding a religous medallion, an earring, and over $2.00 in change). I vacuumed the inner bottom, sides, motor, and took advantage of vacuuming the inside of the lint collector as well... cleaning it up nicely.
The bottom drum wheel was attached by a triangular plastic clip (on both sides of the wheel)...I removed the plastic clip carefully by gently prying it off with the flat edged screwdriver... being careful not to break it. There was a LOT of hair wrapped around the axle near the triangular clip and used the pliers to pull the hair off...then removed the bad wheel..then the plastic clip behind where the wheel was sitting...and the hair there as well. I cleaned off the axle thoroughly, then did the same with the other drum wheel (even though it looked fine, I replaced them both.).
I set the old side wheel aside with the old (still useable) triangular plastic clips. In the future if one of the wheels goes bad... I'll have a replacement that will get me by.
Then I slid one of the NEW triangular p
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- Customer:
- Theresa from Norfolk, VA
- Parts Used:
- 279570
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
The old door catch failed. Clothes won't dry with door open !
Old door catch came out, new one slipped in. All works great.
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- Customer:
- Noah from Maiden, NC
- Parts Used:
- WP694674
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Wrench (Adjustable)
No heat in dryer
Took off the lower front panel, removed duct piece from filter to blower fan, removed two screws and two wires to thermostat in exhaust ducting, then replaced thermostat with new one. Very easy job and everything worked like new when I reassembled it.
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- Customer:
- Oscar from Dallas, TX
- Parts Used:
- WP691366
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Busted Dryer Belt
I order a new belt and I watched the video instructions on how to replace it, follow the instructions, removed the top and took out the dryer tumbler or can, found a broken idler pulley, order a new one, got it in about two days, replaced all the parts and now its working like a new dryer, I called several repair shops and I got estimates from $65 to $150, I spend less than $35 and it took me about 35 minutes to install and I got it fixed..
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Leaking water from bottom after wash
Turn washer on its side unscrewed clamps used pliers to slide clamps off of two hoses connected to pump then took clips off that hold pump replaced with new pump and put new clips connected hoses and clamps on new pump turned it back upright job finished
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- Customer:
- Kathy from Pittsburgh, PA
- Parts Used:
- 285664
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
there was a hole in the original drain hose
First, I read the previous repair stories, so I knew what step to do first. So, first I took the hose off of the drain, then I removed it from the washer. And as the previous repair story stated, some water came out and I had a towel ready to catch the water that was in the hose. I threaded the clamp onto the new hose, pushed the new hose onto the washer, used the pliers to open the clamp to better clamp the hose onto the washer. Then, placed the drain hose into the drain pipe and it was done! Thanks for such a great site!
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- Customer:
- Philip from DENTON, TX
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Direct drive pump was leaking
I watched the video from the web site, decided that pulling the whole case was more work than needed. I tipped the washer back at about 45 degrees so that I could get under it and braced it so that it would not fall back fwd. Put a medium cooking bowl under the pump, used a channel locks to remove the 2 spring clamps that where around the hoses and slide the hoses off and let the water drain into the bowl. Then used a medium straight slot screw driver to release the clips from each side of the pump and slid the pump off the shaft. If you turn the clips 90 degrees they will slip out and had to remove the upper clip to get the pump out. Lined up the pump and the shaft making sure that the flat side of shaft and pump lined up and slid it on. Reinstalled the pump clips and slid the hoses back on the pump slide the clamps back in place lowered the washer and test ran it for leaks. Great Job NO leaks. Whole job took me less than 30 minutes.
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- Customer:
- Marcia from CAmden, NY
- Parts Used:
- 349241T
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench set
Loud rumble noise while drum was turning
First I pulled out lint catcher, you will see two screws ,removed two the screws on top ,( philips head screw driver) I than took a putty knife and pushed in the front of the dryer under the lid and lifted the top up, I than removed a self tapping screw on each side with a 5/16 wrench and lifted the front panel out. I than pulled out the drum and this exposed the two rollers, I than pulled of the nut locks with athe pliers , took off the plastic triangle snaps and pullled off the old rollers , replaceing them with the new ones,put the triangle locks on and that the lock nuts on , I than put the drum back in, than the front panel, replaceing the two self tapping screws , snapped down the top,replaced the other two screws again on top and replaced the lint catcher, I was done.
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Spider coupling between motor and transmission broken
Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy repair.
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- Customer:
- Laurie from Natick, MA
- Parts Used:
- WP3392519
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Dryer was working but not generating heat.
I was reluctant to call a repair service. Typically when an appliance is as old as my dryer (14 years old), service people encourage you to replace, not repair. I had replaced the dryer's motor within the last 5 years and believed my dryer still had life to it. At first, I tried cleaning the lint build up from the dryer cavity and hoses. This worked but only for a couple of days. After reading other successful repair stories on the website, I decided to try replacing the thermal fuse. It was so easy. The part was easily identifiable. It was just a little hard to yank off the connecting wires. Good as new and no service call.
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- Customer:
- Marilynne E. from EWING, NJ
- Parts Used:
- 279872
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Dryer would not shut itself off whether in the timed or auto dry cycles
Safety First - I unplugged the power source. I removed the console by simply removing several screws. However because the nut fastening the resistor was in a really tight spot and I had little room to work, I decided to remove several screws from the back of the console to open it up. (This step is not necessary - but for me, it just made the job go quicker). I was then able to use my ratchet/socket set to remove the nut from the resistor. I then attached the wires from the timer to the new in-line resistor. I closed up the console, re-attached it to the dryer and DONE!!! The dryer works fine!!! By the way, the set is 25 years old. I initially thought it was the timer itself but after explaining the problem to Rebecca at this iste , she quickly identified the problem as the timer power resistor. Many thanks Rebecca??
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- Customer:
- clinton from selah, WA
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
noisy
just like video showed really helpfull
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- Customer:
- Michael from WEST WARWICK, RI
- Parts Used:
- W10828351
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
lint filter an cover was stolen by tenant
easy three prong push-in,...
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