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MGT3800XW3 Maytag Washer Dryer Combo - Instructions

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All Instructions for the MGT3800XW3
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Customer:
Troy from Storm Lake, IA
Parts Used:
285753A, 3360629
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
Tub wouldn't turn, but motor would allow it to drain.
I took the two screws for the control panel out and tilted it up and back. Then remove the two metal clips which held the outer panel to the back panel. After disconnecting the power and water I tipped the washer on its back. I had to remove two clips to take the water pump off of the motor, then removed the two screws and clips which held in the motor. After removing the motor, I found the coupler was bad. To remove the gearcase, I took out the softener dispenser and removed one bolt to take out the agitator. Under the agitator was a clip. Three bolts held the gearcase to the frame. After removing them, the gearcase pulled straight out the bottom. Replacement was just a reverse process, with the addition of a light coat of grease to the gearcase shaft.
107 of 135 people found this instruction helpful.
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Customer:
Josh from Emory, TX
Parts Used:
WPW10117655
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Push to Start switch burned out due to electrical problem
Unplug from the wall ,remove upper back panel ( watch out for the grounding wire screwed to the panel), pulled off front knob, then twist and pull the switch out. Unplug the burned out switch, plugged in the new one. Re-assembled what I took apart, plugged her up and dried the load that was in the washer. Note: if yours is burned out due to house power surge make sure the timer is working after you replace the switch, you might need one of thoes too.
93 of 109 people found this instruction helpful.
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Customer:
Paul from Mt. Pleasant, SC
Parts Used:
LA-1003
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
catch mounted on door broke
The door had always opened with the wrong swing and it wasn't til I needed to repair this that I noticed you could change the swing. I changed the swing of the door and then noticed that the clip was included on both sides so i did not need to repair the catch. I still have the part so when it breaks again, I can just pop it in.
93 of 123 people found this instruction helpful.
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Customer:
Robert from Seattle, WA
Parts Used:
279834
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
Dryer would only heat cycle once
I removed the two screws holding the front panel to expose the lower works and verified the heating cycle failure. After a check of the vent system, checking the sensors for continuity and coils for resistance, I retired to the 'net for support. Accepting the general consensus that the most frequent, common and likely failure to be the coils, I rechecked them with the meter and found the two pronged coil to have significantly more resistance than the three prong coil. That was enough evidence to point to the coils. While I waited for the part to arrive, I replace the vent ducting. When the parts arrived I removed the two Phillips screws holding the coils, removed the old ones, installed the new ones, replaced the bracket, put the front cover back on and in less then ten minutes clothes where drying.
81 of 90 people found this instruction helpful.
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Customer:
Roger from Swainsboro, GA
Parts Used:
285753A
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Wouldn't agitate or spin.
First, I removed two screws holding the bottom fiberboard panel in place, and the panel, to gain access to the motor, transmission, and pump. Unfortunately, I had the machine tilted to the front, and didn't have room to release the pump. I had to set the machine back up, and get manuvered around so I could lay it on it's back (I was working in the confines of a small laundry room). Once on it's back, I released the two clips holding the pump with a flat head screwdriver, lifted it up and out of the way without having to disconnect any of the piping, then I released the two clips holding the motor, again with a flathead screwdriver, disconnected the wiring plugs, and capacitor wires, then lifted the motor up and out of the machine. I then removed the two bolts holding the motor mounting plate to the transmission. Then, again using a large flat head screwdriver, I pried the transmission coupling half off the transmission shaft, I had to work it up, while turning the shaft, and then the same for the motor half. I then wiped off both shafts, and gently tapped both coupling halves back onto the shafts,
( this is easier using a socket that is just large enough to go over the shafts). Then I reinstalled the motor mounting plate, slipped the rubber coupling onto the transmission coupling half, lifted the motor into place, and rotated from the pump end to line up with the remaining holes on the rubber coupling. I then reinstalled the clips used to hold the motor in place, reinstallation only took thumb pressure to snap back into place, then, I reinstalled the pump, using the same method, and reconnected the wiring plugs and copacitor leads. Lastly, I reinstalled the fiberboard panel into the bottom, and set the machine upright, slid back into place, and reconnected the hoses and electrical, and tested the machine. Worked perfectly.
In actually took longer to disconnect the machine, and get it out and back in, than it did to replace the coupling.
79 of 88 people found this instruction helpful.
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Customer:
Nathaniel from Kennesaw, GA
Parts Used:
285751
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers, Socket set
Top half of agitator didn't agitate
First I removed the fabric softener container and set it aside. Below that, there is a plastic cover with a rubber gasket that distributes the fabric softener. I also just pulled that out and set it aside. Below that was an 11mm bolt that attached the upper and lower agitator to the drive mechanisim. The lower agitator is attached directly to the shaft and that was working properly so I knew it was't a motor or drive issue. Until it broke, the top half of the agitator sat still for a second, then it turned clockwise with the lower agitator. This helped push the clothes down to the lower part to be circulated throughout the wash cycle. Well, now the upper agitator just sat there, like it wasn't attached to anything at all. Below the aforementioned plastic cover with the rubber gasket, I found a part that had 4 plastic "teeth" that moved in and out, releasing and grabbing the inside of the upper agitator, respectively. Over time, these teeth wore down and stopped "grabbing" the ridges on the inner part of the upper agitator, causing it to stop turning with the lower agitator. I removed the 11mm bolt and tried to seperate the upper agitator from the lower agitator to replace the teeth. This part was kind of tough to get out because the plastic clips that held it in were deformed. I just had to pull hard and eventually it came apart. In the process, I broke two of the clips. I wasn't really concerned because the 11mm bolt holds everything in place anyway. After that I just swapped out the worn teeth with the new ones. I put it back together in the opposide order I took it apart and viola....good as new. And it only cost me $15 bucks.
73 of 81 people found this instruction helpful.
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Customer:
Jason from Henderson, KY
Parts Used:
285785
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
Washer not spinning completely and at time not at all
I have to admit that before attempting to replace the clutch, I had no clue how to do it. With the help of the diagram of the parts, I was able to access from the internet at PartSelect.com. I felt comfortable enough to attempt the repair because the diagram was easy to read and accurate.

Everything had to be accessed from the bottom of the machine. I tipped the machine backwards enough get under it. To replace the clutch, I had to remove the motor drive. To do so, I disconnected the electrial to the drive motor by simply unconnecting the quick connect harness. I then removed two screws from the two retainer brackets located one on top and one on the bottom. Once this was done the motor drive simply dropped down. I then removed the three bolts holding the gear case to the tub. I had to remove one bolt from inside the tub underneath the fabric softner dispenser. Once this was done the gear case slid out. The clutch sit on top of the gear case. I then simply removed the old clutch and installed the new clutch by reversing the process. The only real difficulty that I had was with the retainer ring. Once done, I reinstalled the gear case and motor drive. I would suggest replacing the direct-drive coupling at this time. I had earlier replaced the coupling hoping to solve the problem. The coupling was redesigned and is more likely to last longer than the orginal coupling.
68 of 74 people found this instruction helpful.
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Customer:
Clark from Melbourne, FL
Parts Used:
WP3406107
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Door switch did absolutely nothing....dryer kept running
I read a fix-it article from another contributor and followed those instructions to the T. Pull out lint trap, remove the two screws. Slide the top cover towards the front and prop it up with a mop handle.
Unscrew two screws in the door switch (with the door open) - Oh, to keep from killing yourself unplug the dryer just in case. Take pliers and pull the plug apart. It will be right in front of you in the right corner at the top. Plug new switch into that plug, reinstall the switch by reinstalling the two screws you removed. Snap top back into place and reinstall the two screws at the lint trap. Oh, don't forget to clean the trap and slide it back into the unit. Now you have earned that beer.
Put tools away and proudly show your job off to the wife telling her how difficult it was.
97 of 165 people found this instruction helpful.
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Customer:
James from Limington, ME
Parts Used:
279834
Difficulty Level:
A Bit Difficult
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
The dryer heated up for a few minutes and then cooled down.
1 Unplug power.
2. Remove the front of the unit by removing the two screws at the bottom of the front panel. Front dryer panel will swing out from the bottom and then the clips will release the top of the panel, careful not to disconnect the dryer door switch. ( can be unplugged to remove the front panel out of the way.)
3. Looking inside the unit on the right side you will see the gas value. On top of the gas unit you will see two small coils the coil closest to the burner has two leads on it. Remove the two screws to get to the coils, remove the medal plate, remove the connector then lift off the secondary coil. Replace and test. You can test unit with the front panel off. (be careful). If no heat, check that the Flat Style igniter is glowing. (ohm out both coils) before ordering parts. Intermittent heat problems. I replaced the secondary coil, it did ohm out o:k but it had swollen and was very tight on the shaft.
65 of 73 people found this instruction helpful.
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Customer:
Michael from Dearborn, MI
Parts Used:
WP3406107
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
Broken Switch Assembly
This was my first dryer repair, and it was so easy. Simply pull out the lint trap and unscrew the two screws that are exposed. They attach the top deck of the dryer to the drum.

Once it's unscrewed, pull forward while lifting the top of the dryer. The top is attached to the control assembly. They should both lift up, but you'll need something to prop it up like you would the hood of your car.

Next, use the pliers to pinch the connector so that you can separate the two parts of the connector.

Open the dryer door to gain access to the screws that hold the switch in place. Use your screwdriver to unscrew the switch.

Plug the new switch connector in, and close up the dryer.

Word of caution; there are sharp edges inside the dryer so be careful.
90 of 153 people found this instruction helpful.
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Customer:
aaron from peoria, AZ
Parts Used:
285744, 285219
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
washer shakes violently on spin cycle
Remove the washing machine cabinet. Use a large flat head screwdriver to pry/wedge the tub suspension apart and gain access to the pad locations one at a time. My old pads were completely gone, so there was no need to remove them. Clip the new pads into place and re-install the cabinet.

This completely solved the violent chaking problem. There was no need to replace springs.
61 of 66 people found this instruction helpful.
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Customer:
Larry from exeter, RI
Parts Used:
661570
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
broken belt
First I removed back and top of dryer, then the support braces holding the drum, after that I took the drum out and the blower covers and cleaned the whole dryer of lint and other debris. Installed the new belt and then reassembled the dryer.
64 of 75 people found this instruction helpful.
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Customer:
Michael from Schuylkill Haen, PA
Parts Used:
285753A, 285785
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
Washer would drain, agitate but not spin and was very noisy and would vibrate heavily
I first watched the youTube vidio on yhe PartSelect web site. After getting a visual of the repair, I decided to tackle the job with a better understanding and knew the repair was easy to purform. First I took the two screws out of the contrl panel on top of the washer, rolled the panel back to expose the clips that hold the metal cabinet to the back panel of the washer. After removing the cabinet I was ready to lay the washer on it's back and had a clear view of the pump, motor and clutch... I was able to easly identify these parts because I took time to watch the video. Using a flat head screwdriver I removed the clips that hold the pump to the motor... Without disconnecting the hoses connected to the pump I pushed the pump to the side and out of the way. This further exposed the motor. Using the flat head screwdriver, I removed the clips holding the motor to the transmission (they just snap off like they did on the pump). The motor was now ready to be removed from the transmission ( it just lifts off) before removing it I disconnected the power suply wire from the motor... Now the motor can be completely removed. I identified the drive couupler 1/2 was on the motor shaft the other 1/2 was on the transmission shaft.. On both halfs the splines were broken. I removed the old broken drive coupler. Since I already had the machine so far apart i figured i would replace the clutch also. Using a deep socket ratchet wit an extention I removed the agator... I then unbolted the transmission (only three bolts) I gentely pulled the transmission and shaft out of the bottom of the washer. This exposed the clutc assembly, I removed the clutc ( which wasn't bad or wore by the way) and replaced it.... I figured I had it and I was this far into the repair why not. After relpasingvthe clutch, I slid the shaft and transmission back into place tightened the bolts and that was done. I then slid/replaced the drive coupler... Placing one half on the motor shaft the other on the transmission shaft, placed the rubber bushing on the oneside of the plastic drive coupler. And mounted the motor back on the transmission utilizing the clips I took off earlier. Once the motor was in place I installed the waterpump fastened by the clips. Flipped yhe washer up, replaced the cabinet... Tightened down the the control panel and was ready to do some wash..: the washer runs perfect now and I saved myself about $700.00. It was allot easier than I thought it would be... Watching the youTube video is the secret to success. The washer is running like the day I bought it new... All for only 53.00. Hats off to everyone at PartsSelect for going above and beyond. Regards, ~ Michael
59 of 63 people found this instruction helpful.
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Customer:
Karen from Pine Mtn. Club,, CA
Parts Used:
279311
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
No heat to dry clothes
First I took the front of the dryer off then located the igniter. It only required removing two screws, removing old igniter, replacing with new igniter, and replacing the two screws.. While I was replacing the igniter I took the drum out and throughly cleaned the inside. Lucky me, I found 85 cents on the floor of the dryer. I am 65yrs old, married and mother of two.
This was easy to do and sure saved money. I reccommend others try to do repairs for themselves and using PartSelect was less expensive too.
62 of 72 people found this instruction helpful.
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Customer:
Tom from Bloomfield Hills, MI
Parts Used:
WP63907, WPW10250667
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Washing machine shook violently while on spin cycle
Disconnected the bracket screws that held the suspension springs in place - fed new springs into bracket and reattached. Local repairman told me that springs dont wear out, they break - wrong, they do lose their tension and thereby lose the ability to counterbalance the spinning load. Washing machine now spins like new - no wobble or shake.
57 of 60 people found this instruction helpful.
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All Instructions for the MGT3800XW3
16 - 30 of 1179