MGT3800XW2 Maytag Washer Dryer Combo - Instructions
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- Customer:
- Jill from bellevue, WA
- Parts Used:
- 279570
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Door won't latch
I did NOT have to repair the latch on the actual door, just the small metal piece that it hooks on (on the dryer itself) and it took about 10 seconds to.....do it myself. Just used needle nose pliers so squeeze the piece together and fit it in. thanks
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- Customer:
- James from Limington, ME
- Parts Used:
- 279834
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The dryer heated up for a few minutes and then cooled down.
1 Unplug power.
2. Remove the front of the unit by removing the two screws at the bottom of the front panel. Front dryer panel will swing out from the bottom and then the clips will release the top of the panel, careful not to disconnect the dryer door switch. ( can be unplugged to remove the front panel out of the way.)
3. Looking inside the unit on the right side you will see the gas value. On top of the gas unit you will see two small coils the coil closest to the burner has two leads on it. Remove the two screws to get to the coils, remove the medal plate, remove the connector then lift off the secondary coil. Replace and test. You can test unit with the front panel off. (be careful). If no heat, check that the Flat Style igniter is glowing. (ohm out both coils) before ordering parts. Intermittent heat problems. I replaced the secondary coil, it did ohm out o:k but it had swollen and was very tight on the shaft.
2. Remove the front of the unit by removing the two screws at the bottom of the front panel. Front dryer panel will swing out from the bottom and then the clips will release the top of the panel, careful not to disconnect the dryer door switch. ( can be unplugged to remove the front panel out of the way.)
3. Looking inside the unit on the right side you will see the gas value. On top of the gas unit you will see two small coils the coil closest to the burner has two leads on it. Remove the two screws to get to the coils, remove the medal plate, remove the connector then lift off the secondary coil. Replace and test. You can test unit with the front panel off. (be careful). If no heat, check that the Flat Style igniter is glowing. (ohm out both coils) before ordering parts. Intermittent heat problems. I replaced the secondary coil, it did ohm out o:k but it had swollen and was very tight on the shaft.
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- Customer:
- Michael from Murray, KY
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Socket set
Agitator was not working
Step 1) Take off top cap with a flat head screw driver.
2) unscrew bolt (may need extension as it may be deep in the agitator.)
3) Take upper agitator off.
4) remove clog retainer and clogs.
5) insert new clogs and re-assemble.
total time 10 to 15 min.
2) unscrew bolt (may need extension as it may be deep in the agitator.)
3) Take upper agitator off.
4) remove clog retainer and clogs.
5) insert new clogs and re-assemble.
total time 10 to 15 min.
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- Customer:
- Karen from Pine Mtn. Club,, CA
- Parts Used:
- 279311
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
No heat to dry clothes
First I took the front of the dryer off then located the igniter. It only required removing two screws, removing old igniter, replacing with new igniter, and replacing the two screws.. While I was replacing the igniter I took the drum out and throughly cleaned the inside. Lucky me, I found 85 cents on the floor of the dryer. I am 65yrs old, married and mother of two.
This was easy to do and sure saved money. I reccommend others try to do repairs for themselves and using PartSelect was less expensive too.
This was easy to do and sure saved money. I reccommend others try to do repairs for themselves and using PartSelect was less expensive too.
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- Customer:
- Larry from exeter, RI
- Parts Used:
- 661570
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
broken belt
First I removed back and top of dryer, then the support braces holding the drum, after that I took the drum out and the blower covers and cleaned the whole dryer of lint and other debris. Installed the new belt and then reassembled the dryer.
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washer shakes violently on spin cycle
Remove the washing machine cabinet. Use a large flat head screwdriver to pry/wedge the tub suspension apart and gain access to the pad locations one at a time. My old pads were completely gone, so there was no need to remove them. Clip the new pads into place and re-install the cabinet.
This completely solved the violent chaking problem. There was no need to replace springs.
This completely solved the violent chaking problem. There was no need to replace springs.
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- Customer:
- Michael from Dearborn, MI
- Parts Used:
- WP3406107
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Broken Switch Assembly
This was my first dryer repair, and it was so easy. Simply pull out the lint trap and unscrew the two screws that are exposed. They attach the top deck of the dryer to the drum.
Once it's unscrewed, pull forward while lifting the top of the dryer. The top is attached to the control assembly. They should both lift up, but you'll need something to prop it up like you would the hood of your car.
Next, use the pliers to pinch the connector so that you can separate the two parts of the connector.
Open the dryer door to gain access to the screws that hold the switch in place. Use your screwdriver to unscrew the switch.
Plug the new switch connector in, and close up the dryer.
Word of caution; there are sharp edges inside the dryer so be careful.
Once it's unscrewed, pull forward while lifting the top of the dryer. The top is attached to the control assembly. They should both lift up, but you'll need something to prop it up like you would the hood of your car.
Next, use the pliers to pinch the connector so that you can separate the two parts of the connector.
Open the dryer door to gain access to the screws that hold the switch in place. Use your screwdriver to unscrew the switch.
Plug the new switch connector in, and close up the dryer.
Word of caution; there are sharp edges inside the dryer so be careful.
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Washer would drain, agitate but not spin and was very noisy and would vibrate heavily
I first watched the youTube vidio on yhe PartSelect web site. After getting a visual of the repair, I decided to tackle the job with a better understanding and knew the repair was easy to purform. First I took the two screws out of the contrl panel on top of the washer, rolled the panel back to expose the clips that hold the metal cabinet to the back panel of the washer. After removing the cabinet I was ready to lay the washer on it's back and had a clear view of the pump, motor and clutch... I was able to easly identify these parts because I took time to watch the video. Using a flat head screwdriver I removed the clips that hold the pump to the motor... Without disconnecting the hoses connected to the pump I pushed the pump to the side and out of the way. This further exposed the motor. Using the flat head screwdriver, I removed the clips holding the motor to the transmission (they just snap off like they did on the pump). The motor was now ready to be removed from the transmission ( it just lifts off) before removing it I disconnected the power suply wire from the motor... Now the motor can be completely removed. I identified the drive couupler 1/2 was on the motor shaft the other 1/2 was on the transmission shaft.. On both halfs the splines were broken. I removed the old broken drive coupler. Since I already had the machine so far apart i figured i would replace the clutch also. Using a deep socket ratchet wit an extention I removed the agator... I then unbolted the transmission (only three bolts) I gentely pulled the transmission and shaft out of the bottom of the washer. This exposed the clutc assembly, I removed the clutc ( which wasn't bad or wore by the way) and replaced it.... I figured I had it and I was this far into the repair why not. After relpasingvthe clutch, I slid the shaft and transmission back into place tightened the bolts and that was done. I then slid/replaced the drive coupler... Placing one half on the motor shaft the other on the transmission shaft, placed the rubber bushing on the oneside of the plastic drive coupler. And mounted the motor back on the transmission utilizing the clips I took off earlier. Once the motor was in place I installed the waterpump fastened by the clips. Flipped yhe washer up, replaced the cabinet... Tightened down the the control panel and was ready to do some wash..: the washer runs perfect now and I saved myself about $700.00. It was allot easier than I thought it would be... Watching the youTube video is the secret to success. The washer is running like the day I bought it new... All for only 53.00. Hats off to everyone at PartsSelect for going above and beyond. Regards, ~ Michael
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- Customer:
- Tom from Bloomfield Hills, MI
- Parts Used:
- WP63907, WPW10250667
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Washing machine shook violently while on spin cycle
Disconnected the bracket screws that held the suspension springs in place - fed new springs into bracket and reattached. Local repairman told me that springs dont wear out, they break - wrong, they do lose their tension and thereby lose the ability to counterbalance the spinning load. Washing machine now spins like new - no wobble or shake.
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- Customer:
- RONALD from SALMON, ID
- Parts Used:
- 279570
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
door kept coming open dryer shuts off
use screwdriver topry plastic out plyers to pull out metal latch put new parts in
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The dryer would start to heat then the heat would stop
I changed out the cycling thermostat and the high limit thermostat. Mainly because that was what my research indicated was the problem. I then found some more information online that indicated the gas solenoid valves were bad. I ordered them from you and replaced them. The problem was fixed.
In order to replace the valves you need to remove the top panel. Two screws at the top of the front door assembly hold it on. Remove the screws, lift up on the front panel door assembly and move it to the side. The drum will rest in place. In the lower left corner, under the drum, you will see the solenoids. Two screws attach a plate that holds down the solenoids. Take the hold down plate off, disconnect the control wires attached to the solenoids and lift out the solenoid/control valves. To assemble everything, work backwards to the start. Good Luck
In order to replace the valves you need to remove the top panel. Two screws at the top of the front door assembly hold it on. Remove the screws, lift up on the front panel door assembly and move it to the side. The drum will rest in place. In the lower left corner, under the drum, you will see the solenoids. Two screws attach a plate that holds down the solenoids. Take the hold down plate off, disconnect the control wires attached to the solenoids and lift out the solenoid/control valves. To assemble everything, work backwards to the start. Good Luck
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dryer would get hot for a while, then quit heating
After reading about other people with this same problem I took a chance that this would be what was wrong with my dryer.I took off the front cover of the dryer by removing two screws. I located the faulty coils and simply plugged in the 2 new coils Tah-dah Probably coud have been done without even removing the front panel, but since it was off I vacuumed out the lint ( actually my husband did all of the above, but I tell a better tale than he does and I diagnosed the problem and ordered theparts)
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- Customer:
- david from Monroe, MI
- Parts Used:
- 3360629
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
The washer wouldn't spin or agitate.
Frist I disconnected the water lines and power cord. Then I leaned the washer back against the wall. Removed the 2 pump retainers and then the pump. Next removed the 2 screws from the motor retainers and pulled off the retainers and motor. Then removed the 3 bolts from the Gear case. Then removed the cap from the top of the agitator with a flat screw driver. Then removed the bolt from the top of the gear shaft. and removed the auger and agitator assembly. Then removed the gear case from the washer. Next removed the slip ring and then the clutch from the top of the gear case. Next removed the 1/4" screws from cover of gear case and removed the cover. Found the top gear bad. Ordered the new gear and pinion kit. Couldn't find any part #'s to match what PartSelect had. Ordered the gear that they should that fit most washers. The pics they had up looked the same as the one that was bad. Had the new gear in 3 days put it back together and it still wouldn't work right. Took it apart again and looked at it and found a small clip on the bottom side of the gear was upside down. Fliped it over put the gear back in and ran the washer with the gear case out and it worked. Put it back together again. And learned a good lesson always watch how you take things apart for when it's time to put it back together!
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- Customer:
- Paul from Boonton, NJ
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
Washer wouldn't spin or agitate. Made louder-than-usual noise during those cycles.
1. Read many other repair stories for similar symptoms. PartSelect Forum was an excellent resource.
2. Posted my problem on PartSelect Forum and awaited reply. Read replies, and followed provided link to step-by-step guide for the procedure. PartSelect forum moderators were excellent advisors!
3. Performed the first half of the procedure to get to the diagnosed root cause. In some of the stories I had read, people had turned the washer on its back or tilted it up to get at the area from underneath. I am so glad I followed the conventional instructions, and left the washer standing and simply removed the cabinet. It was surprisingly easy. There's a reason why it was designed that way. I am also glad that I chose to remove the pump from the motor. While it is true that you don't *have* to remove the pump from the motor to get at the coupling...it hardly seems to make sense to remove the hoses instead. Removing the pump was incredibly easy, and by doing so, I never had to break any "wet" connections, and not one drop of water spilled over the course of the entire repair. (Even though I forgot to shut the water supply valves before I got started. Ooops! At least I remembered to unplug the power cord.)
4. But despite the open valves, the galoshes came into play not for their ability to repel water, but for their value as an electric insulator. I wrapped the galoshes around the handle of a long screwdriver when I discharged the motor's capacitor. :)
5. Ordered parts. Washed clothes in sink. Waited. Washed more clothes in sink. Waited some more. Washed more clothes in sink. Waited still more. Came very close to stopping payment to PartSelect because the very simple, commonly-requested part I ordered, which was supposedly in stock on the day I ordered it, didn't ship until the day it was supposed to arrive--even though I paid extra for expedited shipping. And I was never sent an e-mail to warn me that the parts were going to be delayed. And then to top it all off, rather than make up for some of the lost time caused by their own error, and ship it overnight, PartSelect chose to ship it 2nd day. All that good will generated by the excellent website completely evaporated by the failure to correctly complete the simple tasks that the business has needed to be good at since before computers were even invented. I will never use PartSelect again.
6. Prying the old coupler halves off of the motor and the washer took some effort, but was not overly difficult. I wound up removing the motor mounting plate in order to get better access to the half that was stuck on / needed to be attached to the drive train of the washing machine. Mounting plate was a breeze to remove and attach with a socket driver. I used one of those stubby flat-head screwdrivers to pry the old parts off. This was the one time where I thought it might have been easier to have the washing machine tilted up or on its back...but I muddled on through without even removing the bottom panel, and it wasn't too awkward. I used a large socket and a full-size hammer to not-so-gently tap the new parts into place. Putting all of the parts back together took a bit longer than it took to break them down, but it was easy. The instructions for putting the electronic control panel into test mode had been rolled up and taped to the cabinet inside the top panel. After I put the cabinet back on, I used those instructions to test all the cycles before fastening the top panel and testing the machine with an actual load. So far, so good...
2. Posted my problem on PartSelect Forum and awaited reply. Read replies, and followed provided link to step-by-step guide for the procedure. PartSelect forum moderators were excellent advisors!
3. Performed the first half of the procedure to get to the diagnosed root cause. In some of the stories I had read, people had turned the washer on its back or tilted it up to get at the area from underneath. I am so glad I followed the conventional instructions, and left the washer standing and simply removed the cabinet. It was surprisingly easy. There's a reason why it was designed that way. I am also glad that I chose to remove the pump from the motor. While it is true that you don't *have* to remove the pump from the motor to get at the coupling...it hardly seems to make sense to remove the hoses instead. Removing the pump was incredibly easy, and by doing so, I never had to break any "wet" connections, and not one drop of water spilled over the course of the entire repair. (Even though I forgot to shut the water supply valves before I got started. Ooops! At least I remembered to unplug the power cord.)
4. But despite the open valves, the galoshes came into play not for their ability to repel water, but for their value as an electric insulator. I wrapped the galoshes around the handle of a long screwdriver when I discharged the motor's capacitor. :)
5. Ordered parts. Washed clothes in sink. Waited. Washed more clothes in sink. Waited some more. Washed more clothes in sink. Waited still more. Came very close to stopping payment to PartSelect because the very simple, commonly-requested part I ordered, which was supposedly in stock on the day I ordered it, didn't ship until the day it was supposed to arrive--even though I paid extra for expedited shipping. And I was never sent an e-mail to warn me that the parts were going to be delayed. And then to top it all off, rather than make up for some of the lost time caused by their own error, and ship it overnight, PartSelect chose to ship it 2nd day. All that good will generated by the excellent website completely evaporated by the failure to correctly complete the simple tasks that the business has needed to be good at since before computers were even invented. I will never use PartSelect again.
6. Prying the old coupler halves off of the motor and the washer took some effort, but was not overly difficult. I wound up removing the motor mounting plate in order to get better access to the half that was stuck on / needed to be attached to the drive train of the washing machine. Mounting plate was a breeze to remove and attach with a socket driver. I used one of those stubby flat-head screwdrivers to pry the old parts off. This was the one time where I thought it might have been easier to have the washing machine tilted up or on its back...but I muddled on through without even removing the bottom panel, and it wasn't too awkward. I used a large socket and a full-size hammer to not-so-gently tap the new parts into place. Putting all of the parts back together took a bit longer than it took to break them down, but it was easy. The instructions for putting the electronic control panel into test mode had been rolled up and taped to the cabinet inside the top panel. After I put the cabinet back on, I used those instructions to test all the cycles before fastening the top panel and testing the machine with an actual load. So far, so good...
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Unbalanced and walk across the floor on spin cycle
Part Select provided the problem determination information and the video on how to install the replacement parts. I ran into one problem, I could not remove the lock nut to remove the inter and outer tub. I should have bought the special wrench for $14, no local DYI or hardware store had the wrench. So, after examination I used a large screwdriver and wood block to lift the tubs up just enough to remove the old pads and replace with the new. The old pads showed only a wear, but was enough to spin the tubs off balance. The new tabs made the washing machine work like new. New washer $500, repair man $150, parts and information from Part Select $20 bucks, priceless.
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