KGLC500THT0 KitchenAid Washer Dryer Combo - Instructions

1 Unplug power.
2. Remove the front of the unit by removing the two screws at the bottom of the front panel. Front dryer panel will swing out from the bottom and then the clips will release the top of the panel, careful not to disconnect the dryer door switch. ( can be unplugged to remove the front panel out of the way.)
3. Looking inside the unit on the right side you will see the gas value. On top of the gas unit you will see two small coils the coil closest to the burner has two leads on it. Remove the two screws to get to the coils, remove the medal plate, remove the connector then lift off the secondary coil. Replace and test. You can test unit with the front panel off. (be careful). If no heat, check that the Flat Style igniter is glowing. (ohm out both coils) before ordering parts. Intermittent heat problems. I replaced the secondary coil, it did ohm out o:k but it had swollen and was very tight on the shaft.

replace lint filter with new part. Great service and quick delivery! Thanks!

First I took the front of the dryer off then located the igniter. It only required removing two screws, removing old igniter, replacing with new igniter, and replacing the two screws.. While I was replacing the igniter I took the drum out and throughly cleaned the inside. Lucky me, I found 85 cents on the floor of the dryer. I am 65yrs old, married and mother of two.
This was easy to do and sure saved money. I reccommend others try to do repairs for themselves and using PartSelect was less expensive too.

I first watched the youTube vidio on yhe PartSelect web site. After getting a visual of the repair, I decided to tackle the job with a better understanding and knew the repair was easy to purform. First I took the two screws out of the contrl panel on top of the washer, rolled the panel back to expose the clips that hold the metal cabinet to the back panel of the washer. After removing the cabinet I was ready to lay the washer on it's back and had a clear view of the pump, motor and clutch... I was able to easly identify these parts because I took time to watch the video. Using a flat head screwdriver I removed the clips that hold the pump to the motor... Without disconnecting the hoses connected to the pump I pushed the pump to the side and out of the way. This further exposed the motor. Using the flat head screwdriver, I removed the clips holding the motor to the transmission (they just snap off like they did on the pump). The motor was now ready to be removed from the transmission ( it just lifts off) before removing it I disconnected the power suply wire from the motor... Now the motor can be completely removed. I identified the drive couupler 1/2 was on the motor shaft the other 1/2 was on the transmission shaft.. On both halfs the splines were broken. I removed the old broken drive coupler. Since I already had the machine so far apart i figured i would replace the clutch also. Using a deep socket ratchet wit an extention I removed the agator... I then unbolted the transmission (only three bolts) I gentely pulled the transmission and shaft out of the bottom of the washer. This exposed the clutc assembly, I removed the clutc ( which wasn't bad or wore by the way) and replaced it.... I figured I had it and I was this far into the repair why not. After relpasingvthe clutch, I slid the shaft and transmission back into place tightened the bolts and that was done. I then slid/replaced the drive coupler... Placing one half on the motor shaft the other on the transmission shaft, placed the rubber bushing on the oneside of the plastic drive coupler. And mounted the motor back on the transmission utilizing the clips I took off earlier. Once the motor was in place I installed the waterpump fastened by the clips. Flipped yhe washer up, replaced the cabinet... Tightened down the the control panel and was ready to do some wash..: the washer runs perfect now and I saved myself about $700.00. It was allot easier than I thought it would be... Watching the youTube video is the secret to success. The washer is running like the day I bought it new... All for only 53.00. Hats off to everyone at PartsSelect for going above and beyond. Regards, ~ Michael

use screwdriver topry plastic out plyers to pull out metal latch put new parts in

Very easy once I figured out how to open it up to see what was the matter.
1 Remove power.
2 Open the lint filter cover and remove the 2 Phillip screws.
3 Pry the front of the top cover up to separate the cover from the plastic clips that secure to the top front panel.
4 Remove the 2 nut screws securing the top of the front panel to each side cover.
5 Pull front panel out slightly to detach wiring from the cover switch.
6 Pull front panel straight up and set aside.
7 Remove drum belt from tensioner and motor pulley under the drum.
8 Remove drum by pulling it toward the front between the 2 sides.
9 Locate the 2 support rollers and their mounting shafts. Change the shafts at this point if they are worn. (Mine were OK)
10 Remove the support bracket from the shaft if present.
11 Remove the plastic triangular retainer from the shaft and slide the old wheel off of the shaft.
12 Clean the shaft from any bearing debris.
13 Replace the rollers and retainers.
14 Insert drum through the front side panels making sure the seal on the rear of the drum is centered around the opening and not folded inside the opening.
15 Place the belt on the drum and thread the belt through the tensioner and around the motor pulley.
16 Position the front cover on the lower clips on each of the sides.
17 Re-attach the 2 wires for the cover switch.
18 Pull the drum up so the opening on the drum and front cover align.
19 Screw together the side panels to the front panel using the 2 hex headed screws.
20 Check for binds by rotating the drum several times by hand.
21 Press the front of the top panel down toward the front panel to engage the plastic clips attaching the top to the front. Watch for the lint filter housing alignment as you push the top panel down.
22 Replace the 2 screws to attach the lint filter to the top cover.
23 Plug in machine and test.

Good luck, It s not as bad as it sounds.

The hot water worked fine on the washer. The cold water would sometimes work/fill the tub, but would only produce a trickle of water at other times.

There were 2 screws to remove at the top back of the washer (attaching the console) two nut screws at the bottom left and right and another bottom center. There were also two screws on front of the console attaching it to the top of the washer. All of those are easy to remove.

The water dispenser (this is the opaque plastic part that fills the tub) has two rigid/hard plastic tabs that hold it to the back of the washer. They were difficult to move/push into the slots to release. It is probably a better idea to push the water dispenser down a bit and jiggle it off the top of the tub then to try and slide those plastic attachments over and down out of the slots on the back of the washer. I spent the most time doing that than anything else.

Also do not forget to detach the rigid steel clips that hold the console on top of the washer, a standard screwdriver or pliers work fine.

Unscrewed (with socket wrench) the mounting plate for the water inlet valve and pulled off the electrical connectors. Had a bit of trouble holding the hose clamp and pulling out the nozzle, but got it. I used pliers for this, but think in retrospect a vice grip would have been easier.

Put the new part in (it came with an installation sheet, very easy to follow) and remounted/hooked everything back up again. Reattached the back of the washer, screwed everything back in and put the console back on the top and screwed that in. Remember to put the steel clips back in that you remove in the beginning, otherwise the console will be loose.

Attached the Hot water hose, then the cold, turned on the water connections from the house and plugged the washer back in.

After pushing it back into position, I turned it on using the cold setting. A big glob of gray sediment shot out and the cold water was gushing in a lot stronger than it ever did before. Hot water came in faster too.

It fixed the problem. Working great now.

I changed out the cycling thermostat and the high limit thermostat. Mainly because that was what my research indicated was the problem. I then found some more information online that indicated the gas solenoid valves were bad. I ordered them from you and replaced them. The problem was fixed.

In order to replace the valves you need to remove the top panel. Two screws at the top of the front door assembly hold it on. Remove the screws, lift up on the front panel door assembly and move it to the side. The drum will rest in place. In the lower left corner, under the drum, you will see the solenoids. Two screws attach a plate that holds down the solenoids. Take the hold down plate off, disconnect the control wires attached to the solenoids and lift out the solenoid/control valves. To assemble everything, work backwards to the start. Good Luck

Before ordering part, took the old valve out to make sure it looks similar to the one described online by Partselect. After ordering online, put things back together since I expected delivery would take 5-7 days. That night the water stopped dripping and has been OK ever since. I suspected that there was some rust in the electrical connections. By disconnecting and reconnecting the terminal, the electrical connection is better and water stopped dripping. Still keep the new part just in case (which came overnight after I ordered it).

After reading about other people with this same problem I took a chance that this would be what was wrong with my dryer.I took off the front cover of the dryer by removing two screws. I located the faulty coils and simply plugged in the 2 new coils Tah-dah Probably coud have been done without even removing the front panel, but since it was off I vacuumed out the lint ( actually my husband did all of the above, but I tell a better tale than he does and I diagnosed the problem and ordered theparts)

Frist I disconnected the water lines and power cord. Then I leaned the washer back against the wall. Removed the 2 pump retainers and then the pump. Next removed the 2 screws from the motor retainers and pulled off the retainers and motor. Then removed the 3 bolts from the Gear case. Then removed the cap from the top of the agitator with a flat screw driver. Then removed the bolt from the top of the gear shaft. and removed the auger and agitator assembly. Then removed the gear case from the washer. Next removed the slip ring and then the clutch from the top of the gear case. Next removed the 1/4" screws from cover of gear case and removed the cover. Found the top gear bad. Ordered the new gear and pinion kit. Couldn't find any part #'s to match what PartSelect had. Ordered the gear that they should that fit most washers. The pics they had up looked the same as the one that was bad. Had the new gear in 3 days put it back together and it still wouldn't work right. Took it apart again and looked at it and found a small clip on the bottom side of the gear was upside down. Fliped it over put the gear back in and ran the washer with the gear case out and it worked. Put it back together again. And learned a good lesson always watch how you take things apart for when it's time to put it back together!

We received the part we needed in a timely manner. First we took the back off the washer and found out later we didn't have to, because you can access the pump from the bottom of the Whirlpool washer and when we turned it on it's back a brass colored pin about 2" long fell out and we have no idea where it goes.Looking around the bottom frame we saw another pin in a plastic little cup mounted to the frame and another empty cup .So we changed the pump easy,put the pin in the empty cup and the washer runs great! That's our story.Still don't know what the pin is for,it's not on the parts schematic.

actually i found your site before i even looked at the dryer,thats how i knew to check for the thermal fuse.
I ordered the part and it was on my door in 36
hours,pulled the two wires off the old fuse and installed the new,put the back cover on and it has been working ever since,thanks ( your in my bookmarks)

1. Read many other repair stories for similar symptoms. PartSelect Forum was an excellent resource.

2. Posted my problem on PartSelect Forum and awaited reply. Read replies, and followed provided link to step-by-step guide for the procedure. PartSelect forum moderators were excellent advisors!

3. Performed the first half of the procedure to get to the diagnosed root cause. In some of the stories I had read, people had turned the washer on its back or tilted it up to get at the area from underneath. I am so glad I followed the conventional instructions, and left the washer standing and simply removed the cabinet. It was surprisingly easy. There's a reason why it was designed that way. I am also glad that I chose to remove the pump from the motor. While it is true that you don't *have* to remove the pump from the motor to get at the coupling...it hardly seems to make sense to remove the hoses instead. Removing the pump was incredibly easy, and by doing so, I never had to break any "wet" connections, and not one drop of water spilled over the course of the entire repair. (Even though I forgot to shut the water supply valves before I got started. Ooops! At least I remembered to unplug the power cord.)

4. But despite the open valves, the galoshes came into play not for their ability to repel water, but for their value as an electric insulator. I wrapped the galoshes around the handle of a long screwdriver when I discharged the motor's capacitor. :)

5. Ordered parts. Washed clothes in sink. Waited. Washed more clothes in sink. Waited some more. Washed more clothes in sink. Waited still more. Came very close to stopping payment to PartSelect because the very simple, commonly-requested part I ordered, which was supposedly in stock on the day I ordered it, didn't ship until the day it was supposed to arrive--even though I paid extra for expedited shipping. And I was never sent an e-mail to warn me that the parts were going to be delayed. And then to top it all off, rather than make up for some of the lost time caused by their own error, and ship it overnight, PartSelect chose to ship it 2nd day. All that good will generated by the excellent website completely evaporated by the failure to correctly complete the simple tasks that the business has needed to be good at since before computers were even invented. I will never use PartSelect again.

6. Prying the old coupler halves off of the motor and the washer took some effort, but was not overly difficult. I wound up removing the motor mounting plate in order to get better access to the half that was stuck on / needed to be attached to the drive train of the washing machine. Mounting plate was a breeze to remove and attach with a socket driver. I used one of those stubby flat-head screwdrivers to pry the old parts off. This was the one time where I thought it might have been easier to have the washing machine tilted up or on its back...but I muddled on through without even removing the bottom panel, and it wasn't too awkward. I used a large socket and a full-size hammer to not-so-gently tap the new parts into place. Putting all of the parts back together took a bit longer than it took to break them down, but it was easy. The instructions for putting the electronic control panel into test mode had been rolled up and taped to the cabinet inside the top panel. After I put the cabinet back on, I used those instructions to test all the cycles before fastening the top panel and testing the machine with an actual load. So far, so good...

After looking at the schematic to see what was in line with the motor, I found the fuse as the first item. I pulled the fuse out and used a multimeter to ohm out the fuse. Upon using the meter I found that the fuse was bad. I typed into Google my part number that was on the fuse and the PartSelect Website came up as one of the choices to pick from. When the part arrived approx. two days later I installed the fuse by first unplugging the dryer and then removing the bottom panel and removing the fuse from the exhaust by using a small 1/4 inch wrench and pulling out the old fuse. I installed the wires on the new fuse and re-installed and put the 1/4 inch screw back in. I started the dryer after plugging it back in and it worked like it should have. Thank you for the part and I have recommended your website to other people already.