11092964100 Kenmore Washer Dryer Combo - Instructions

1 screw to replace.

we received the two heating element wires in 3 days and connected the heating element with no problem works great.

My Whirlpool dryer had no heat. I removed the back panel and within minutes diagnosed the problem to a blown thermal cut-off fuse. I ordered a thermal cut-off kit on a Sunday night and had the parts at 7:30am Wednesday morning. Total time for diagnosing and repair was no more than 15 minutes. PartSelect saved me a ton of money and aggravation!!! AWESOME!!!!

Gary

Sprayed wd40 - limescale - boiling water , NOTHING WORKED after half an hour reapeted spraying and pulling the tub and shaking it back and forth - still nothing
Finally I replaced the center nut loosely than putting a piece of wood on top of it and with me holding the tub slightly high - my wife than whacked it hard several times , I also was turning the tub every whack
When it came out it was full of rust and grime - it would have never come out without what we did
Replacing the the rubber washer was easy - machine works and no more leaking- thank you for your video which really helped to start the job

Started at the top by laying back the control panel, then I removed the top panel, then the front panel, next the drum and the broken belt. before I put it back together in reverse order, I vacuumed the inside of the dryer and the exhaust vent

I tried to remove the outer console to get to the tub wear pads easier. This proved difficult for me for some reason. So I tipped the machine on its back at about a 45 degree angle. You will see the tripod support holding up the tub. The pads lie in between the bottom of the tub and on top of the tripod support . You won't be able to see the pads since the are on the top of the support, but you will see the two insert tabs of each pad sticking out. There are about 120 degrees apart from each other. I pushed up on the tub and slipped the piece of wood in between the tub and tripod support close to the pad. Taking a screwdriver and hammer I punched out the wear pad insert tabs. You can replace the old pad with the new one by using some force with your hands. Some pop right in and some you need to use a little leverage, maybe with the piece of wood you used to hold up the tub. Be careful not to get the pads greasy, keep clean as possible. Worked great.

Took of the back cover, and removed the vent connecting the blower motor to the drum. It was completly full of lint, so cleaned it out completly, and tried the dryer again. The heater element was still cutting off early, and the clothes were not getting very warm, but better than before. Decided to change the thermal cut-off switches. Ordered the parts on Sun, they came in on Tuesday. Dryer was up and running Tuesday night. Just 2 screws per switch, took less than 1/2 hour. The dryer now runs like brand new, and my wife was ready to fork over $800 for a new one!

First I did a search on dryer repair. Found a website that described easy things to check with an ohm-meter. I then performed the continuity checks on the items and found the high-limit one was open, in other words, no good. It works similar to a fuse. All this was done after removing the back panel, just a few screws. The reason it exceeded the high limit, possibly because I never opened the back up and cleaned it. Found out it should be done every couple years. My vent line had a hole in it and was letting lint get drawn into the heating element, could have been a fire.

After reading other repair stories I did it like they said. I disconnected all the hoses and drained as much water as I could. The top came apart easily with a regular screwdriver, a 1/2 in drive with extension, and a 14 or 15mm deep socket. The spanner nut came off easiest with several short, quick blows (punch and hammer, counterclockwise). In my case a good wack seemed to be soaked up by the wash tub springs. Be careful not to chip the tub.

I laid the washer, front down, onto a couple a 2x6's. I supported between the tub and body with small 2x4 scraps. The motor/trans/pump came off easily after disconnection the 2 hoses (towels handy) and wiring. After the 3 screws, and some wiggling, the assembly slid out nicely. The coupler came out after snapping the springs off to remove the pump and motor. A 1/4 nut driver and regular screwdriver assisted. Watch how the pump comes off. You might want to mark its orientation with a marker or something. Make sure you get the new coupler on all the way with some taps on the CENTER where the shaft is. Reassemble in the reverse order. You'll know why I suggested marking the water pump.

Watch the order/orientation of the springs, clips, and washer. The clips came off with a screwdriver and pliers. It's always nice to have a rag on them when removing, they like to shoot off and land in the spot that's hardest to find, like under the dryer. My clutch was assembled with the right spring and slid right on. Don't forget about the plastic washer, snap it in good. The plastic piece still on the washer was simple. I opened up a nose pliers and put it on each side of the clip then gave it a hit. It came off with minimal effort and didn't spin on the shaft like pushing on one side with a screwdriver.

During reassembly I put a very light film of grease on the shaft. That washer with the tabs gave me trouble at first. I put a good film of grease on the side with the tabs to hold it in place, with the tabs down, in the clip. Otherwise when sliding the assembly back together it comes loose and you won't get the motor/trans all the way in. Then it all has to come back out and you'll wonder what the heck is keeping the transmission from seating in all the way. You might even get it all together, figuring the motor or tub has to turn to get it to seat right. You may even try running a no clothes load and get stuck with a tub full of water. Ask me how I know.

Reverse everything to reassemble. Make sure you get the springs tight that hold the hoses on. I was worried about over tightening the plastic nut with a 1/2 drive. Run no-clothes load, large, hot with soap. I think tipping it over loosened some stuff that was stuck in between the tub and basket. No, it wasn't grease from the shaft, light film. Anyway, I'll waste a washer full of hot soapy water to avoid the, "Um..what's this on my new shirt".

I didn't mean for this to be so long winded, but I was leary about tackling this job at first. I know my way around the garage/cars, but never tried appliances before. I pictured it'd be apart for weeks and I'd have to call a repair man. Then the "I told you so" look would come. You all know what I mean. I just want to cover as much as possible and encourage others while having them avoid any troubles.

Removed washing machine skin and pulled pump from front bottom of washer by removing input and output hoses and disengaging clips holdin pump on motor drive. Pulled pump free of motor drive. Installed new pump in reverse order.

Removed top and back covers. Placed new pulley and retaining clip in place. I had to remove a couple of drum supports to put belt on. Probably didn't have to remove top.

I disassembled the dryer, replaced the pulley (which was noisy), and the belt.reassembled, only to find out that the drum would not turn freely. checked all my procedures and kept having the same problem. Finally after 3 frustrating hours, I took the back off and noticed that idler arm was tight against the motor shaft, because the too short belt didn't allow for the clearance needed. Had too take everything apart ,another hour, went and found one at our local repair shop, reinstalled everything , after another two hours runs fine. would appreciate a refund. And please check your part numbers in the future. Would hate to have someone else go through what i experienced.

Diagnosis is the key. After reading that the 'open lid' switch could cause this problem I tested the switch by shorting it out (i.e. connected both sides of the switch) and setting the washer to 'Drain' after partially refilling the tub. The tub drained and the spin cycle started. Replaced the switch which is located underneath the top skin on the washing machine. Problem solved. The hardest part is the disassembly/assembly to get to the switch

(Always unplug dryer before making any repairs) I opened the dryer and checked the heating element. Making sure that the connection was good and nothing was damaged, I determined the problem was overheated wires. They melted and lots connection. I replaced them with the heating element wire connection kit. Easy to install and simple to get right. I cleaned the dryer again with a vaccum cleaner, removing all the lint, and checked the vents, making sure they were clear...I turned the breaker on (it was tripped when the dryer overheated)and everything worked great.

Used your exploded view of the area to determine the problem-found the broken part and reassembled following the drawing. I felt like a pro after a test and kept my wife happy. [only lost a few days waiting for the parts which arrived as expected]