11088752798 Kenmore Washer Dryer Combo - Instructions
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- Customer:
- C. Scott from Fremont, NE
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
The washer pumps but does not spin
I did a Google search for the model number and found this site, PartSelect.com. Based on the diagrams on the site and what I could see underneath the washer, it was clear that the motor coupling was now gone and the shattered pieces of it were all over the floor. So I ordered a new coupling and waited for it to arrive, it was shipped in just a few days. Once I had the new coupling all I had to do was remove a couple of brackets holding the pump onto the motor, and the motor onto the gearbox; unplug the electrical terminals and lift the motor out. There are two halves to the coupling, one sits on the shaft of the gearbox and the other on the shaft of the motor. Both of these are seated into a rubber boot that is also a part of the coupling. Once the motor is sitting on the gearbox with all the coupling parts seated in place, just plug everything back in and replace the brackets. You will need a 1/4 socket to remove/replace the motor brackets. Also, it should be noted that you will want to unhook everything that is hooked to the wall (hoses, power cord) but it assumed you've already done this if you have access the the underneath of the washer.
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- Customer:
- Maryanne from BEND, OR
- Parts Used:
- 285664
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
Drain hose leaking
Followed instructions other customers provided for hose installation. Haven't installed agitator dogs yet. Need to watch the video on your web site.
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- Customer:
- Danny from Woodstock, GA
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Motor runs, but tub does not spin or agitate
Woulkd have taken alot less time had I not taken off the control board, back...etc. Laying the unit on its back is perfect. Took it out into the garage when I could have done it in the laundry rooom with very little water loss.
1. Removed all hoses connected to top of motor. This was not very easy since the spring clamps had been in the same place for 20+ years. Also removed all wire harness connected to and from the motor.
2. Removed metal clamps from top of motor unit, and removed the plastic "valve".
3. Removed screws holding in clamps on each side of the motor used to hold motor on motor plate. Removed motor. Trick is to make sure that the back clamp stays in place...makes it a little easier when you go to re install.
4. Cleaned out around agitator shaft, and fitted one side of the coupling and the neoprene type joiner on to the agitator shaft.
5. Fitted other side of coupling on to motor...This is where it got a little tough......and then placed motor unit on the motor plate, making sure to line up teeth to neoprene joiner.
6. Replaced clamps on each side of the motor and screwed in nuts holding them in place.
7. Replaced plastic "valve" and the clamps that hold it in placed...back one is a little tough.
8. Reattached hoses to "valve" and hooked all wire harness back into place.
9.Tested perfect...little burning smell on first spin....but works great now!!
1. Removed all hoses connected to top of motor. This was not very easy since the spring clamps had been in the same place for 20+ years. Also removed all wire harness connected to and from the motor.
2. Removed metal clamps from top of motor unit, and removed the plastic "valve".
3. Removed screws holding in clamps on each side of the motor used to hold motor on motor plate. Removed motor. Trick is to make sure that the back clamp stays in place...makes it a little easier when you go to re install.
4. Cleaned out around agitator shaft, and fitted one side of the coupling and the neoprene type joiner on to the agitator shaft.
5. Fitted other side of coupling on to motor...This is where it got a little tough......and then placed motor unit on the motor plate, making sure to line up teeth to neoprene joiner.
6. Replaced clamps on each side of the motor and screwed in nuts holding them in place.
7. Replaced plastic "valve" and the clamps that hold it in placed...back one is a little tough.
8. Reattached hoses to "valve" and hooked all wire harness back into place.
9.Tested perfect...little burning smell on first spin....but works great now!!
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- Customer:
- Dorise from Donalsonville, GA
- Parts Used:
- 3394652
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Socket set, Wrench (Adjustable)
a broken belt
my hany man did it....
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- Customer:
- Melody from ENTERPRISE, FL
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
washer quit spinning
Followed the video posted on the website. Everything went great - first repair attempt took about 45 minutes. Time consumed mostly due to the straps that hold the motor in place being very difficult to put back on and that the cabinet was a little difficult to replace due to the amount of rust around the bottom of it. Tried out the washer when done, and noticed a burning rubber smell. Took everything apart again, checked it, and everything seemed to be ok (made sure all four rubber feet were in place on the motor) so put it all back together again. Noticed the smell again so took it apart a third time, and when the motor felt pretty warm, decided to do an internet search for "burning rubber smell after replacing drive motor coupling." The answer popped right up - the replacement parts were not solid plastic like the original ones- they had metal on the inside of them, and needed to be tapped, a bit forcefully, with a hammer and socket until flush on the both the motor and transmission axles. Once the parts were flush, the straps that hold the motor in place snapped right on. Still a challenge with the rusted cabinet, but once all together again, worked perfect! Thanks to this site , I have fixed washers, dryers, and refrigerators and used them now nearly 20 years! I showed my daughter and granddaughter how to repair them and they don't hesitate to pitch in and help or handle the repairs on their own - again with much appreciation to this sitefor the accurate "how to" videos, the right parts, fast shipping, and great prices.
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- Customer:
- Helen from NASHUA, NH
- Parts Used:
- WP89503
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Leaking water inlet hoses.
Removed the old hoses and screwed on the new hoses.
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- Customer:
- Patrick from Floyds Knobs, IN
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
washer tub did,nt spin
leaned washer back on wall at or more than 45degree undid two screws off of motor. pulled old part off put new on reinstalled motor Done
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- Customer:
- MARIA from TAMPA, FL
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
grinding noise and would not agitate
I loosened two screws which held the knob panel in place. I undid the two clips holding the cabinet and removed it. The pump has two clips holding it on, I removed those and the pump came free. Taking advice from these forums, I did not remove the hoses attached. I disconnected the wiring harnesses from the motor. The motor has 2 clips also, these being held on with screws. I removed the screws and the clips. THE MOTOR IS HEAVY.
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
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- Customer:
- Harry from OTSEGO, MI
- Parts Used:
- WP3389441
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Door was popping open
Watch the video before I received the part. Made it very simple to replace and which screws to take out.
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- Customer:
- WILFRED from NORTH HIGHLANDS, CA
- Parts Used:
- 279570
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I recieved the kit the next day after ordering. It took about two seconds to do the repair
all that was required was to push the catch into the slot notools needed.
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- Customer:
- LYDIA from HIGH SHOALS, NC
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
washing machine motor would run but the part that run the transmission was broke
We had to take the motor out and remove the coupling, when putting it back together we had some problems because the washer was on its side and the lid was open. After putting the motor and coupling back together we tried to turn it on, unknowing to us the lid was open so nothing would happen, finally we realized the lid was open. The actual repair was not complicated, just human error made it seem than way
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- Customer:
- Joseph from North Charleston, SC
- Parts Used:
- 285785
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Socket set
Spin cycle worked very poorly
1. Removed back panel.
2. Removed Entire control paned, control and switch units disconnecting wiring assembly from motor.
3 Tilted front and side panel assembly away from frame, tub assembly and motor transmission assembly.
4.Removed cap from top of agitator, removed bolt holding agitator. Removed agitator, this part was tricky since some corrosion on shaft made agitator very difficult to pull off.
4. From bottom of unit disconnected motor/transmission unit from wash tub.
5. Located clutch assembly and removed lock washers. Removed clutch and replaced with new one.
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Steps 1 thru 3 were unnecessary.
All that needed to be done was to removed the agitator assembly. then turn unit on it's side or back and removed motor and transmission from the bottom.
2. Removed Entire control paned, control and switch units disconnecting wiring assembly from motor.
3 Tilted front and side panel assembly away from frame, tub assembly and motor transmission assembly.
4.Removed cap from top of agitator, removed bolt holding agitator. Removed agitator, this part was tricky since some corrosion on shaft made agitator very difficult to pull off.
4. From bottom of unit disconnected motor/transmission unit from wash tub.
5. Located clutch assembly and removed lock washers. Removed clutch and replaced with new one.
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Steps 1 thru 3 were unnecessary.
All that needed to be done was to removed the agitator assembly. then turn unit on it's side or back and removed motor and transmission from the bottom.
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- Customer:
- James F. from WILMOT, NH
- Parts Used:
- WP661600
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Washer would not drain after wash cycle. Would start to try but stop dead.
Repair went well and relatively easy, but did not fix the problem.
Suspect timer switch was the culprit. Nothing was clogged or plugged
up. Water pump and impeller were free and clear with no damage
or leaks.
Suspect timer switch was the culprit. Nothing was clogged or plugged
up. Water pump and impeller were free and clear with no damage
or leaks.
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- Customer:
- Raymond from Washington, DC
- Parts Used:
- 279570
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Door latch catch broke
I squeezed the latch catch with a pair of pliers and pushed it in the catch hole. But that was the final repair. There were two "repairs" before that. First, we used two commercial grade rolls of wide plastic tape to tape the dryer door shut each time we used it, for a year, until we ran out of tape. Second, we positioned a chest of drawers in front of the dryer and wedged a 1" x 4" against the door. Very effective. Then I broke down and ordered the $3 catch.
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- Customer:
- Robert from Manchester, CT
- Parts Used:
- 388253A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
washing machine will agitate but not spin
I removed the cabinet and agitator, layed the machine on it's back, removed the pump, motor and gearcase. I found a way to prop the gearcase up so it rested level, removed the cover, drained the old oil. I removed all internal parts, disassembled them and cleaned them. I reassembled the gearcase using the new uetral drain assembly, and replaced the oil. I made sure the brake assembly was pushed into position and then put the gearcase, motor and pump back in. I sttod the machine up, put the cabinet back on and tested the machine. It still did not spin, so it wasn't the coupler, clutch or nuetral drain assembly.
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