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11088732796 Kenmore Washer Dryer Combo - Instructions

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All Instructions for the 11088732796
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Customer:
Craig from Plano, TX
Parts Used:
285790
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set
spin cycle was not working / poor
Unplugged the appliance. turned off inlet water and removed hoses. popped the cap off hiding the bolt that keeps the agitator in place and pulled the agitator off. tipped the washer on its front . disconnected the Wire harness. removed the 3 bolts that hold the pump, motor,clutch, (drive assembly in other words). pulled the Drive assembly out of its resting spot removed the bad clutch and replaced it with the new one. then reassembled in reverse order.
11 of 14 people found this instruction helpful.
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Customer:
William from Burlington, WA
Parts Used:
3394652
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Wrench (Adjustable)
Dryer was rumbling and clanking
My dryer started making a loud rumbling and clanking sound and I didn't know what was wrong.

First I pulled it away from the wall and disconnected the power cord. I loosened the four nut/screws across the top of the rear of the dryer with my adjustable wrench then removed them with the flathead screwdriver. Then from the front of the machine, pulled the top of the dryer towards me, freeing the top and removed it. I could see one belt towards the front of the machine that appeared to be intact. I plugged the dryer back in and ran it... It spun but continued to clank and rumble. I noticed a "groove" near the rear of the drum and didn't see a belt there so I assumed that I needed the rear belt and ordered a replacement. I WAS WRONG. It turned out that there is actually only ONE BELT on this machine, that in fact I needed replacement DRUM WHEELS.

Next, I unplugged the power cord again and then I removed all twenty some-odd screws from the rear of the machine... which was POINTLESS as it only gave me access to the heating element, so I replaced this and all the screws.

I then removed the inside top nut/screw from the front panel on both the right and left inner lip. The panel then lifted up and off of the machine...only connected at this point to the rest of the dryer by the wires.

I made a schematic of the wires and which color was connected where, and then only removed those that were necessary to detatch the front panel completely from the dryer (so I could easily replace them properly later).

I noticed at this point that the belt was still functioning (although was cracked and needed replacing soon anyways)...but that the bottom drum wheel had worn itself down on the inside (where it rests on the axle)...the rubber around the outside was still good... but the whole wheel needed replacing. The side drum wheel (same part number as bottom) appeared to be fine.

I ordered replacement DRUM WHEELS (they sell them in packages of two only).

When the wheels arrived, I got down on my hands and knees and noticed how the belt was connected to the drive spindle of the motor... by a spring levered plastic wheel... very simple. Push the spring lever towards the drive spindle of the motor...loosening the belt. Then removed the belt from the motor, relaxing the spring and the belt came off, hanging only around the drum of the dryer.

Without tension on the spring levered plastic wheel, it came off of the bottom of the dryer completely. (If your belt has broken, you most likely will find this sitting on the bottom of your dryer...I will tell you how to attach it later on in this story.).

I carefully pulled the sides of the dryer case apart and slid one side of the drum forward out of the case...then slowly slid the other side of the drum out of the case...gently lifting up and out...completely removing the drum from the machine....setting it aside.

The dryer (inside the case) was FILTHY. I got out the handheld vacuum and cleaned it all out (finding a religous medallion, an earring, and over $2.00 in change). I vacuumed the inner bottom, sides, motor, and took advantage of vacuuming the inside of the lint collector as well... cleaning it up nicely.

The bottom drum wheel was attached by a triangular plastic clip (on both sides of the wheel)...I removed the plastic clip carefully by gently prying it off with the flat edged screwdriver... being careful not to break it. There was a LOT of hair wrapped around the axle near the triangular clip and used the pliers to pull the hair off...then removed the bad wheel..then the plastic clip behind where the wheel was sitting...and the hair there as well. I cleaned off the axle thoroughly, then did the same with the other drum wheel (even though it looked fine, I replaced them both.).

I set the old side wheel aside with the old (still useable) triangular plastic clips. In the future if one of the wheels goes bad... I'll have a replacement that will get me by.

Then I slid one of the NEW triangular p
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Customer:
David from CARROLLTON, TX
Parts Used:
WP3977456
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
The Dryer wouldn't start after pressing the Start Button.
I found a video tutorial that explained the three things that are usually the problem when a dryer stops working. This showed how simple the task is. I used a multimeter to check the switch, to make certain that this was the part that needed replacement. This was part of the tutorial, as well. I ordered from PartSelect because it was recommended to me by an application that I use to find places where items are less expensive. The correct part arrived in a few days and it worked fine. I'm not a handyman by any means, but the tutorial showed exactly what needed to be done. It appeared simple and it was.
8 of 8 people found this instruction helpful.
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Customer:
Eddie from Charlotte, NC
Parts Used:
285805
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Washer would not fill with water...
Watched the video on the website... and did what it said to do. It was VERY helpful... It did not fix the problem... so now I'm on to the next possible solution. Also, provided by the website. The valve was the problem 85% of the time. The water level switch is the problem 10% of the time. The water level switch is what I ordered next.
Ordering is EASY and delivery is fast with available tracking of the shipment. Very nice...! -Eddie Campbell
5 of 5 people found this instruction helpful.
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Customer:
David from HENRY, VA
Parts Used:
285805
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Replacing water inlet valve with new one
The instructional video that was attached with the part I purchased was spot on with very simple instructions. The inlet valve came with a metal bracket that was not needed for my model, so just tossed it. Was completed with replacement in about 30 minutes with help from my aspiring handywoman wife (would have taken 15 minutes without her)
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Customer:
Elizabeth from NACOGDOCHES, TX
Parts Used:
WP3949428
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
My timer dial had mostly crumbled away from age.
DO NOT WATCH THE INSTALLATION VIDEO ON WEBSITE! It's a nice video- just put me through a lot of grief because it did not apply to my washer. It is not necessary to open the control panel to pull out something at the bottom of the timer shaft(that isn't there)...or anything else requiring tools. Just UNSCREW the knob, and pull up on the old dial to remove it. Then line up the large tab on the new dial with the large cutout on shaft, and press it on. Then screw the knob back on. That's it. Finished. 5 minutes with correct instructions.
4 of 4 people found this instruction helpful.
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Customer:
Michael from Mundelein, IL
Parts Used:
285805
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers, Screw drivers
Water would not stop when washer was filling
Watched the video and followed the instructions. Everything went smoothly and the repair was done in under 15 minutes, less time than it took to mop up the water when it overflowed telling me that there was a problem.
4 of 4 people found this instruction helpful.
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Customer:
Robert from Louisville, KY
Parts Used:
285805
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
No Hot Water
First off, I unplugged the AC cord and disconnected the Hot and Cold water hoses. I partially removed the back of the washer with a screwdriver. There were two screws holding the control panel in place and once they were removed it simply fell forward onto the top of the machine. That allowed me to pull the back plate free and remove the old water inlet valve. I had to first disconnect the two AC leads from the valve along with the small hose that supplies water to the tub. The small hose had a compression clamp on it that came off with pliers. After removing the two screws that secured the valve to the back of the machine the old valve simply came out. Insallation was the reverse. I will add that when removing the controll panel there are two S shaped clips (one either side of the panel) that need to be removed using a screw driver. Be careful not to push too hard as they may fall into the machine. I also replaced both the Hot and Cold wataer hoses. All in all it was a very easy repair. I read and followed the instructions of others that posted their experience right here which was a HUGE help-thanks everyone and thanks to Part Select for the prompt delivery. I orderd the part on a Sunday and received it on Tuesday-how awesome is that?!
4 of 4 people found this instruction helpful.
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Customer:
LeRoy from OLYPHANT, PA
Parts Used:
WP3977456
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Washer would fill with water but not start
Moved top control panel and pulled cabnet back changing switch,then reassembled,very easy,don’t forget to un plug
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Customer:
Richard from JAMESTOWN, PA
Parts Used:
3360629
Difficulty Level:
Really Easy
Total Repair Time:
More than 2 hours
The washer would drain, but was screaming while doing nothing else.
The tough part was replacing the front cabinet.
I did consult the video for help on replacing the clutch spring.
Thank you for that bit.

I admit to taking too much apart, most of the cabinet back can be left alone.
Some of the plastic wire keepers/routers suffered, as well as the console hinges.

The newly reassembled washer works without a hitch, and truely it took me about 4 hours over several days to dissamble and reassemble.
It is louder in the audible range than before, but very serviceale for another 20 years, saints willing.
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Customer:
john from GERBER, CA
Parts Used:
WP3977456
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers
start switch replace
i could not perform the repair because despite using the proper id numbers, i received the wrong parts from kenmore three times in a row. now i am trying to return the wrong parts which cost me 120.00 for the start switch, and the knob for the switch, so far. the switch was 40.00 the simple plastic button was (wrong) 40.00, and the wrong unidentifiable part, suposedly correct one, which also was 40.00. this, with the original 40.00 wrong switch amounted to the 120.00 that i am still trying to have returned. otherwise, the fix should be quick and simple, o yeah, its been three months.. you tell me if i am satisfied....
3 of 3 people found this instruction helpful.
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Customer:
Dorise from Donalsonville, GA
Parts Used:
3394652
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Socket set, Wrench (Adjustable)
a broken belt
my hany man did it....
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Customer:
Connie from BATON ROUGE, LA
Parts Used:
285805
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
leaking valves
We watched a video on YouTube; it was very easy . We had to use the mounting bracket.
3 of 3 people found this instruction helpful.
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Customer:
David from Kansas City, MO
Parts Used:
285805
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
The water was not switching properly, hot water was barely coming out.
Installed part, now it works great!
3 of 3 people found this instruction helpful.
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Customer:
JAMES from GREENSBURG, PA
Parts Used:
285805
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
Squealing noise when filling washer; water leak in tub; cold water filling slowly.
Removed screws from top control panel. Tilted panel back. Unsnapped two retaining clips and pulled entire washer cover forward. Turned off water and uplugged washer. Disconnected hot and cold water supply. Disconnected supply tube from water inlet valve. Disconnected electrical hook-ups to water inlet valve. Removed water inletvalve. Installed new valve being careful to use new mounting plate supplied and making sure screw holes line up correctly. Re-connected all disconnects and it works like new!
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All Instructions for the 11088732796
31 - 45 of 238