11088752799 Kenmore Washer Dryer Combo - Instructions

I misdiagnosed the problem as heater element because I did not have my voltage meter with me. The problem was the heat thermostat that senses temperature in the drum and burns out if it's too high. There are two other safety cut off thermostats that when triggered will reset themselves when the temp cools. All three should be tested before looking for something else, like the cycle selector switch; that one is not only more complex but very difficult to access. One is on the heater element itself, the other senses the temperature of air flowing out of the heater element. I believe this array of thermostats is similar on every drier. Each one should be tested with an electrical multifunction tester before guessing what's wrong. The drum thermostat, a $13 part, was the easiest to replace, once I got the back of the drier completely open, a not too difficult task. And, as I found out talking to a repairman, is the thermostat that most commonly fails. I will add that Partselect was most accommodating in providing advice and in authorizing me to return the heater element and refunding the overnight shipping fee. And their web site is terrific--the only drawback being you have to read it over thoroughly before concluding you are an "expert". I would work with them before any other vendors. Good luck!

Followed instructions other customers provided for hose installation. Haven't installed agitator dogs yet. Need to watch the video on your web site.

The video that was shown about how to perform the repair was spot on. I wasn't sure exactly what part I needed. I took the advise from you stating that these symptoms I described usually meant that the part I ordered was the correct repair In 65% of the cases. I was delighted to see that when I followed the instruction video, and the motor was removed, there was my coupling, In several pieces. At that point I knew that I ordered the correct parts.
Thank You,
Mario for Eastchester, NY.

Direct drive, no belt. Motor sounds like it's spinning but the agitator is not. Bought the coupling (that goes between the motor and the transmission) and replaced it in less than 15 minutes. Two screws and two clips to open the cover. Two clips to move the water pump out of the way. Two screws and two clips to take out the motor. Replace the coupling and reverse the steps.

Pulled hoses off, unclipped the remaining retainer clip, slid old pump off. Slid new pump on replaced the old retainer clip and put the new one on, replaced the 2 hoses, done. It took mabey 10 min.
The part got there in less that 24 hours from the time I placed the order, with standard shipping! I was impressed.

Used the video to remove the top and front. Removed the drum. Removed the spindle through the whole next to the spindle. Vacuumed a ton of lint in the dryer and vent pipe. Reassembled in reverse order. Easy repair and a good time to clean the lint.

Followed the video posted on the website. Everything went great - first repair attempt took about 45 minutes. Time consumed mostly due to the straps that hold the motor in place being very difficult to put back on and that the cabinet was a little difficult to replace due to the amount of rust around the bottom of it. Tried out the washer when done, and noticed a burning rubber smell. Took everything apart again, checked it, and everything seemed to be ok (made sure all four rubber feet were in place on the motor) so put it all back together again. Noticed the smell again so took it apart a third time, and when the motor felt pretty warm, decided to do an internet search for "burning rubber smell after replacing drive motor coupling." The answer popped right up - the replacement parts were not solid plastic like the original ones- they had metal on the inside of them, and needed to be tapped, a bit forcefully, with a hammer and socket until flush on the both the motor and transmission axles. Once the parts were flush, the straps that hold the motor in place snapped right on. Still a challenge with the rusted cabinet, but once all together again, worked perfect! Thanks to this site , I have fixed washers, dryers, and refrigerators and used them now nearly 20 years! I showed my daughter and granddaughter how to repair them and they don't hesitate to pitch in and help or handle the repairs on their own - again with much appreciation to this sitefor the accurate "how to" videos, the right parts, fast shipping, and great prices.

my hany man did it....

Remove metal cover; remove pump, remove motor, remove tub spin assembly; remove transmission. Remove clutch be removing retaining ring. Installation was reverse. No problems, part worked like champ.

Note: Called Sears to see if I could get the part locally. Turns our I had to call an 800 number. Lady said that the part was not carried and would have to be shipped from warehouse. Tried to sell me some discharge hoses. Then said the part would cost $65 before S&H. Told her I didn't want to spend that much, she asked how much I wanted to spend and seemed upset when I told her your price. She didn't comp it, just said that theirs was an official part from Sears, blah, blah, blah. Anyway, thanks for the great service!

Removed door gasket that was on the door. Replaced with newer gasket (was a tad bit too big, so it slipped off as well.) Added some electrical tape to hold it on. Works like a charm.

The dryer would dry the clothes fine and run through heat cycles and cool down. The timer would also run down, it just would stop even thought the heat stopped. To repair, I took the back off the timer portion of the dryer. At first I panicked. I did not see any part that looked like the new one I just ordered. I searched the internet and found that the original part looked like a black plastic loop with a black and orange wire connected to it. The part I got was the new design. Then I couldn't figure out if it mattered which end I hooked to the black wire. Another internet search showed it doesn't matter which way current flows through a resistor, so it didn't matter. Hooking in the new part was very easy. The time it took to get the information to identify the part, and determine if it matter which end to hook up to which wire took the longest. I would recommend PartSelect put a picture of the old style right beside the picture of the new style. Also would like them to make clear it doesn't matter which direction the Timer Power Resistor went in.

First used wet vac to get water out. Unplug electrical cord. Shut off water and unhook lines. Unhook drain tube. Flip over on side. Take belt cover off. two screws.
Took photos of parts removing just for re- install. Ordered parts from part select.com. Came in Two days. The dealer was on 12 days I gave up on them. I removed actuator two easy screws and pulled off electrical connection no tool needed. Then removed pump three longer screws Than other part. Make sure to label them in a ziplock baggie. Plus I removed hose clamp with pliers slide Back on hose and pull hose off. Then remove electrical connection on pump. If it makes you feel better label each with masking tape so I know where each connection goes. Then replace pump first with new one. Make sure you push it in hard then the screws. Don’t over tighten. Plastic parts break. Hook back up hose slide clamp back over fitting end with pliers. Hook up wire connector. Next hook up actuator. Two screws wire connector and your done. Put belt guard back on. Socks can get caught under washer get in belt and cause major issue. Then you need to reconnect water lines. Make sure hot goes to hot. Cold to cold. Drain hose hook back up. Plug in power cord. Now the fun part. Run a diagnostic and then calibration. See you tube videos it’s like 3 clicks to left then two to right with selector knob. Write down the exact amount of clicks and steps. It works. Be sure to turn knob 4 times to left to clear it like a combination lock. Don’t let the noises scare you it makes all
Kinds of sounds while calibration goes on.

I would not ever consider this a repair. The dryer filter cracked because of my wife put it in loosely. The new one just fit right in.
What was so good about the entire process was how quickly I recieved the part. A matter of two days.

Excellent and super easy. Owned the box and snapped the new one in. Ready for laundry again in a matter of minutes.

Didn't need a repairman for this project! Ordered the part (seems like on Sunday) and got it really quick (the next Wednesday). Opened the package, placed the part where it was supposed to go and shazam!!!! Fixed it was quick and easy!