11026182029A Kenmore Washer Dryer Combo - Instructions

Removing top console control panel, deataching 2 clips and removiong the entire box to get access to the agitator and the direct drive, one part on the top and other on the bottom of the washer,removing top cap of the spinner got access to the agitator. Using 1/2" socked and pliers remove & rep[lace the agitator. for the direct coupling: remove the water pump (2 clips) 1/4" socked & screw driver remove the electrical Motor, remove & replace the direct coupling, put all removed parts back toguether, reasembly the box ataching clips on place, console panel Install, perform operational check, was good I have the washer running like a new machine.

There are 4 tabs that come from the main agitator body through the center & lock into the centerpiece that holds the directional cogs. They have a tab similar to a cable tie that can only be put on once. They need to be clipped before it will dissassemble & reassembly is difficult because they need to be timed to reattach the round center cog plate. Maybe cut off 2 of them & taper the other 2 them for easier reassembly.

I had no idea what the problem was...other than the drum would not spin and it made a horrible noise...so I figured the motor was still good. I figured the repair man would charge me $200 and a new washer is $300...so what have I got to lose? First, I unplugged the unit. I started by removing the top control box by removing two screws in the back of it. Once off, there are two big clips which hold the body in place. That came off easy. I removed the back next and now had everything out in the open. I disconnected the exit greywater pump which was easy with two snaps. I tipped the unit on the side and removed the motor - also attached with two snap on clips. Between the motor and the gearbox there is a shock absorbing coupler which consist of two white plastic rings with 3 fingers each. These interconnect with a black rubber piece. Once of the white rings was cracked in half and one of the fingers was broken off. So that easy to figure out. I ordered a new coupling on partselect on Friday afternoon. On the next morning, Saturday, Fedex showed up with the replacement part. I was pretty amazed at the fast service since I only paid $7 for ground shipping. Anyway, I put the new coupling on and put the whole thing back together...we've run a dozen loads since without a hiccup. Beats dumpstering the unit or calling a repairman. I spent about an hour to take it apart and about an hour to get it all back together. You definately need a good socket set, screwdrivers. Good luck.

I actually didn't remove any of the panels. I tipped the washer at a 45 degree angle to the back and side to release the motor clamps, unhooked the power to the motor and removed the two drain pipes from the motor.

Once I had all of that removed, I was able to pull the motor away from the transmission and put the new coupling pieces on. The hardest part was holding the motor up (it is fairly heavy and cumbersome to hold while the machine is tipped like that). The pieces didn't go on too easily either. It would have been ideal to have at least the front panel off to use a hammer more easily. I did manage to get it on using a socket and a hammer. With some light taps it went on.

Next I put the hoses back on, the power, the bottom motor clamp, and then wrestled for another 30 minutes getting the top motor clamp on.

The clamps are the metal like springs that hook into the transmission and then spring tighten the motor to the transmission. Then there is a little screw that holds it in place... Not easy to see from any angle, and that is where having the front panel off would be ideal.

I've NEVER worked on a washer before and I accomplished this by myself in about 2 hours. I think if you are sure this is the problem, fix it yourself. Best 20 bucks and 2 hours I spent this month by saving a couple hundred on a new washer or repair person.

Very easy and cheap repair. Hardest part was getting cabinet back on. Watched u tube video before and easy and quick to do take off cabinet, in clip motor and slide new motor coupler in. Put back together

Same as described on your video. Very simple

Relaxed and Clutch assembly. Also replaced coupler while I had motor and driveshaft out. About a a one hour fix. Works perfect now.

Second time I did this. Same repair about 4 years ago. Pretty easy. Take the cabinet enclosure off, take pump off, remove motor and replace the coupling. Since the coupling is now reinforced with metal, a little more difficult to get on the drive shafts of the motor and the clutch drive?. $20.00 saved me $500.00 for now with a relatively easy repair and hopefully with reinforced part, it will last a little longer.

Unplug power cord. Turn off hot and cold water to washer. Disconnect water lines at the back of the washer, but mark which is hot and cold on the hoses . Remove drain hose from the sink tub or sewer line but keep it elevated so the water don't run out. Tip over on the backside but put something under the back side like a tool box to keep the top elevated a little bit, but not on the control panel just below it. Now remove the two screws that are in the motor retainer. Now pry motor retainers loose then lift out motor and remove old coupling. Now install new coupling. If it is a little tight on the shaft, use a deep socket a little bigger than the shaft to tap them on. Line up coupling while putting motor in place. Then snap on motor retainers. Look at the coupler make sure it is straight and not s shape. If it is s shape, remove and tap coupler on shaft a little more. If it is straight then reinstall the two screws you removed in the beginning from the motor retainers. Hook up drain line, water lines hot to hot, cold to cold. Then check for leaks on water lines. Plug in ,turn on, if it sounds ok. Don"t stand there, wash something.

I removed the top cap of the agitator which is actually the fabric softener dispenser.It comes off by hand.Under that was some type of a cap or a seal like piece of plastic.Also removed by hand.Under that I saw a 9/16 bolt head.I took that out with a socket set and a couple of extentions.Now I was able to remove the cup shapped part called the AGITATOR CAM ASSEMBLY. In this part are three comma shapped pieces of plastic.Sorta looked just like a big cashew nut.On these pieces there are little teeth which when working properly will swing out just a bit and lock into the agitator itself and this is what makes it move back and forth(or agitate). Well the teeth on mine were rounded off and would not grab the agitator.So I go to this stores web site by doing a GOOGLE search for my machines model number and this GREAT web site had an exploded view of my machine showing the exact parts by name and number that I needed.Great price ,supper fast delivery.Really I had these parts within 5 days of placing the order.I put them in and it went back together just as easy as it came apart.I called it a bit difficult because I had no idea how to take apart a washing machine and I didn't know what I was looking for when I got in there.I got lucky.

First I removed the cover but not the back. Then I removed the water pump by useing a flat head screwdriver to remove the clips. I did not have to disconect the water hoses. Then I used a driver to remove the motor clips and pulled the motor off. You need to put something under the motor to support it until you remove the screws holding the brackets. The coupling came off with ease. I replaced it with the new one using a spark plug socket to tap it onto the motor. I did the same thing to the other half that attatched to the gear assembly. It will be easier to put the black rubber center on the gear assembly then line it up with the motor by turning the blades. Then I put everything back in reverse order. Very easy job.

Thank you for asking me how it went. the washer would not spin or pump water out, so I put it on its side and saw that the coupling was bad.
so I found you on the internet, thankyou very much, and put a order in for the part. well waiting for the part, I took the old coupling out it was easy, there was two metal bands one on each side of the motor took them off two bolts holding a plate on, and had old coupling in hand. and it was easy to put back with the new coupling. I enjoyed working on it. Dennis

Based on all the other info here, I thought "ah-ha! I need to replace the clutch assembly". So I ordered the part, it came the next day (to Vermont, even!) and started to disassemble the agitator, motor, etc. just as shown in the video. I don't think I would have attempted it if it had not been for the video. It made the process seem very straightforward and easy, as long as you are comfortable using a socket set.

That said, there were some fairly minor differences between my machine and the one in the video, so your repair might differ a little. First of all, I did not need one of those spanners / tub wrenches (whatever they called it in the video-- the thing he hit with the sledge hammer) to take off that nut under the agitator. I didn't need to remove it, and the drive axle just pulled right out. Second, you really don't need to remove the motor mount. Just take the motor off, and then go right to removing the three bolts on the transmission.

Actually, my problem turned out to be NOT the clutch assembly, but the little plastic gear things that go between the motor and the transmission, fitting into that rubber ring thing. I lifted the motor off and one of them was sitting there in pieces! You can easily order this part, and it's even easier to install than the clutch assembly. The plastic pieces are reinforced with metal now, which seems like a good idea.

All in all, this was a fun little project, and now I am under the (probably false) impression that I can repair any problem with washing machines!

The video was well made and made repair easy. I like the fact the video also showed how everything went back. The most difficult part and most time consuming for me was putting the washer cabinet or housing back on. I had a hard time lining the sides onto the slot to lock in place....the minor cut on finger sustained during the process was worth it. It saved me from buying a new washer and the whole family are happy that they don't have to wring out the clothes before putting it the dryer. Thank you!

Open lid,remove softener cover on agitator[grip and pull-up gently] [inside] grip and pull-up on softener dispenser cap with seal,you see the bolt,fit a 7/16 or a 11mm socket on your extension and remove the bolt,reach in and lift unit out gently,place on workbench/area or floor and gently but firmly remove top portion then with thump and index finger push out on the two small tabs[or one at a time]to reliese the agitator.[broken dogs inside,remove and clean]a small rubber "O"-ring is below,replace with a little silicone grease to keep in place and on the contact surface and metal spline for the agitator.place all four dogs in the kit[hold up-side down{dogs will not fall out}sliding top portion over and lock in the two tabs.you are now ready to reassemble.