11099576200 Kenmore Washer Dryer Combo - Instructions

After removing the 2 phillips screws at the base of the control panel, I flipped the panel toward the back. Using a screwdriver, I popped off the spring clips, releasing the cabinet. I removed the 1/4" hex head screw on the spring mount and removed the old spring and replaced with the new. I repeated this with the other 2 springs. The spring bracket in the rear also holds the tub balancing spring. It is easily replaced while replacing the suspension spring.
If this didn't fix the problem, we were going shopping for a new washer. After this repair, it operates like new!

Followed the video instructions. Had no problems. The video was accurate.

I removed the back of the washer, removed the old water inlet syphon, replaced it with the new one, and, with some difficulty, replaced the back of the washer, reattaching all of the parts to it.

diconnected water supply and discharge, unplugged the unit, removed the aggitator, laid the washer on it's back, romoved the hoses from the pump, took out 3 bolts, removed the motor/transmission and replaced the clutch and put it all back together.

just like video showed really helpfull

Unplug electrical cord, disconnect water inlet hoses and drain line at rear panel. Move washer to garage or larger work area if necessary. Disconnect control panel from top of washer cabinet by removing the two screws at the front corners of the control panel. (The control panel can now be flipped up and back when you are ready to remove the cabinet assembly.) Disconnect the rear panel from cabinet assembly by removing attaching screws at bottom of rear panel (and along the vertical edges if any screws are installed there). Either slightly lift the rear panel up off of the two clip brackets that attach it to the rear top edge of the cabinet assembly, or if need be remove the clips from the cabinet slots. With the rear panel loose, slide the control panel assembly slightly towards the rear and up to disengage it from the cabinet slots, then tip it up and back, away from the cabinet. The cabinet assembly (with top attached) can now be tipped forward and away from washer to expose the internal workings. (It may be necessary to support the rear panel and/or control panel.) The water pump is attached to the front of the motor by two spring clips. Disconnect the two water lines from the pump, then remove the two spring clips. Pull the pump forward off of the shaft extending out of the motor. Install the new pump, then assemble the washer in reverse order. (I was unsure where the leak originated on my washer so I completely removed the rear panel which entailed disconnecting from it the electrical cord fitting, drain and input water fixtures and various other brackets. Pump replacement can be accomplished without completely removing the back panel.)

Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy repair.

I did the repairs after watching a few videos on this web site and it covered everything I needed. Went well and the parts were perfect.

I was familiar with the Kenmore / Whirlpool direct drive mechanism but at first I could not determine how to release the console. I finally found the end cap trim pieces would pop off revealing the 2 screws that hold the console in place. After removing them the console flips up and over the backboard. I then removed the 2 clips that hold the cabinet to the backboard, unpluged the lid switch connector and then tipped the entire cabinet forward and off the frame. This gives you access to the entire washing machine mechanism.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.

The most difficult part of this repair was making sure I purchased the right part !!! Part Select.com has a great website with pictures of almost every part you could ever need. I was able to select the right part and from there the repair was easy.

I identified the correct catch of the three that were included in the package by matching its number to that on the old catch that I had pried out of the door using a flat screwdriver. I centered the new catch over the square hole in the door and pressed it into place. Then I used some needle-nose pliers to twist and remove the metal pin that fits into the catch from the main dryer housing. I replaced that with the new piece included in the kit, gently tapping it into place with a hammer. The repair complete, the door worked perfectly. Thanks for your help and for the speedy delivery of the kit.

unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.

remove control panel on top back by removing two screws on base. remove two screws in back and lift off control panel. unplug wires from timer. pull knob off shaft and remove two screws under it. timer comes out. reassemble making sure to put knob on with flat spot on shaft and knob in correct position so cycle is displayed properly. real easy job.

I tried to remove the outer console to get to the tub wear pads easier. This proved difficult for me for some reason. So I tipped the machine on its back at about a 45 degree angle. You will see the tripod support holding up the tub. The pads lie in between the bottom of the tub and on top of the tripod support . You won't be able to see the pads since the are on the top of the support, but you will see the two insert tabs of each pad sticking out. There are about 120 degrees apart from each other. I pushed up on the tub and slipped the piece of wood in between the tub and tripod support close to the pad. Taking a screwdriver and hammer I punched out the wear pad insert tabs. You can replace the old pad with the new one by using some force with your hands. Some pop right in and some you need to use a little leverage, maybe with the piece of wood you used to hold up the tub. Be careful not to get the pads greasy, keep clean as possible. Worked great.

Coupler is design to break when washer is overloaded or out of balance. Saves the motor from being burned out. Very easy repair. Unhook washer hoses and electrical plug...tip washer on side if there is no bottom to washer instead of removing side panels. Unhook clamps to water pump using flathead screwdriver. Water pump comes off without unhooking either of the two hoses. Remove 2 electrical connections and two clamps from motor using socket and screwdriver. Motor pulls out very easy...make sure you are holding motor so it does not drop onto floor. Remove motor mounting plate with socket. Remove old coupling using stubby flat screwdriver from both motor and transmission shafts. Install new coupling on transmission by placing a large socket onto plastic piece of new coupling and tapping lightly with hammer until flush with shaft. Install rubber piece of coupling...tap new plastic piece onto motor shaft using socket and hammer. Reinstall motor mount. Turn motor shaft so coupling pieces are aligned. Reverse order to reinstall motor and pump. I tilted the tub slightly when reinstalling the motor and pump as it is a tight fit...just be patient during this step.

The last step in this process is to go tell your wife that she in fact is NOT getting the new $2000 front loading washer and dryer set she saw at Lowes because you just fixed her washer for $20 including shipping.

It really is an easy fix...takes longer to unhook and move the washer than to replace part. Thank You Partselect for your excellent website and speedy shipping of product.