11080764000 Kenmore Washer Dryer Combo - Instructions

The repair was fairly easy. The most timely part of the repair was removing the twelve screws from the back panel to expose the repair.

Replaced pump without disassembling the cabinet or disconnecting motor or any other parts.

Disconnected power, drain, hot and cold water lines. drained lines to pail before taping to top of unit.

Tipped the unit to a 45 Deg. angle, leaning the top side edge onto a stool so that pump presented well at the raised bottom edge.

Removed hose clamps at pump suction and discharge ports and drained water into a shallow soaking pan. Kept clamps on hoses to facilitate reinstallation of pump.

Removed spring clamps at front and rear of pump housing.

Wiggled motor shaft away from coupling in pump. This is a friction fit, so no parts removal was required and no parts "come loose" in the process.

Wiggled new pump housing onto the motor shaft after checking square shaft alignment with respect to square female coupling on pump.

Pushed and twisted hose ends onto pump suction and discharge ports, then pulled spring clamps down over hose ends at pump ports.

Reset spring clamps so that they were aligned and square with pump ports. Reconnected power, drain, hot and cold water line connections.

Washer ran as before but without leaks this time.

First, I removed the softner cup from the top of the agitator. Second, I removed the plastic seal by pulling it out. I then used a socket to remove the bolt holding the agitator down. I then removed the agitiator from the machine and seperated the upper and lower agitator by placing my feet on the lower agitator and pulling up. The dog-ears were in the upper agitaotr section and easy to see and replace. I re-assembled in reverse order. The whole process took less than 30 minutes.

The tub was out of alignment and water fell behind it and onto the floor. My brother-in-law suggested my problem could be the tub balancing spring and when I moved my washing machine, there it was on the ground.
The schematic does not show where it hooks up. So after I did what I thought looked right, the machine still did not work properly. Then I replaced the three suspension springs and that didn't solve the problem.
I found a whirlpool "do-it-yourself" repair book at the library and was prepared to tear into the machine. However, I did not have the tub balancing spring in the correct spot at one end. It hooks up from one of the outer bracket to the back of the housing unit along between the legs. There is a hole that had rusted through. I simply drilled a new hole nearby and low and behold it works!
Easy fix - the frustration was with the poor schematic.

I'd noticed for a while that our 15-year-old Kenmore washer was filling slowly, but when it started to take 30 minutes to fill to the "medium" level, I knew something was really wrong. There was plenty of water pressure, so I replaced a hose that was loaded with minerals and cleaned the filter (also clogged with minerals). But that didn't help! So I ordered a new water inlet valve, and replaced that. There's nothing tricky about the repair -- the hardest part is opening and closing the washer, for which I found instructions online. (Even so, it's the most time-consuming part of the project.) The result is the washer now fills as fast as when it was new. Just for fun, I took apart the old valve and expected to find it encrusted with minerals, but it looked fine, so I'm not sure where the actual breakdown was. But since the part only cost $25 -- less than a service call, for sure -- I was very happy to use a half hour of my time and keep the machine going a while longer.

Measured resistance on thermostats & heating element. Found thermostat open so ordered replacement part and heat again.

I took a ¼ inch nut driver and removed the rear cover from the unit, and then used a continuity tester to determine which safety device was open. According to the schematic there was one non-resettable safety device in the heating circuit, and that was open. The kit that I ordered came with thermal cutoff and a thermostat. I replaced both parts and the unit now operates normally. While I had the dryer open I thoroughly cleaned the dust and lint from the unit and also the 4 inch vent pipe. I ordered this part on Friday morning and received it early Saturday afternoon.

Washer is 29 years old. Found that tub spring hooks into a simple (non-reinforced) hole in the base frame, and it had worn the hole through through the edge of the frame (key hole style). Due to age and low cost of parts, ordered all suspension springs, brackets, & pads. Once they arrived, took the tubs out (first time for that), found that the suspension pads looked fine, but the wear pads showed a lot of wear and the front one was snapped in the middle, perhaps an after effect of the spring failure. From my lack of attention, initially tried to get front pad into the wrong set of holes, a bad fit; corrected. Simply drilled a near-by hole in the base frame for the tub spring.

While the tubs were out, took them outside and scrubbed them clean. Also cleaned agitator parts using bottle brushes. Followed the PartSelect videos and owner comments for procedures, methods. Found that some miss some important info, but if you watch others you can combine the info to find what you need re disassembly/assembly.

At one point while attempting to remove the outer tub, did not realize that the screw that holds the rear spring bracket to the tub also holds the tub to the suspension plate.

Took me most of a day for the whole process, and I ended up with pulled/spasmic muscles from all the bending over, mostly from cleaning parts I think. Very helpful to have the parts breakout drawings, videos, others' experience.

Unbalanced load was creating a knocking sound (as if the clothes load was unbalanced). Dismantled the washer to find that one brackets had rusted out. [FYI: 3 bracket at 120 degree apart (for the 360 degree circle)]. I found that the hole (on the bracket) where the spring holds was gone. Purchased parts. Replaced them (spring, bracket, screw). Reassembled washer then ran wash for a cycle. Successful fix.

First, remove the back panel of dryer which is about 10 screws. Then remove the 2 thermal switches, one is above the heating element and the other is where the hot air comes out. They are both really easy to get to and the pictures on Part Select.com are identical, so you can order the part first and then just "match them up" if you are not sure what to replace. Oops, the first step is to unplug the dryer.

The old catch on my dryer door was gone and I was keeping the door closed using tape. I ordered the part and it arrived with no hassles in about 5 days. The repair was too easy. I just popped the new catch in place. It took all of about 30 seconds to complete using no tools. I wish all home repairs were this easy.

Unplugged power cord and disconnected water lines; note which is hot/cold. Washer was then tipped on its front. Discharge hose was disconnected. Washer was then rolled over onto its back as this would put the pump on top for much easier removal.

Pried off two clips attaching pump on motor using a flathead screwdriver. The rear clip was done by touch. Unplugged wiring plug from motor. Using an adjustable wrench (socket set would have worked better), remove two screws holding 2nd set of clips attaching motor on transmission. Then pried off clips.

Removed old coupling from transmission shaft and motor shaft, plus middle 6 hole widget thingy.

Installed new parts on transmission shaft and motor shaft with fingers pointing towards each other. Using a small hammer, tapped the parts onto each shaft. Placed 6 hole widget thingy on the transmission part, and then rotated motor so motor part would fit in remaining three holes.

Replaced clips to hold motor on transmission and reinstalled screws holding clips.

IMPORTANT: Replace motor wire now. I forgot to do this and after the tub was filled with water, realized that, and since the pump was also disconnected, could not get the water out. Had to get wife to hold washer up while I crawled underneath to reattach motor wire. Learn from my mistake!

Attach pump onto motor and replace clips. Double check everything is back in place.

Roll washer onto front side. Attach discharge hose. Tip washer back upright. Reconnect water. Reposition discharge hose and plug washer into power.

First try it smelled like something plastic was burning, but I think that was the old part shavings getting ground away.

First my son and I moved the dryer to the garage as we believed there would be a lot of lint possible during disassembly. Used a flat head screwdriver to pop the top from dryer housing. Then removing 2 nuts to facilitate the removal of the front of the dryer. The drum was able to be removed to diagnose the offending drum roller wheel. The drum roller wheel has experienced a failure as it had melted off of the metal spacer. Removing it and replacing with the new one was pretty easy. We then used a shop vac and an air hose to clean out all the lint, coins, paper clips and lost jewelry. Surprisingly there was not a single sock in there. Put it all back together in reverse order and plugged it in and now spins like a dream.

I took off the front panel via 2 screws on the inside of the dryer with the top panel in the maintenance position. Pulled out the tub(cut my hand pretty bad in the process but continued). Did some cleaning and I had to google how the belt tensioner goes into place. Rather difficult on your own i held the belt and placed the tub back into place while placing the belt around the tub putting it in the correct area. thats pretty much it and began reinstalling the parts i had removed.. easy fix now that i have done it once. This is all after my landlords said they werent replacing it and just to have this one hauled off, so all in all i have a 26 dollar dryer now:)

Wife said the drier was not heating. I looked on the internet and found Parts Select. Followed the instructions to test the heating element, thermal cut-offs, and thermostat. This is really easy, you just touch the terminals with the voltage meter to see which ones are not transmitting current (with the drier unplugged). One of the thermal cut-offs was not transmitting current so I ordered the part Sunday night and had it by Wednesday morning and put it on it about five minutes. Steps:

1. Unplug drier
2. Unscrew back of drier
3. Unplug wires from terminals of the parts shown in Parts Select instructions (one at a time)
4. Get a basic voltage meter (I bought a cheap one at the big box store)
5. Test terminals (touch the red terminal on the voltage meter to one side, black to the other)
6. If the needle moves to the other side, the part is OK, if not order the part and replace.