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11088495820 Kenmore Washer Dryer Combo - Instructions

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All Instructions for the 11088495820
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Customer:
Debra from Milton - Freewater, OR
Parts Used:
W10814296
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set
leaking from tub
First I turned off the water and unplugged the washer from the outlet. I took the two screws off the console and turned it up to undo the clips that hold the cabinet to the back. I took out the 2 phillips screws at the top corners of the back. I was then able to pull cabinet off and not have to remove the console, but carefully slid it to the side, as ther wires were still attached.
Pried off agitator cap & reached into agitator to pry out another cap to access 7/16 bolt. Checked over the agitator parts for wear (dogs) Took agitator, top outer (white) and inner (brown) tub rings off.
Sprayed lots of liqid wrench around spanner nut and drive block and gave it time to work. Used spanner tool to get spanner nut off. Hard work. Pounded and pounded and pounded and pounded with hammer. It gave a tiny bit. Then I got an idea: I pounded it back the other way, as you would to tighten. This helped. I then pounded back the other way and did this again. It worked amazingly well.
Got to drive block and it was rusted out along the bottom and also hard to get off. The diagram showed a "lock" (horseshoe shaped thing) on top of it, but mine was all in one piece but I couldn't tell that. I sprayed and pryed and pounded from the bottom and it split in half. It needed to be replaced anyway.
The inner tub was also hard to get out and I used some dish liquid. I pushed down, (using the rags here, the edges can cut you). I twisted, I pulled. I pushed, I pulled, I cussed, and begged. I then went to bed and then next day I pushed backwards and forwards and side to side & finally it came off. Then I undid the brackets on the bottom of the outer tub along the bottom and disconnected the clear hose in back. When loosening the black hose clamp in front to the pump, water started to come out of the hose so I grabbed a cool whip container to catch it. It smelled yucky. Once I had the outer tub off I put the new seal in, using some plumber's grease to help get ithe tub over the shaft..Then I hooked up the hoses & brackets on the bottom of the outer tub. I cleaned out the outer tub, as there was crud in the bottom. Then I poured about 5 gallons of water in it to see if the seal was set in right. Make sure the drain hose hasn't fallen out! (You can leave this water in the tub, you'll find out why) I cleaned up the rust on tube of the inner tub with steel wool and inspected everything else. Something didn't look quite right about the outer shaft that goes around the spin tube. It looked like something should go there. I discovered there SHOULD have been a seal there but one was never put in. So I put one in. I used a little grease to help put the new drive block on, and tightened the spanner nut with the spanner wrench. I put everything else back on EXCEPT for the cabinet-with the console attached. Ha Ha All the other directions I read wrote to take the console off first. If I had done that I wouldn't have been able to do the most important part of the job: testing the result. I finished filling the tub to the lowest water level to watch it go thru it's cycles and checked for leaks. If the console was "flopped over" the back how can you check? (I don't play with wiring)
I turned off the water & unplugged the washer and slid the cabinet on.. I tipped the console back to access the large gold squiggly brackets that hold the cabinet to the back and reattached them to the back, by removing them, hooking them onto the back, and snapping them into place. I double-DOUBLE checked to see if anything had come loose, then slid the console first on top of the back and put the two screws back in. The screws on my machine are not covered up by the end caps, but they are at a wierd angle, so I held the console up slighly and started the screws first. As they tightened down the console slid into the holes on the cabinet.
There is a small sppliance shop in my town & the guy loaned me the spanner wrench. It was very nice of him.I guess I will have to give his & his famil
37 of 45 people found this instruction helpful.
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Customer:
Jonathan from Arlington, VA
Parts Used:
285805
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers, Socket set
Washer filled v e r y slowly
I'd noticed for a while that our 15-year-old Kenmore washer was filling slowly, but when it started to take 30 minutes to fill to the "medium" level, I knew something was really wrong. There was plenty of water pressure, so I replaced a hose that was loaded with minerals and cleaned the filter (also clogged with minerals). But that didn't help! So I ordered a new water inlet valve, and replaced that. There's nothing tricky about the repair -- the hardest part is opening and closing the washer, for which I found instructions online. (Even so, it's the most time-consuming part of the project.) The result is the washer now fills as fast as when it was new. Just for fun, I took apart the old valve and expected to find it encrusted with minerals, but it looked fine, so I'm not sure where the actual breakdown was. But since the part only cost $25 -- less than a service call, for sure -- I was very happy to use a half hour of my time and keep the machine going a while longer.
33 of 36 people found this instruction helpful.
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Customer:
Richard from Newark, DE
Parts Used:
84867
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Washer would not spin on any cycle. The pump still work so it was not the belt.
The wig wag selenoid was not shifting the transmission to the spin mode. Using a 5/16 nut driver remove the two screws holding the back access panel. Using the same driver remove the set screw holding the wig wag onto the shaft. Lift the part off the shaft. If it is hard, using a small pry bar. Install new part and reverse the process.
34 of 44 people found this instruction helpful.
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Customer:
Bill from Houston, TX
Parts Used:
279570
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Dryer door catch broke
The old catch on my dryer door was gone and I was keeping the door closed using tape. I ordered the part and it arrived with no hassles in about 5 days. The repair was too easy. I just popped the new catch in place. It took all of about 30 seconds to complete using no tools. I wish all home repairs were this easy.
35 of 49 people found this instruction helpful.
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Customer:
charles from parker, CO
Parts Used:
279827
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Screw drivers
had to replace the motor
Follow the advice given in the partsselect website. However, while removing the blower, my hand slipped into the housing and cut my thumb. Connected the wires to the junction box on the motor but didn't realize that the contacts would hit the drum when reinstalled. The original junction box was at a 90 degree rotation relative to the new box. When trying to test the breaker tripped. Using the multitester I found out that I burned out the thermal fuse, and froze the door switch. I replace both those parts and started the dryer and could hear a grinding sound. Inspection revealed that the housing of the motor was rubbing against the drum. Removing the drum yet again, I rotated the housing and replaced the drum. The dryer was finally working well.
30 of 42 people found this instruction helpful.
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Customer:
Marni from Buhl, ID
Parts Used:
WP353244, 285805
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
water overflowing when filling
I ordered the parts at a minimal cost compared to the repairman's quote, they arrived in 3 days. I used the laptop and put it right next to where I was working so that I could follow the directions step-by-step. The instructions were easy to follow and showed you right what to do so I never had any questions. My washer had a slightly different configuration but I figured it out. Replacing the parts was simple, take one off, put the other on. Putting the washer front back on was a little tricky, I had to have my daughter help me hold it in place while I wiggled it around to make sure it was just right before I screwed it back together. It was easier than I thought it would be. I told my husband I loved the internet, I would never have been able to do this job without the instructional video. Thanks PartsSelect!
34 of 54 people found this instruction helpful.
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Customer:
MARK from MARION, MA
Parts Used:
285805
Difficulty Level:
Really Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
Water constantly dripped into washer when it was off.
Turned off water and pulled power plug, Then unscrewed hot and cold hoses from washer.
I took off the top control by undoing the 2 screws in front and then the two screws on the back plastic latches. Mover it forware and took off the 2 screws on the bottom of the back which came up and off easily. Undid the two screws holding the Water valve to the back and undid the water outlet tube and the wireing. Replaced with new valve and reattached tubing and wires. Screwed back on and reattached controls.
Actually was very easy even without repair manual to the washing machine.
24 of 25 people found this instruction helpful.
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Customer:
Kenneth from Wilmington, IL
Parts Used:
W10820036
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
Lid closes, switch wouldn't turn on machine.
Used toothpick for a year to push switch acctuator far enough to engage switch. Broke my foot and found time to order part thru PartSelect. Went from cast to boot and received part 2 days after ordered. Had difficulty with foot and getting to switch. Went back into PartSelect and figured out how to dis-assemmble panels thru the diagrams. Time on my job doesn't, just that their service and expertise that is available to everyone is there to use. Broken bones or not, I will always get my parts and advice from PartSelect. Thanks to PartSelect.
31 of 47 people found this instruction helpful.
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Customer:
Ernest from Beaumont, TX
Parts Used:
279827
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Dryer would quit before the end of the cycle
My wife reported that the dryer was not working. I checked it and it seemed to work fine. This went on for about a month or two. Every time I checked it, it started just fine.

Well, she threatened to go buy a new dryer, I took her more seriously. I thought perhaps a thermal protection was the cause. But when I dug into it, I learned that when those trip out, they are permanent (have to be replaced).

I finally noticed loud humming sound the motor made at start-up, when it failed to start turning on one occasion and eventually tripped out the motors thermal protection.

I ordered the new drive motor form PartSelect.com.

Replacing the motor was fairly easy if you like to take stuff apart. One thing that I had not anticipated was that the two foam gaskets on the exhaust duct were dry rotted. I went to my local part supplier to get them. They did not have them in stock. :( While I was there, I asked how much the motor was, they wanted $50 more than PartSelect.com :D

I put it back together without the new gaskets, and it runs like new. I ordered the gaskets from PartSelect and will add them when they arrive.

My wife is happy again, she can bust out the laundry in one day; it had been taking here all weekend.

I learned to take her at her word.
24 of 28 people found this instruction helpful.
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Customer:
Doug from Manitowoc, WI
Parts Used:
279827
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Socket set, Wrench (Adjustable)
Push start and the motor would hum.
**** Remove power cord from the wall****

As said earlier, you will need to lift the top. Drop the two screws holding the lint shoot and pop the top by sliding a screw driver into the corner on the front. Lif tthe top and rest against the wall behid the unit. remove the two (4 total) screws at the top and bottom of the front door assembly.
Place sometin under the front portion of the drum. At this point you'll see the need to clean everything! :) Slide the belt off and around the drum, (take note of the routing it takes.) Remove the drum by gently pulling it towards you. Set it aside. Clean more. :) (It is nice to have a vacuum handy.) At this point you really need to get to the rear of the system. So I tipped the top back down, and spun it around. Removed the rear panel and cleaned some more. (15 years of a lot of lint in there!) Then you'll need to remove the rear cover on the left side, covering the blower impeller. Get read for a whole lot of debris. Vacuum again. So now you have the motor exposed in the front and rear. You need to remove the impeller by turning that clockwise to loosen it. The trick is holding the shaft in place from the front at the same time. I used an old rag and wedged it into the impeller edges and worked it around until it jamed up. Once the rag was wedged pretty good, I went back to the front spun the shaft. Then you can remove the impeller by hand. Vacuum more. You may get by without having to remove the lint shoot completely, but I did just to clean it up more. I did have to remove two screws in the upper corner near the top of the lint shoot. (Basically the hold the back in place.) I took a few notes at this point about the wiring harness. Used a heavier screw driver (standard), You can push down on the clips that hold the old motor in place. Then work it out the front. Clean more. The new motor is not an exact replacement slightly differnt but the instructions with it were ok. Follow them for the correct wiring. You will need to remove one wire and cut and recrimp a spade lug or two. I used ty-wraps to secure the lines back in place. Look closely at the diagrams and make sure you set the motor down in the same direction the instructions say, if you twist it slightly it will sorta lock in place where it needs to be. Re-install the hold down clips to the front and rear of the motor. Clean up your impeller, and reinstall it too. Then basically reassemble the dryer...tracing your steps backwards. This isn't really difficult, it just takes time and as you can see, you will/should clean as you go !
22 of 26 people found this instruction helpful.
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Customer:
Sam from Robertsville, MO
Parts Used:
285805
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
valves allowed water to overflow during the rinse cycle, sometimes took forever to fill.
I removed the screws holding the control unit down, removed a couple at the rear,
Disconnected the electrical clip that plugs into the top, under the control unit.
This allows enough slack to pivot it ( the control unit) upside down and get it out of the way enough to remove the spring clips that hold the top to the back.
Popped out the two clips that hold the back to the top.
Pulled the back out, up until the plastic soap dispenser , (which is attached to the back) hits under the lip of the top.
This does not allow enough room to get to the valves.
I finally figured out you have to lift the entire top up high enough to clear the back while pulling it ( the back) out.
Disconnected the hose clamp, electric connectors, installed the new valves into the supplied mounting plate replaced the valves .
Re -connected the hose and electric connectors and re assembled the back.
The only problem I had was when one of the spring retainers that hold the back to the top popped off and fell inside the unit, which forced me to remove everything including the back bottom screws, which caused the sides to pop off, the mounting ears , which are attached to the back,
Took some finesse but finally retrieved the spring clamp and finished everything back together.
It was a bit tricky keeping the plastic gaskets between the back and the sides from falling inside as I reassembled it.
But all is well, and would have been more difficult without the expierence written by others who posted, on the site.
Thank you to all, for the help.
I hope my efforts will help someone else.
22 of 26 people found this instruction helpful.
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Customer:
William from Glen Burnie, MD
Parts Used:
W10828351, 3394652
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Socket set
In the middle of changing loads there was snapping and sound and drum stopped turning.
I was hopeful it was the belt. But, I had no idea how to get to it. I used the model no. and looked on line for pats and schematics. That gave me a sense of what to do. I started at the rear and removed the back panel. It was like peeling an onion because then, I wasn't sure what to remove next. So I just kept removing nut head screws until eventually I had loosened the sides, removed the top and discovered the front lifted up and off (no screwed attachment.) There's grounding wire that must be detached. Don't forget to re-attach. Without proper grounding you could be electocuted! I was careful to remember how it was attached. To get to the pulley, which is on the front, I had to remove the drum. I found the snapped belt. The pulley is held in place by tension from the belt so, once the belt goes the pulley detaches. I tried to find the belt locally the following week but was unsuccessful. I found the part on-line and had it in four days. It was tricky getting the belt and pulley in place. I persevered.
The parts ( I replaced the fliter that needed replacement for years too) came with installation instructions. Its possible I did not have to disassemble as much as I did. Oh well! Although I'm fairly mechanical, I'm still pretty proud to have been able to do it and save the cost of a repairman.
23 of 31 people found this instruction helpful.
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Customer:
Glen from Plano, TX
Parts Used:
W10820036
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Washer would fill up, wash, then stop
I deduced the lid switch was the problem.

I removed the two screws holding the control panel on. Pulled the control panel back.
Disconnected the ground wire of the lid switch.
removed the two top clamps that hold the panel to the top of the machine.
Pulled back the casing (outside of the washer) and placed it on it's side on the floor. Here I could reach the switch. Removed old, installed new and reversed the process.

The part that gave me the biggest problem was setting the casing back on to the frame. You have to slide the front part in at the bottome, then lean back the rest of it.
22 of 30 people found this instruction helpful.
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Customer:
Dennis from Redondo Beach, CA
Parts Used:
WP691581
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
The Dryer would not start
First and most important was to unplug the unit.
I removed the 2 screws that hold the lint screen shoot to the top cover and then simply popped the top of the machine open using 2 screw drivers and
gently prying it up. I raised the top cover about 8 inches and supported it with a block of wood.
I opened the front loading door and removed the 2 screws that hold the door actuator switch while holding the switch on the inside so that nothing would fall down into no mans land. Once the switch was loose I pulled it into view and could see that the actuator spring was broken. I used the search at the Part Select Web site and found the placement part very easy. I was amazed that the part was shipped and delivered to my house the very next day. The actuator spring simply snaps into place and I assembled it in the reverse order of removal, I removed the block of wood and snapped the top back into location and reinstalled the 2 screws for the lint screen shoot . I plugged the dryer in and it work perfect. I can't say enough about how well the experiance with Parts Select went, I will recommend them to others.
17 of 18 people found this instruction helpful.
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Customer:
Leslie from Townsend, GA
Parts Used:
279264
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
Drum was binding because of worn bearing supporting front of dryer drum
First I unplugged the dryer for safety, then I removed the top of the dryer, then removed the 2 hex head screws holding the font door panel onto the dryer. Then I disconnected the door safety switch. the rest was cake. I removed the old bearing and cut the new bearing and seal to the exact size of the old one. I used contact cement to glue the new bearing and seal into place. Reassembly was a breeze. End of job. Success!!!
22 of 33 people found this instruction helpful.
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All Instructions for the 11088495820
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