11098575100 Kenmore Washer Dryer Combo - Instructions

When the problem first came up, I took the dryer apart without first looking up any instructions. This wasn't difficult, but didn't realize when removing the fan from the motor, there is a square lug as part of the fan hidden by the rear clamp securing the motor. I was able to remove the fan by holding the motor shaft with a crescent wrench and removing the fan by hand, but was difficult and gloves were necessary in case the fan loosened quickly and my hand came in contact with the sheet metal (very sharp).

I took the motor out and attempted to clean it as it was loaded with dust as was the dryer internals. I tried to lube the motor bearings and appeared to free up, but the sight of metal shavings on the rear bearing seal had me concerned. This ultimely did not work and was trying to buy some time until the new motor arrived.

This is when I looked up the motor part number and found that Parts Select had the part number in stock. I ordered the motor on a Saturday afternoon and got a quick response acknowledging my order. The motor shipped that following Monday from Fresno and arrived on my Southern California doorstep Tuesday. These guys have their act together and are helpful in making the repairs. In my case I did not have to make any adjustments to the wiring or the pulley for my model and replaced the motor the following weekend in about 45 minutes. Since I had the unit apart several times before replacing the motor, the installation went quickly.

The dryer is again working fine for a unit 12 years old and my wife is once again happy that we didn't have to purchase a new dryer.

I looked up the procedure to remove the switch in a repair book, removed the broken switch. Then I reconnected the wire leads, put the part in and closed everything up. The part arrived so quickly and there were even instructions with the part which made the repair go so easily.

While taking apart my washing machine to clean the plastic basket I discovered the 3 main seals down the agitator were completely disintegrated and water was leaking onto the motor and onto the floor. The seals are a tight fit but slide into place easily with lubrication. When putting everything back together a bit of lubrication will be necessary as well. The leak is gone and my nearly 30 year old washer is working as well as the day it came off of the assembly line.

I lifted the top of the dryer and removed the front panel. I removed the drum exposing the drum rollers. I replaced the rollers and reassembled the dryer. The exploded views on the web site made it easy to see what to do.

Completely dismantled washer per video , replaced gasket and spanner nut, then re-assembled washer. I’m a 58 year old female. It was tough. Main issue was that video was for dif. Model washer. Had to figure out some things myself.

Unplugged the appliance. turned off inlet water and removed hoses. popped the cap off hiding the bolt that keeps the agitator in place and pulled the agitator off. tipped the washer on its front . disconnected the Wire harness. removed the 3 bolts that hold the pump, motor,clutch, (drive assembly in other words). pulled the Drive assembly out of its resting spot removed the bad clutch and replaced it with the new one. then reassembled in reverse order.

First, let me start off by saying - this part wouldn't normally break. Because it's a stackable, and my dryer motor went out, the repair company had to move the entire unit from the cubicle. When the repairman tried moving it by using the washer lid ... lets just say he broke the clip. And then we could never get them to come fix the part they broke!

So, I finally ordered the part myself after studying schematics online. I am not a repair person. So, if I could figure this out - anyone can.

Take the middle cover between the washer and dryer off. There are 3 screws holding that panel on. Set the panel and screws aside. There are two "S" shaped clamps at the back. Lift (hard) the front of each one. They will snap free - freeing the whole top of the washing machine. The top has the lid connected. Pull the top towards the front and then rotate it counter-clockwise. It will come right off. This will free up the area the clips go on.

Take the lid completely off to get it out of the way. The clips fit in the holes on the front left and front right. The large square side goes up, and the small side snaps into the hole on the base. Make sure the groove is facing forward for the top cover to slide into. To get the clip to snap into the hole, put the front side down, and push (really hard) on the back side - the side towards the back of the washer. It should snap into place with some pressure.

Now, just put the top cover (with the lid attached) back on, rotate it clockwise, re-clamp it down and replace the middle panel and 3 screws.

Easy, right?

Took the agitator out and gearbox off unhook wires from motor and take off water pump, replaced the parts and put back together. Pretty easy to fix. However, I still haven't got my problem fixed. Originally the washer wouldn't spin after the rinse. I put on a new coupler and it worked for a few loads, then something smelled hot and started stinkin the house up so I opened the washer lid and smoke rolled out. Turned it off. Took the moter off and checked it and it would barely turn at all. Replaced the motor with a new one. Still wouldn't spin. Put on a new clutch assembly. Still wouldn't spin. Bought a new capacitor thinking that would do it. Still don't SPIN!!! (The ring and washer I replaced was just a casualty, not any of the problem).

Removed screws on top of machine to remove the control unit out of the way. Then used large regular screw driver to pry out the two clips that hold the back of the washer tight to the top frame. This allows the back to come away from the machine enough to get the water inlet valve free. Didn't have to remove the bolts at the bottom of the back of the machine (they were pretty rusty) Just removed the single screw holding the water inlet valve in place, slid it down and away from the back cover and could fish it out to the side and disconnect the hose (with plyers) and slide off electrical clips (make a note of which clip goes to which valve.) I removed the part first so I could make sure I was ordering the right one. When the part came (very promptly by the way) it went back together easy. Only question was regarding reinstalling the wires since I didn't mark which way they went. I knew which one went on the Hot and Cold but didn't know if it mattered which clips went on each terminal. Figuring it was AC guessed it didn't matter so put it together the way the connectors seemed to want to lie naturally. Put it together making sure no hoses or wires where pinched or rubbing against sharp edges. Replaced the rubber washers in the hoses and made sure the hose connectors turned freely (they had been rusted a bit and didn't turn on the hose freely and I think this was the start of the cross threading problem) This time the hoses went back on very easily, screwed them hand tight not forcing anything at any time (DIDN"T USE PLIERS!). Tried water and no more leaks. Washer filled faster also, think this was because the screens on the water valve were plugged. I'll have to remember to take the hoses off and make sure the screens are clear every couple years or so. If you are having slow fills, suggest you check this first before tearing in to the machine.

My dryer timer would run through the heat cycle and move in to the cool down cycle. It would not move past the cool down cycle, and would not shut off automatically. I tried replacing the Thermal Fuse first, since I'd already removed the back panel to diagnose the problem. There was no change - the dryer did not shut off automatically. Next, I removed the back cover to the timer console. The Timer Power Resistor looks like a black circle and a rectangle joined together. It was attached to the back of the on/off switch by a single hex head screw, and the resistor has orange and black wires attached. The replacement Power Resistor doesn't look like the resistor that was in my dryer. It is rectangular in shape with 2 male spade connectors. I attached the orange and the black wires to the new power resistor. I started the dryer and it went through a full heat/cool down cycle, and automatically shut off with the end of cycle buzzer sounding. Total part replacement time was about 10 minutes.

Tilt machine on its side,snap off the two retaining straps and remove the pump and sanded the shaft on the electric drive motor to remove rust ,Install new pump and retaining straps and unit now running great.

Removed the rinse dispenser from Agitator. Unbolted and removed agitator from machine.
Directions said remove upper agitator by pulling apart. Had to brace bottom with both feet, and lift straight up. Came off. Replaced 4 cogs, re=assembled and re-installed.

!. Removed agitator from inside
2.Removed outside cabinet
3 Removed pump, motor, and transmission.
4. Slid the entire drive unit out of the tub from the bottom
5. Removed the clutch assy. and installed new.
6. Reverseed the procedure to re-assemble.

When the belt broke my renter tried to fix it with duct tape and in the process the idler pulley either broke or somehow got lost. When I began to fix the dryer with a new belt,I discovered the idler was gone. SO, not knowing what it looked like was a problem. Going to the PartSelect web site I was able to see the exploded views of the whole dryer and pick out the right repair items. Really worked slick. Thanks. Allan W. Rutter

Basically I followed the great instructions provided on the Part Select webpages. I would consider myself to have more common sense than mechanical skill. I didn't want to have to keep going back to purchase more parts so I decided to buy the motor coupler (under $5), new clutch assembly (Under $30), new motor (under $160). The shaft on the original motor wore down to a cylindrical shape which should have been more of a rectangular shape to fit precisely into the motor coupler and provide the grip strength for the washer tub to spin. Usually the no spin problem is linked to a faulty motor coupler. I was glad that I had to removed the motor to reach the motor coupler because in my case the coupler had not failed. That is when I saw the motor shaft had worn. Since I had all the new parts I replaced them all and since 6/13/19 the washer is running like new. Oh, the problem was most likely caused by someone in my family "overloading" the wash machine one too many times over 11 years. Guy's / Gal's you can do this and save yourself from buying a new washer for between $850 - $1,200. My repair expense was under $240 including tax and next day delivery of my parts. Thanks Part Select !!!! Neil