11088732793 Kenmore Washer Dryer Combo - Instructions
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- Customer:
- Lori from Parchment, MI
- Parts Used:
- WPW10250667
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
sounded out of balance even after shifting clothes
The tub was out of alignment and water fell behind it and onto the floor. My brother-in-law suggested my problem could be the tub balancing spring and when I moved my washing machine, there it was on the ground.
The schematic does not show where it hooks up. So after I did what I thought looked right, the machine still did not work properly. Then I replaced the three suspension springs and that didn't solve the problem.
I found a whirlpool "do-it-yourself" repair book at the library and was prepared to tear into the machine. However, I did not have the tub balancing spring in the correct spot at one end. It hooks up from one of the outer bracket to the back of the housing unit along between the legs. There is a hole that had rusted through. I simply drilled a new hole nearby and low and behold it works!
Easy fix - the frustration was with the poor schematic.
The schematic does not show where it hooks up. So after I did what I thought looked right, the machine still did not work properly. Then I replaced the three suspension springs and that didn't solve the problem.
I found a whirlpool "do-it-yourself" repair book at the library and was prepared to tear into the machine. However, I did not have the tub balancing spring in the correct spot at one end. It hooks up from one of the outer bracket to the back of the housing unit along between the legs. There is a hole that had rusted through. I simply drilled a new hole nearby and low and behold it works!
Easy fix - the frustration was with the poor schematic.
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water leak at pump
1. remove 2 hoses at pump using pliers to open hose clamps and sliding them out of the way.
2. remove 2 retainers holding pump with screwdriver.
3. remove old pump and install new pump
4. clamp pump using retaining clips
5. re-connect hoses
2. remove 2 retainers holding pump with screwdriver.
3. remove old pump and install new pump
4. clamp pump using retaining clips
5. re-connect hoses
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broken pump and burned out motor
The repair itself was very simply, probably largely due to the design of the machine which made getting to, and replacing the two faulty parts a cinch. Just unscrew the two screws on the motor brackets which hold the motor down, and remove the brackets. Then remove the two smaller brackets which hold the pump to the motor. Then remove the two clamps and hoses from the pump. Lastly disconnect the power supply from the motor and the pump and motor will then come out as one unit. Simply reverse the process when reinstalling the new pump and motor. I used a bit of oil to lubricate the new motor shaft but I am sure it probably isn't necessary. The job should take no more than half an hour tops.
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Machine would stop when finished rinse cycle and wouldn't spin or drain.
I replaced the Lid Switch and the unit works fine. I also cleaned up some other issues in the unit which took about half the time.
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- Customer:
- Jonathan from Arlington, VA
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
Washer filled v e r y slowly
I'd noticed for a while that our 15-year-old Kenmore washer was filling slowly, but when it started to take 30 minutes to fill to the "medium" level, I knew something was really wrong. There was plenty of water pressure, so I replaced a hose that was loaded with minerals and cleaned the filter (also clogged with minerals). But that didn't help! So I ordered a new water inlet valve, and replaced that. There's nothing tricky about the repair -- the hardest part is opening and closing the washer, for which I found instructions online. (Even so, it's the most time-consuming part of the project.) The result is the washer now fills as fast as when it was new. Just for fun, I took apart the old valve and expected to find it encrusted with minerals, but it looked fine, so I'm not sure where the actual breakdown was. But since the part only cost $25 -- less than a service call, for sure -- I was very happy to use a half hour of my time and keep the machine going a while longer.
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- Customer:
- Michael from Trafalgar, IN
- Parts Used:
- 285438
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Found cracked brake shoe
Remove the main bolts that hold the gearbox in place, pull the gearbox and shaft out. You will see the brake shoes and drum--the large spring is a struggle to replace. Getting it out was not hard. The biggest struggle I had was replacing the brake shoe spring after replacing the shoes. I ultimately compressed the spring in a vise, then used safety wired it, then placed it between the shoes, then cut the wire to relaease the spring.
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- Customer:
- Bill from Houston, TX
- Parts Used:
- 279570
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Dryer door catch broke
The old catch on my dryer door was gone and I was keeping the door closed using tape. I ordered the part and it arrived with no hassles in about 5 days. The repair was too easy. I just popped the new catch in place. It took all of about 30 seconds to complete using no tools. I wish all home repairs were this easy.
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- Customer:
- Grace from New Smyrna Beach, FL
- Parts Used:
- WP3977456
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
push to start switch was not working
Removed the old one and installed the new one! What impressed me the most was the amount of time for delivery, one day! Actually it came before 24 hrs!!! Very impressive! I would highly recommend this company!!!
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- Customer:
- tony from prineville, OR
- Parts Used:
- WP3389441
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Top door catch assembly had broken
It was so easy, that my wife did it the day we got the part before I got home from work. She wedged it out with a flat head screw driver and then pushed the new door catch assembly in with her thumb. Pretty simple, thanks for having parts like this available to the public!
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- Customer:
- Ted from SOUTH MILWAUKEE, WI
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
Washer would fill/empty but would not agitate nor spin
Unplugged power cord and disconnected water lines; note which is hot/cold. Washer was then tipped on its front. Discharge hose was disconnected. Washer was then rolled over onto its back as this would put the pump on top for much easier removal.
Pried off two clips attaching pump on motor using a flathead screwdriver. The rear clip was done by touch. Unplugged wiring plug from motor. Using an adjustable wrench (socket set would have worked better), remove two screws holding 2nd set of clips attaching motor on transmission. Then pried off clips.
Removed old coupling from transmission shaft and motor shaft, plus middle 6 hole widget thingy.
Installed new parts on transmission shaft and motor shaft with fingers pointing towards each other. Using a small hammer, tapped the parts onto each shaft. Placed 6 hole widget thingy on the transmission part, and then rotated motor so motor part would fit in remaining three holes.
Replaced clips to hold motor on transmission and reinstalled screws holding clips.
IMPORTANT: Replace motor wire now. I forgot to do this and after the tub was filled with water, realized that, and since the pump was also disconnected, could not get the water out. Had to get wife to hold washer up while I crawled underneath to reattach motor wire. Learn from my mistake!
Attach pump onto motor and replace clips. Double check everything is back in place.
Roll washer onto front side. Attach discharge hose. Tip washer back upright. Reconnect water. Reposition discharge hose and plug washer into power.
First try it smelled like something plastic was burning, but I think that was the old part shavings getting ground away.
Pried off two clips attaching pump on motor using a flathead screwdriver. The rear clip was done by touch. Unplugged wiring plug from motor. Using an adjustable wrench (socket set would have worked better), remove two screws holding 2nd set of clips attaching motor on transmission. Then pried off clips.
Removed old coupling from transmission shaft and motor shaft, plus middle 6 hole widget thingy.
Installed new parts on transmission shaft and motor shaft with fingers pointing towards each other. Using a small hammer, tapped the parts onto each shaft. Placed 6 hole widget thingy on the transmission part, and then rotated motor so motor part would fit in remaining three holes.
Replaced clips to hold motor on transmission and reinstalled screws holding clips.
IMPORTANT: Replace motor wire now. I forgot to do this and after the tub was filled with water, realized that, and since the pump was also disconnected, could not get the water out. Had to get wife to hold washer up while I crawled underneath to reattach motor wire. Learn from my mistake!
Attach pump onto motor and replace clips. Double check everything is back in place.
Roll washer onto front side. Attach discharge hose. Tip washer back upright. Reconnect water. Reposition discharge hose and plug washer into power.
First try it smelled like something plastic was burning, but I think that was the old part shavings getting ground away.
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- Customer:
- Noel from Pollock, ID
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Severe water leak
1) Unplugged electrical cord
2) Removed hot/cold water hoses
3) Took drain hose from laundry room recepatcle
4) Moved washing machine to area where I could lay it down on its back (very important for easy fix)
5) Found (easy accessible in my case) water pump with an inlet and outlet water hose held on with spring clamps.
6) Removed each of the two clamps with pliers and each hose by twisting loose
7) Remove two metal clips holding pump to motor housing
8) Slide pump off shaft - removal is finished!
9) Reversed process for installation, making sure to gently align pump housing when the pump is aligned with the shaft
[probably took less than 15 minutes]
2) Removed hot/cold water hoses
3) Took drain hose from laundry room recepatcle
4) Moved washing machine to area where I could lay it down on its back (very important for easy fix)
5) Found (easy accessible in my case) water pump with an inlet and outlet water hose held on with spring clamps.
6) Removed each of the two clamps with pliers and each hose by twisting loose
7) Remove two metal clips holding pump to motor housing
8) Slide pump off shaft - removal is finished!
9) Reversed process for installation, making sure to gently align pump housing when the pump is aligned with the shaft
[probably took less than 15 minutes]
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water overflowing when filling
I ordered the parts at a minimal cost compared to the repairman's quote, they arrived in 3 days. I used the laptop and put it right next to where I was working so that I could follow the directions step-by-step. The instructions were easy to follow and showed you right what to do so I never had any questions. My washer had a slightly different configuration but I figured it out. Replacing the parts was simple, take one off, put the other on. Putting the washer front back on was a little tricky, I had to have my daughter help me hold it in place while I wiggled it around to make sure it was just right before I screwed it back together. It was easier than I thought it would be. I told my husband I loved the internet, I would never have been able to do this job without the instructional video. Thanks PartsSelect!
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- Customer:
- MARK from MARION, MA
- Parts Used:
- 285805
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Water constantly dripped into washer when it was off.
Turned off water and pulled power plug, Then unscrewed hot and cold hoses from washer.
I took off the top control by undoing the 2 screws in front and then the two screws on the back plastic latches. Mover it forware and took off the 2 screws on the bottom of the back which came up and off easily. Undid the two screws holding the Water valve to the back and undid the water outlet tube and the wireing. Replaced with new valve and reattached tubing and wires. Screwed back on and reattached controls.
Actually was very easy even without repair manual to the washing machine.
I took off the top control by undoing the 2 screws in front and then the two screws on the back plastic latches. Mover it forware and took off the 2 screws on the bottom of the back which came up and off easily. Undid the two screws holding the Water valve to the back and undid the water outlet tube and the wireing. Replaced with new valve and reattached tubing and wires. Screwed back on and reattached controls.
Actually was very easy even without repair manual to the washing machine.
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- Customer:
- Aaron from Lake Mills, WI
- Parts Used:
- 3360629
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Socket set
The spin gear was striped.
I had to take the motor and transmission out. They are one piece. Removed the clutch, take off trans. cover, remove a snap ring, take the striped gear off, and put the new one on. Then put put everything back on the way it came off.
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- Customer:
- Roger from Palmyra, IN
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Agitator was locked up
I had a little difficulty at first, trying to remove the back of the unit. I then figured out that the repair was to be made by leaning the washer back and removing it from underneath. That became really easy as the bottom is open.I had to remove one nut and then the agitator from inside, then tilt the machine back, disconnect the two hoses from the pump, remove three bolts and lower the motor/ transmission assembly. Then I had to disconnect the motor from the pump ( with two snap on clips) and remove the broken plastic coupling. The new coupling had a metal insert that seems to make it stronger than the original piece.I then just reversed the procedure to put it together again and it worked fine. The part was shipped immediately and I got it sooner than I expected so I greatly appreciate that. Overall it went well, and by the way, it was my daughters washer and she was happy as well.Thanks, Roger
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