1109975820 Kenmore Washer Dryer Combo - Instructions

3 online people recommended tilting the machine on the side and replacing the 3 suspension springs. Someone else recommended changing the tub pads. That is the wrong approach. It is actually easier to remove the case than turn the machine on the side. Once you do it once or twice it takes less than 2 minutes and it doesn't distort the suspension. You don't even have to disconnect the hoses. When I originally examined the machine lying on it's side I saw that the tub balance spring was still attached to the tub but the other end had detached. I looked for the place to reattach it. I found a place on the glide plate. Unfortunately this was the wrong place and the machine continued to bang away. When I realized that the spring had to be attached to the lower frame rather than the glide plate (one week of looking). I even wrote to the Repair guru. Once I found my mistake the repair took 5 minutes and no tools other than the phillips screwdriver to take out the 2 screws for the case. I replaced the tub balancing spring for good measure. The machine works great.

!. Removed agitator from inside
2.Removed outside cabinet
3 Removed pump, motor, and transmission.
4. Slid the entire drive unit out of the tub from the bottom
5. Removed the clutch assy. and installed new.
6. Reverseed the procedure to re-assemble.

When the belt broke my renter tried to fix it with duct tape and in the process the idler pulley either broke or somehow got lost. When I began to fix the dryer with a new belt,I discovered the idler was gone. SO, not knowing what it looked like was a problem. Going to the PartSelect web site I was able to see the exploded views of the whole dryer and pick out the right repair items. Really worked slick. Thanks. Allan W. Rutter

Basically I followed the great instructions provided on the Part Select webpages. I would consider myself to have more common sense than mechanical skill. I didn't want to have to keep going back to purchase more parts so I decided to buy the motor coupler (under $5), new clutch assembly (Under $30), new motor (under $160). The shaft on the original motor wore down to a cylindrical shape which should have been more of a rectangular shape to fit precisely into the motor coupler and provide the grip strength for the washer tub to spin. Usually the no spin problem is linked to a faulty motor coupler. I was glad that I had to removed the motor to reach the motor coupler because in my case the coupler had not failed. That is when I saw the motor shaft had worn. Since I had all the new parts I replaced them all and since 6/13/19 the washer is running like new. Oh, the problem was most likely caused by someone in my family "overloading" the wash machine one too many times over 11 years. Guy's / Gal's you can do this and save yourself from buying a new washer for between $850 - $1,200. My repair expense was under $240 including tax and next day delivery of my parts. Thanks Part Select !!!! Neil

Our dryer was leaving rust marks on our clothes that looked like a brown pencil mark. It turns out that the rear drum seal in our dryer was absorbing gunk over the years and we had to change it. It was a fairly easy fix but did require pulling the dryer almost completely apart. While we had it apart we changed this as well.

Anyone with a socket stet and screw driver can get it all apart.
On our machine, start by removing the 2 screws that hold the lint filter neck to the top of the machine (under the flap).
Then pry the top of the machine up in the front. It will pop up and you can fold it back.
Then you will need to remove 2 bolts and undo the plug.
From there you can pull the front off and get to the drum.Make sure you note how the belt tensioner comes out (under the drum) and how the belt is routed. It's quite basic.
After you get the drum off, peel the old seal(s) off and put the new seal(s) on as directed.

Pretty easy and our clean clothes stay clean now.

I watched the videoand just followed your lead. It really was easy. The only thing I didn't have was the agitator grease or lube.

Repair went well, but my switch only had one contact on the non common end. The new switch had two contacts. One is for operation with lid open and one for lid closed. Make sure to connect to the lid closed contact and the common on the other end and leave the lid open contact unused.

I disassembled the dryer once to clean the motor and compartment. After reasembly, the problem persistes. I ordered the motor and the second diasasssembly was accomplished in 10 minutes and the entire job took 45 minutes and the dryer was running like new. Tip- Leave the motor secured while removing the blower fan.

Followed the excellent video instructions. They say you can perform the repair without removing the enclosure, but when I saw how easy it was to remove it, it definitely improves the access and speeds the repair. Have a piece of wire handy to to hold the pump assembly out of the way. Installed new clutch kit and it runs like a champ.

The agitator kit comes with everything you see in the picture plus the Thrust spacer and O ring. Removed the fabric softener container from the top of the agitator. This revealed the sealing cap that covers the bolt. Removed it using the 2 little handles and rocked it back and forth until it came loose. It doesn't take that much force. Now you see the the bolt to remove. You'll need a socket wrench that has a long extension section ( I didn't have one so I put 2 smaller extension on / it works). Once the wrench was securely in place on the bolt, I held onto the bottom section agitator/ fin with one hand and removed the bolt with the other. I pulled up on the unit and both agitator sections came off together. Once out of the machine, I held the bottom section with my feet and pulled up on the upper section to separate them ( pretty easy) . Removed all the old parts to replace and did a complete clean up of the shaft and bottom( mine was 21 years since serviced there). Used agitator grease on the cleaned shaft area and on the Thrust spacer section. I assembled the agiator dog ears part asper instruction and used a needle nose pliers to remove the plastic nubs that are only use for factory installations. Put the assembly into the agitator tube, then onto the lower section. I put that back onto the shaft, wiggling it until it fell into the grooved section. Once everything was in place, I put in the bolt ( didn't get a new one in time, so I used the old one / it works) and tightened it good. I put a new O ring on the protective cap. I greased it a little so it would go back into place easily, it did. Replaced the softener holder and I was done. Works like new.

We ordered both the motor coupling and the clutch assembly based on our troubleshooting, and because we figured both parts were inexpensive enough we might as well have them both. We initially thought it was the clutch assembly, but as we were taking the washing machine apart, we noticed that actually one of the bolts was missing completely and one had snapped in two. We then realized that the spin cycle problem was actually related to the instability of the motor because of the missing/broken bolts (they didn't even have washers!). All we had to do was replace the bolts and use a bolt extractor to get the broken bolt out, but we went ahead and replaced the clutch assembly as well for good measure. Everything ran perfectly after that! I was very skeptical to do the repair myself, but it really is easy, as long as you have someone with muscle to help out. You can also look up videos online that show you a step by step repair process for the clutch assembly, and I would highly recommend doing that so that you have a visual. It will make everything seem 100x easier.

un-screw old knob with pliers. Hand spin on the new one. Your PartSelect. Is the BEST!!! I ordered on-line Sunday night.Got the part Wedesday!! FAST!!!!!!!

First, I read the previous repair stories, so I knew what step to do first. So, first I took the hose off of the drain, then I removed it from the washer. And as the previous repair story stated, some water came out and I had a towel ready to catch the water that was in the hose. I threaded the clamp onto the new hose, pushed the new hose onto the washer, used the pliers to open the clamp to better clamp the hose onto the washer. Then, placed the drain hose into the drain pipe and it was done! Thanks for such a great site!

Old door catch came out, new one slipped in. All works great.

I watched the video from the web site, decided that pulling the whole case was more work than needed. I tipped the washer back at about 45 degrees so that I could get under it and braced it so that it would not fall back fwd. Put a medium cooking bowl under the pump, used a channel locks to remove the 2 spring clamps that where around the hoses and slide the hoses off and let the water drain into the bowl. Then used a medium straight slot screw driver to release the clips from each side of the pump and slid the pump off the shaft. If you turn the clips 90 degrees they will slip out and had to remove the upper clip to get the pump out. Lined up the pump and the shaft making sure that the flat side of shaft and pump lined up and slid it on. Reinstalled the pump clips and slid the hoses back on the pump slide the clamps back in place lowered the washer and test ran it for leaks. Great Job NO leaks. Whole job took me less than 30 minutes.