1109975820 Kenmore Washer Dryer Combo - Instructions
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worn water pump and worn aggitator cogs
leaned and propped washing machine back to get access to pump, removed hose clamps and hoses,removed retainer clips, old pump was stuborn to remove but was able to pry off motor with screwdriver. sanded rust off metal shaft,put on new pump,replaced retainer clips, replaced hoses and clamps. set washer in upright position removed aggitator cap, used 7/16' socket with long extension,unscrewed bolt, pulled off aggitator sleave, removed cog unit, replaced cogs, put sleve back on and tightened bolt. I had the machine outside so I hooked up a water hose and an extension cord, put machine on small load and tested machine . worked like new. also when i finished the test I had noticed earlier that my hose screen had a mineral build up, cleaned that by lightly scraping and used little rust inhibitor that also tackles scales. total time was about 30 minutes. Wife is happy now and I was rewarded later.
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- Customer:
- Craig from Yadkinville, NC
- Parts Used:
- 80040
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Upper agitator stopped moving
First, I removed the softner cup from the top of the agitator. Second, I removed the plastic seal by pulling it out. I then used a socket to remove the bolt holding the agitator down. I then removed the agitiator from the machine and seperated the upper and lower agitator by placing my feet on the lower agitator and pulling up. The dog-ears were in the upper agitaotr section and easy to see and replace. I re-assembled in reverse order. The whole process took less than 30 minutes.
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- Customer:
- Lori from Parchment, MI
- Parts Used:
- WPW10250667
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
sounded out of balance even after shifting clothes
The tub was out of alignment and water fell behind it and onto the floor. My brother-in-law suggested my problem could be the tub balancing spring and when I moved my washing machine, there it was on the ground.
The schematic does not show where it hooks up. So after I did what I thought looked right, the machine still did not work properly. Then I replaced the three suspension springs and that didn't solve the problem.
I found a whirlpool "do-it-yourself" repair book at the library and was prepared to tear into the machine. However, I did not have the tub balancing spring in the correct spot at one end. It hooks up from one of the outer bracket to the back of the housing unit along between the legs. There is a hole that had rusted through. I simply drilled a new hole nearby and low and behold it works!
Easy fix - the frustration was with the poor schematic.
The schematic does not show where it hooks up. So after I did what I thought looked right, the machine still did not work properly. Then I replaced the three suspension springs and that didn't solve the problem.
I found a whirlpool "do-it-yourself" repair book at the library and was prepared to tear into the machine. However, I did not have the tub balancing spring in the correct spot at one end. It hooks up from one of the outer bracket to the back of the housing unit along between the legs. There is a hole that had rusted through. I simply drilled a new hole nearby and low and behold it works!
Easy fix - the frustration was with the poor schematic.
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leak from the front, bottom edge
First I watched the vid, from this website that showed how to replace a pump on the Whirlpool model I have. It was very helpful. Then, on the same web page as the vid for washer pump replacement several DIYers describe how they did the repair and rate how difficult it was. This also was very helpful. The info from these two sources confirmed to me that it was the pump that was leaking. Tilting the washer back far enough so I could see the pump also visually confirmed it was the pump.
If the pump had come off easily I would not have had to take the cabinet off. All I would have had to do was lay the washer on its' back to get the pump off. But noooo, the pump was rusted so tightly to the motors' shaft that I had to be more aggressive, to remove the pump, than the measures mentioned in the vid.
After finally getting the pump off I saw that the end of the motors' shaft had corroded and was misshapened enough so that I had to "persuade" the new pump onto the shaft.
I also ordered these parts (1. Direct Drive Coupling 2. Agitator Repair Kit and 3. Clutch Assembly) after I read in the DIYers descriptions that many of them, who changed their pump, also changed these parts. Since my washer was 15 yrs old it made sense to replace these parts which usually wear out before the pump.
Unfortunately, after I got everything reassembled the new pump leaked more than the old one. Guess I over-"persuaded" the new pump onto the shaft. That, and I don't think the new pump is as well built as the original so it couldn't take much persuasion.
Now I either: 1. buy a new pump and motor or 2. buy a new washer which is what I'll most likely do.
If I had a do-over I would only get the pump. If it worked properly with no leaks, then I would buy the other 3 parts, if it didn't work, I would only be out $40 instead of the $95 I'm out for the 4 items. Being frugal or, as my family says, "cheap," I do have to be careful. There is a point where repairing something old is more a point of pride than good sense. I don't know where that point is and I definitely wouldn't have brought this up if the new pump had fixed the washer.
Also, after struggling for quite some time to put the cabinet back on, I Googled "how do I get a Whirlpool washer cabinet back on?" After watching one of the vids Google answered back-I was able to put the cabinet back on in less than 10 minutes.
I hope this has been helpful. Happy DIYing!
If the pump had come off easily I would not have had to take the cabinet off. All I would have had to do was lay the washer on its' back to get the pump off. But noooo, the pump was rusted so tightly to the motors' shaft that I had to be more aggressive, to remove the pump, than the measures mentioned in the vid.
After finally getting the pump off I saw that the end of the motors' shaft had corroded and was misshapened enough so that I had to "persuade" the new pump onto the shaft.
I also ordered these parts (1. Direct Drive Coupling 2. Agitator Repair Kit and 3. Clutch Assembly) after I read in the DIYers descriptions that many of them, who changed their pump, also changed these parts. Since my washer was 15 yrs old it made sense to replace these parts which usually wear out before the pump.
Unfortunately, after I got everything reassembled the new pump leaked more than the old one. Guess I over-"persuaded" the new pump onto the shaft. That, and I don't think the new pump is as well built as the original so it couldn't take much persuasion.
Now I either: 1. buy a new pump and motor or 2. buy a new washer which is what I'll most likely do.
If I had a do-over I would only get the pump. If it worked properly with no leaks, then I would buy the other 3 parts, if it didn't work, I would only be out $40 instead of the $95 I'm out for the 4 items. Being frugal or, as my family says, "cheap," I do have to be careful. There is a point where repairing something old is more a point of pride than good sense. I don't know where that point is and I definitely wouldn't have brought this up if the new pump had fixed the washer.
Also, after struggling for quite some time to put the cabinet back on, I Googled "how do I get a Whirlpool washer cabinet back on?" After watching one of the vids Google answered back-I was able to put the cabinet back on in less than 10 minutes.
I hope this has been helpful. Happy DIYing!
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broken pump and burned out motor
The repair itself was very simply, probably largely due to the design of the machine which made getting to, and replacing the two faulty parts a cinch. Just unscrew the two screws on the motor brackets which hold the motor down, and remove the brackets. Then remove the two smaller brackets which hold the pump to the motor. Then remove the two clamps and hoses from the pump. Lastly disconnect the power supply from the motor and the pump and motor will then come out as one unit. Simply reverse the process when reinstalling the new pump and motor. I used a bit of oil to lubricate the new motor shaft but I am sure it probably isn't necessary. The job should take no more than half an hour tops.
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water leak at pump
1. remove 2 hoses at pump using pliers to open hose clamps and sliding them out of the way.
2. remove 2 retainers holding pump with screwdriver.
3. remove old pump and install new pump
4. clamp pump using retaining clips
5. re-connect hoses
2. remove 2 retainers holding pump with screwdriver.
3. remove old pump and install new pump
4. clamp pump using retaining clips
5. re-connect hoses
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Machine would stop when finished rinse cycle and wouldn't spin or drain.
I replaced the Lid Switch and the unit works fine. I also cleaned up some other issues in the unit which took about half the time.
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- Customer:
- Jonathan from Arlington, VA
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
Washer filled v e r y slowly
I'd noticed for a while that our 15-year-old Kenmore washer was filling slowly, but when it started to take 30 minutes to fill to the "medium" level, I knew something was really wrong. There was plenty of water pressure, so I replaced a hose that was loaded with minerals and cleaned the filter (also clogged with minerals). But that didn't help! So I ordered a new water inlet valve, and replaced that. There's nothing tricky about the repair -- the hardest part is opening and closing the washer, for which I found instructions online. (Even so, it's the most time-consuming part of the project.) The result is the washer now fills as fast as when it was new. Just for fun, I took apart the old valve and expected to find it encrusted with minerals, but it looked fine, so I'm not sure where the actual breakdown was. But since the part only cost $25 -- less than a service call, for sure -- I was very happy to use a half hour of my time and keep the machine going a while longer.
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- Customer:
- John from Saint Clair Shores, MI
- Parts Used:
- WP3364293
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Original timer knob was plastic construction , twisted apart
The repair was very easy. The original dial was a poor design and did not hold up to the twisting and finally let loose. The threaded bottom of the dial stayed on the threaded shaft, so it was a simple matter of grabbing it with nose pliers and spinning off. Glue does not work with this type of plastic, I tried instant glue and hot glue. The replacement part was re-designed with a metal threaded center, so when it arrived in the mail, 3 days after online ordering, I spun it onto the shaft and job was complete. While I waited for the new part to arrive, I threaded 2 nuts onto the shaft and tightened them to each other to give me a temporary 'knob' that I could grab with my nose pliers.
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- Customer:
- tony from prineville, OR
- Parts Used:
- WP3389441
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Top door catch assembly had broken
It was so easy, that my wife did it the day we got the part before I got home from work. She wedged it out with a flat head screw driver and then pushed the new door catch assembly in with her thumb. Pretty simple, thanks for having parts like this available to the public!
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- Customer:
- Bill from Houston, TX
- Parts Used:
- 279570
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Dryer door catch broke
The old catch on my dryer door was gone and I was keeping the door closed using tape. I ordered the part and it arrived with no hassles in about 5 days. The repair was too easy. I just popped the new catch in place. It took all of about 30 seconds to complete using no tools. I wish all home repairs were this easy.
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- Customer:
- Ted from SOUTH MILWAUKEE, WI
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
Washer would fill/empty but would not agitate nor spin
Unplugged power cord and disconnected water lines; note which is hot/cold. Washer was then tipped on its front. Discharge hose was disconnected. Washer was then rolled over onto its back as this would put the pump on top for much easier removal.
Pried off two clips attaching pump on motor using a flathead screwdriver. The rear clip was done by touch. Unplugged wiring plug from motor. Using an adjustable wrench (socket set would have worked better), remove two screws holding 2nd set of clips attaching motor on transmission. Then pried off clips.
Removed old coupling from transmission shaft and motor shaft, plus middle 6 hole widget thingy.
Installed new parts on transmission shaft and motor shaft with fingers pointing towards each other. Using a small hammer, tapped the parts onto each shaft. Placed 6 hole widget thingy on the transmission part, and then rotated motor so motor part would fit in remaining three holes.
Replaced clips to hold motor on transmission and reinstalled screws holding clips.
IMPORTANT: Replace motor wire now. I forgot to do this and after the tub was filled with water, realized that, and since the pump was also disconnected, could not get the water out. Had to get wife to hold washer up while I crawled underneath to reattach motor wire. Learn from my mistake!
Attach pump onto motor and replace clips. Double check everything is back in place.
Roll washer onto front side. Attach discharge hose. Tip washer back upright. Reconnect water. Reposition discharge hose and plug washer into power.
First try it smelled like something plastic was burning, but I think that was the old part shavings getting ground away.
Pried off two clips attaching pump on motor using a flathead screwdriver. The rear clip was done by touch. Unplugged wiring plug from motor. Using an adjustable wrench (socket set would have worked better), remove two screws holding 2nd set of clips attaching motor on transmission. Then pried off clips.
Removed old coupling from transmission shaft and motor shaft, plus middle 6 hole widget thingy.
Installed new parts on transmission shaft and motor shaft with fingers pointing towards each other. Using a small hammer, tapped the parts onto each shaft. Placed 6 hole widget thingy on the transmission part, and then rotated motor so motor part would fit in remaining three holes.
Replaced clips to hold motor on transmission and reinstalled screws holding clips.
IMPORTANT: Replace motor wire now. I forgot to do this and after the tub was filled with water, realized that, and since the pump was also disconnected, could not get the water out. Had to get wife to hold washer up while I crawled underneath to reattach motor wire. Learn from my mistake!
Attach pump onto motor and replace clips. Double check everything is back in place.
Roll washer onto front side. Attach discharge hose. Tip washer back upright. Reconnect water. Reposition discharge hose and plug washer into power.
First try it smelled like something plastic was burning, but I think that was the old part shavings getting ground away.
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Washer would not spin and the agitator would not turn
I basically dismantled the washer and turned the washer over to access the motor,transmission and pump.I disconnected the electrical connections first.I then released the clips for the pump and the clips for the transmission.The coupler was broken in little pieces.I went to Google to search for parts and happened to reach your Web Site.I found the part number for the coupler from the schematic and ordered it.It was then I discovered the part number for the cam dogs for the agitator so I ordered it also.While on you site I read the various troubleshooting stories and how each was repaired.I put myself through a lot of unnecessary work by dismantling the whole washer when all I had to do was turn it over and access it from the bottom.The parts arrived in three days and the install was rather simple thanks to the direction of your site.I had a heck of a time reassembling the washer but all in all $42.00 was a lot cheaper than a repairman or a new washer.We now have a working washer and no leaks.
Thanks to your site ,I have a happy wife and clean clothes.
Thanks to your site ,I have a happy wife and clean clothes.
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- Customer:
- Noel from Pollock, ID
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Severe water leak
1) Unplugged electrical cord
2) Removed hot/cold water hoses
3) Took drain hose from laundry room recepatcle
4) Moved washing machine to area where I could lay it down on its back (very important for easy fix)
5) Found (easy accessible in my case) water pump with an inlet and outlet water hose held on with spring clamps.
6) Removed each of the two clamps with pliers and each hose by twisting loose
7) Remove two metal clips holding pump to motor housing
8) Slide pump off shaft - removal is finished!
9) Reversed process for installation, making sure to gently align pump housing when the pump is aligned with the shaft
[probably took less than 15 minutes]
2) Removed hot/cold water hoses
3) Took drain hose from laundry room recepatcle
4) Moved washing machine to area where I could lay it down on its back (very important for easy fix)
5) Found (easy accessible in my case) water pump with an inlet and outlet water hose held on with spring clamps.
6) Removed each of the two clamps with pliers and each hose by twisting loose
7) Remove two metal clips holding pump to motor housing
8) Slide pump off shaft - removal is finished!
9) Reversed process for installation, making sure to gently align pump housing when the pump is aligned with the shaft
[probably took less than 15 minutes]
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- Customer:
- charles from parker, CO
- Parts Used:
- 279827
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Screw drivers
had to replace the motor
Follow the advice given in the partsselect website. However, while removing the blower, my hand slipped into the housing and cut my thumb. Connected the wires to the junction box on the motor but didn't realize that the contacts would hit the drum when reinstalled. The original junction box was at a 90 degree rotation relative to the new box. When trying to test the breaker tripped. Using the multitester I found out that I burned out the thermal fuse, and froze the door switch. I replace both those parts and started the dryer and could hear a grinding sound. Inspection revealed that the housing of the motor was rubbing against the drum. Removing the drum yet again, I rotated the housing and replaced the drum. The dryer was finally working well.
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