970-C90702-00 Kenmore Washer Dryer Combo - Instructions

Rear plastic drum support bearing got worn making the shaft come in contact with the metal bearing bracket. That contact created a groove overtime and eventually snapped the shaft tip off.

Cut power off. Remove all the screws from the front panel. (where the controls are) working from the bottom to the top. Insert putty knife between the dryer and the control panel and push down to release. Carefully disconnect the wire harness.
You will find 2 screws at the bottom and 4 on top holding the dryer door. Remove and expose the drum.
Remove the drive belt
Remove the drum.
You need a 5/16 nut drive to remove the bearing bracket and an extra set of hands to hold the support from the back.
Re-install the parts. I used bearing grease to make it run smoother
Attach the new shaft to the drum and reinstall the drum (its best done with help)

Re install everything back again. And you are done

I unpluged the machine. Pried out the old switch with the tip of a screw driver. Pried off the connectors, there was not enough extra wire for me to connect the new switch through the front of the machine. I pushed the new switch in place. Using the screw driver I carefully pried open the top front of the machine { there were 2 plastic spring clips securing the top}. I placed a wash bucket on the drum to hold the top open , connected the 2 connectors to the switch and snapped top back in place.

After the part arrived, I located a pair of needle nose pliers. Then removed the broken one and inserted the new one. It was very easy.
I also noted that the new part was of a better design than the original. It should not need further attention.

I noticed for sometime that my dryer had been sqeeking...but I had thought nothing of it. It got alot louder as time went on and then one day the drum stopped spinning. Not to mention I had my son's 5th birthday party in 3 days. So I went online and found parts select. They sent me the whole assembly and I got it the day before the birthday, and it only took me 30 mins to replace it. Thank you, Parts Select for the prompt response and saving me for the embarrasment of having clothes all over the floor.

Basically, i followed instructions on 1 video i seen, but was able to shorten repair by not removing drum, and was still able to access the thermal limiter switch to remove old one and install new one. Worked like a charm. Thanks Dan

Not having the repair manual made the repair more difficult. Prior experience made the job somewhat easy. Had to study every move to make sure no parts were not broken but overall the repair went without any problems. I found out that the bearing plate was removable to facilitate removal and replacement of the heating element. Advise if you are doing a repair of an appliance you don't know much about, take your time and everything should go well for you.

The hardest part was getting to the part and removing it and putting it back on. The schematics that you had on your website helped us locate where it needed to go and, hopefully, that will solve our problem.

the catch on the door was worn and cracked.... so I noticed it could be easily popped out with a screw driver and when the new part came in the mail 2 days later, it was just as easy to pop back in with no tools required. Now the door stays shut really good!!!

first i removed the top -second I removed the two screws hold the front on - thrid I unpluged the wiring to remove the front - fourth I removed old part and cleaned off old glue -fifth I applied new glue and new part - sixth I reasembled - worked good as new

All I did was push the new part into the machine! So easy!

1 Unplug the dryer and Raise top up by releasing the clips and fold back to expose the drum. 2. Take Phillips head screw driver and remove two screws inside the front dryer panel and then take flathead screwdriver to pop out both sides and set aside. 3. Lay on your stomach and reach inside to the belt pulley and push right so the belt will release then stand to either side of dryer and grab the belt and lift the drum up out of its bracket. 4. Go to the front and pull the drum out and replace the Rear Drum Bearing Kit . 5. Grab the front panel and remove the Top dryer guide and replace to match evenly with the bottom dryer guide by cutting at least 1/8 -1/4" from felt and use High temp adhesive to glue down. 6. Replace everything in order that was taken apart and reconnect electrical plug and start dryer.

Removed top cover.
Lowered control assembly.
Removed front door assembly.
Removed drum.
Removed heater assembly.
Removed support bearing and bracket using existing bonding ball.
Re-assembled in reverse order.

followed the repair video and replaced thermal fuse and thermostat(recommend replacing both due to the problem could of resulted in either part being the cause),Repair went relatively easy.I also recommend to clean and vacuum the dryer while you have it all apart due to a lot of lint buildup and don't forget to unplug before servicing!Stay Safe!!!

Removed the back panel and the exhaust hose.removed the heater element and changed the thermostat wire was melted cut damaged part of wire soldered and rapped with black electrical tap

There are only three screws holding the drum in. However, to get it out I had to remove the front panels, and the top of the dryer part of the washer-dryer combo. The drum came out easily, but getting the new one in was pretty hard. I had to guess how the drive belt was routed around the motor pulley and idler pulley, since I couldn't see it until I'd removed the drum. Since the new drum wasn't exactly like the old one, I had to remove the glide strip from the front panel to get it to fit. At present, the unit is not completely reassembled, so I can't say I've been entirely successful. Tomorrow, I will put it back together, cross my fingers, and switch it on. Wish me luck!

Followup: The dryer part of this washer-dryer combo is back online. At first, the dryer made a squealing noise, but eventually quieted down. At present, the drum replacement seems to be just fine. It cost about $215, and, except for a few cuts due to sharp-edged metal, a dropped clip that disappeared into the depths of the bottom of the washer, it is actually REPAIRED. I could have used more specific help, but, all in all, it has been pretty easy, and pretty effective.