RBD275PDQ3 Whirlpool Wall Oven - Instructions

First remove the side trimmings by opening the oven door and taking out the two screws near the bottom. Remove the bottom trim by removing the two screws now exposed. Here's the hard part .. The outer glass is held by 4 screws 2 at the top and 2 through U brackets at the bottom. You must remove the 2 bottom ones first and then VERY carefully, whilst supporting the glass remove the 2 top ones and then gently pull from the bottom to release the glass at the top and pull away. The rest is straightforward. There are 4 glass pieces to remove, make sure you clean the finger marks off as you replace them. I would suggest 2 people to replace the final outer glass 'to be safe"

Unplugged old element unit and plugged in new element. Took two needle nose pliers and a flexible body. Took about 5 minutes. Works fine. Anybody can do it. Make sure power is off at the box.

My oven (late 90's/early 2000's model) didn't have the flip-down hinge locks shown in the video. It seems Whirlpool/Kitchenaid changed the hinges even though they didn't change the model number of the oven. With my style hinges, you have to put Allen wrenches or bent nails in the holes just behind the hinge pins. Then close the door almost all the way and lift it out to separate the hinges. Spring force holds the nails in tightly until you replace the door. This video was very helpful:
https://www.youtube.com/watch?v=p7oRZdIN6m0

Also, my door had 3 different kinds of sheet metal screws. Two of them have similar heads but different threads. Keep track of which is which for when you put everything back together.

The tech said he used No 2 Phillip's. Once I took the door off and removed the racks I quickly learned a Phillips was not going to work. I am now the proud owner of a Kobslt star and square ratchet screwdriver.

Watched the repair video and started the project. Ran into a problem when trying to remove the interior panel off the door to reach the broken interior glass. On this model Kitchen Aid there is another section that is screwed in holding the exterior glass pieces in place. It prevents the interior panel from coming off the front of the oven door. So we had to flip over the door and unscrew the glass retaining bars to get the interior panel off and reach the glass. This allows the entire door to come apart in pieces so you have to carefully line up everything to re-assemble the door. Part of the issue with this is some of the retaining screws are not very long so you have to press the pieces back together to make sure the screw will catch in the original hole. We had to do this twice to ensure the interior door glass was laying flush on its mounts. A bit fiddly for sure, and if I was working alone it may not have been successful. But at least we know how the door is put together!

we live in Venzuela the ordered windows come to us via a forwarder in the US, one glass (the outer glass) still has to arrive. Very pleased with the service of PartSelect, one glass was in stock, the inner glass had to be ordered with the manufacturer. This glass is on its way and will arrive here in Venezuela by the end of May. As I have to travel to Europe next week, I will install both glasses upon my return somewhere in August next. I will sure inform you about the repair which will be done by myself.
regards,
Titus

Thanks to video provided by PartSelect the repair was fast and easy. My second experience with an appliance repair with parts and video from PartSelect. I am a happy customer.

I watched the video on the product page and followed it step by step. Not difficult at all.

I turn off the power in the breaker box and then unscrew the part and replace it with the new one

Well, the instructions on the computer site were very easy to understand, however, the difficulty lay in the fact that we were 2 78 yr old people and getting to the inside the oven, lifting up the element so that we could see where it should be connected and get it connected was a task. We had to get down on our knees and then get back up. That was a chore within itself. But, the instructions were easy and clear.
Bottom line if us old people can do it, anyone can.

Ordering the part online was easy. It arrived in a timely manner. I found a terrific video online showing how to install the terminal. It was so easy. Thank you for the great instructional video.

After we put the latch pins in, the door was easily lifted off. We placed the door on the table and unscrewed the trim pieces. The new trim pieces went into place after we cleaned the door. We slipped the door back on the oven and removed the hinge pins.

Removed the small metal panel covering the main power terminal in back of the electric range. Removed the nuts holding the red, white and black electrical wires from the range using the appropriate socket (there will be two nuts on each bolt end). Removed the two screws holding the main power terminal block with appropriate screw driver. Connect the new main power terminal block to the range using the two screws. Reconnect the red, black and white electrical wires coming from the range using one nut for each wire. IMPORTANT: do no over tighten the nuts because the bolts could snap. Reconnect the pigtail and secure the small metal panel covering the main power panel.

We followed the instructions given by Parts Service. The only problem we had (Whirlpool left two screws out of spacer bracket and it fell out requiring further removable of inner glass to replace spacer. Process took about twenty minutes.

Simple - Removed oven door attached retainer with screw.Re attached door.

Whirlpool wanted three time the cost of the same parts The only shipping option was Fedex Overnight which was very costly.

Your prices are great "Parts Select".

Jan