RBS245PDB18 Whirlpool Wall Oven - Instructions

Turned off the power/ unscrewed the oven from the cabinet and slid it out took the back off the oven and the part was right there. What I would like to know is why this happens so frequently? This is the 2nd time and it always happens after the self cleaning is done.

A generic video on Youtube was actually very helpful as it showed how to remove the door from the oven for easier glass replacement. The only tricky part is getting the panes of glass in the correct order during reassembly,as there are actually 4 pieces in the door. Only the piece that faces the oven's interior was cracked on mine. The two inner pieces between the two outermost pieces are the ones not to mix up. This little repair also gave me the opportunity to thoroughly clean all 4 pieces of glass that had become rather dirty over 12 years. Now the oven door looks like new!

I followed the instructions for installation on your site. I encountered two problems. I was unable to unscrew several screws. I had to used wd40 and slight encouragement from a soft hammer. Also, I was glad for the advice in one instruction about paying attention to the type of screw (flat or more flat). Otherwise, when I was ready to put everything back together, I would have had some problems. The flatter screws definitely had to be used in certain areas.

I found several posts about Whirlpool/KitchenAid ovens having this problem and most of the time this required a replacement of the thermal fuse. Other than the large number of screws to remove the oven and the sheet metal coverings, replacing the fuse was mostly about waiting to get the part. If I had a local dealer with the fuse, I probably could have been baking Deep Dark Chocolate Cheesecake that same evening. Even so, this particular repair should be left to those familiar with doing moderate-level handyman type repairs. You have to make sure the breaker is off and beware of the sharp edges on sheet metal. Fortunately, the fuse was easy to find using online documentation for my model. Part Select was very helpful when my original order did not arrive. Their customer service was great!

After reading other repair reports and talking to a representative, I ordered the thermal overload safety thermostat. Relatively easy to install after removing the oven from the cabinet, only it did not work. After going over the wiring with a voltage meter, we discovered there was no power to the upper oven, only the lower oven was working. Took the panel off the top of the oven and found a wire which was not attached to anything. Never needed this part at all. This oven was purchased from a second-hand store and was used in a remodeling. $52 for part and $100 for serviceman to make the oven operational.

Remove the door from the oven by rotating the two hinge locks. Place on soft working surface with inside door facing up. Remove screws from side , bottom and top of door. Place screws in groups as they were removed, the heads are different. Do not mix screws. Rotate door so outer Glass front is now on top. Slowly remove inner panel by sliding the outer glass panel towards bottom of door. Carefully remove inner portion of door with the two inner glass panels. Remove inner broken glass from innermost panel. replace with new glass and reverse operations to reassemble door. Make sure the white filler maaterial is back from edge of inner door glass or you will be able to see it from the front after reassembly.When all assembled, slide door back onto hinges relock hinges and you are ready to go.