KEBS278DWH2 KitchenAid Wall Oven - Instructions

After 22 years the oven stopped heating in the middle of a meal prep. The fault code was F3 oven temperature problem. I googled the codes and found PartSelect described the problem and the repair and part needed. I received the oven sensor part, then turned off the power, used a screwdriver to remove 2 screws (had to find the right size flat head screwdriver to fit the square holed screws and they were pretty baked on after 22 years of use), gently pulled the sensor and wiring through the back of the oven. I used a needle-nose plier to pull the plastic connector through the insulation, then unsnapped the connector, snapped in the new sensor connector and pushed it back through the oven wall. Pretty simple repair, took me longer to find the screw driver than the actual repair.
Thank you PartSelect for making it easy and saving me a repairman visit!

This oven probably was manufactured in the '60s when the house was built. The door doesn't just pull off like the newer models. These pins fit into small holes on the oven hinges. I inserted the pins and lifted the door to a 45 degree angle, before pulling the door completely off. Now that turned out to be the easy part. I then proceeded to completely dismantle the door. It actually has 4 glass layers which had to be cleaned individually. The hardest part of all was actually remembering how to put it back together again. I put the door back on just as I had removed it, then took out the pins, and I was finally done! This was not an easy project, BUT the results look great.

Remove the left/right outside trim on the double oven. To do this you will need a phillip screw driver. There is only one screw holding each side located at the bottom of the trim (on the inside between the trim and the door). Remove the trim by pulling out and down. Remove the bottom trim by removing the screws located on the outside of the trim. Remove the trim by pulling down and out. Replace the new trim by reversing the process making sure to replace bottom trim first because the outside trim goes over bottom trim to cover up the screws on the bottom trim

First remove the side trimmings by opening the oven door and taking out the two screws near the bottom. Remove the bottom trim by removing the two screws now exposed. Here's the hard part .. The outer glass is held by 4 screws 2 at the top and 2 through U brackets at the bottom. You must remove the 2 bottom ones first and then VERY carefully, whilst supporting the glass remove the 2 top ones and then gently pull from the bottom to release the glass at the top and pull away. The rest is straightforward. There are 4 glass pieces to remove, make sure you clean the finger marks off as you replace them. I would suggest 2 people to replace the final outer glass 'to be safe"

we live in Venzuela the ordered windows come to us via a forwarder in the US, one glass (the outer glass) still has to arrive. Very pleased with the service of PartSelect, one glass was in stock, the inner glass had to be ordered with the manufacturer. This glass is on its way and will arrive here in Venezuela by the end of May. As I have to travel to Europe next week, I will install both glasses upon my return somewhere in August next. I will sure inform you about the repair which will be done by myself.
regards,
Titus

Thanks to video provided by PartSelect the repair was fast and easy. My second experience with an appliance repair with parts and video from PartSelect. I am a happy customer.

I watched the video on the product page and followed it step by step. Not difficult at all.

My oven (late 90's/early 2000's model) didn't have the flip-down hinge locks shown in the video. It seems Whirlpool/Kitchenaid changed the hinges even though they didn't change the model number of the oven. With my style hinges, you have to put Allen wrenches or bent nails in the holes just behind the hinge pins. Then close the door almost all the way and lift it out to separate the hinges. Spring force holds the nails in tightly until you replace the door. This video was very helpful:
https://www.youtube.com/watch?v=p7oRZdIN6m0

Also, my door had 3 different kinds of sheet metal screws. Two of them have similar heads but different threads. Keep track of which is which for when you put everything back together.

Watched the repair video and started the project. Ran into a problem when trying to remove the interior panel off the door to reach the broken interior glass. On this model Kitchen Aid there is another section that is screwed in holding the exterior glass pieces in place. It prevents the interior panel from coming off the front of the oven door. So we had to flip over the door and unscrew the glass retaining bars to get the interior panel off and reach the glass. This allows the entire door to come apart in pieces so you have to carefully line up everything to re-assemble the door. Part of the issue with this is some of the retaining screws are not very long so you have to press the pieces back together to make sure the screw will catch in the original hole. We had to do this twice to ensure the interior door glass was laying flush on its mounts. A bit fiddly for sure, and if I was working alone it may not have been successful. But at least we know how the door is put together!

This is a microwave/ Oven slide in unit. You DO NOT need to slide out the unit, the repair can be done from inside the oven. Just be careful on pulling the wires from the unit so they do not break. I used shrink wrap over the joints but you can use tape as long as it can take the temperatures

After we put the latch pins in, the door was easily lifted off. We placed the door on the table and unscrewed the trim pieces. The new trim pieces went into place after we cleaned the door. We slipped the door back on the oven and removed the hinge pins.

Ordering the part online was easy. It arrived in a timely manner. I found a terrific video online showing how to install the terminal. It was so easy. Thank you for the great instructional video.

We followed the instructions given by Parts Service. The only problem we had (Whirlpool left two screws out of spacer bracket and it fell out requiring further removable of inner glass to replace spacer. Process took about twenty minutes.

Taking off the glass lense for the light bulb was harder than I thought. It unscrews counterclockwise, but it was very hard to get off. It would not turn. I ended up using connector pliers I use for work, that has rubber jaws. The lense unscrewed very easy with it. Light also unscrews out. PartSelect.com is the only way to go to buy parts for appliances. It is simple, even has the illustrated parts catalog. And it saves a lot of time and gas, driving around looking for the part!!. PartSelect came through again.

Removed the small metal panel covering the main power terminal in back of the electric range. Removed the nuts holding the red, white and black electrical wires from the range using the appropriate socket (there will be two nuts on each bolt end). Removed the two screws holding the main power terminal block with appropriate screw driver. Connect the new main power terminal block to the range using the two screws. Reconnect the red, black and white electrical wires coming from the range using one nut for each wire. IMPORTANT: do no over tighten the nuts because the bolts could snap. Reconnect the pigtail and secure the small metal panel covering the main power panel.