PHS920SF1SS General Electric Wall Oven - Instructions

This door required a lot more screws to be removed in order to remove the inside window assembly. I counted a total of 19 screws. That is why the estimated time is 30-60 minutes.

- remove door from range following the basic guide to removing any range door.
- place door on work surface with the outside facing down.
- remove three 1/4 socket screws from bottom and two star screws on top.
- Flip door over, remove outer door panel and set aside.
- There will be a separate pane of glass that needs to be removed. Remove 1/4 socket screws holding glass and set aside.
- Slide door over your work surface edge so you can remove the star screws holding the door hinges (from underneath). You could flip the door over but the door would have to be flipped back once the hinges were removed.
- Remove the remaining 1/4 screws holding the aluminum shielding.
- Remove the shielding being careful not to disturb the insulation around the window.
- Remove the damaged window. Take note of the writing and orientation on the aluminum window frame. (upper right if hinges were on the bottom)
- Set the new window in its place.
- Reverse the process by replacing the aluminum shield, hinges, than internal glass pane.
- Set outer door on top and holding everything together, flip door.
- Tighten the two star screws on top and the three 1/4 socket screws on the bottom.
- Replace door. Don't forget to lift up those hinge tabs before trying to close the door.
All done. Pat yourself on the back for a job well done.

Removed the oven door and shelves. Moved the oven out from wall, so that I could access the rear panel. Unplugged the oven. Removed the five (5) screws holding the rear panel in place and removed the panel. Disconnected the sensor at the connector. Removed the screw holding the sensor in place inside the oven and removed the sensor. Theaded the sensor wire through the rear of the oven wall. Installed the sensor and screw to hold it in place. Snapped the connector from the sensor to the mating connector at the rear of the oven. Installed the rear panel. Installed the five (5) screws to hold the panel. Plugged the oven back in and slide the oven back to the wall. Installed the oven shelves and the oven door.

Safety first * Unplugged 220 VAC from outlet. Removed shield cover screws with 1/4" hex nut driver (5 screws). Removed all 6 silver screws from terminal block with 1/4" nut driver, freeing all wires. Removed the green ground screw and ground bracket from center terminal. Cut away (using the drill) melted original terminal block plastic to access the 2 black 1/4" nuts holding original terminal block onto appliance. Discarded the original damaged terminal block. Attached the new terminal block, aligning the mounting holes and the terminal block the same way the original terminal block was lined up and re-used the black 1/4" nuts (original used because the replacement package did not include new black screws). I bought a new appliance cord, since the original cord overheated. Reattached all wires using the 6 new silver screws. Start with the middle terminal by attaching the appliance wires and the ground bracket. The ground must be attached to the bracket and the bracket bridges between the terminal block and the range body. Reattached shield cover. Plugged in appliance. Note: it doesn't matter which outside wire attaches to the outside terminals (both are hot), but the middle wire (neutral) must attach to the middle terminal. However, the ring terminal should be flush on the terminal block so you don't bend the ring.

Unplugged the Range and removed the two screws holding down the cook top. You do not need to remove the vent chamber at the rear of the range since the top lifts up about 4 inches. This should be enough room to get your hand onto the plug going to the door switch. Pull off the plug and remove the swich. Pop in the new one, put on the plug, reinstall the two screws and you are done!

Read the thread on "burnt smell" and DO NOT assume it is a burned out element. Follow your nose!!

Very easy to remove the parts and to reassemble

I am a 69 year old woman. I watched the Repair Clinic YouTube Video before I started. I then pulled stove away from wall and unplugged it. Took off oven door and removed the top oven rack. Loosened and removed the screw holding the temperature sensor located inside at the top center back wall of the oven. Pulled the sensor through the opening until the plastic plug came through. Unplugged and removed it and plugged in the new sensor. Fished it back through the opening. Replaced the bracket to the back wall of the oven and tightened the screw. Replaced the oven rack and stove door. Plugged it back in and moved it back into place. I turned on the oven and let is heat for over 30 minutes and the internal temperature was correct with the setting.

Took the oven door off and removed the inner door panel, put new glass assembly part in and reassembled. The hard part was getting the door hinges locked back into place.

Performed repair using a video for reference.

Unsrewed the glass cover

Removed torx screws for door handle as well as torx screws for both hinges to separate the door halves to extract broken glass and to install new glass panel. Other reviews said not to remove hinge screws, however I had no problem reinstalling them.

This should have been a very easy fix. But, as I tried to pull out the old temperature sensor, the wire would not come out. I was afraid to pull too hard because I did not want to break the wire. So, I coxed it out easily until I could see the plastic connector. Then, the old wire pulled free from the connector leaving the end of the connector inside the back of the oven. I then had to fish the end of the wire around with the piece of wire through the very small hole in the back of the oven. Once I got it close to the hole, I was able to grab the connector with some needle nose plyers. Connecting the new sensor and reinstalling everything was easy and the oven now works just fine.

I changed out the sensor and still same problem. Change out Thermosat and still same problem.
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644

I am not the handiest person in the world, and this repair was easy even for me. If you suspect that the temperature sensor is the problem, do yourself a favor and buy this inexpensive replacement part and install it yourself prior to calling a professional who will charge a service fee just for checking it out. Pull your oven out from the wall so you can access the back. Unscrew the small nuts on the back to remove the sheet metal cover. Find the wire that goes to the sensor and unplug the plastic coupling. In the oven, unscrew the one nut that secures the sensor to the back wall of the oven. Pull the broken sensor out and replace it with the new sensor. Feed the wire through to the back and plug the new sensor into the same wire that was just disconnected. Reinstall all of the nuts. Do a "test cook" on some frozen food to ensure that the temperature seems correct (i.e., does it cook as expected in the recommended amount of time). The actual repair takes less than five minutes. I put "30-60 minutes" to account for unplugging the oven, pulling it out, removing the screws, replacing the screws, pushing it back in, and testing the temperature.

Threw the old one out - plugged the new one in. Steak came out just as ordered - medium rare.

Removed screws holding temp sensor, pulled wire out from behind wall until found connector, disconnected old sensor.
Measured resistance of old sensor and compared with new sensor, they measured nearly the same. Installed the new sensor and tested the stove. Came up to temp ok. No problem since, about 2 weeks.