WRS965CIAM01 Whirlpool Refrigerator - Instructions

The instructions in the package were not helpful. They wanted me to cut the wiring harness and described where to cut based on the wire colors. My wires were not the same color! I removed the light mechanism using a combination of a screwdriver, putty knife, and plain old muscle with my fingers! The wiring harness unplugged easily and the new one inserted. It was easy to push the whole assembly back into the door. I spent more time looking for something to cut the wiring harness with (and never did find it) than the whole job actually took without needing to cut anything!

Repair was replacing motor kit. I did not use the plastic parts - ejector arm and separator. Went same as others described. I had removed ice maker from refrigerator although this was not necessary to replace motor unit(Please unplug refrigerator whether or not you remove the entire ice maker).
Removed three screws, removed old motor unit, inserted new unit making sure the ice level wire arm end was in slot. Ejector is D shaped so can't go in wrong. Replaced screws and replaced ice maker in freezer. Note - be sure the water tube is in the trough before trying to refasten ice maker.
Added note: If for whatever reason you need to remove ice maker note that there are three mounting screws (others have mentioned this) Completely remove one under middle of ice maker. For the two at top of ice maker - just loosen a few turns. The ice maker can be lifted and pulled away from the wall without removing these screws. Also there is a tab on the electrical wire connector for ice maker at back wall of freezer. Tab must be depressed with a flat tip screw driver while pulling out to remove wire connector. Tab is on wide side of connector facing inside of freezer.

Repair worked. Have lots of ice again.

i didn't repair replace capacitor, bi metal defrost thermostat and still not freeze also replace light door switch any suggestion thanks

Disconnect plug from wall. Insert putty knife between light switch.and trim panel , apply pressure to depress plastic spring holding switch in place. Apply a slight twist too putty knife releasing switch from trim piece. This wil expose plug connected to switch. Disconnect plug from switch. Connect new switch to plug. Insert switch into trim. Plug refrigerator into wall socket.

Popped out broken switch with blunt flat edged instrument. Disconnected switch from unit . Plugged new piece in and reinserted into side panel of refrigerator. Very easy.

use kitchen knife to pry out. replaced switch assemble and pressed back into place. Could not have done this with out help from previous customers. Thanks

I took the cover off, and noticed the tabs holding the timer wheel were broken off on one side. after removing the wheel, I noticed the shaft from the ice lifters was broken. Since the only way I could repair it was to buy the entire module, which I did. I received my part in 3 days. When it came, I began removing the old module by taking out the three screws holding it. After replacing the module which took about 10 minutes, my machine was making ice within about an hour. My ice holder was full in 3 days. Albert Moran, Milton, Fl

Just follow youtube examples. Work in freezer. Troubles was I didn't fix the problem. Experts say thermostat is the best one to replace (53%). Anyway they are not always right.

I took off the broken tube and attempted to order a new one with the confusing we sight at parts.com- after 3 attempts I finally got the right part with help from the operator at parts . Com( nice and helpful) but had to ship wrong parts ( the 2 wrong ones) back. The parts were of good quality and we're not hard to put on

Just plugged it in

Took the old one out and put the new one in

Popped out the old switch and replaced it with the one dying

I use a Screw drive a Nutdriver set Needlenose Pliers and it took 30mins to fix.

Remove the ice bucket and check that the auger that turns in the ice bucket is free to turn. Cover the open freezer with cardboard or whatever to retain most of the freezer temperature. Remove the holder that supports the top of the motor shaft. Check the splines on the upper part of the motor shaft and also check the seal under the holder. Open the access the door to the motor, remove wiring connector and unbolt the motor. Check the lower splines on motor shaft for condition, clean the shaft and apply new grease to the splines. Before installing, connect the wiring to the new motor, push the door switch in, press the ice dispenser arm outside the door to make sure the motor runs. If all ok, check the motor shaft for fit in the new motor. Be careful not to install the motor shaft too deep in the motor splines, otherwise there may not be enough spline showing on the top end to engage the auger. Bolt the motor in place, close access door and install the holder and ice bucket and make sure everything works. If there is not enough spline showing thru the holder to engage the auger, take pliers and pull the shaft up a bit. This seems to be a hit or miss fit on the shaft but you can adjust the height of the shaft without taking every thing apart again. That's all, not difficult at all. But do check parts and pieces for anything else you might need, parts wise, before ordering the motor by itself like I did. Shipping is high, so try to order any associated parts needed when you order the motor. By the way, This site are great to work with!

Everything went as planned except the cold temperature (freezer door switch located inside freezer) made deflection of the switch locking tab difficult to remove. Letting the switch warm up was not an option.