IX5HHEXWS10 Whirlpool Refrigerator - Instructions

The digital display numbers (0= off and 7=coldest setting) controlled by the ECB would continually be replaced by straight lines, and the refrigerator would stop cooling. I tried unplugging it for a while. After plugging it in again, it worked (the digital display came on, I set it to "4" and it reached the proper temp), but the problem occurred again the following day, and then it stopped cooling entirely. I ordered the ECB, and it arrived in 3 business days. I watched the installation instruction video, took my time, double-checked the vid a few times to make sure I was doing it correctly, and replaced the ECB by myself in less than an hour. The refrigerator has been running without problems for 3 weeks now. My fridge had a different light bulb configuration than the one in the video, but everything else was the same, and it was a simple repair.

I replaced the control board first. The freezer back panel frosted up and the refrigerator warmed up again. Then I force (short option vs long) defrosted the refrigerator. However, a few days later the defrost issue came back again. Force defrost no longer worked, though likely due to a severe ice build up behind the freezer panel. I ordered the wire harness. I took off the freezer door (loosen four screws only), removed the tray rails, ice maker, thermostat housing and vent mounted on the freezer panel. The rails and the vent are a bit tricky to remove since no directions exist. I then removed the fan above the coils and then removed the wire harness. Installing the new harness is easy except that I had to modify one of the ground connections for it to mount properly. I tested the unit for 72 hours. The defrost cycle eventually kicked in (dripping onto a pan and sizzling sound). I then reinstalled all parts. No frost build up. Good to go!

Unplug ref then remove lower(freezer) panel plus trays and thermistor’s cover/holder then remove the evaps cover. I found the evaps all frozen up. Cut and remove old thermistor, strip wires 1/2 inch then cut the new thermistor wires to length and strip 1/2 inch, use the enclosed insulated crimp type connector and put back everything in the reverse order. It works great afterwards.

Receive the parts. Review the video. Thought I can do this got down to the screw and I didn’t have is a ratchet small enough to remove the screw so I had to call D.O.C appliances to do the install Michael was here less than 15 minutes

take the old one out replace with new once - no instructions required, no tools needed

Used a screw driver to pull old switch. Pulled one wire at a time, only two wires. After wires instlled to new switch push new one back in place where the old one was.

This took 30 seconds. Lift out shelf glass, remove broken pieces, snap new part into place.

Pulled the broken pantry door off, and snapped the new door in place. Vry simple.

After removing the shelves and drawers to gain access to the End Cap unit. I removed the screws and detached the unit which was a little tricky without any actual drawing details. After removing the unit I had to undo the plastic temperature control arm without breaking same. I then transferred the shelve draw slide and reconnected the control arm assembly to the new End Cap unit . At that point it was a simple installation, the drawer works better then new. Note: I did find some loose packing material behind the End Cap assembly unit that might have caused the failure of the drawer and door mechanism during its original factory fabrication. Other than that the project was a complete success. Dick S.

Took off old cover 3 screws...removed metal track and 2 other plastic sliding bars for air flow..put on new cover and carefully put back deli cover on plastic pins..easy fix...lousy design by maytag again! Thanks to PartSelect easy and prompt service and delivery!

take out two nut driver screws remove piece, take off track two philips head screws. transfer temp control rod, really easy then put track back on and install piece. probable took as long to remove the two veg crispers and glass top. this is a very easy fix. i did notice that the pin on the original was about 3/8 of an inch forward so flapper door did not quite line up and im sure caused the pin to snap off. the replacement part, the pin is exactly the same position as the other side. i believe the original was defective from the mfgr.

My son (who does HVAC, but not appliance repair) did some investigating by taking front and back panels off and determined that the evaporator coil was freezing over because the defrost wire was not heating up. He and his girlfriend did some real-time internet searching for diagnostic info because NO control diagram was included with the refrigerator. He determined the problem was most likely the electronic control board. Ordered and installed a new board and the refrigerator is back to working fine. Took about 2 hours to diagnose the problem and 1/4 hour to actually install the control board. Kind of disappointing that this control board failed when the refrigerator was less that 4 years old.

Followed the video and installed the new Jazz board. The board cam in 1 piece which had to be separated into two pieces, but the scored area on the board made it less intimidating. At the same time I replaced the two incandescent lamps in the refrigerator area with LED lamps. Getting the housing for the control board apart was the most difficult part, installing the replacement board was a breeze.

Failure detected as Damper Control at upper rear of compartment would continuously open/close, would never stay open or closed. Sometimes the main board would turn it off (maybe a low thermistor limit?), but it would stick open a bit, and keeping letting freezer air into fridge. Could have potentially been control board, but as it turns out after disassembly of the defective damper, the internal microswitch was stuck in the closed position so it wouldn't shut off the motor. Easy fix by gently pulling the cover off the damper control, pull out Styrofoam encasement, then a phillips to remove the damper assembly. Gently push tabs to release wire connectors. Reverse the process and you're done! If I really wanted to go on the cheap, I could have just changed the microswitch, but that looked like a shaky maneuver at best. This site saved me on this one, so happy to share my experience with this Maytag and its nasty habit of freezing my milk and eggs!! :)

Easy