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EB9FVHLWS03 Whirlpool Refrigerator - Instructions

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All Instructions for the EB9FVHLWS03
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Customer:
Mark from DEARBORN, MI
Parts Used:
WP67003637
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Our old plastic dairy door had a broken part and it kept coming undone
The new door just popped into place. Took seconds to complete. Fast delivery too.
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Customer:
Daniel F from CALEDONIA, MN
Parts Used:
W11613295
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Freezer and refridgerator just stopped working.
The Condenser Fan Motor was already removed due to searching for the problem. The new fan motor looked different from the original but I felt very comfortable that Part Select had sent me the new part showing original part number changing numbers over the years. Simply placed the fan blades onto the new motor lined up 2 of the holes placed screws and tightened then plugged the wire ribbon into the Condensor Fan Motor, plugged in the Refridgerator and it worked beautifully.

The instruction video on the Part Select Web Site made it so incredibly easy to install. Installation took under 3 minutes!
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Customer:
John from PHOENIX, AZ
Parts Used:
W11613295
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
The refrigerator was working for just 1 minute and breaks, I discovered that the fan was not working , I understood that there wsa something wrong with the condenser fan motor. I just order a new one.
The installation video for condenser fan motor helped a lot to know how to disconnect the old fan motor and connect the new one. So easy just know how to remove and put back the fan gently, observe carefully where is the center and the connector position; 15 min after everything was done and the unit works well to date.
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Customer:
John from AUBURN, CA
Parts Used:
W11396033
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Refer lights not working, there are two lights and neither worked. Decided the switch was the problem.
The switch fix but did not fix the problem. I assumed the wires go on the same way as on the old switch. Is it possible if one light Burns out, the other will not work either?
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Customer:
lawrence from TRAVERSE CITY, MI
Parts Used:
WPW10196393
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Noisy, running constantly motor in damper unit.
Unsnapped and pulled off small cover exsposing two phillips head screws. I removed larger cover and styrofoam insert fully exsposing the damper unit. i unplugged same and with a 1/2 inch wood chisel was able to release the "snaps" holding the old unit in place. Simply reverse procedure to install new unit.
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Customer:
Edward from Reading, AL
Parts Used:
WPW10503278
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Refrigerator was not cold.
Refrigerator was not cold.

I had this problem before and it was the control vale in the back of the refrigerator. I ordered it and change that out in 5 minutes. That wasn’t the problem. I had the repairman come over and within 5 minutes he told me what the problem was. He showed me where the control board was. He then walked me through the removal process.

First remove the light cover on the Freezer & Refrigerator in front where the light button is located. Pull down on the front of the light cover. It pops out.

Second, in the front of the freezer & refrigerator temp control panel put your fingertips in front of the panel and pull down it’s hard to get the pins to release but the front pins will release, then pull down a little to allow the back hooks to release. (You can use a small common screwdriver if you can’t get it with your fingertips).

Next, once the panel is removed then disconnect the wiring harness. Then bring the panel to the counter, this is where you remove the circuit card and replace it. There are 4 hooks that hold the circuit board in place. Use a small common screwdriver to push the hooks away from the board. The new board comes as one piece. The board is perforated to allow you to snap the board. Directions come with the board and how to snap it. You will need to pay attention on how you removed the board. You will need to put the new board in the same way it came out.

Once the board is re-installed and lock into position reverse the process and install the control panel back into position.

Next is the programing of the board. Follow the directions that come with the control board and you will be back in business

This task took about 15 minutes to remove & replace and to program.
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Customer:
Ronald from HUNTINGTN BCH, CA
Parts Used:
W11396033
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Difficulty removing old switch.
Everything went as planned except the cold temperature (freezer door switch located inside freezer) made deflection of the switch locking tab difficult to remove. Letting the switch warm up was not an option.
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Customer:
PAUL J from LANCASTER, NY
Parts Used:
WPW10128551, WP2169142
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
Fan motor noise
Followed the demo film on line.
Good instructions
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Customer:
William from FAIRFIELD, VA
Parts Used:
WPW10503278
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Unit would not defrost
I checked the element and the thermostat and determined the problem to be the control board. I simply followed the instruction in the video. Everything went well until the last step, the video said to push the freezer down button. When this did not work I refered to the written instructions which told me to push the up button. That did it. Job complete. The unit is working as it should.
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Customer:
Larry from GOLDEN, CO
Parts Used:
WPW10503278
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
About twicw per year the freezer would ice up because the control board didn't activate the defrost element
Removed the cover using a mirror to see how to release the clips on the rear side of the cover, removed the circuit board noting how everything was installed and also visually verified the part was the same. Broke the circuit at the designated score, installed and followed instructions for programming. All is well now.
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Customer:
Nancy from LOUDON, TN
Parts Used:
WP67006877
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
broken glass shelf
Replaced shelf, very simple
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Customer:
Brian from Bismarck, ND
Parts Used:
WPW10655367
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
drip pan was cracked
Removed rear cover, removed fan and than drip tray. install new tray and reassemblied
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Customer:
Robert from Meridian, ID
Parts Used:
WPW10503278
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Lower freezer section was icing up, not defrosting properly. Repeated manual defrosting including disassembling did not solve the problem.
Emptied and disassembled the freezer. Defrosted and dried the coils. Tested the defrost heater coil ( 50 ohms ) PRT and fan - all OK. Opened the lower back panel and cleaned the water collection tray. Vacuumed out all debris including coils underneath. Reassembled everything. Removed the old control board and installed the new board paying attention to ESD steps. Applied AC power. Programmed the new board per the video link ( nicely done ). 3 weeks later and the unit seems dry and happy. Running at lower settings with good temperature results. Suspect the 24VDC relay activating the defrost heater coil on the control board or what controls the relay not working. May pull relay for test.
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Customer:
Wayne from Red Banks, MS
Parts Used:
12002497
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Broken Freezer Drawer Gear
Checked Video online. Had to remove the 2 snap on track/gear covers. Pry out the gear with screwdriver and the gear bearing unit. Align the flat side of the bearing unit and snap in. Position the cut teeth on the gear to match original and snap into the bearing. Insert the connecting rod into the long shaft gear and then push back into the short shaft gear. The video said to remove the drawer front but I did not and don't see that it necessary.
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Customer:
Michael from McKinney, TX
Parts Used:
W10619951
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver
Water pooling on the floor.
This problem is caused by a "Duckbill" rubber grommet attached to the bottom drain tube of the freezer. This duckbill opens up during the defrost cycle and allows water to drain down the "water slide" to the evaporator pan. It doesn't take much to gum the Duckbill. Once gummed up the defrost water is trapped. The Defrost Cycle eventually makes the water flow out of the coil area to the bottom of the freezer then eventually to the floor. The repair involves unplugging the unit, removing the bottom back cover with a 1/4 nut driver, pop the power clip out to give you room, reach in and pull the duckbill grommet and the water slide, then installing this replacement drain kit. This is a p trap replacement that actually fixes the root cause of this problem. A tricky part is removing the water slide, you can see the white snap that holds the slide in place. Using a small flat blade from the top releases the snap and the unit is pulled upward rather easily. This replacement drain clip snaps in the same place. If I had to do this again it wouldn't take more than two minutes to replace. Oh, one major thing, you need to manually defrost the unit. I pulled the front door off, it is held with 4 screws ... don't remove them just loosen them and it pops off easily. I pulled the bottom tray out an it gave me room to squirt hot water with a baster into the back freezer area. Eventually everything thawed out. If I had it to do over I would have waited on connecting the tube to the evaporator pan and placed the bottom of the tube into a small sauce pan or something to collect the drain water and easily dump it into the sink. I used a sponge and that took forever. BTW, just to reiterate, use this item and not that Duck Bill for replacement, this actually fixes the root cause of this problem!
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All Instructions for the EB9FVHLWS03
121 - 135 of 348