BRS62CRBNA01 Whirlpool Refrigerator - Instructions

I printed your diagram of the complete assembly for reference when installing the new part. I was able to get the part number from the diagram and ordered it online. I received the new part in 2 days. I removed the ice from the ice maker's bin and kept it in the freezer. I removed the old drum and auger from the ice maker assembly and installed the new drum #4388736. I looked at your diagram to make sure I had all of the blades in their right orientation. After the drum and auger assembly was installed, I placed the ice that I had saved into the ice bin and slide it back into place. I then tested if the assembly would now drop ice and also if it would crush the ice, which i do not use very opten, because I know that using the ice crush mode will prematurely wear the drum assembly. The drum and auger gets much more stress when it is crushing ice. After the icemaker worked flawlessly, I rolled the refrigerator back into its regular position along side the cabinets. I was very pleased with the part and the excellent service that PartSelect.com provided. The price was less than I thought I would have to pay. Also, the company provides most of the individual parts of the ice maker assembly. Normally, when I would shop at a designated Whirlpool distributor, I would have to purchase the entire assembly costing 3 or 4 times higher than the price of the individual part. I, will now, always purchase my parts from PartSelect.com.

I followed the video. And it was a big help

Great! I actually replaced the Auger Drum while watching the step by step video on my PC. Do not think I could have completed this replacement so quickly without the video. I would recommend PartSelect to anyone. Thanks

Using instructions found on the internet and the illustrated parts breakdown it was just a matter of following instructions.

The video on the site made the repair extremely easy. It took 15 - 30 minutes start to finish. Had it not been for the video I wouldn't have known that the plastic nut on the end of the auger was reverse threaded. I would highly recommend this site for ordering appliance parts.

After receiving the new part almost immediately,using two screw drivers, removed the broken switch from the plastic frame. Be careful not to scratch or otherwise tear the plastic...very pliable. Since the original switch was factory installed and the wires were packed in fiberglass insulation, the switch came out but the wires and clips were still in place and could not reach the new switch. It was necessary to pull them down with bent long nose pliers...used a lot of "pull" but the wires held up.Connected the switch, turned the power on and there was light! Reports from other users really took the uncertainty out of the task.

Read the instructions, watched the video and followed the very clear instructions and lay out.

Before purchasing the part, I watched the ParSelect installation video. The video gave me the insight as to my ability to replace the part and the correctness of the part for my ice bin. The video made it extremely easy and quick to replace the auger drum (propeller looking thing that pushes out the ice).

I had already removed the ice container & realized the very end of the auger (drum) was broken. I still don't know why this part is plastic. I ordered the auger drum on Monday & received the part Wednesday morning by Fedex. I then retrieved your repair video by Steve on-line and paused it as I duplicated each step. The process was really very easy (I even surprised myself). The unit now works as it did when new. To think I went for over a month and the repair was so simple and inexpensive. Thanks also to your customer service rep who put my mind at ease that this was the correct part (My auger was totally plastic & different from the one in the illustration). He said if my model number said this part would fit, then it would and it did.

remove fiber grill cover, remove large bolt holding under frame ( with a 2X4 block, place under refrigerator on outside edge so frame can drop down.) remove pin from broken wheel, replace reversing proceedure. Note: when blocking refrigerator, care must be taken not to let block extend under entire frame. it only needs to be placed approx 3/4" under edge of refrigerator.

The disassembling and replacing the broken part went exactly as the directions.

followed the video as instructed. Saved two repairman calls, one to find the problem, one to install. Net savings was about $130.00

The how to video told me what to check to determine what part was probably broken. Then another video showed me how to take it apart. It gave me the name, number, and a photo of the part. I ordered it from Part Select without even checking with another retailer since they gave me the information to do it myself, saving me lots of $ for repair labor costs! Then I watched the repair video again and put it back together! It works! It was simple and I really appreciate this service! Thank You

followed the video and it went really fast.

Watched youtube video from your site. The video was great and the ice macine works perfectly now.