BRS62CRBNA01 Whirlpool Refrigerator - Instructions
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- Customer:
- William from Petal, MS
- Parts Used:
- 4388736
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Broken drum
I took the tray out of ice maker, removed the screws holding the drum assembly. Dismantling the drum assembly careful as possible and placing the new drum on place of broken one, it still took twice to get it workable. Probably the next time I will follow the instructions a little more closely.
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Floating baffle and Ice bin auger drum were both broken and needed replaced.
The video of the repair that was on your website was extremely helpful. It showed in detail how to replace the parts item by item. I could not have done it correctly without the video. I believe anyone could have replaced these parts with your instruction video.
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- Customer:
- Irene from Whitehall, MT
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
No light in frig
We tried repairing with a new switch which was very easy to install but it didn't fix the problem.
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- Customer:
- Dennis from Lawrenceville, GA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Light switch which turns on the lights when the door opens went out
This is an easy fix, simply remove and replace. What I was impressed with is that a how to video was provided along with my part. I wish all manufactures would offer this, the video was easy to understand and you had a good view of the operation. Thanks, a job well done.
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- Customer:
- Paula from Rush, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
light switch sticking
I watched the video and thought "I can do this". Made some notes and then proceeded to remove the old switch and replace with the new one. Thank you.
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- Customer:
- Richard from Arlington, MA
- Parts Used:
- W11384469
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Both light bulbs had been replaced, but lights did not turn on.
I tried to remove the old light switch using a putty knife and a hammer. It was hard to compress the plastic tabs to pull it back through the hole, but all of a sudden, the lights came on. I guess banging on the switch freed-up the contacts. The new switch is now a spare part in case I need it.
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- Customer:
- Wilma from Ten Mile, TN
- Parts Used:
- 4388736
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
The round part that I ordered
After figuring out online what I needed I was sent the step by step video on what to do. I have never did anything like this but I learned. In the Past my husband would deal with it but he is no longer alive to do this kind of stuff. Thank goodness you sent the video along with all the instructions as i had my laptop on the table and followed stopped it and followed it again. I actually did this . I am so proud of myself.Thank you for making it so easy.
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- Customer:
- Ken from Pleasant Grove, UT
- Parts Used:
- 4388736
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Drum vanes were breaking off.
I took ice bin apart to ensure what part I needed. Got Serial # & Model # from inside fridge. Online search for Whirlpool Parts to check out prices. Settled on PartSelect for best price. Quick service too!!! Before putting it all back together, I reviewed the video. It was pretty good. Just left it up & after each couple of steps, I'd look at what was next. Went together with no problem. There could have been more details given, like ensuring that certain things lined up during reassembly. There was dead time when the narrator could have given pointers.
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- Customer:
- john from moody, AL
- Parts Used:
- 4388736
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
White plastic chips kept appearing in the ice crusher
I took the ice bin and crusher down to find the problem. I needed a new auger. I did a Google search for the part and found instructions for taking the crusher mechanism apart. This went smoothly until I went to put it back together. I had to follow the instructions in reverse which was really difficult. I advise folks to use their cell phone camera to take close up pictures of the dismantling process . Use these to help you put it back together. All in all, I was very pleased and plan to return when another need arises. John (retired x 2)
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- Customer:
- Joe from Maryville, TN
- Parts Used:
- 4388736
- Difficulty Level:
- Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
would not espense ice cube or crush them
ordered a new auger after tearing it apart I found I needed a drum. Thought this might be too much work so I went to Lowes for a new ice maker they sold me the wrong one said the didnt have one & I needed to order, they sent the wrong part. So I ordered the drum from you. So her is a pile of parts that has been settin there for a week. The secret was the video Great Job everything works & I tell everyone how smart I am with your help. THANKS
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- Customer:
- Frank from Seaford, DE
- Parts Used:
- 4388736
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Ice auger drum had cracked and would not dispense ice
Great! I actually replaced the Auger Drum while watching the step by step video on my PC. Do not think I could have completed this replacement so quickly without the video. I would recommend PartSelect to anyone. Thanks
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- Customer:
- Ed from Thurmont, MD
- Parts Used:
- 4388736
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
Auger drum broke
Removed ice bin and separated parts. However, instructions would have been nice that the part to unscrew was the opposite of normal screws. Not righty-tighty, but righty remove. After I figured that out, disassembly, reassembly, and installation went smoothly. It was a pleasure to deal with your company!
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- Customer:
- Gilbert from Needville, TX
- Parts Used:
- W10852691
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
The floating baffle was cracked which prevented the metal ice crushers from going around.
I watched the installation on your web site and followed your directions and it fell right into place. Absolutely no problems. Thanks.
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- Customer:
- HARRY from FAYETTEVILLE, NC
- Parts Used:
- 4388736
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
White plastic in dispensed ice. Bad ice dispensing auger drum.
I followed instructions in the video you provided. No problem at all. Took less than an hour.
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