EB9SHKXVQ04 Whirlpool Refrigerator - Instructions
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- Customer:
- Robert from OWINGS MILLS, MD
- Parts Used:
- WPW10503278
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
There was ice building up in the freezer.
I searched the internet for the correct part and reviewed the instructions on the internet. Upon ordering the correct part I was provided a link to a video that walked me through step by step. The very first thing I did was unplug the refrigerator.I then located the control board located in the housing in the ceiling of the refrigerator. Using a screwdriver I was able to carefully separate the housing from the refrigerator ceiling . Unplugged the housing and then had to separate the plastic housing to locate the control board. Ran into a little difficulty at first separating the plastic tabs but with a screwdriver carefully pried the tabs. Once completely open is where the control board was. More plastic tabs holding the control board in place. Carefully separated the board from the tabs. The were two plugs that needed to be separated from the board. Used a screwdriver to get the plugs separated.The new board you had to bend carefully at a joint so the board became two pieces. Snapped the boards in place. Plugged the board in two spots. Put the housing together and put the housing in place in the refrigerator. Plugged the refrigerator in. All lights came on and then had to program the board. The instructions were spit on. The code is located inside the fridge were the model tag is. Programmed correctly. Word of advice read the directions a few times you can't go wrong. So far it's day 7 after I installed the board and no ice building up. According to the internet the control board controls the defrost function on my model. Very happy. I'm still watching the freezer but I'm pretty sure I fixed my matter. Thanks for sending the right part and the video. Repair went well. Just take your time and go easy because everything involved is plastic. I didn't want to break any tabs I had to deal with.
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- Customer:
- Daniel from RICHTON, MS
- Parts Used:
- W11613295
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers
Refrigerator would cool for a very short period of time. Then the compressor would shutdown via internal thermal overload or high head pressure. This was caused by the lack of airflow across the condenser coils and compressor.
(1) Slide out appliance and remove power source. (2) Removed lower access cover on rear of refrigerator. (3) Disconnected plug to the condenser fan motor. (4) remove blades by pulling gently forward (5) remove mounting hardware holding the fan motor (3 screws) (6) motor is now free and new motor can be installed
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- Customer:
- Timothy from BELTSVILLE, MD
- Parts Used:
- WPW10503278
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Freezer box frosting up. Refrigerator not cold.
My son (who does HVAC, but not appliance repair) did some investigating by taking front and back panels off and determined that the evaporator coil was freezing over because the defrost wire was not heating up. He and his girlfriend did some real-time internet searching for diagnostic info because NO control diagram was included with the refrigerator. He determined the problem was most likely the electronic control board. Ordered and installed a new board and the refrigerator is back to working fine. Took about 2 hours to diagnose the problem and 1/4 hour to actually install the control board. Kind of disappointing that this control board failed when the refrigerator was less that 4 years old.
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- Customer:
- Antonio from San Antonio, TX
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
All three lights are not working...lights are off but refrigerator still cooling. Also, the control box not lit up to show the temparture for freezer and refrigerator
Used a screw driver to pull old switch. Pulled one wire at a time, only two wires. After wires instlled to new switch push new one back in place where the old one was.
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- Customer:
- Steve from SOUTH ST PAUL, MN
- Parts Used:
- WPW10503278
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
refrigerator running all the time
Followed the video and installed the new Jazz board. The board cam in 1 piece which had to be separated into two pieces, but the scored area on the board made it less intimidating. At the same time I replaced the two incandescent lamps in the refrigerator area with LED lamps. Getting the housing for the control board apart was the most difficult part, installing the replacement board was a breeze.
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- Customer:
- Charles from CASTLE ROCK, CO
- Parts Used:
- W10884390
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
icemaker stopped working
Hardest part is access to the icemaker itself. Once I removed the freezer door (bottom drawer freezer), and got the sliding basket out, it was a 10 minute job. Make sure you start the upper screws first, the icemaker will hang there while you adjust, connect the harness, and tighten. Make sure you are ready before you close the door, it will start making ice as soon as the door is closed.
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- Customer:
- JimBob from CRAWFORDSVLLE, AR
- Parts Used:
- W10884390
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Bottom freezer ice maker quit making Ice
Used a deep well 1/4" nut driver. Loosen 4 screws on inside of door and slip it up and off rack. Remove 2 screws on bottom of ice maker. Loosen top 2. Slip up of screws, unplug ice maker and remove.
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- Customer:
- Duncan from Metairie, LA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The Switch Broke...Absolutely Fell Apart.
I simply removed the old switch using 2 small screwdrivers and the old switch case popped out. I then upluged the wires from the old switch and reversed the process. Didn't take longer than 5 minutes begining to end! Thank you for the great service! Duncan quaid
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- Customer:
- Steve from WAKE FOREST, NC
- Parts Used:
- W10884390
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Existing icemaker would freeze up, stop making ice.
I did not unplug the refrigerator. Your choice on this. Take a close look at the existing icemaker, how the wires are routed and what the water spout looks like as it relates to the icemaker. Small flat-blade screwdriver will help in unlocking tabs on the icemaker plug. Go ahead and unplug it. Of the three screws that secure the icemaker, two are impossible to see without holding a mirror in your third hand. Completely remove the bottom screw (by feel). Don't drop it, like I did. Have no idea where it went. Loosen the top two screws but do not remove. Icemaker will lift off of the top two screws when you push it up. With old icemaker out of the way, plug in the new icemaker. Be careful to properly align the water spout into the new icemaker as you hook it on the two top screws. When everything looks good, tighten the two top screws. Replace the bottom screw, if you didn't lose it. My icemaker is doing fine without a bottom screw. It should make some ice within an hour, or so. Mine did.
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- Customer:
- David from Valley Grande, AL
- Parts Used:
- WP67005140
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Appliance has Freezer on bottom and Someone dropped Item on handle a broke it
2 Screws on and off
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- Customer:
- dave from williamsville, NY
- Parts Used:
- WP67005140
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
half of the freezer handle broke off
Not much to describe. Just used philips screwdriver and removed the two screws holding the handle in place. Discarded the broken handle, washed the area where the original handle was and replaced it with a brand new white handle (not yellowed with age)by replacing the two screws.
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- Customer:
- Nelson from CATSKILL, NY
- Parts Used:
- WPW10196393
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Control noisy when opening and closing removed damper housing
Pop off vent cover remove 2 screws removed cover housing and foam. Removed damper by unclipping tabs on left and right side of control lift up and out. Unplugged power wires reinstalled in reverse order.
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- Customer:
- Carol from SAINT MARYS, GA
- Parts Used:
- W10884390
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Ice maker not making ice.
This is a bottom freezer refrigerator. Had to remove the freezer door and bottom shelve to make access to the ice maker possible.. Removed the old ice maker using a 1/4" nutdriver to loosen, but not remove, the top 2 screws. Removed the bottom support screw completely.. Detached the wiring harness from the freezer connector and lifted the ice maker up and out of the freezer. Installed the replacement ice maker in reverse order, slipping it over the loosened top screws. Tightened them, making sure the usit was level, then inserted and tightened the bottom support screw . Plugged the wiring harness into the freezer connector.. Unit produced ice within 3 hrs. .
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- Customer:
- Dave from Manchester Center, VT
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Socket set
Refrigerator light would not stay on
Removed the 2 screws holding the light bulb shield, then the 4 uolding the metal panel. Unplugged the olw door switch and replaced.
reassembled the pieces.
reassembled the pieces.
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- Customer:
- Hal from ADDISON, NY
- Parts Used:
- W10884390
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Had to replace the icemaker.
Took out the bottom drawer, removed one hexhead nut on the unit, unplugged the unit, plugged in the replacement unit, screwed in the hexhead screw, replaced the drawer, that's it! Very user friendly.
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