BRS62CBBNA01 Whirlpool Refrigerator - Instructions

The reason it took me longer than what should have been a 15 minute repair is due to the fact that I could not figure out how the shaft came apart. I found an instructional video on Parts Select website that showed me that the shaft was held together by a reverse treaded, round nylon nut on the very front of the shaft. Just use a pair of pliers to grasp the nut and rotate it clockwise, after that you just need to lay the parts out in order as they come off the shaft so you can put it back together again.

I took the ice bin and crusher down to find the problem. I needed a new auger. I did a Google search for the part and found instructions for taking the crusher mechanism apart. This went smoothly until I went to put it back together. I had to follow the instructions in reverse which was really difficult. I advise folks to use their cell phone camera to take close up pictures of the dismantling process . Use these to help you put it back together. All in all, I was very pleased and plan to return when another need arises. John (retired x 2)

Great! I actually replaced the Auger Drum while watching the step by step video on my PC. Do not think I could have completed this replacement so quickly without the video. I would recommend PartSelect to anyone. Thanks

Replace the auger drum. I had order it and the auger, but I did not need the auger. I returned the auger with ease. Parts Select will always have my business.

watched the installation video twice and took my time to make sure all parts were put back together in the right order

I followed the video. And it was a big help

After figuring out online what I needed I was sent the step by step video on what to do. I have never did anything like this but I learned. In the Past my husband would deal with it but he is no longer alive to do this kind of stuff. Thank goodness you sent the video along with all the instructions as i had my laptop on the table and followed stopped it and followed it again. I actually did this . I am so proud of myself.Thank you for making it so easy.

I watched a video several time to get the steps in the removal and reinstall. It really was not that hard but first time repairs can take extra time.

I would not have attempted the repairs without your instruction. I use a Drimel tool with a abravise blade to cut the part off the shaft. After I realized the Drimel tool would work. It took me parhaps 10 minutes to get it off the shaft. I had already ordered the new part and the job was complete. Thanks for the help. Ron Burch

It tool me a while to diagnose the problem but realized the ice dispenser motor coupling had failed. It fooled me for a while because it turned on the motor but could not turn the plastic shaft inside the icemaker. I found the instructions for an almost identical repair on your website. 1)I removed the motor. In my case the wiring harness came right off.2) I turned the coupling by hand and found that although it turned, it was actually loose on the motor shaft. I then knew it was the problem. 3) The threads were apparently cross threated. 4) As a prior user suggested on your site, I used a hacksaw to cut the old coupling off, being careful to not damage the remaining threads. 5) I ordered the new coupling which arrived very quickly 6) I screwed it on to the motor shaft (remember it is a left hand thread). 7) Presto!! My icemaker works. As the other user suggested, I did not have to use washers as spacers. The new coupling was better made than the old one and actually has ~1/8" nut or spacer already welded to the coupling. My thanks to those before me who helped make this a successful repair.

Using instructions found on the internet and the illustrated parts breakdown it was just a matter of following instructions.

The how to video told me what to check to determine what part was probably broken. Then another video showed me how to take it apart. It gave me the name, number, and a photo of the part. I ordered it from Part Select without even checking with another retailer since they gave me the information to do it myself, saving me lots of $ for repair labor costs! Then I watched the repair video again and put it back together! It works! It was simple and I really appreciate this service! Thank You

followed the video and it went really fast.

The video on the site made the repair extremely easy. It took 15 - 30 minutes start to finish. Had it not been for the video I wouldn't have known that the plastic nut on the end of the auger was reverse threaded. I would highly recommend this site for ordering appliance parts.

Before purchasing the part, I watched the ParSelect installation video. The video gave me the insight as to my ability to replace the part and the correctness of the part for my ice bin. The video made it extremely easy and quick to replace the auger drum (propeller looking thing that pushes out the ice).