BRS62CBBNA01 Whirlpool Refrigerator - Instructions

The video on the site made the repair extremely easy. It took 15 - 30 minutes start to finish. Had it not been for the video I wouldn't have known that the plastic nut on the end of the auger was reverse threaded. I would highly recommend this site for ordering appliance parts.

Before purchasing the part, I watched the ParSelect installation video. The video gave me the insight as to my ability to replace the part and the correctness of the part for my ice bin. The video made it extremely easy and quick to replace the auger drum (propeller looking thing that pushes out the ice).

Removed the broken auger blade part,replaced it with the new one. Simple easy,and with the fast service you provided repair was accomplished quickly. Will contact your company for all of my whirlpool parts needs.

remove fiber grill cover, remove large bolt holding under frame ( with a 2X4 block, place under refrigerator on outside edge so frame can drop down.) remove pin from broken wheel, replace reversing proceedure. Note: when blocking refrigerator, care must be taken not to let block extend under entire frame. it only needs to be placed approx 3/4" under edge of refrigerator.

Watched youtube video from your site. The video was great and the ice macine works perfectly now.

followed the video as instructed. Saved two repairman calls, one to find the problem, one to install. Net savings was about $130.00

I took the tray out of ice maker, removed the screws holding the drum assembly. Dismantling the drum assembly careful as possible and placing the new drum on place of broken one, it still took twice to get it workable. Probably the next time I will follow the instructions a little more closely.

I had already removed the ice container & realized the very end of the auger (drum) was broken. I still don't know why this part is plastic. I ordered the auger drum on Monday & received the part Wednesday morning by Fedex. I then retrieved your repair video by Steve on-line and paused it as I duplicated each step. The process was really very easy (I even surprised myself). The unit now works as it did when new. To think I went for over a month and the repair was so simple and inexpensive. Thanks also to your customer service rep who put my mind at ease that this was the correct part (My auger was totally plastic & different from the one in the illustration). He said if my model number said this part would fit, then it would and it did.

Read the instructions, watched the video and followed the very clear instructions and lay out.

The disassembling and replacing the broken part went exactly as the directions.

First of all when deciding where to order part from I could have saved a couple of bucks on another site but I chose PartSelect because of the video showing exactly how to install the part. When installing the new part it went in exactly as described. Part seems sturdy. Ice bin now works like new again. Hopefully it will last at least as long as the original. Part was good, delivery was quick. I will look here again if I need more parts for any appliance.

When I ordered the new auger drum from this website, I noticed a video that explained how to install the item. When I received the new drum, I went to the website and found the video. All I did was to watch the video and do what the repairman did. I did get a little confused when I noticed that the auger in the video was metal, and mine was plastic. However, upon removing the pieces as shown in the video, it became clear that the new auger drum would fit the same way the broken one had fit. After that, it was a snap to put the pieces back together.

Awesome price, awesome service, and great experience. I must say I was apprehensive about repairing my refrigerator’s ice maker, but the pieces of plastic and the $150 estimate to repair the bad part helped to motivate me into action. I quickly found the part I needed on your website at a reasonable price and placed the order. I fully expected to wait 6 – 8 weeks for the part to arrive but to my great surprise it arrived in just two days! I maintained and repaired complex ordinance and missiles in the Air Force for 21 years but a couple of steps in the repair of this icemaker stymied me, until that is, I watched your repair video! What a wonderful resource that was, step-by-step instructions on the entire repair…. Armed with this resource a guy just can’t go wrong and in short order the repair was complete and I am back to crushing ice again. What a wonderful service you provide and I couldn’t be a happier customer. You folks at Partselect.com have your stuff together, keep up the good work.
Mr. William L. Austin, M.Ed.

The only problem I had was the nut at the end turned the opposite direction. Once I realized that I took it apart in sequence and it went right back together. It helped me in that I slid all the parts off the auger shaft onto another small rod I had and then slid them right back on. Was no problem

Took off all screws on box.Removed front of drawer,removed back-up to drawer and auger as one unit. Removed C-clamp on end of auger,this released all the parts. The end of the auger shaft unscrews, remove broken piece and reverse process with new part