WRT311FZBM00 Whirlpool Refrigerator - Instructions
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- Customer:
- Fred from Watertown, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
19 year old light switch broke
Great service. Unpluged old switch and pluged in new one. Works great
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- Customer:
- chris from woodland hills, CA
- Parts Used:
- WPW10662129
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
you have to turn it off and on to run.
Just like the video showed me.It still does not work. Have to turn it off and on to make it start up.I also replaced thermostat in freezer. Does not work.
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- Customer:
- Janet from Flagstaff, AZ
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The light went out
I pried the old one out with a screw driver and pushed the new one in. I expected instructions in the box it came in but there were none.
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- Customer:
- Albert from Dunmore, PA
- Parts Used:
- W11745278
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
replace hinge bracket on fridge door
taped the door shut ,measured a block of wood and stuck it under the door for support.....unbolted bottom hinge,slipped on hinge bracket and reassembled.no muss no fuss.
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- Customer:
- Joseph from Destin, FL
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
light switch would not work
Popped the old one out with a kitchen knife and popped the new one back in. It tool less than 15 seconds!!
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- Customer:
- Ronald from Billings, MT
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Wrench set
non-functioning refrigerator lite switch
My owners manual said to unplug fridge from elec outlet, use a kitchen knife to gently pry off the switch plate
(manual had a pictoral example), unclip the two wire, replace with on new switch and replace the switch. Close
door and plug back in. Open door to check that the lite
works. Walla! It did. Thanks!
Sincerely, Ron Marshall, Billings, MT
(manual had a pictoral example), unclip the two wire, replace with on new switch and replace the switch. Close
door and plug back in. Open door to check that the lite
works. Walla! It did. Thanks!
Sincerely, Ron Marshall, Billings, MT
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- Customer:
- Jackie from Nova, OH
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Switch was not working after a repairman had fixed something else
Please bear in mind I am 65 years old & it was harder to get up & down off the floor then to change the switch. Was very easy - watched video, unplugged unit. I used the putty knife at the right front corner to work loose, when it came loose had to loose the left side a little. The unit pulled out easily. detached the wired that had a single plug with 2 prongs on it. Attached the plug, pushed new switch into place. There was no way you could place wires on wrong prong. When done, plugged refrigerator back in & checked if working. I CAN SEE THE LIGHT and the food in the freezer now. Thank you for making an easy repair.
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- Customer:
- Thomas from Augusta, GA
- Parts Used:
- W10887190
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Light Bulb Blew Out In Fridge
Screw bulb in and place cover over bulb.
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- Customer:
- sarah from dearborn, MI
- Parts Used:
- WPW10662129
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers
Compressor having hard time kicking on
I simply watched the repair video and did it! Super easy, needed start device and capacitor. As easy as unplugging the old and adding the new. The video helped and gave me confidence. Wives can fix fridges too! Saved me $2500. Looks like I'll need a new excuse if I want a new fridge.
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- Customer:
- Mary from Wasilla, AK
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light switch in the refrigerator was faulty from the first day we installed the fridge.
I had ordered some other parts for something entirely different off your website and service was great. So after almost ten years of a dark refrigerator, because of a defective switch, I decided to see if you had the part to fix it... You did and the part got here in 3 days. I had a working light switch and all the light in the world where my husband needed it most (in the fridge). It took me at the most ten minutes to replace the part. All is well now and I have a happy husband who can find the leftovers just fine. Thanks for your great service!
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- Customer:
- Adam from Randolph, ME
- Parts Used:
- WPW10662129
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Frig not cooling.
After plugging in the new relay to no avail. I replaced the thermostat. That fixed the problem.
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- Customer:
- Dora from Rock Island, IL
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
light would come on and off
Viewed the viedo - it showed what to do
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- Customer:
- ANTHONY E. from REHOBOTH BEACH, DE
- Parts Used:
- W11700559
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Ice Maker Failed
I watched your repair video, read the instruction enclosed with the icemaker and made the repair in about 15-20 minutes. There is an issue that others need to be aware of once the water pump is repaced and the tubing is connected and the icemaker is installed and turned back on; it take 20-30 minutes to pump the air out of the line and the for the water to actually fill the the fill tray (you made the install correctly, the delay in filling is not covered by either the video or the book just be patience don't disconnect and reconnect anything it will eventually fill and make ice and less than 48 hours). This vendor offers 4 star customer service at a fair and resonable price (I priced the parts separately prior to purchase and the kit is the way to go). I received the product within 3 days, shipped groung delivery. I would use your products and online service advice for installation on other appliances in the future if needed. You have earned my trust, and repeat business in the future; and I will gladly recommend you to others. Your customer focus and service is second to none. I am a fully satisfied customer!!sincerely, a. Walker
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- Customer:
- Pamela from Mountain Home, AR
- Parts Used:
- WP2204812
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
door shelves had broken
I learned my lesson on making an order for my repair parts. I tried to do it my self on line and sent for the wrong part. I called in and talked to a very nice lady and she helped me and sent the right part and it was easy. they sent the part quickly and they fit perfectly and all is great. I need on more so I will call again and get it. They are very nice people to work with so don not be afraid to call and ask for thir help
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