NWT2002D00 Whirlpool Refrigerator - Instructions
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- Customer:
- Marcia from Kansas, OK
- Parts Used:
- W10822278
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Both the freezer and bottom of refrig too hot
Was very simple once I found out where the defrost timer was located. I had a friend walking me through trying to find the location on the phone. Not all models have them in the same place. Once the part was located all I had to do was remove the cover, unplug the old one and plug the new one in just the way the old one came off. The black wire was easy to locate on the old and just matched it up. Put the cover back on and plugged it in. It was no time till I started feeling it cool. Checked both top and bottom with thermomater and it was where it should be within 12 hours. I am happy and using it again. Was almost ready to throw it out. Did not know it was so cheap to fix one. Nothing anyone can't handle. If this woman can do it anyone can.
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- Customer:
- Jennifer from Cincinnati, OH
- Parts Used:
- W10822278
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
Freezer iced over, water leaking into refridgerator
My fridge is a little different from the video model. The Controls in the fridge are located on an "arm" which swings down when the two screws are removed from the sides. It was not necessary to remove a front plate or knobs. However, I found when I got in to it that the old timer was not held by screws, but by plstic posts which had these "speed nuts" on them. This is a little metal plate which fits over the plastic post and bends to lock it in place. When you try to remove it, it acts like a barb, holding the little sucker on. I ended up bending the ends of those little suckers up tight against the post and twisting and pulling with needle-nose pliers. I broke one post like others before me commented, but one stayed intact. The only break at the top, so there ie still post left to hold the new timer. Once it was off, I was able to replace easily. The directions for choosing the right prong were a little confusing, but follow your gut and go with the wire colors. My schematic found in the bottom of the fridge did not look like any of the drawings, but I could match the wire colors. I also asked "Just Ask" for help, to make sure. My gut instinct was right. My fridge is now working again beautifully. If a housewife with no appliance repair knowledge can do it, so can you. I fixed my dryer with PartSelect too!I will never call another repair man until I have checked this site to see if I can do it myself. Bet I have saved $600 so far at least!
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- Customer:
- Eartis from Mckenzie, AL
- Parts Used:
- W10822278
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Refregirator would not freeze properly. It would stay in the defrost mode at times.
I did the repair just as your video showed me. It worked out great.
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- Customer:
- Robert from Norwich, CT
- Parts Used:
- W10822278
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Refrigerator was freezing everything
First of all the part was not located in the section of the refrigerator that was shown in the video. I wasted a lot of time taking that section apart only to find that the part wasn't there. After some investigation I finally located the defective part. It was behind a piece of sheet metal that had to be bent out of the way to unscrew the part. If I hadn't bent it out of the way, it would have been a major disassembly to remove the sheet metal. Once removed, the installation of the new part was fairly simple. The only confusing thing about the installation was determinig which of the prongs on the part that the internal wire to the new part was to be attached. There were 3 options given and the instructions were not very clear as to which one I should use. Apparently I guessed correctly because the refrigerator seems to be functioning perfectly since the repair.
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- Customer:
- David from Virginia Beach, VA
- Parts Used:
- W10822278
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
How to get timer out of defrost cycle?
Talked to local appliance repair tech, who explained how to manually turn timer with a screw driver and listen to the switch go from on to off.
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- Customer:
- Frank from Alabaster, AL
- Parts Used:
- WPW10225581
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
freezer forming ice on back panel, fridge nor freezer getting cold
Watched video of repair. Took all drawers and drawer holders out of freezer to acesss back panel. Removed 6 screws from back panel,slid up and out. Cut 2 wires to remove old bi-mtl defroster. splice the wires and attached new bi-metal def.
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- Customer:
- Glenn from Capitol Heights, MD
- Parts Used:
- W10822278
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Ice on the botton of top freezer
I just simply eliminated the ice buildup with hot water and a knife. But I still have the Defrost Timer Kit for future use.
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- Customer:
- Errol from Brooklyn, NY
- Parts Used:
- WPW10225581, W10822278
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Frezzer was not defrosting ans the refregitor was not cooling.
My Whirlpool refrigerator frezzer was not defrosting and the refrigator was not cooling. I followed the symptom parts advise (Defrost Timer Kit and the Bimetl-Def)of P/S. I pulled out the refrigerator from it inclosure and unpluged it, (note the shelf supports, the thinner ones are on the left side) I remove the shelfs and their supports,I removed the interior back cover of the frezzer, using a hair dryer I melted the frozen ice from the frezzer coile. Once all the ice was melted away, I cut off the old BIMETL-DEF and attacth the new BIMETL-DEF making sure the color wires are match correctly and using electrical connection plugs and electric tape I reconnected the wires. (2) I followed the video instruction for replacing the Defrost Timer Kit I found it to be quite easy to follow. The most deficult part was trying to position my body to remove the screws. I used an old CREDIT CARD to remove the face of the Refrigerator control buttons in order to access the compartment which house the Defrost Timer kit. I removed the old Defrost time kit and replaced it with the new one (following the Video instruction). I replace the frezzer cover inserting the lower four screws then using an old Credit Card I forced the top end of the frezzer cover under its retaing wall. I then replace the remaining two screws. JOB DONE
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- Customer:
- Jeff from Austin, TX
- Parts Used:
- W10822278
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Freezer not cooling. Temperature rising.
One day the ice cream in the freezer seemed mushy, but the ice was still frozen. There was not water in the ice bin. However, the problem resolved itself. This suggested that the defrost timer had become stuck for an extended time, but then continued to run. The fact that the freezer went back to frozen, implies that all the components of the cooling loop (compressor, condenser & fan, evaporator & fan) were fine. It was possible that the problem was caused by a bad defrost (?evaporator?) thermostat but everything I saw on line suggested that the defrost timer is the culprit about 40 - 50% of the time. Anyway, I followed the instructions in the on-line video at this site for replacing the defrost timer and it was easy. It would have only taken 15 minutes, but I spent a while reading the defrost timer instructions and hunting down a schematic for my refrigerator, to determine which pin the loose wire should go on.
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- Customer:
- Paula from Rush, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
light switch sticking
I watched the video and thought "I can do this". Made some notes and then proceeded to remove the old switch and replace with the new one. Thank you.
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- Customer:
- Dennis from Lawrenceville, GA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Light switch which turns on the lights when the door opens went out
This is an easy fix, simply remove and replace. What I was impressed with is that a how to video was provided along with my part. I wish all manufactures would offer this, the video was easy to understand and you had a good view of the operation. Thanks, a job well done.
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- Customer:
- Steve from River Edge, NJ
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
exchange of defective light rocker switch
1)pry out the old/defective light rocker switch with a screw driver (flat head) and pull out the cables 2)unplug two connectors at the end of light rocker switch 3) connect new light rocker into two connectors 4)push the wires inside and put back new light rocker switch
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- Customer:
- Jeanne from Fairview Heights, IL
- Parts Used:
- W10822278
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
The Refrigerator Was Running But Blowing Hot Air, Everything In Freezer Had Defrosted.
First I watched the video on your website, it was quite helpful. It showed me the location of the part to be replaced. Then I used the nut driver to remove a couple of screws, and slowly pulled the cover off . Once I pulled the cover down I could see the part that needed replacing, it had a couple of phillips head screws holding it in place, I removed those screws and unplugged the defrost timer, taking note of the color of the wires. Then I took the new defrost timer and attached the loose wire to the correct terminal according to the directions(this is where the color of your wires comes in), then I plugged in the new defrost timer and replaced the screws. I then reattached the cover making sure not to pinch any of the wires, and replaced the screws. It was so easy I was sure I did something wrong and it wouldn't work, but I plugged the refrigerator back in and let it sit for about 20 minutes and then when I checked it was running cool. I'm 55 years old and never had the nerve to try anything like this before but since my husband passed away I've had to try things myself or replace a lot of appliances. If I can do it anyone can.
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- Customer:
- Anthony from Fairport, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light in the refrigerator didn't work
I did exactly as the video showed. I popped out the old switch, disconnected the two terminals, connected the new switch and put it back. The light now works! The refrigerator is over 25 years old and the switch works! What a great website this is. Couldn't of done the job without Partselect's help.
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- Customer:
- Donald from Kissimmee, FL
- Parts Used:
- WPW10225581
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Freezer Ok. Refrigerator Not Cooling.
Followed recommendations from others but went with most likely by percentage = defrost timer kit. Did not solve issue. Then went with bi-metal thermostat and that did not fix the problem. Tested the thermostat as recommended on line and old part was bad, new part ok. Then I saw on line that I should have listened for fan operation. I checked and found the fan motor to be defective. Replaced the motor and refrigerator worked fine. Both the motor and bi-metal thermostat were required. Should have checked fan operation first.
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