NWT2002Q00 Whirlpool Refrigerator - Instructions
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- Customer:
- Duncan from Metairie, LA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The Switch Broke...Absolutely Fell Apart.
I simply removed the old switch using 2 small screwdrivers and the old switch case popped out. I then upluged the wires from the old switch and reversed the process. Didn't take longer than 5 minutes begining to end! Thank you for the great service! Duncan quaid
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- Customer:
- STEPHEN from FENTON, MO
- Parts Used:
- WPW10225581, W10822278
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Freezer No Longer Cools
Our spare 25+ year old Kitchenaid refrigerator (side-by-side model) refused to produce cold air. I could hear mechanical sounds and things "clicking", but the temps kept raising. This specific unit only had cooling coils in the freezer, and some ducts that route cold air into the fridge.
I emptied the refrigerator completely, removed the ice cube bin and shelves, and left it unplugged for two days with the doors open. Once everything was dry, I plugged the unit back in -- within 8-10 hours, the unit was cold again. Lights worked, and fans in the freezer and back of unit worked. However... once the compressor turned off, it never came back on. This told me that the root cause lies with components that control when to turn off/on the cold flowing into the coils.
I looked up my model on PartSelect website, and looked through their "likely to fail" list for my model. The defrost thermostat and defrost timer were at the top of the list, and symptoms made sense. Those two parts arrived within a week. The defrost timer was easy to install -- unplug old, plug in new. The defrost thermostat involved cutting existing wires, stripping a small section of sheathing, and attaching the wires to the new part with crimp caps and electrical tape. The electrical tape was there to cover the exposed area of the crimp cap and bundle the wires together. (I used 3M's "Super 33+".) Finally, reattach the harness to the socket, and attach the other plugs and grounding clamp.
After re-attaching the rest of the required components, I plugged the unit back in. After about 24 hours, it had gone through at least one cycle and was appropriately cold. After letting it churn for another couple days and watching it closely, I felt confident that the problem had been fixed.
** Side Notes **
Definitely use caution around the fins on the coil. For my unit, the harness plug is directly above the fins, and required some effort to safely remove while not slicing up my hands. Extra long screwdrivers and patience helps a lot. Put a wedge behind the wheels of the refrigerator so that it doesn't back away from you while you work. And, of course, do all this while it is unplugged.
** For the PartSelect Website Maintainers **
If possible, please provide some better guidance on where to place the lead coming off the defrost timer. The Youtube video was nice, but some clarity on which pole/spade to attach it to (and where to find that info, besides "consult your manual") would help many people.
I emptied the refrigerator completely, removed the ice cube bin and shelves, and left it unplugged for two days with the doors open. Once everything was dry, I plugged the unit back in -- within 8-10 hours, the unit was cold again. Lights worked, and fans in the freezer and back of unit worked. However... once the compressor turned off, it never came back on. This told me that the root cause lies with components that control when to turn off/on the cold flowing into the coils.
I looked up my model on PartSelect website, and looked through their "likely to fail" list for my model. The defrost thermostat and defrost timer were at the top of the list, and symptoms made sense. Those two parts arrived within a week. The defrost timer was easy to install -- unplug old, plug in new. The defrost thermostat involved cutting existing wires, stripping a small section of sheathing, and attaching the wires to the new part with crimp caps and electrical tape. The electrical tape was there to cover the exposed area of the crimp cap and bundle the wires together. (I used 3M's "Super 33+".) Finally, reattach the harness to the socket, and attach the other plugs and grounding clamp.
After re-attaching the rest of the required components, I plugged the unit back in. After about 24 hours, it had gone through at least one cycle and was appropriately cold. After letting it churn for another couple days and watching it closely, I felt confident that the problem had been fixed.
** Side Notes **
Definitely use caution around the fins on the coil. For my unit, the harness plug is directly above the fins, and required some effort to safely remove while not slicing up my hands. Extra long screwdrivers and patience helps a lot. Put a wedge behind the wheels of the refrigerator so that it doesn't back away from you while you work. And, of course, do all this while it is unplugged.
** For the PartSelect Website Maintainers **
If possible, please provide some better guidance on where to place the lead coming off the defrost timer. The Youtube video was nice, but some clarity on which pole/spade to attach it to (and where to find that info, besides "consult your manual") would help many people.
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- Customer:
- Dana from Canyon Lake, TX
- Parts Used:
- W10822278
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Freezer would periodically allow things to partially thaw out
First, I removed the two thermostat knobs, then the snap-on plastic cover. Then, I removed the 4 screws holding the housing for the timer, thermostats, etc., and dropped it down enough to remove the timer and the wiring harness going into it. Installing the new one was the same process, in reverse. Quite simple!
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- Customer:
- John from Redmond, WA
- Parts Used:
- W10822278
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Freezer was dripping water into refrigerator below
Removed the old timer from the housing. The replacement came with good instructions. I followed the instructions corresponding to the color wires in my unit. The first time it was installed, the fridge did not come on and the temperature rose after a couple hours. Looked at the part and realized the defrost cycle must have kicked in. Needed to slightly turn the gray slotted part to initiate the timer so it would stop the defrost and start the fridge. That did it! It must have advanced the timer so it could accumulate run time. Whole repair saved us $3000 in a new fridge.
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- Customer:
- Hans from OGDEN, UT
- Parts Used:
- WPW10475495
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Raise side of fridge and slide 2x4 under side with broken wheel.
Remove back side cardboard access cover. About 6 dcrews need to be removed. Remove 9/16” bolt and lower compressor tray frame down to slide out wheel axel. Place wheel in slot and replace axel. Lift compressor tray and replace 9/16” bolt. Replace cardboard cover. Remove 2x4.
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- Customer:
- Gerald from Orangeburg, SC
- Parts Used:
- W10822278
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
3 inches of frost in Fridge, 72 degrees in Fridgerator
First defrosted it to makes sure all Air flow was opened. Tested the Defroster heater with omh meter, it was OK. Found the location of the defrost timer on the online diagrams. Used nut driver to remove cover.
Replaced timer. The hardest part was decieding how to wire it up, tis was a universal kit and depending on how it was wired as to how often the defrost ran. The firt choice was every 8 hours. Since this was going to be opened often, I picked that one.
Plugged it with in 24 hrs freezer wall mesured -5 and the fridge was at 30, so had to warm it up a bit.
Now all complaints gone, Ice making has been doing better also.
Replaced timer. The hardest part was decieding how to wire it up, tis was a universal kit and depending on how it was wired as to how often the defrost ran. The firt choice was every 8 hours. Since this was going to be opened often, I picked that one.
Plugged it with in 24 hrs freezer wall mesured -5 and the fridge was at 30, so had to warm it up a bit.
Now all complaints gone, Ice making has been doing better also.
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- Customer:
- Dave from Manchester Center, VT
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Socket set
Refrigerator light would not stay on
Removed the 2 screws holding the light bulb shield, then the 4 uolding the metal panel. Unplugged the olw door switch and replaced.
reassembled the pieces.
reassembled the pieces.
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- Customer:
- Joseph from DELTONA, FL
- Parts Used:
- WPW10225581
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
fridge stopped cooling then the freezer
Searched my issue on the internet then chose part select to see if bi-metal thermostat was available and it was so I ordered part which was under $30.00 incl. shipping. I then went to You Tube to watch how to replace the part but most importantly to find out where it was located and degree of difficulty. Replacement was rather simple and it fixed our 22 year old fridge. I must add that when I looked up the part it also told you what percent of the time that particular item actually fixed the problem based on others experience. I thought that was neat info. as I felt better about ordering something that may or may not fix my problem. Thank you,
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- Customer:
- Winston A from Brooklyn, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Raplaced switch
Repair went well,took about five to ten minutes to disconnect the power from the fridge removed the defective switch installed the new one ,reconnected the power,,,and Let there be light and there was light!
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- Customer:
- Jane from Albuquerque, NM
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
lights wouldn't come on/work in refrigerator
Referencing the info/schematics you have on your website, I unscrewed/unattached top-front panel (carefully), from behind the panel you have to detach the wires (2) from the switch, pushed "in" the switch to remove, put in new switch and attach wires to test BEFORE remounting panel. Tada!! Thank you PartSelect! You saved me at least $80...would have been at least $100 to have a repair person come to the house!
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- Customer:
- Richard from STATEN ISLAND, NY
- Parts Used:
- WPW10225581
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Freezer work perfectly, Refrigerator Stopped getting cold, water line froze, there was ice Forming around the condenser in the bottom of the refrigerator behind the drawers
Freezer worked great, refrigerator stopped getting cold and lots of ice formed around the condenser on the bottom of the refrigerator.
First I had a serious ice issue, ice build up around the bottom of the refrigerator and all through the cold air vents, condenser and cooling fan. I unplugged of the fridg and let defrost over night. I also took all the cold air vents out and cleaned them.
Then I followed the switch install video very simple switch install. Now the Refrigerator works Great nice and cold.
First I had a serious ice issue, ice build up around the bottom of the refrigerator and all through the cold air vents, condenser and cooling fan. I unplugged of the fridg and let defrost over night. I also took all the cold air vents out and cleaned them.
Then I followed the switch install video very simple switch install. Now the Refrigerator works Great nice and cold.
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- Customer:
- stephen from montgomery, NY
- Parts Used:
- W11117769
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Wrench (Adjustable)
No leveling legs
Ordered the leveling bolts, very fast shipping, parts correct as shown. Purchased a condo by the shore, frige had no levelers, they went in smoothly & was done in no time.
Steve
Steve
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- Customer:
- THOMAS from WILLARD, OH
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
defective light switch
inserted a knife between the switch and the plastic interior in order to pop the switch out.
then took off the 2 wires on the old switch put them on the new switch and reinserted the switch into the plastic interior.
then took off the 2 wires on the old switch put them on the new switch and reinserted the switch into the plastic interior.
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- Customer:
- anthony from HAVELOCK, NC
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
changed the light bulb still would not work so I figured it was the switch sure enough.
I took a chance and ordered a switch that is next to the top of the door. looked for how to remove it easily done in ten minutes works fine last long time.
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- Customer:
- David from Hemet, CA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Light switch wasn't working.. As I would close the door I would notice our frig light wasn't going off...
I simply removed the old switch by gently pulling down on the old switch with a screwdriver. When it was about half way out I just gently pulled down on the old switch and it popped out... I removed the two connectors attached to the old switch by pulling on the connectors with a pliers...I tried using my fingers but wasn't able to pull the connectors off so I used pliers. It worked perfectly.. When pulling off the old connectors, make sure you attach the new switch to the same tabs on the new switch... It was very easy to do and took under 5 mins.....The light switch works perfect....P.S. You should unplug the frig while making the connection just in case....Safety first....!!!
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