IX5HHEXWS01 Whirlpool Refrigerator - Instructions
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- Customer:
- walter from crete, IL
- Parts Used:
- WP67006704
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The glass shattered in a 1000 pieces during a mild cleaning!
These guys had my part mailed in lighting fast! It arrived in 2 days in a padded box in perfect shape.The price was the best on line and they saved my life one day before thansgiving!! They got my vote and respect! Great job partselect!!! walt , crete illinois
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- Customer:
- joe from hilliard, OH
- Parts Used:
- WPW10190929
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Ice maker leaked into ice reservoir
The ice mold has a coating on it. Over time the coating deteriorates. If your ice maker leaks water into the ice reservoir inspect the mold to see if the coating is compromised. If so, replace with new.
Remove the ice maker assembly. 3 small hex screws. Unplug power cord. Disassemble ice maker assembly. Remove ice mold/heater. Replace with new. Reassemble.
Remove the ice maker assembly. 3 small hex screws. Unplug power cord. Disassemble ice maker assembly. Remove ice mold/heater. Replace with new. Reassemble.
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- Customer:
- Jorge from Miami, FL
- Parts Used:
- WPW10662129
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
The Freezer defrosted and everything on the top and the bottom spoiled
i had used your web site before and i read several problems that your readers had. i went to the back of the unit, removed the bottom cover and right there the i found the run capacitor and i chaged it. since i had only ordered this part to save money i went back and ordered the Start Device which when i took it off it was completely burned. the replacement part came labeled with 2 different compressor #, so i picked the one that i had and unpluged each wire. the part may differ from the one that it's in the unit but it worked when i pluged everything back on. it also helps to take a picture of everything before removing the wires in case you have to leave it and come back later. i hope to use this refrigerator another 10 years. thank you all for your help.
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Ice Maker was overflowing with water
I could not determine if the solenoid water inlet valve or the ice maker unit was bad, so I replaced both.
In this model of the refrigerator, the freezer is a drawer on the bottom, so this makes access to the ice maker mounting a little tricky. The need to contort to reach into the back made this take longer and was more uncomfortable than expected. I needed to completely remove the screws for the top brackets, even though most instructions indicate you can loosen these and lift the ice maker off. Be careful to properly re-seat the water guide that directs the water from the inlet tube to the ice maker. That tended to interfere with re-connecting the wiring harness to the back of the freezer. Again, this was likely difficult because of having to bend over into the freezer.
The ice maker needs to be in the freezer for about 12 hours before the sensor in the black wire is cool enough to allow operation. I did not know this at first, so I was initially worried that there was a bigger problem. If you want to use the test functions with a jumper wire, be sure the door switch that controls the freezer light is depressed.
The solenoid value replacement was fairly straightforward. I found it useful to use a small open wrench to push the compression lock for the value-to-ice maker water tube to remove the old solenoid. Otherwise, replacing the water valve was simple.
In this model of the refrigerator, the freezer is a drawer on the bottom, so this makes access to the ice maker mounting a little tricky. The need to contort to reach into the back made this take longer and was more uncomfortable than expected. I needed to completely remove the screws for the top brackets, even though most instructions indicate you can loosen these and lift the ice maker off. Be careful to properly re-seat the water guide that directs the water from the inlet tube to the ice maker. That tended to interfere with re-connecting the wiring harness to the back of the freezer. Again, this was likely difficult because of having to bend over into the freezer.
The ice maker needs to be in the freezer for about 12 hours before the sensor in the black wire is cool enough to allow operation. I did not know this at first, so I was initially worried that there was a bigger problem. If you want to use the test functions with a jumper wire, be sure the door switch that controls the freezer light is depressed.
The solenoid value replacement was fairly straightforward. I found it useful to use a small open wrench to push the compression lock for the value-to-ice maker water tube to remove the old solenoid. Otherwise, replacing the water valve was simple.
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- Customer:
- Edward from Lowell, MA
- Parts Used:
- WPW10326469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Center Crisper rail was broken and the drawers were not closing all the way
Just pulled out theold and squeezed in the new. I forced it and it went in.
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- Customer:
- Mark from ALTO, MI
- Parts Used:
- W10619951
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
leaking water onto floor
replaced the poorly designed "duck bill" drain with this P trap. Very simple repair done by accessing through the back of the refrigerator. The video on this website walked me right through the repair. It did however fail to mention that the ice has to be removed from the inside. I had to remove the drawer face and pull outs. Then the ice maker and back panel are removed. I used a heat gun and screwdriver to chip and melt the ice build up. If one had the luxury of having another refrigerator to move food in to you could just unplug the unit until the ice melts.
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- Customer:
- Alice from Santa Ana, CA
- Parts Used:
- W10827015
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Lid kept popping off Pantry drawer
Could not figure out why this was happening suddenly. Then remembered I had recently changed the lid to one I had stored for over two years in the garage. They had sent me a replacement lid when the unit was less than a year old because the origianl had a crack in the clear section. Noticed it seemed a little warped. Thought I would replace it to see if that solved the
problem.
We had to replace the side panel of the draawer because the warped lid had broken the peg off of one side. I didn't want that to happen again.
The new lid did the job....This company is the only one I will use in the future for my appliances. Very easy to find parts and the pricing was better.
problem.
We had to replace the side panel of the draawer because the warped lid had broken the peg off of one side. I didn't want that to happen again.
The new lid did the job....This company is the only one I will use in the future for my appliances. Very easy to find parts and the pricing was better.
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- Customer:
- Michael from East Meadow, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
light not working in fridge
It was so easy!
Thanks for the rush to my home on the part.
I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!
Easy!
And I am not Mr. Fix-it!
Thanks for the rush to my home on the part.
I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!
Easy!
And I am not Mr. Fix-it!
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- Customer:
- Aquilino O from VALLEJO, CA
- Parts Used:
- 12002355
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Freezer temperature goes down to -20*F before compressor stops but refrigerator side remains normal 38*F and compressor makes a grunting noise while running.
Unplug ref then remove lower(freezer) panel plus trays and thermistor’s cover/holder then remove the evaps cover. I found the evaps all frozen up. Cut and remove old thermistor, strip wires 1/2 inch then cut the new thermistor wires to length and strip 1/2 inch, use the enclosed insulated crimp type connector and put back everything in the reverse order. It works great afterwards.
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- Customer:
- charles from PHOENIX, AZ
- Parts Used:
- D7824706Q
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
ice maker dripped water into ice bin, freeezing into large block of ice,
turn off water and unplug fridge. remove ice maker bottom mounting screw. just loosen the 2 top mounting screws. unplug wire harness from back of fridge. remove old icemaker from freezer compartment. once removed, salvage square endcover and reinstall on new maker. unfasten wire harness from old maker and reinsatll on new one. reinsert thermal wire in new ice maker holding bracket. remove second wiring bracket and reinstall on new maker to hold remaining wires (not mentioned on "how to-" video). remove old ice maker on/off bale and reinstall on new one. remount new maker to top mounting screws, reinsert harness plug into fridge. replace bottom screw,
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- Customer:
- Morten from SAN JOSE, CA
- Parts Used:
- W10874836
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Refrigerator Repair - How to Replace the Pantry End Cap
Broken bottom drawer lid mount
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- Customer:
- Anthony from Billings, MT
- Parts Used:
- WPW10190929
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Screw drivers
Black flecks in ice
The lining of the ice mold (Whirlpool) started flecking off (black flecks in the ice cubes), so I decided to replace the mold.
Loosen the two 1/4 inch upper nuts and remove the lower nut to remove the ice maker from the freezer. The hardest part was getting it unplugged. I used a small blade screwdriver to release the catch on the connector and pull it out.
Remove the ice maker front cover. If you have a skinny enough phillips screw driver, there are two deep set screws through two holes on the lower portion of the control module (otherwise, remove the three screws on the controller, unlatch the shut-off arm from the control module, and separate the controller to access the mold screws). Unhook the shut-off wire from the end of the tray. Unscrew the two screws holding the mold and remove the mold.
Remove the plastic hardware from the old mold and install on the new mold.
Attach the new mold on to the control module.
WARNING WARNING WARNING!!! The mold I bought already had the alumilastic on it for the contact point to the thermostat. When I installed it and tightened the screws, the alumilastic was dried out, didn't squash down, and dented the bi-metal thermostat on the controller, ruining it. I had to buy a new thermostat. Be sure to check that the alumilastic is pliable. If not, take it off and buy some fresh to put on there.
Re-install the ice maker. It took a while to get the first batch of ice because the ice maker was at room temperature and I had the freezer door open for several minutes. So the freezer had to get cold and the ice maker had to chill down. Once everything got cold, it started making ice again.
Loosen the two 1/4 inch upper nuts and remove the lower nut to remove the ice maker from the freezer. The hardest part was getting it unplugged. I used a small blade screwdriver to release the catch on the connector and pull it out.
Remove the ice maker front cover. If you have a skinny enough phillips screw driver, there are two deep set screws through two holes on the lower portion of the control module (otherwise, remove the three screws on the controller, unlatch the shut-off arm from the control module, and separate the controller to access the mold screws). Unhook the shut-off wire from the end of the tray. Unscrew the two screws holding the mold and remove the mold.
Remove the plastic hardware from the old mold and install on the new mold.
Attach the new mold on to the control module.
WARNING WARNING WARNING!!! The mold I bought already had the alumilastic on it for the contact point to the thermostat. When I installed it and tightened the screws, the alumilastic was dried out, didn't squash down, and dented the bi-metal thermostat on the controller, ruining it. I had to buy a new thermostat. Be sure to check that the alumilastic is pliable. If not, take it off and buy some fresh to put on there.
Re-install the ice maker. It took a while to get the first batch of ice because the ice maker was at room temperature and I had the freezer door open for several minutes. So the freezer had to get cold and the ice maker had to chill down. Once everything got cold, it started making ice again.
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- Customer:
- Brian from DUVALL, WA
- Parts Used:
- W11260592
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Screw drivers, Socket set
Defrost cycle not kicking in. Refrigerator not cooling. Freezer working.
I replaced the control board first. The freezer back panel frosted up and the refrigerator warmed up again. Then I force (short option vs long) defrosted the refrigerator. However, a few days later the defrost issue came back again. Force defrost no longer worked, though likely due to a severe ice build up behind the freezer panel. I ordered the wire harness. I took off the freezer door (loosen four screws only), removed the tray rails, ice maker, thermostat housing and vent mounted on the freezer panel. The rails and the vent are a bit tricky to remove since no directions exist. I then removed the fan above the coils and then removed the wire harness. Installing the new harness is easy except that I had to modify one of the ground connections for it to mount properly. I tested the unit for 72 hours. The defrost cycle eventually kicked in (dripping onto a pan and sizzling sound). I then reinstalled all parts. No frost build up. Good to go!
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- Customer:
- Rebecca from SAINT JOHN, IN
- Parts Used:
- WPW10503278
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
3-year-old refrigerator wouldn't cool, digital temp. control stopped working
The digital display numbers (0= off and 7=coldest setting) controlled by the ECB would continually be replaced by straight lines, and the refrigerator would stop cooling. I tried unplugging it for a while. After plugging it in again, it worked (the digital display came on, I set it to "4" and it reached the proper temp), but the problem occurred again the following day, and then it stopped cooling entirely. I ordered the ECB, and it arrived in 3 business days. I watched the installation instruction video, took my time, double-checked the vid a few times to make sure I was doing it correctly, and replaced the ECB by myself in less than an hour. The refrigerator has been running without problems for 3 weeks now. My fridge had a different light bulb configuration than the one in the video, but everything else was the same, and it was a simple repair.
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- Customer:
- Mary Sue from Tinley Park, IL
- Parts Used:
- WPW10235370
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Glides easy to install, about 15 minutes
you need to take the deli drawer out, make sure your flat head screw driver is large enough for the head of the screw as screwing into the plastic is a bit difficult. Other than that there are 2 screws and its pretty easy.
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