IX5HHEXWS02 Whirlpool Refrigerator - Instructions
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- Customer:
- BRIAN from THOUSAND OAKS, CA
- Parts Used:
- WP67002761
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Glass broke when removing for cleaning.
This safety glass is very fragile... it broke under its own weight into a million pieces because I held it just near one edge... I ordered the part through Parts Select that evening and had it in my hands in less than 36 hours!!! Installation only required putting it back in the refrigerator.... Service and price from Parts Select was nothing short of amazing... especially considering that this 5 sq ft piece of fragile glass had to be shipped without breaking! Thanks for great service!
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- Customer:
- Michael from East Meadow, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
light not working in fridge
It was so easy!
Thanks for the rush to my home on the part.
I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!
Easy!
And I am not Mr. Fix-it!
Thanks for the rush to my home on the part.
I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!
Easy!
And I am not Mr. Fix-it!
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- Customer:
- Edward from Lowell, MA
- Parts Used:
- WPW10326469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Center Crisper rail was broken and the drawers were not closing all the way
Just pulled out theold and squeezed in the new. I forced it and it went in.
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- Customer:
- Alice from Santa Ana, CA
- Parts Used:
- W10827015
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Lid kept popping off Pantry drawer
Could not figure out why this was happening suddenly. Then remembered I had recently changed the lid to one I had stored for over two years in the garage. They had sent me a replacement lid when the unit was less than a year old because the origianl had a crack in the clear section. Noticed it seemed a little warped. Thought I would replace it to see if that solved the
problem.
We had to replace the side panel of the draawer because the warped lid had broken the peg off of one side. I didn't want that to happen again.
The new lid did the job....This company is the only one I will use in the future for my appliances. Very easy to find parts and the pricing was better.
problem.
We had to replace the side panel of the draawer because the warped lid had broken the peg off of one side. I didn't want that to happen again.
The new lid did the job....This company is the only one I will use in the future for my appliances. Very easy to find parts and the pricing was better.
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Ice Maker was overflowing with water
I could not determine if the solenoid water inlet valve or the ice maker unit was bad, so I replaced both.
In this model of the refrigerator, the freezer is a drawer on the bottom, so this makes access to the ice maker mounting a little tricky. The need to contort to reach into the back made this take longer and was more uncomfortable than expected. I needed to completely remove the screws for the top brackets, even though most instructions indicate you can loosen these and lift the ice maker off. Be careful to properly re-seat the water guide that directs the water from the inlet tube to the ice maker. That tended to interfere with re-connecting the wiring harness to the back of the freezer. Again, this was likely difficult because of having to bend over into the freezer.
The ice maker needs to be in the freezer for about 12 hours before the sensor in the black wire is cool enough to allow operation. I did not know this at first, so I was initially worried that there was a bigger problem. If you want to use the test functions with a jumper wire, be sure the door switch that controls the freezer light is depressed.
The solenoid value replacement was fairly straightforward. I found it useful to use a small open wrench to push the compression lock for the value-to-ice maker water tube to remove the old solenoid. Otherwise, replacing the water valve was simple.
In this model of the refrigerator, the freezer is a drawer on the bottom, so this makes access to the ice maker mounting a little tricky. The need to contort to reach into the back made this take longer and was more uncomfortable than expected. I needed to completely remove the screws for the top brackets, even though most instructions indicate you can loosen these and lift the ice maker off. Be careful to properly re-seat the water guide that directs the water from the inlet tube to the ice maker. That tended to interfere with re-connecting the wiring harness to the back of the freezer. Again, this was likely difficult because of having to bend over into the freezer.
The ice maker needs to be in the freezer for about 12 hours before the sensor in the black wire is cool enough to allow operation. I did not know this at first, so I was initially worried that there was a bigger problem. If you want to use the test functions with a jumper wire, be sure the door switch that controls the freezer light is depressed.
The solenoid value replacement was fairly straightforward. I found it useful to use a small open wrench to push the compression lock for the value-to-ice maker water tube to remove the old solenoid. Otherwise, replacing the water valve was simple.
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- Customer:
- Julie from San Diego, CA
- Parts Used:
- 67003796
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Insulation was disintegrating.
On the back of the refrigerator, I unscrewed and removed the lower-right panel. As I peeled the insulation off the panel, the insulation would disintegrate, so I used a vacuum-cleaner hose to remove most of the insulation. I removed the remaining adhesive with my fingers. I peeled the backing off the new insulation, and stuck it to the panel.
I had ordered two pieces of insulation, hoping to also replace the insulation behind the compressor, but removing the compressor was complicated and risky, so I returned the second piece of insulation.
I had ordered two pieces of insulation, hoping to also replace the insulation behind the compressor, but removing the compressor was complicated and risky, so I returned the second piece of insulation.
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- Customer:
- Daniel from RICHTON, MS
- Parts Used:
- W11613295
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers
Refrigerator would cool for a very short period of time. Then the compressor would shutdown via internal thermal overload or high head pressure. This was caused by the lack of airflow across the condenser coils and compressor.
(1) Slide out appliance and remove power source. (2) Removed lower access cover on rear of refrigerator. (3) Disconnected plug to the condenser fan motor. (4) remove blades by pulling gently forward (5) remove mounting hardware holding the fan motor (3 screws) (6) motor is now free and new motor can be installed
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- Customer:
- duncan from HOWELL, NJ
- Parts Used:
- WP2315576
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Wrench (Adjustable)
old valve was not shutting off fully, flooding ice-maker, creating a glacier
Shut off water supply, removed old valve (two screws, 1/4' nut driver), disconnect electrical plug, remove water lines (adjustable wrench). Cut fitting off tube to ice-maker (new unit has a push-to-connect fitting). Replace water lines and electrical connector. Mount valve back on cabinet. Turn water back on.
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- Customer:
- David from Dry Ridge, KY
- Parts Used:
- WPW10197426
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Compressor relay failed so I ordered from Parts Select
Unplugged relay and replaced with new one.
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- Customer:
- Mary Sue from Tinley Park, IL
- Parts Used:
- WPW10235370
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Glides easy to install, about 15 minutes
you need to take the deli drawer out, make sure your flat head screw driver is large enough for the head of the screw as screwing into the plastic is a bit difficult. Other than that there are 2 screws and its pretty easy.
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- Customer:
- kathleen from GREEN VALLEY, AZ
- Parts Used:
- W11396033
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
broken light switch in the freezer
We removed the old switch, unplugged it, plugged the new one in and it was easy to do. But when we tried to put the switch back in we had a very hard time doing it. Eventually got it in, but if it had not been for the difficulty we had getting the new switch to snap in to place, it would have taken under 5 minutes.
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- Customer:
- Aquilino O from VALLEJO, CA
- Parts Used:
- 12002355
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Freezer temperature goes down to -20*F before compressor stops but refrigerator side remains normal 38*F and compressor makes a grunting noise while running.
Unplug ref then remove lower(freezer) panel plus trays and thermistor’s cover/holder then remove the evaps cover. I found the evaps all frozen up. Cut and remove old thermistor, strip wires 1/2 inch then cut the new thermistor wires to length and strip 1/2 inch, use the enclosed insulated crimp type connector and put back everything in the reverse order. It works great afterwards.
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- Customer:
- Anthony from Billings, MT
- Parts Used:
- WPW10190929
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Screw drivers
Black flecks in ice
The lining of the ice mold (Whirlpool) started flecking off (black flecks in the ice cubes), so I decided to replace the mold.
Loosen the two 1/4 inch upper nuts and remove the lower nut to remove the ice maker from the freezer. The hardest part was getting it unplugged. I used a small blade screwdriver to release the catch on the connector and pull it out.
Remove the ice maker front cover. If you have a skinny enough phillips screw driver, there are two deep set screws through two holes on the lower portion of the control module (otherwise, remove the three screws on the controller, unlatch the shut-off arm from the control module, and separate the controller to access the mold screws). Unhook the shut-off wire from the end of the tray. Unscrew the two screws holding the mold and remove the mold.
Remove the plastic hardware from the old mold and install on the new mold.
Attach the new mold on to the control module.
WARNING WARNING WARNING!!! The mold I bought already had the alumilastic on it for the contact point to the thermostat. When I installed it and tightened the screws, the alumilastic was dried out, didn't squash down, and dented the bi-metal thermostat on the controller, ruining it. I had to buy a new thermostat. Be sure to check that the alumilastic is pliable. If not, take it off and buy some fresh to put on there.
Re-install the ice maker. It took a while to get the first batch of ice because the ice maker was at room temperature and I had the freezer door open for several minutes. So the freezer had to get cold and the ice maker had to chill down. Once everything got cold, it started making ice again.
Loosen the two 1/4 inch upper nuts and remove the lower nut to remove the ice maker from the freezer. The hardest part was getting it unplugged. I used a small blade screwdriver to release the catch on the connector and pull it out.
Remove the ice maker front cover. If you have a skinny enough phillips screw driver, there are two deep set screws through two holes on the lower portion of the control module (otherwise, remove the three screws on the controller, unlatch the shut-off arm from the control module, and separate the controller to access the mold screws). Unhook the shut-off wire from the end of the tray. Unscrew the two screws holding the mold and remove the mold.
Remove the plastic hardware from the old mold and install on the new mold.
Attach the new mold on to the control module.
WARNING WARNING WARNING!!! The mold I bought already had the alumilastic on it for the contact point to the thermostat. When I installed it and tightened the screws, the alumilastic was dried out, didn't squash down, and dented the bi-metal thermostat on the controller, ruining it. I had to buy a new thermostat. Be sure to check that the alumilastic is pliable. If not, take it off and buy some fresh to put on there.
Re-install the ice maker. It took a while to get the first batch of ice because the ice maker was at room temperature and I had the freezer door open for several minutes. So the freezer had to get cold and the ice maker had to chill down. Once everything got cold, it started making ice again.
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- Customer:
- Robert from OWINGS MILLS, MD
- Parts Used:
- WPW10503278
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
There was ice building up in the freezer.
I searched the internet for the correct part and reviewed the instructions on the internet. Upon ordering the correct part I was provided a link to a video that walked me through step by step. The very first thing I did was unplug the refrigerator.I then located the control board located in the housing in the ceiling of the refrigerator. Using a screwdriver I was able to carefully separate the housing from the refrigerator ceiling . Unplugged the housing and then had to separate the plastic housing to locate the control board. Ran into a little difficulty at first separating the plastic tabs but with a screwdriver carefully pried the tabs. Once completely open is where the control board was. More plastic tabs holding the control board in place. Carefully separated the board from the tabs. The were two plugs that needed to be separated from the board. Used a screwdriver to get the plugs separated.The new board you had to bend carefully at a joint so the board became two pieces. Snapped the boards in place. Plugged the board in two spots. Put the housing together and put the housing in place in the refrigerator. Plugged the refrigerator in. All lights came on and then had to program the board. The instructions were spit on. The code is located inside the fridge were the model tag is. Programmed correctly. Word of advice read the directions a few times you can't go wrong. So far it's day 7 after I installed the board and no ice building up. According to the internet the control board controls the defrost function on my model. Very happy. I'm still watching the freezer but I'm pretty sure I fixed my matter. Thanks for sending the right part and the video. Repair went well. Just take your time and go easy because everything involved is plastic. I didn't want to break any tabs I had to deal with.
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- Customer:
- Denise from Sammamish, WA
- Parts Used:
- W10874836
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable), Wrench set
a piece broke off that caused a shelf lid to not open and close correctly.
It was a very simple operation and was done in no time.
Doing it myself saved me at least $100.00 or more.
I was very happy and satisfied with the part and how doing it myself saved me a lot of time and money.
Doing it myself saved me at least $100.00 or more.
I was very happy and satisfied with the part and how doing it myself saved me a lot of time and money.
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