IX5HHEXWS02 Whirlpool Refrigerator - Instructions
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Ice Maker was overflowing with water
I could not determine if the solenoid water inlet valve or the ice maker unit was bad, so I replaced both.
In this model of the refrigerator, the freezer is a drawer on the bottom, so this makes access to the ice maker mounting a little tricky. The need to contort to reach into the back made this take longer and was more uncomfortable than expected. I needed to completely remove the screws for the top brackets, even though most instructions indicate you can loosen these and lift the ice maker off. Be careful to properly re-seat the water guide that directs the water from the inlet tube to the ice maker. That tended to interfere with re-connecting the wiring harness to the back of the freezer. Again, this was likely difficult because of having to bend over into the freezer.
The ice maker needs to be in the freezer for about 12 hours before the sensor in the black wire is cool enough to allow operation. I did not know this at first, so I was initially worried that there was a bigger problem. If you want to use the test functions with a jumper wire, be sure the door switch that controls the freezer light is depressed.
The solenoid value replacement was fairly straightforward. I found it useful to use a small open wrench to push the compression lock for the value-to-ice maker water tube to remove the old solenoid. Otherwise, replacing the water valve was simple.
In this model of the refrigerator, the freezer is a drawer on the bottom, so this makes access to the ice maker mounting a little tricky. The need to contort to reach into the back made this take longer and was more uncomfortable than expected. I needed to completely remove the screws for the top brackets, even though most instructions indicate you can loosen these and lift the ice maker off. Be careful to properly re-seat the water guide that directs the water from the inlet tube to the ice maker. That tended to interfere with re-connecting the wiring harness to the back of the freezer. Again, this was likely difficult because of having to bend over into the freezer.
The ice maker needs to be in the freezer for about 12 hours before the sensor in the black wire is cool enough to allow operation. I did not know this at first, so I was initially worried that there was a bigger problem. If you want to use the test functions with a jumper wire, be sure the door switch that controls the freezer light is depressed.
The solenoid value replacement was fairly straightforward. I found it useful to use a small open wrench to push the compression lock for the value-to-ice maker water tube to remove the old solenoid. Otherwise, replacing the water valve was simple.
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- Customer:
- Edward from Lowell, MA
- Parts Used:
- WPW10326469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Center Crisper rail was broken and the drawers were not closing all the way
Just pulled out theold and squeezed in the new. I forced it and it went in.
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- Customer:
- BRIAN from THOUSAND OAKS, CA
- Parts Used:
- WP67002761
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Glass broke when removing for cleaning.
This safety glass is very fragile... it broke under its own weight into a million pieces because I held it just near one edge... I ordered the part through Parts Select that evening and had it in my hands in less than 36 hours!!! Installation only required putting it back in the refrigerator.... Service and price from Parts Select was nothing short of amazing... especially considering that this 5 sq ft piece of fragile glass had to be shipped without breaking! Thanks for great service!
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- Customer:
- Michael from East Meadow, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
light not working in fridge
It was so easy!
Thanks for the rush to my home on the part.
I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!
Easy!
And I am not Mr. Fix-it!
Thanks for the rush to my home on the part.
I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!
Easy!
And I am not Mr. Fix-it!
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- Customer:
- Alice from Santa Ana, CA
- Parts Used:
- W10827015
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Lid kept popping off Pantry drawer
Could not figure out why this was happening suddenly. Then remembered I had recently changed the lid to one I had stored for over two years in the garage. They had sent me a replacement lid when the unit was less than a year old because the origianl had a crack in the clear section. Noticed it seemed a little warped. Thought I would replace it to see if that solved the
problem.
We had to replace the side panel of the draawer because the warped lid had broken the peg off of one side. I didn't want that to happen again.
The new lid did the job....This company is the only one I will use in the future for my appliances. Very easy to find parts and the pricing was better.
problem.
We had to replace the side panel of the draawer because the warped lid had broken the peg off of one side. I didn't want that to happen again.
The new lid did the job....This company is the only one I will use in the future for my appliances. Very easy to find parts and the pricing was better.
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- Customer:
- Aquilino O from VALLEJO, CA
- Parts Used:
- 12002355
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Freezer temperature goes down to -20*F before compressor stops but refrigerator side remains normal 38*F and compressor makes a grunting noise while running.
Unplug ref then remove lower(freezer) panel plus trays and thermistor’s cover/holder then remove the evaps cover. I found the evaps all frozen up. Cut and remove old thermistor, strip wires 1/2 inch then cut the new thermistor wires to length and strip 1/2 inch, use the enclosed insulated crimp type connector and put back everything in the reverse order. It works great afterwards.
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- Customer:
- charles from PHOENIX, AZ
- Parts Used:
- D7824706Q
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
ice maker dripped water into ice bin, freeezing into large block of ice,
turn off water and unplug fridge. remove ice maker bottom mounting screw. just loosen the 2 top mounting screws. unplug wire harness from back of fridge. remove old icemaker from freezer compartment. once removed, salvage square endcover and reinstall on new maker. unfasten wire harness from old maker and reinsatll on new one. reinsert thermal wire in new ice maker holding bracket. remove second wiring bracket and reinstall on new maker to hold remaining wires (not mentioned on "how to-" video). remove old ice maker on/off bale and reinstall on new one. remount new maker to top mounting screws, reinsert harness plug into fridge. replace bottom screw,
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- Customer:
- Rebecca from SAINT JOHN, IN
- Parts Used:
- WPW10503278
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
3-year-old refrigerator wouldn't cool, digital temp. control stopped working
The digital display numbers (0= off and 7=coldest setting) controlled by the ECB would continually be replaced by straight lines, and the refrigerator would stop cooling. I tried unplugging it for a while. After plugging it in again, it worked (the digital display came on, I set it to "4" and it reached the proper temp), but the problem occurred again the following day, and then it stopped cooling entirely. I ordered the ECB, and it arrived in 3 business days. I watched the installation instruction video, took my time, double-checked the vid a few times to make sure I was doing it correctly, and replaced the ECB by myself in less than an hour. The refrigerator has been running without problems for 3 weeks now. My fridge had a different light bulb configuration than the one in the video, but everything else was the same, and it was a simple repair.
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- Customer:
- Mary Sue from Tinley Park, IL
- Parts Used:
- WPW10235370
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Glides easy to install, about 15 minutes
you need to take the deli drawer out, make sure your flat head screw driver is large enough for the head of the screw as screwing into the plastic is a bit difficult. Other than that there are 2 screws and its pretty easy.
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- Customer:
- David from Dry Ridge, KY
- Parts Used:
- WPW10197426
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Compressor relay failed so I ordered from Parts Select
Unplugged relay and replaced with new one.
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- Customer:
- Craig from Pueblo, CO
- Parts Used:
- W10874836
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Broken tab that holds the pantry door on
I broke the left side end cap the holds the pantry door on.
I search the internet for the part and happened to run across part select. I order the part and received the part with in 3 business days. It took less than 30 minutes to replace the end cap.
The great reviews help me with my choice to order the part from part select. I will order parts from them again.
Thanks for helping me fix my fridge.
I search the internet for the part and happened to run across part select. I order the part and received the part with in 3 business days. It took less than 30 minutes to replace the end cap.
The great reviews help me with my choice to order the part from part select. I will order parts from them again.
Thanks for helping me fix my fridge.
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- Customer:
- Denise from Sammamish, WA
- Parts Used:
- W10874836
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable), Wrench set
a piece broke off that caused a shelf lid to not open and close correctly.
It was a very simple operation and was done in no time.
Doing it myself saved me at least $100.00 or more.
I was very happy and satisfied with the part and how doing it myself saved me a lot of time and money.
Doing it myself saved me at least $100.00 or more.
I was very happy and satisfied with the part and how doing it myself saved me a lot of time and money.
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- Customer:
- Daniel from RICHTON, MS
- Parts Used:
- W11613295
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers
Refrigerator would cool for a very short period of time. Then the compressor would shutdown via internal thermal overload or high head pressure. This was caused by the lack of airflow across the condenser coils and compressor.
(1) Slide out appliance and remove power source. (2) Removed lower access cover on rear of refrigerator. (3) Disconnected plug to the condenser fan motor. (4) remove blades by pulling gently forward (5) remove mounting hardware holding the fan motor (3 screws) (6) motor is now free and new motor can be installed
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- Customer:
- Anthony from Billings, MT
- Parts Used:
- WPW10190929
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Screw drivers
Black flecks in ice
The lining of the ice mold (Whirlpool) started flecking off (black flecks in the ice cubes), so I decided to replace the mold.
Loosen the two 1/4 inch upper nuts and remove the lower nut to remove the ice maker from the freezer. The hardest part was getting it unplugged. I used a small blade screwdriver to release the catch on the connector and pull it out.
Remove the ice maker front cover. If you have a skinny enough phillips screw driver, there are two deep set screws through two holes on the lower portion of the control module (otherwise, remove the three screws on the controller, unlatch the shut-off arm from the control module, and separate the controller to access the mold screws). Unhook the shut-off wire from the end of the tray. Unscrew the two screws holding the mold and remove the mold.
Remove the plastic hardware from the old mold and install on the new mold.
Attach the new mold on to the control module.
WARNING WARNING WARNING!!! The mold I bought already had the alumilastic on it for the contact point to the thermostat. When I installed it and tightened the screws, the alumilastic was dried out, didn't squash down, and dented the bi-metal thermostat on the controller, ruining it. I had to buy a new thermostat. Be sure to check that the alumilastic is pliable. If not, take it off and buy some fresh to put on there.
Re-install the ice maker. It took a while to get the first batch of ice because the ice maker was at room temperature and I had the freezer door open for several minutes. So the freezer had to get cold and the ice maker had to chill down. Once everything got cold, it started making ice again.
Loosen the two 1/4 inch upper nuts and remove the lower nut to remove the ice maker from the freezer. The hardest part was getting it unplugged. I used a small blade screwdriver to release the catch on the connector and pull it out.
Remove the ice maker front cover. If you have a skinny enough phillips screw driver, there are two deep set screws through two holes on the lower portion of the control module (otherwise, remove the three screws on the controller, unlatch the shut-off arm from the control module, and separate the controller to access the mold screws). Unhook the shut-off wire from the end of the tray. Unscrew the two screws holding the mold and remove the mold.
Remove the plastic hardware from the old mold and install on the new mold.
Attach the new mold on to the control module.
WARNING WARNING WARNING!!! The mold I bought already had the alumilastic on it for the contact point to the thermostat. When I installed it and tightened the screws, the alumilastic was dried out, didn't squash down, and dented the bi-metal thermostat on the controller, ruining it. I had to buy a new thermostat. Be sure to check that the alumilastic is pliable. If not, take it off and buy some fresh to put on there.
Re-install the ice maker. It took a while to get the first batch of ice because the ice maker was at room temperature and I had the freezer door open for several minutes. So the freezer had to get cold and the ice maker had to chill down. Once everything got cold, it started making ice again.
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- Customer:
- Reinhold from Cheshire, CT
- Parts Used:
- WP2315576
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
No ice was being made
I looked up the refrigerator on the internet and found this website. I got the diagram of the parts of the icemaker and found that the valve must be defective because no water was coming up to the icemaker.
I ordered the part which came the next day. Took out the screws, conected the water line to the new part. moved the electrical connection to the new part and we had ice. Saved a lot of money that the plumber would have cost.
I ordered the part which came the next day. Took out the screws, conected the water line to the new part. moved the electrical connection to the new part and we had ice. Saved a lot of money that the plumber would have cost.
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