3VET20DKFW01 Whirlpool Refrigerator - Instructions

The repair was very simple! And the website was also easy and accurate to use! I put the new rail in after taking out the glass shelf ( just like you do when you clean it) and snapped in the new piece. Voila! sliding drawers again.

Dear Part Select...What a wonderful easy experience....typed in model number...ordered part....it was affordable and arrived in 12 hours....snapped it in...booom.....finished....thaank-you!!!!!

Cut support and replaced. Easy

After I did the prep work of removing the items inside the door the project took less than 15 minutes to get the repair job done. 1. Remove the door by taking off the top hinge cover on top of the door, remove the three screws with a socket wrench, remove the plastic gasket under the hinge, left door up and off the lower hinge pin 2. Place the new bracket on the freezer door hinge pin, flange side down 3. I had to place an extra spacer washer, which I had on hand, on top of the hinge bracket 4. Replace the door on the bottom hinge pin 5. My husband held the door in place as I reattached the top of the door with the plastic spacer and 3 screws I had removed 6. Replaced the plastic gasket and hinge cap on the top 7. With the door reattached, I removed the existing screw under the door directly below the new hinge bracket, lined up the hinge bracket to the screw hole and attached it in place. Much to my surprise and pleasure, the door swings perfectly, stopping where it should with the door shelves loaded! Thank you PartSelect for having a part that would work for my 16 year old refrigerator even though I had to add a washer shim to make the new part as thick as the original.

Replacement rail slipped into to the refrigerator in seconds! The best part of this story is the Excellence of customer service!!! After a long fruitless search for the replacement part, I found the website, ordered the part that I thought was appropriate. When I received it, i realized that it was too short. I phoned customer service, explained the situation and after giving the representative the make and model of my refrigerator, she promptly located the correct part and e-mailed instructions for return of the other part. I had spoken with the representative around noon on Wednesday and when I arrived home Thursday evening, the replacement part was already at my home!!!! I heartily commend this supplier. I had spoken to a representative when I first ordered the part. He straightened out a shipping address issue and was super! The second person that I spoke to was gracious and so efficient! I highly recommend this site!!!

I watched the video and thought "I can do this". Made some notes and then proceeded to remove the old switch and replace with the new one. Thank you.

I have never before seen a bulb with the filament intact not light. If the bulb's filament seems intact, screw the bulb into a known working lamp and see if it lights. When screwing it back into the socket in the fridge, it takes a bit of extra effort to fully seat (until it does, it won't light!). For replacing the switch, I unplugged the unit, used a paint scraper and worked it under the switch bezel from the right side. A bit of moxie, and the switch came out. The replacement switch had a different spade contact spacing than the original. I used a pair of scissors to cut the rubber bridge between the two switch wire connectors so I could connect to the new switch. In the end, it turned out to be the bulb. NOTE: The Model TC18KL is _not_ listed! What I finally found that the number "P7803211WL" on the sticker is actually a manufacturing code. Found this out by searching, and Sears' part search came up with matches.

put the replacement part in..........pretty simple.

Simple replacement, snapping the plastic rail in place and putting the crisper drawers back in. We were very happy that you had the part, your site made it easy to find, and it was shipped to us promptly, and at reasonable cost. Thank you.

pulled the fridge out and took the old ones out and put new ones in .... glad to find the right drawers though.... they fit perfectly....

I had ordered some other parts for something entirely different off your website and service was great. So after almost ten years of a dark refrigerator, because of a defective switch, I decided to see if you had the part to fix it... You did and the part got here in 3 days. I had a working light switch and all the light in the world where my husband needed it most (in the fridge). It took me at the most ten minutes to replace the part. All is well now and I have a happy husband who can find the leftovers just fine. Thanks for your great service!

We tried repairing with a new switch which was very easy to install but it didn't fix the problem.

just poped it in

This is an easy fix, simply remove and replace. What I was impressed with is that a how to video was provided along with my part. I wish all manufactures would offer this, the video was easy to understand and you had a good view of the operation. Thanks, a job well done.

Did not do or see the repairs but there were no issues.