ET14ZKXWN01 Whirlpool Refrigerator - Instructions

it was a simple repair once I located the part I had to replace . I really like your speedy delivery of the part I needed Thank you Pat Crotty

Please bear in mind I am 65 years old & it was harder to get up & down off the floor then to change the switch. Was very easy - watched video, unplugged unit. I used the putty knife at the right front corner to work loose, when it came loose had to loose the left side a little. The unit pulled out easily. detached the wired that had a single plug with 2 prongs on it. Attached the plug, pushed new switch into place. There was no way you could place wires on wrong prong. When done, plugged refrigerator back in & checked if working. I CAN SEE THE LIGHT and the food in the freezer now. Thank you for making an easy repair.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

I did the repair just as your video showed me. It worked out great.

I just simply eliminated the ice buildup with hot water and a knife. But I still have the Defrost Timer Kit for future use.

With the help of the website I was able to verify that the part I removed (in the area of the clicking sound) was probably the part required for replacement. I ordered it, installed it... IT WORKS (I knew it the moment I plugged in the power cord and heard the compressor kick on). Saved me from buying a new fridge or calling a repairman. I'm a 58 year old woman with no appliance experience. I watched the videos and installed the part without any trouble. Thank you PartSelect for your easy to use website instructions and helpful hints.

My fridge is a little different from the video model. The Controls in the fridge are located on an "arm" which swings down when the two screws are removed from the sides. It was not necessary to remove a front plate or knobs. However, I found when I got in to it that the old timer was not held by screws, but by plstic posts which had these "speed nuts" on them. This is a little metal plate which fits over the plastic post and bends to lock it in place. When you try to remove it, it acts like a barb, holding the little sucker on. I ended up bending the ends of those little suckers up tight against the post and twisting and pulling with needle-nose pliers. I broke one post like others before me commented, but one stayed intact. The only break at the top, so there ie still post left to hold the new timer. Once it was off, I was able to replace easily. The directions for choosing the right prong were a little confusing, but follow your gut and go with the wire colors. My schematic found in the bottom of the fridge did not look like any of the drawings, but I could match the wire colors. I also asked "Just Ask" for help, to make sure. My gut instinct was right. My fridge is now working again beautifully. If a housewife with no appliance repair knowledge can do it, so can you. I fixed my dryer with PartSelect too!I will never call another repair man until I have checked this site to see if I can do it myself. Bet I have saved $600 so far at least!

I tried to remove the old light switch using a putty knife and a hammer. It was hard to compress the plastic tabs to pull it back through the hole, but all of a sudden, the lights came on. I guess banging on the switch freed-up the contacts. The new switch is now a spare part in case I need it.

Took the old fan out and put the new fan in.

One day the ice cream in the freezer seemed mushy, but the ice was still frozen. There was not water in the ice bin. However, the problem resolved itself. This suggested that the defrost timer had become stuck for an extended time, but then continued to run. The fact that the freezer went back to frozen, implies that all the components of the cooling loop (compressor, condenser & fan, evaporator & fan) were fine. It was possible that the problem was caused by a bad defrost (?evaporator?) thermostat but everything I saw on line suggested that the defrost timer is the culprit about 40 - 50% of the time. Anyway, I followed the instructions in the on-line video at this site for replacing the defrost timer and it was easy. It would have only taken 15 minutes, but I spent a while reading the defrost timer instructions and hunting down a schematic for my refrigerator, to determine which pin the loose wire should go on.

Emptied the freezer. Removed the back panel. (six screws)Removed the fan cover.(4 screws) Unplugged the power. Unplugged three wires from the motor. (hot-neutral-ground)Removed the fan. (2 screws) Installed the new fan and centered for clearance. Reversed the prior instructions.

Remove back cover of freezer compartment; Remove old fan assembly, new fan terminals did not exactly match old one so I had to remove one of the terminals from old fan and attach it to new fan/ then install new assembly and repaced freezer cover

1)pry out the old/defective light rocker switch with a screw driver (flat head) and pull out the cables 2)unplug two connectors at the end of light rocker switch 3) connect new light rocker into two connectors 4)push the wires inside and put back new light rocker switch

First I watched the video on your website, it was quite helpful. It showed me the location of the part to be replaced. Then I used the nut driver to remove a couple of screws, and slowly pulled the cover off . Once I pulled the cover down I could see the part that needed replacing, it had a couple of phillips head screws holding it in place, I removed those screws and unplugged the defrost timer, taking note of the color of the wires. Then I took the new defrost timer and attached the loose wire to the correct terminal according to the directions(this is where the color of your wires comes in), then I plugged in the new defrost timer and replaced the screws. I then reattached the cover making sure not to pinch any of the wires, and replaced the screws. It was so easy I was sure I did something wrong and it wouldn't work, but I plugged the refrigerator back in and let it sit for about 20 minutes and then when I checked it was running cool. I'm 55 years old and never had the nerve to try anything like this before but since my husband passed away I've had to try things myself or replace a lot of appliances. If I can do it anyone can.

I did exactly as the video showed. I popped out the old switch, disconnected the two terminals, connected the new switch and put it back. The light now works! The refrigerator is over 25 years old and the switch works! What a great website this is. Couldn't of done the job without Partselect's help.